Extra space representative was great she explained and showed me everything. Store hours work well…read morefor having access to your personal items you have in storage.

KC Fowler was A+++++ customer service when I came out to rent out storage units I would definitely…read morerecommend this location for sure.

This is definitely one the best storage facilities you will find. Mainly because of the management!…read moreThe GM there is extremely customer service oriented and friendly. They provide coffee and water to its guest complimentary The facility is always clean. If there was a negative it would only be their not 24 hr access but that's minor when you get great service and a peace knowing your things are being stored properly and safe! Tell Ms.Laurie I sent you

Love this place! Customer service is great, the facility very clean! Would recommend to anyone…read morelooking for a storage unit!

Outstanding Customer Service from Kenesha at Mini Mall Storage!…read more I cannot say enough wonderful things about my experience with Kenesha at Mini Mall Storage! From the very beginning, she demonstrated what true customer service should look like. She is an elite professional--patient, knowledgeable, courteous, and genuinely committed to helping her customers find the best solution for their needs. What impressed me the most was her exceptional follow-up. Kenesha stayed in communication, answered all of my questions thoroughly, and made the entire process smooth and stress-free. Because of her outstanding customer service, along with Mini Mall Storage's competitive pricing, my decision to choose Mini Mall Storage was an easy one. Employees like Kenesha are rare and truly invaluable. She represents the company with excellence, professionalism, and integrity. I sincerely hope Mini Mall Storage recognizes her incredible dedication by promoting and rewarding her accordingly. She is exactly the kind of employee every company should cherish, invest in, and retain for a long-lasting relationship. Thank you, Kenesha, for going above and beyond. You turned what could have been a stressful experience into an enjoyable one. I highly recommend Mini Mall Storage to anyone looking for excellent service and great value!

Quality of service. A the management team willing to go above and beyond!!!!!!…read moreThe building was always clean and orderly.

Connie has so been helpful giving me information on both properties in the area and while I was…read moreactually going to "go with the other" she continued to help me. Some how a misunderstanding came about and at the last minute (I do mean last) and she was able to fit me onto her site whew ! When we arrived she had just finished cleaning and treating the unit to be rented. We started the paperwork, she explained everything and later delivered an envelope to me knowing that we were on a time schedule. If you need a storage unit call about availability Ark fills up pretty quickly and the "special rates" are "good for six months only."

Who knew a storage place could make you feel at home?!?…read more Connie and Laurie are absolutely fantastic! I have been using this facility for over 5 years and I will never go anywhere else. Location and price are important but being able to access my unit at anytime and still feel safe is huge for us! This facility and specifically the ladies that work here are so kind and helpful that we have several family members and friends that have units at this facility. If you are considering a storage unit then look no further as this is the best bang for your buck! Clean units, friendly staff and safe access 24 hours makes this the best storage deal in town!!!

This location is right off of Cobb drive between Cumberland and 285. Pleasant service but not cool…read morethat they leave for lunch and lock up and have people waiting. According to the lady they don't know what time they are going to lunch. Seems like that is more selfish than customer service oriented. Not a good way to run a business. So call first and check they are there. One poor man waited an hour and a half while paying the movers!! No bueno!!***while the manager wrote a comment below that unfortunately is not true. There was not a sign on the door and in fact I suggested there be one posted. It was longer than 20 minutes..I myself was there for longer than that... disappointing when people make excuses...instead of working on the opportunity to improve their services.

Very friendly people and 1/2 price for the first 2 months :-) the spaces are big and easy to…read moreaccess. I needed one big enough to store my convertible for the winter.

Malcolm is great with communicating with customers. Any issues get resolved with a clear, concise…read morepath to a resolution. He is also friendly, professional, and shows that he cares about the people who use or have used the facility. Hours are inconvenient, but it didn't affect me as much as others since my schedule is flexible. There is a gravel lot you can use for parking while using, or one of the loading bays.

I've had a unit for over 3 years with no issues, facility was clean. Since new management has taken…read moreover, my unit now has rodents.. RODENTS.... Over $8,000 worth of items ruined! The halls leading up to my unit smells like a bum is living there. Management is aware, was told "you never now who you're renting next to". If I was you, I'd find somewhere else to store your items. We are at a complete loss of all our items now. AND have to move the items out ourselves and dispose of them. This place went from 5 stars to -1 stars!

Came for moving supplies. They have a small inventory but had some of what I needed…read more The customer service was great.

Helping family move and she did a great job picking this place. It's the building where the Walmart…read morewas located before moving across the street. Great use of vacant space, climate controlled self storage.It's new so it's very clean. Video surveillance covers the entire property thumbs up for that. Secure key code entry at a prime location on Jonesboro road. The size of the units and price are comparable to others in the area. I'm not so sure about the hours. I'd call just to be on the safe side. Most importantly now that I've visited this establishment myself, I feel comfortable with her coming here alone if needs be. Directly across from quik trip, next door to planet fitness, this place should do well two thumbs up

Professional and courteous customer service. We had a great experience with the staff members.read more

Thank you for taking care of our possessions during our time of need. I lossed my husband last year…read morein a tragic work accident and we needed somewhere to store our things until we got situated Thank you so much Roberta Northington