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    US Storage Centers

    3.7 (3 reviews)
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    Services - US Storage Centers

    Self storage

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    2 months ago

    Great service - prompt, efficient, good value. Marie Ann and Paul were both very helpful.

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    Maddie D.

    Hello David, thank you so much for leaving us a great review!

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    7 months ago

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    My L.

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    4 years ago

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    Extra Space Storage - Security Screens

    Extra Space Storage

    (11 reviews)

    The 2555 S Lewis Way, Lakewood CO staff and facility deserve a 5 star review, however the pricing…read morepolicies of this company deserve a 0 star. I was renting a 10 X 25 unit and needed a bit extra so I added a 5 X 5 unit and signed in office (not the discounted web price) for $59 per month. I had only had the unit for 3 months when a note came to say that the rent was being increased by 40%!!!!! to $84 a month!! this whilst the in office rental for the exact same unit was being advertized on the website at the price I was currently paying - $59.... Meanwhile my 10 X 24 ft unit price was also increased by about 10%.... whilst the advertized price on the website was at the absolute same as we were already paying (we didnt do the web offer but rented the unit via the office)... These price hikes need to be called out and should be plainly put to the renter at the time the unit is rented... Perhaps all storage facilities do this kind of price hike once they have your stuff stored in the unit but I found it particularly disgusting and disappointing. I did cancel the 5 X 5 unit and move my stuff out rather than pay the price hike but I was stuck with the larger unit and had to reluctantly pay the increase... ughhhh I should add that the manager did offer to see if she could get me a break of sorts on the price hike but I was so hacked off with the 40% increase that I did not want to give that corporation any more of my money and decided to therefore find an alternative arrangement.

    I've had a great experience with Shannon she was very friendly and helpful. The facility is clean,…read moresecure, and well maintained. Highly recommend for anyone in need of extra storage space!

    Public Storage

    Public Storage

    (20 reviews)

    Title: Unacceptable Auction Process & Lack of On-Site Staff…read moreI recently won a storage auction through Public Storage, and the experience was extremely frustrating due to poor staffing and lack of operational support. The auction ended around 12:30 PM, but there were no employees available on-site after 1:30 PM, despite the fact that auctions can extend due to last-minute bidding (with time resets). This creates a major disconnect -- auctions are still active, but staff are no longer present to support buyers. After arriving about an hour after the auction ended, I was unable to access the property or complete payment because no one was available. I called multiple times, left voicemails, and even contacted corporate -- with no immediate resolution. Eventually, I received a callback around 3 PM and was told to go to a different location just to make payment. This adds unnecessary complications, especially considering the following common issues: Gate access codes not working Units still locked with incorrect or missing combinations Delays requiring employee assistance (which is unavailable) Each of these issues can easily add 15-30 minutes per problem, and without staff on-site, they become major roadblocks. On top of that: The unit must be cleared out within 48 hours The process is cashless only Buyers may have to make multiple trips just to gain access This results in wasted time, fuel, and unnecessary frustration. In my case, this could easily turn into 6+ hours of driving and coordination just to access a unit I already paid for. Public Storage is clearly understaffing locations and stretching employees across multiple properties, which directly impacts customers. If auctions are going to run with extended bidding windows, there must be guaranteed on-site support after closing. Otherwise, this system is unfair to buyers. Until this is addressed, I cannot recommend participating in Public Storage auctions.

    Increased my rent $100 per month over about 8 months. Lame. The storage is fine, but then they try…read moreto nickel and dime you by charging more for 24x7 access.

    US Storage Centers - selfstorage - Updated May 2026

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