Clean units and affordable they do price jump two months into your lease so be mindful when renting long term. And the elevators at this location are notorious for being broken or down for service. So unless you have a first floor unit you might not be able to access your items on second and third floor. read more

If you're a thief, please come here, these units are super easy to break into and it happens all the time! On Jan 19th, my unit and 6 others were broken into. Despite having 16 cameras watching at all times, the storage unit wasn't able to find any footage of the perpetrators. Then again a few days ago I learned of another 2 units that were broken into. That's at least 8 units in 2 months. Yours could be next if you rent here! In addition, the managers decided to raise the rent on me a month after the break in, and refused any sort of compensation for my issues, or even just not raising the rent! Lastly, if you're one of the lucky ones to not get broken into, you won't even be able to get to your stuff. Most of the time an elevator is broken, and sometimes(like today) they're both broken! And there's no way to get to the 2nd floor without the elevator(the stairs are locked), so you're SOL. I've attached a photo of the police report, as well as the police checking out my unit. read more

Public Storage - Self Storage Near Me - Arvada, Colorado

See all

The customer service Hanne gave recently was very helpful and professional and direct. She helped me with my question in a timely manner.

Nothing but good things to say so far about this Public Storage location! I booked it from out of state in anticipation of moving. The lady on the phone was super helpful, and agreed to let me have a UPack shipping cube dropped on their property so I can unload straight into a storage unit. So grateful I don't have to rent a truck to move stuff from the cube to the unit! The gentleman I interacted with today was also very helpful. He made sure I had a map to my unit, knew how to use the lock, and even called me to give me an update on something we had discussed. The unit and facility are very clean. Would definitely recommend! read more

This place is the WORST! I am 9 months pregnant and my move in date to my new place was on Jan 1 (2 days before my due date). I called in advance to let them know and Mike (manager) said no problem at all, as long as you are moved out on the 1st I will waive any fees for you. After receiving 3 notices for late fees and having to continually call them, they are not honoring their word and literally charging me another FULL MONTH for moving out on the 1st. This is absolutely unacceptable and I wouldn't reccomend them to anyone. Where is the humanity, integrity and trust? They also close at 9pm and have a ton of extra fees. It's a challenging to get in touch with them when you really need them. Do yourself a favor and go with another company in the area that will actually be in service. I will never use P.S. again! read more

I used the Public Storage at 69th and Indiana in Arvada. Mike, the on-site manager, was awesome and explained everything really well. I was very impressed! read more

Very nice representation. And super easy no contact rentals. And awesome move in deals

I would give a 0, if I could. I get paid on customer service, so I don't like giving poor reviews. However, I gave a 20 day notice that we were going to be out of our unit- they did not give accurate instructions to vacate. Therefore we were charged an additional month. I reached out immediately, went to the unit, reached out to customer service and have yet to receive a call from the cooperate headquarters management, although I've left several messages. It's a joke. Very disappointed and will not refer my clients to any Public Storage after this experience. read more

We've been using this storage location for about 5 months now. Mike has always been SO helpful. Last week he helped us with new keys and better pricing. Highly recommend this place - clean and easy to use. And, Mike is really a great Manager read more

Worst self-storage facility EVER. I wouldn't store YOUR stuff there. Synopsis: Your stuff is not safe and the owner cares only about taking your money. First, the bad: 1) Security? WHAT SECURITY?!?! Unfenced, unsecured property means anyone driving by on Indiana Street who sees you unloading your Uhaul or trailer can just drive right up and steal your stuff while you're inside. It's that easy. People sneak in using your password. They just wait for you to punch in your code to open the glass doors and then sneak in before the doors close, setting you up for an awkward and potentially dangerous confrontation. You have to buy from them a lock that they supply. Could these wafer locks be opened in a few seconds with a simple wave rake or jiggler key bypass tool? I'm not saying. 2) M-A-S-S-I-V-E rent increase! I thought I was getting a rate of $153/mo. That lasted one month, when the rate bumped up to $163/mo. (Maybe I misunderstood.) I'm used to, and expect, annual rent increases to keep up with the rate of inflation, but a few months later Public Storage's owner raised my rent nearly 30%(!) to $209/mo. Rather than send me an email or text announcing the rate increase, he sneaked it into the regular statement. When I complained, he had the audacity to claim that I was actually getting a discount. I pay $114/mo for the same size unit, also on the first floor, in a fenced-in facility just up the road. (HINT: You may need to go on a *storage quest* to find it.) I'll be happy to give them more of my business. 3) Very poorly maintained. There are two entrances (east and west sides), both with sliding glass doors that open from the outside with a keypad. The east doors stopped working in mid December. There was no urgency to repair them, just a shrug of the shoulders and "They're waiting for parts." Parts, my foot. The doors could have been fixed or replaced entirely in a matter of days. Regardless, all customers were forced to use the already-too-cramped west entrance for well over a month. 4) Penny-pinching at every possible opportunity. The storage units are so dimly lit that you have to bring your own battery-powered light source to see your possessions. The building occupies every possible square inch of the property, leaving a narrow driveway around its periphery and a few small bays for unloading. The facility is designed for cars, not trucks pulling trailers or moving vans, which wedge into the east entrance or park in fire lanes. Now, the good: Friendly employees. read more

I had a storage unit broken in to at this facility. No cameras on the units so management and insurance has a cop out because the burglary cannot be proven. Sedgwick insurance that works directly with Public Storage is worthless as well because there is no evidence to prove burglaries happen. You will not be covered by the insurance so there is no point to paying extra for it. Do not store your personal belongings here if there are any items of value. read more

The worst service POSSIBLE. DO NOT BOOK HERE!!! They raise their prices aggressively almost immediately after move in and almost NEVER have someone at the front desk. Often they will be gone for multiple hours while leaving a coat or car to appear like someone is present. HORRIBLY RUN AND MANAGED! BOTH elevators were out of service for over 2 weeks without any sense of empathy or caring for their clients. read more

On my move in day there was no one available at the office all day during posted business hours to give me entrance to my storage unit nor a number to reach property management beyond the office phone/voicemail. Left many voicemails and even called corporate customer service. Customer service at corporate had no emergency contact for property management, nor did I get a call back after leaving a voicemail with the supervisor of customer service. I spent 45 mins on the phone with corporate trying to find resolution. They finally told me I would get a call back after 20 mins. I had to last minute find storage elsewhere, since I had a moving truck being offloaded after driving from NY. If I had off loaded my stuff would still be sitting in the 3rd floor hallway (including piano) since it has been 3 days and still no sign of management or a call from anyone. Nightmare avoided. Oh, and paid in full and cannot close out the account without getting ahold of property management. Fun continues. read more