I had to use this storage unit after I moved from a bigger house to smaller house. It was…read moreconvenient in location and the owner was very nice. I had no issues the couple of months we were there, I would definitely use agin if I ever need a storage unit.

This Hiram location use to have outstanding customer service. However, it has gone downhill and…read morethe policies and staff are not very helpful or customer friendly. I signed a contract with this place and they increased my units rates without proper or notice. They constantly threaten to auction your belongings. They also place a lock on top of your lock if you are 3 days late on getting the units paid. I recently had a family emergency or death of a mother to come back to a lock over my lock and auction threatened for being a little behind because of my situation even though contact was constant with them. I would not or will not do business with this company again.

Compass came in this year after taking over the property from the previous owner. We haven't seen…read moremuch improvements except for keeping the property a little cleaner and kicking out the old vehicles parked on the property that were not mobile. The have had 2 rent increases in the past 6 months. We have our rent sent in via bill pay so they automatically receive our payment on time every month. In December they advised us of the 2nd rent increase. By the time we were notified of this it was too late to change the auto bill pay and we had to have a second check cut from our bank for the difference. We called Compass Self Storage in Hiram and advised them of this and that the balance will arrive on 01/06 (our payment is late on 01/07). They called us on the 7th and stated that they received our payment on the 7th and that they can not take partial payments so the first check nor the second check for the balance were processed and that they put a lock on our unit which will cost an additional $20 to remove. They would not listen to us and treated us as if we were poor tenants and they really didn't care if we stayed or moved out. Extremely rude customer service. We requested the home office number which she gave us and then asked when we were moving out. They also refused to prorate our rent if we moved out before the end of the month. Rat infested! Our unit is rat infested to the point where we have lost several hundred dollars worth of merchandise. Congratulations Compass. You have chased away a loyal customer who pays their bill on time. Alpha Omega Storage, here we come. Stay away from Compass Self Storage!

Very disappointed... Worst customer service. 97 degrees…read moreinside climate control building for 2 weeks, was told "you're welcome to move out", when I inquired about the problem.

I just wish I had more stuff to store. Mark and the team there are the best ever to work with at…read moreany time. The move-in and move- outs were smooth and Mark was exceptionally helpful. You definitely want to get a storage unit here. Prices are good and the service is even better!

After a small misunderstanding on billing, Corey worked diligently to get everything figured out to…read moremy satisfaction. The storage facility is very clean well kept and a very safe location.

From the owner: Our mission is to ensure your self storage experience is unlike any other. With top-notch property…read moremanagers and friendly, knowledgeable storage consultants on staff, you can rest assured you're receiving the best service in the business every step of the way. Plus, all our modern storage centers are either newly renovated or recently built from the ground up, meaning you will have access to clean storage spaces complete with the most advanced features in the industry. Whether you're in the midst of a move or your business is growing rapidly, our selection of high-quality self-storage units and amenities will exceed your expectations. From superior online rental capabilities to flexible access hours and lease agreements, we strive to give our customers breathing room when storage space runs low at home or your office.

You guys are A-W-E-S-O-M-E-! Top notch professional service! Can we give a shout out to Mr…read more James!! I have been doing business with Paulding Storage over the years and they never disappoint! If you are looking for a company that will make sure that your personal belongings are safe and secure... This is where you want to be! I am always pleased, and I didn't say it before.... THANK YOU!

From the owner: Paulding Storage in Dallas, GA offers climate-controlled units and outdoor RV/boat storage. Located…read moreon International Parkway, our facility provides convenient access and flexible month-to-month leases. Features include loading docks, 24-hour surveillance, and online rental options. Nearby neighborhoods: Hiram, Powder Springs, Clarkdale, Braswell, Sudie, Willow Creek. Schools: McGarity Elementary, PB Ritch Middle, Dallas Elementary, Hiram High, Paulding County High. Visit us or reserve online today!

U-Haul. Lots of variety. All the moving supply options that…read moreyou need. Two check in counter clerks were personable and offered plenty of options. Forgot pics, but imagine a new climate controlled storage facility with a huge parking lot filled with U-Haul trucks. Park anywhere. We did.