From my experience and those of others, moving is always about 100x more involved than one…read moreinitially realizes. Moving out of state adds about 100x more factors on top of that. Moving by myself...well, you know. It was crucial having a reliable storage unit to keep my things until I had time to move everything to my new home. ExtraSpace in Littleton took all the stress out of one of the biggest elements of my moving process. They were responsive, professional, and always willing to save me money. Rather than try to sell me higher-priced options, they gave recommendations I knew were in my best interest. The facilities were clean and accessible. The security is the perfect combination of strictness and privacy. The whole process was streamlined, efficient, and made great use of modern technology. Thank you ExtraSpace storage for supporting me in the biggest move in my life. If I have storage needs in my new state, or anywhere for that matter, ExtraSpace will be my first option, and they receive my highest recommendation.

The staff! Hands down they are kind, helpful and understanding of our situation and working easily…read morefor moving dates. This entire process went so well because they have good people working there!!!! Thanks to all of you again :)

US Storage Centers 8145 West Grand Avenue…read moreLittleton, CO 80123 720-792-5650 is awful! I am sure their storage might be great but their process is a nightmare when you put down a deposit and then cancel within the required amount of time. I have called now 5 or 6 times and "He's away from the office. This is the call center and we cannot help you. Call back later". Yes, it was understandable the first or second times but by the 5th or 6th time, it's either a total scam that prevents you from getting your money back or the most inefficient, non-customer focused process in the history of storage centers. Do yourself a favor, go with another company that doesn't make it impossible to get a promised refund.

The US Storage Center in Grant Ranch is exceptional! It has exceeded my expectations as far as…read moregetting signed up, on-boarded, service while I am at the site. Patrick the resident manager is incredible. He came out to check in with us when I moved in, he calls me proactively, when I made some damage are very reasonable about it. Throughout the organization, my experience is of a strong customer service commitment. Almost makes me wish I had more stuff to store because I trust this place.

I wouldn't rent from them ever!!!…read more I rented a 10'x20' unit on 12/7/24. I received 1/2 off the first month and then the on-going rental price was $95/month. It seemed fair and most of the other companies advertised around $120/month. January 15th, 2025 I received an email stating my new monthly price was going to be $181/month starting February 15th. Expect whatever they state as the on-going monthly rate to nearly double. No, I probably didn't read the fine print on the lease agreement. I assumed that a concrete floor with 3 walls and a door would just need a signature affirming I don't plan to live in it so that's on me. It's a horrible bait-and-switch business model...

Great service, great price, easy to deal with. The manager…read morewas very helpful and friendly. He listened to my needs and showed me a couple of units to choose from. It was a very efficient and professional experience.

Easy to rent online…read more First month was free and came to the facility on my move in day. Walked through agreement with the people at the desk. Facility itself was ok. A few bugs but nothing or after I came back to remove my items. Called a month before my move out, noted in my account and after I moved out was all set.

Drive all the way during store hours (2:30 on a Friday) and the door is locked. I call them and…read morewhoever answers tells me the manager just isn't there right now and says they'll contact the manager and call me to let me know when she might be there again. What kind of business is this? Three strikes you're out, on to the next.

This place is great! I loved the old management their but I do have to give it to Smart Cube…read moreManagement. Smart Cube management so far has been a very smooth transition. Each and every employee is very friendly and efficient. Chris has been exceptional to work with. Prices here are far better than the surrounding storage facilities (especially now under new management). Units stay pretty cool or warm because of the way these units are put together compared to all other storage facilities we looked at. Renting a Uhaul on site was an added bonus and again Chris was very friendly and again efficient renting that out to me.

The move in was easy. The move out? Not so much. After stopping in twice and telling someone on the…read morephone about my move out date, I was still called and asked why there wasn't a lock on my unit. My boyfriend with another unit had the same issue. We have both been charged another month now. When contacting the office for help we were told to "call back when some guy's name is here". Called customer service and had to submit a request for a refund even though the rep said it was clearly noted on the account what the move out dates were. Very disappointed!!

This group is the absolute worst! They post on facebook marketplace for 199.00 then 2 months later…read morethey up the price to 299.00 they don't tell you that's a "special rate" then try whatever to keep you there... after finalizing the rental keep charging your card.. after countless calls, saying they will refund it I finally got 1/4 of the overcharge refunded, RENTER BEWARE!!! Do not use this company!!!!!!!

Told me they were giving me a discount for living close by. After one month of the discount they…read moretook it away and it's now $250 for one storage unit. Don't give these people business.

They will not honor their quoted prices…read more I was given a quote for my unit of $99/month. Less than 2 months after I began renting I was informed that the price would be raised to $138/month, an increase of 40%. I asked them what could've possibly changed in 6.5 weeks to justify an increase of 40% and they couldn't said that every now a d then they perform a "unit audit" and determined that this is just the price now. Makes me think that $99/month was just a teaser rate to win my business before they jack the price to what they actually want to charge, because how on earth could a $99 rate be fair 2 months ago, but suddenly be so out-of-line that they need a 40% increase. I asked for it to be lowered cause it was in bad taste to refuse to honor their quote in such a short time period. They refused. I left a review here to inform others and suddenly they realized that maybe they shouldn't jack their prices by that much so quickly and returned my rate to $99/month. They asked me to "help them out with some reviews left online." Since they returned my rate I agreed and deleted the review. It's now 5 weeks later and they have once again jacked my rate, this time by a smaller amount, only to $109 (10% increase). A 10% increase is still pretty unreasonable seeing as it's only been just over 3 months since I first became a customer. Given the context they gave me with the "unit audit" to justify their rate increase, the fact that this increase is significantly lower tells me that this time around it wasn't some BS methodology, but a conscious decision to push the price the price closer to what they really want but in a manner someone will grudgingly allow. In other words, their methodology for determining the rate increase isn't actually from a unit audit, but rather is just "whatever this customer will let slide." Poor business practices. Honor your quoted prices. If you want to charge more, quote more. And if you need to increase the rate, think about how reasonable the increase is given the amount of time that has passed.

This place has security cameras everywhere but they are not recording anything…read more My storage unit was recently broken into and even though the camera points directly to the unit there was mi surveillance video or any recording of any action that had taken place. I lost over $15k worth of tools and the insurance coverage is garbage when it comes to filing a claim Until the new management takes care of updating their security system I would not recommend this place to store any valuables

I called the call center first to see about renting a unit and was told the mgr. would call me…read moreback. I spoke with him and made an appointment for the next day. So I went the next day and he didn't show up nor did I get a call back. So the ppl complaining about the management not showing up are correct. I felt like I was being screened for an apartment rather than renting a storage unit. My time is just as valuable as his but that's not what the manager thinks. Now I have to reschedule the moving truck I was planning on using. My advice is to stay away from this place and they probably did me a favor by showing me who they were before I spent any money with their facility.

2020 is the best storage please in Denver! The owner goes above and beyond. Even when I was a dope…read moreand forgot to bring my keys for my lock the manager came down and helped me remove my lock. I would recommend this place to anyone looking for an affordable deal. The best part about this storage is that all my things were safe no breaks ins! Plus there a plenty of cameras. When I removed my stuff it was the exact way I left it! GREAT PLACE EVEN BETTER EXPERIENCE!!