I'm not a big fan on storage units but this location close to soon for you to finish your business…read more I work late hours which only leaves me 2 hours max before I am to be off the premises and if I'm not I get a letter of reprimand or something else. They need to extend the hours for those of use that get off at 7 or later to at least 11 so that we can get our business done without rush or letter telling us that we stayed over. You get this even if it was by 5 minutes.

Great price and friendly service! Securing a storage unit was easy, and I like the access…read morefunctionality from your phone.

It's very convenient to my home, at just about a mile away. The access hours are good, 0600-2200…read moreevery day of the year. The office manager, Mera, is a total delight. Friendly, welcoming, and helpful, with excellent customer service. What can you say about storage units, really? It was clean when I opened the door for the first time, so that's good. The rolling carts are very helpful for schlepping your stuff in and out, especially if you're not on the ground floor. So why only 4 stars? Well, the elevator is the slowest I have ever seen in my life. There is no climate control, so the second floor is HOT. There are no lights or electricity in a basic unit (don't know about basement or first floor, or maybe you can rent one that has it). The call button near the elevator, meant to call the office if you need help, is turned off. The system is old and apparently caused such a loud racket in the office that it was just deactivated. So if you need help during office hours, you'll be trekking to the office in person. The price is good and there was an incentive for the first month or three months, I lost track LOL. You are encouraged to set up auto-pay, but not required to. I'm happy that everything can be done electronically - save a tree or two! All in all, I'm very satisfied but my "would you recommend it" had to be a maybe. Some folx might really prefer to have the things this one doesn't. For me, it works!

If you want a Great Experience and Excellent Customer Service. Ask for Brain at Odenton…read more Storage. He's always been a Caring and Compassionate Professional Business Man. I've had nothing but a Positive experience for over 2 years. Check him out he will not let you down. He's Awesome

This business has gone done since we first came here…read more There is always something broken. The one door was broken about two months ago. This week I noticed the other door broken. Today we arrived the power was turned off the working door. A man was trying to manually open the door with trouble. You would think if you're going to raise prices by $70 a month you would have no broken stuff.

Best decision I've made with storage rental. I was given information about sizes available, prices…read moreand insurance and point of contact at the location. I felt comfortable in making the decision to rent with Storage Mart and I secured the space. During the day of move in, the facility staff practiced MD retail covid-19 practices and I was provided a contract, then it was all explained to me. I signed the contract and started moving in. The facility has 24 hour surveillance, keypad and gate at entry and exit, lighting and climate control at the storage unit, and Space to unload and pickup. There's also ample moving supplies for purchase. I'm completely satisfied with my decision to work with Storage Mart!

What a crock! My husband and I went to this location, told them we wanted to store 2 motorcycles…read morefor the winter, looked at the various size units, then rented a 10 x 10. We were told to bring the registration, title and proof of insurance on the bikes when we brought them in. We brought the motorcycles with all the paperwork to store them at which point we were told since I rented the unit only my motorcycle could be stored in it - my husband had to rent a second unit as i am not on his title. that is there POLICY. I wanted to raise the matter above the Sunday fill-in guys head which fell on deaf ears. Big time BAIT AND SWITCH! We inked a deal with them understanding they were working in good faith. They only thing they really care about is being able to liquidate everything in your unit should you not pay. Never ever will I use this storage facility no matter how nice and clean (it is) and DO NOT recommend anyone try to store vehicles with them. FOLLOW UP - Dave at presumably the home office called to discuss my experience, promised he would provide a refund of the charges we encountered. 3 weeks later that refund remains missing, go figure.

I've used this storage business twice and have been very pleased both times. It feels safe, it's…read moreclean, and they offer a very nice first month discount. The employees are helpful and polite.

I've used Go Getters Trucking Service for the past two years and let me just say I've never been…read moredisappointed. Mr. Hager's company helped me move whatever I needed and also went above and beyond when I needed items moved from a POD to my home. During my last move, I was so sick and moving was a challenge. He made sure that I was very well taken care of and that my items got moved to my new place...this was such a relief because I could also focus on my health. Ive used this awesome company to move my nail lounge when I closed down...so trust me when I see a quality business, I'm sticking with them and I hope this review helps you make the right decision as well to try them out!! You won't be dissatisfied or disappointed!! Go Getters Trucking, is my go to for moving!! If you're looking for professional, secure, a get the job done company - look no further! As a woman in the DMV you want relatability and they are every bit of relatable and affordable!

As of October 2023 "Go Getters Trucking Services, LLC" has been a forfeited corporate entity…read moreaccording to the Maryland Department of Assessments and Taxation. This means that "Go Getters" or the principal Mr. Robert Hager cannot enter into any contractual relationship, move furniture, accept money, or conduct any business whatsoever. In fact, no one is allowed to use the designated corporate name, so Mr. Hager's former website (https://gogettersmovers.com/) could be construed as fallacious. On the "Go Getters" contract and this defunct website it is claimed that this "company" is fully covered by insurance. As anyone knows an insurance claim is invoked in case of damaged or missing items. "Go Getters" has two policies. The first policy is a business insurance, but according to an agent it excludes any culpability for any damages or missing items while in their possession and the other policy covers a passenger vehicle -- not the moving truck that he uses. And so the agent for this insurance company also stated that there is no coverage for lost or damaged items. Moreover, the latter agent placed Hager and Go Getters Trucking Services, LLC on the uninsurable list for what we will euphemistically describe as a clerical error. That means that the Department of Transportation was informed and the Go Getters carrier license was revoked. So Hager and his crew cannot engage in interstate moving, and for that matter, in any business whatsoever without insurance. So that means insofar as the DOT is concerned he cannot move a matchbox from Virginia to DC, or even within Maryland because of his forfeited LLC. Not bad work for a family owned business that takes pride in servicing their customers with reliability. Mr. Hager's saga does not end here. Now he is advertising on Thumbtack. He is still using the Go Getters name forbidden by the State of Maryland. But to add to his shallow business tactics he has posted another DOT license number. Additional research confirms that it belongs to a business in Baltimore, but hey, maybe out of the goodness of their corporate heart he was given permission to use this defunct license? In an email exchange with Thumbtack, Jamie of the Trust and Safety Team refused to take action when he was apprised of these facts. It is quite striking that Thumbtack allows people to engage in unsavory activity on their platform. So what prompted me to post this review? He and his crew damaged a number of pieces of furniture including an antique desk and some of our items "disappeared." Mr. Hager refused to respond to phone calls, texts, emails, and letters even though I requested reasonable financial reimbursement. Furthermore, Mr. Hager insisted on cash payment the first day that he and his crackerjack crew arrived, so clients are forced into a corner after days of preparation even though their Yelp and Thumbtack pages claims that he accepts credit cards. Bear in mind this unspecified monetary transaction is a federal offense and so is their gross negligence by not giving a bill of lading. Because his uninsured van is pint-size moving logistics became a nightmare necessitating multiple trips. In retrospect, when you first meet Mr. Hager it could be said that his demeanor smacks of pious affability -- quite a contrast with reality and all his God blessing and other specious responses to customer reviews. And by the way, when he sent me that vacuous contract he underestimated the charges and I had to inform him that I should pay more. Given all this information and this final stab in the back, is that the way an honest person should be treated?

We wanted 5 by 5 good space and price is right very helpful…read more The place is clean and easy to get around

Awesome experience, large variety of storage units, very good specials, reasonably priced. Safe…read moreenvironment. Quality of service and management exceptional.

Clean, safe and reasonable. Really, really happy with my unit and the service I've received…read more Accessible 24 hours a day - I feel safe in the building - even when not staffed. You cannot say the same about many other storage facilities

Girl!!!!! Please let them handle ALLL of your storage needs. I called them in a panic because I…read moreneed access to my unit after midnight. Hannah walked me through EVERY SINGLE STEP I needed to make this as smooth as possible. I will be FOREVER grateful. Hannah needs a raise!!!!!!!!!!!!!!!

3 months after renting a unit because I thought they had great rates, they increased my rent to…read morewhat I was paying at Public Storage - I was renting from Public Storage for 10 months and they never increased my rent. I will be moving once again...

I was moving all of my things from overseas and didn't realize how much stuff I actually had, and…read morethey were so accommodating with getting me a bigger unit to fit all of my things. The price is great for the space. They always were able to answer any questions I had regarding moving companies to help me move out of my storage. Really great business!