I just wanted to shout out Corrie for her help today and being an amazing and resourceful front…read moredesk asset today. I had a minor hiccup and she reached out to me and helped me resolve it quickly and with minimal effort. Such effort and work is greatly appreciated in the world today and it helped make me highly impressed with both the business for hiring such quality people and with Corrie herself. Deep deep thanks

Bait and switch, buyer beware. Signed up for their online promotion, which included a $1 month of…read moreservice and a $40 monthly fee thereafter. The $1 fee was replaced with a $40 "sign up" fee at the "closing". After my first 4 months they raised my fee by almost 50%. I was told rates are based on supply and demand, despite the fact the $40 rate was still available online. I was told that rate was for "new" customers. Unfortunately a disability is preventing me from moving out for the next few months. Bait and switch, buyer beware!

Went in to find out some information. I just started my search. Drew was very helpful and went out…read moreof his way to ensure I had all the information I needed.

Great service - prompt, efficient, good value. Marie Ann and Paul were both very helpful.read more

I have been utilizing the facility on South Jellison for 6 years. There have been 3 property…read moremanagers during that time. They all have been good but Deliah has been the BEST, thanks Deliah for all your professional help.

Grace was amazing, super helpful and kind. Had a great experience. I would recommend this location…read moreto anyone.

The staff and service is amazing. I have used them since they opened and I love storing my toys…read morehere. Great location and easy access. I have used a couple different locations to store my toys and this one is my favorite.

From the owner: Kipling & 470 Self Storage in Littleton CO -- This facility is locally & family owned. It's a brand…read morenew self storage facility incorporating the newest ideas and the most up-to-date self storage features. Ideal for residential and commercial storage. Offering conditioned units, drive up units, and large RV units. You can store vehicles, furniture, clothing, toys, holiday decorations, electronics, bicycles, antiques, files and paperwork, vehicles, etc. etc. Month-to-Month leases. Very friendly professional staff!

When I first got my storage unit it was $99 dollars for three months, then it went up to $156…read moredollars a month for about another 3 months, I just got a notification in the mail showing my unit is going up to $196 dollar per month. How is it that this place raises the rent so often and stays in business. Times are hard enough right now for the average person.

Rent Randomly raised by 80$!!! Workers are Very suspicious , Lockers near me got items stolen and…read moreGates never work would not recommend

I am making a change my review. They are amazing when you're moving, then they increase your…read morestorage almost monthly without notification. Then, when you can no longer afford it and move out, I was told I could leave everything... So I did so I got back this capital letter text message along with a very rude email from the manager who is very much too old for capital letters as am I. Which is why I'm keeping this professional do not use this storage facility unless you want to pay more every single month from what you agreed to initially... And be treated like a villain in their story when you exit and do exactly as instructed.

I loved this location. Clean, Well Managed, and Safe! highly Recommend this location! Thank you Ms…read moreKim!

The 2555 S Lewis Way, Lakewood CO staff and facility deserve a 5 star review, however the pricing…read morepolicies of this company deserve a 0 star. I was renting a 10 X 25 unit and needed a bit extra so I added a 5 X 5 unit and signed in office (not the discounted web price) for $59 per month. I had only had the unit for 3 months when a note came to say that the rent was being increased by 40%!!!!! to $84 a month!! this whilst the in office rental for the exact same unit was being advertized on the website at the price I was currently paying - $59.... Meanwhile my 10 X 24 ft unit price was also increased by about 10%.... whilst the advertized price on the website was at the absolute same as we were already paying (we didnt do the web offer but rented the unit via the office)... These price hikes need to be called out and should be plainly put to the renter at the time the unit is rented... Perhaps all storage facilities do this kind of price hike once they have your stuff stored in the unit but I found it particularly disgusting and disappointing. I did cancel the 5 X 5 unit and move my stuff out rather than pay the price hike but I was stuck with the larger unit and had to reluctantly pay the increase... ughhhh I should add that the manager did offer to see if she could get me a break of sorts on the price hike but I was so hacked off with the 40% increase that I did not want to give that corporation any more of my money and decided to therefore find an alternative arrangement.

I've had a great experience with Shannon she was very friendly and helpful. The facility is clean,…read moresecure, and well maintained. Highly recommend for anyone in need of extra storage space!

US Storage Centers 8145 West Grand Avenue…read moreLittleton, CO 80123 720-792-5650 is awful! I am sure their storage might be great but their process is a nightmare when you put down a deposit and then cancel within the required amount of time. I have called now 5 or 6 times and "He's away from the office. This is the call center and we cannot help you. Call back later". Yes, it was understandable the first or second times but by the 5th or 6th time, it's either a total scam that prevents you from getting your money back or the most inefficient, non-customer focused process in the history of storage centers. Do yourself a favor, go with another company that doesn't make it impossible to get a promised refund.

The US Storage Center in Grant Ranch is exceptional! It has exceeded my expectations as far as…read moregetting signed up, on-boarded, service while I am at the site. Patrick the resident manager is incredible. He came out to check in with us when I moved in, he calls me proactively, when I made some damage are very reasonable about it. Throughout the organization, my experience is of a strong customer service commitment. Almost makes me wish I had more stuff to store because I trust this place.

Title: Unacceptable Auction Process & Lack of On-Site Staff…read moreI recently won a storage auction through Public Storage, and the experience was extremely frustrating due to poor staffing and lack of operational support. The auction ended around 12:30 PM, but there were no employees available on-site after 1:30 PM, despite the fact that auctions can extend due to last-minute bidding (with time resets). This creates a major disconnect -- auctions are still active, but staff are no longer present to support buyers. After arriving about an hour after the auction ended, I was unable to access the property or complete payment because no one was available. I called multiple times, left voicemails, and even contacted corporate -- with no immediate resolution. Eventually, I received a callback around 3 PM and was told to go to a different location just to make payment. This adds unnecessary complications, especially considering the following common issues: Gate access codes not working Units still locked with incorrect or missing combinations Delays requiring employee assistance (which is unavailable) Each of these issues can easily add 15-30 minutes per problem, and without staff on-site, they become major roadblocks. On top of that: The unit must be cleared out within 48 hours The process is cashless only Buyers may have to make multiple trips just to gain access This results in wasted time, fuel, and unnecessary frustration. In my case, this could easily turn into 6+ hours of driving and coordination just to access a unit I already paid for. Public Storage is clearly understaffing locations and stretching employees across multiple properties, which directly impacts customers. If auctions are going to run with extended bidding windows, there must be guaranteed on-site support after closing. Otherwise, this system is unfair to buyers. Until this is addressed, I cannot recommend participating in Public Storage auctions.

Increased my rent $100 per month over about 8 months. Lame. The storage is fine, but then they try…read moreto nickel and dime you by charging more for 24x7 access.