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    PROVIDER

    4.5 (401 reviews)
    Open 7:00 am - 4:00 pm
    Updated 1 month ago

    PROVIDER Photos

    Business Info

    PROVIDER ATMOSPHERE

    What's the vibe?
    Classy
    Casual
    Moderate noise
    Good for groups

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    Photo Credit: Banzi Balloons
    Brittany S.

    I recently revisited Provider for a morning coffee meeting. Upon r eye ring, I was a little bummed to not find the warm and inviting service that I felt this space used to hold. After tip, my ginger latte cost $10 and was served in a to go cup despite saying we were sticking around. It seemed like this was the case for many others in the shop as well. Something about a $10 latte in a to go cup loses its charm and the overall communal vibe of sticking around. It's such a great location and the drinks are fabulous. I'm a big believer that the staff are key to the coffee shop experience and why I spend on going out vs making my own at home. I'm hopeful that the warmth can return here

    Butterscotch latte
    Kelly S.

    I popped in to Provider for the first time ever! This is such a welcoming and cozy space with natural lighting and lots of plants. There were many people working and meeting, so I got the impression this is a popular spot for remote work. What I ordered: iced butterscotch latte. Features Helm Coffee Roasters coffee, house made butterscotch syrup and orange notes. Highly enjoyed all the flavor notes and the balance of sweet and smooth coffee.

    Apple cinnamon latte
    Madison T.

    The Provider was a very relaxing and chill environment where you could easily have conversations or meetings. This isn't a loud location and plenty of indoor and outdoor seating. The decor was very pretty with plants everywhere. I tried the apple cinnamon latte and was somewhat disappointed by the very light flavor but it was aesthetically pleasing. The menu wasn't too big but the staff was very kind

    Lauryn S.

    I absolutely love this coffee shop. It took me 1.5 years to finally stop by and I'm so upset I didn't come by sooner. The baristas are wonderful and have this warm essence to them. Not only are they friendly but they also make some fire coffee and their food is carefully prepared. The aesthetic reminds me of trendy/edgy meets cozy vibes; it's just overall inviting!! and I love all the natural light that comes in. They also have an outdoor patio if that's your thing! 1) Bacon breakfast sandwich - the broken up bacon bits with the sweet pepper jam? absolute slay. one of the best bagel breakfast sammies ever. the bagel is also sooo soft 2) Herby fully loaded- not a huge fan, granted it was vegetarian and you can definitely taste the herbs (the dill was a little too strong for me) 3) Iced butterscotch latte. GET IT. You need it. It is sooooo freaking good 4) Iced chocolate latte- if you truly love coffee you'll appreciate this drink. not sweet at all and the chocolate is very subtle, it allows the espresso to really shine through PROVIDER is truly an Indy gem. I will be returning for many more study sessions in the future & to try out even more things on their menu.

    Chocolate coffee
    Stephanie K.

    Industrial but warm, workspace and events too, the Good Lord provides more than perfect lattes in this downtown joint. Personal faves include an original Pistachio and Banana (bread). It's a cozy sweet hang with primo pastries and a killer breakfast sammie too - saddle up barside to chat with the friendly baristas or make a new friend, so much easier visiting the Midwest!

    Seating area
    Jill M.

    I ordered the Butterscotch latte and it was really good. Not overly sweet just smooth rich and balance. Last time I tried one of the specials , a PBJ Latte, that was very unique. You can tell they care about how their drinks are made and not just getting them out the door. Service was easygoing and welcoming without feeling forced. I went on a cold Sunday and it was really busy the whole time if you are planning on getting a seat. If parking lot is full you will need to find street parking. I do like that it's right on the monon trail if you want to take your coffee to go instead and walk!

    Vanilla latte
    Jasmine P.

    First time trying this coffee shop and I loved the interior and customer service. Despite being busy, me and my guest were able to find a seat. I ordered a bagel with cheese, bacon and egg and it was really good! My coffee though, had a weird after taste, I'm not sure if it was from foam or syrup but it almost tasted expired. My friend said hers had a weird taste too. However, I would come back to this establishment! It's perfect for a meeting spot, solo date, etc.

    Teresa L.

    Love to support local shops so since I was out of the country during small business Saturday I wasn't able to partake so today we spent the day running around. My daughter said maybe we can try a seasonal drink so we went. Cool place, love the plants, the young lady who helped us was nice. We ordered the peppermint mocha and gingerbread latte. Hers wasn't very peppermint flavored so very nice that the young lady added some more and said if she needs more to let her know. Mine was great. My only issue was that there wasn't really any place to sit. A couple of people were hogging the 6 seated table top working on their laptops and newspaper. Several people sprawled out as if this was the public library. The guy near me kept staring at us for having a conversation as if we were loud or a problem while he was working on his laptop. Very irritating to want to support a local business but most people act like we are at a library. They have an upstairs I asked about but was told it was for events etc like weddings or something. SUGGESTION: how about since there isn't a wedding going on set up tables up there for these people on their laptops who clearly act like a regular patron who just wants to get a coffee and converse with their friend/guest whatever is the problem. Why should the rest of the people who want a place to go catch up with someone or get a snack have to be extremely quiet or made to feel like they are the problem...these people hogging the tables to work on their laptops get to buy a $6 coffee and hang out all day leaving no space for patrons who probably would spend more. We actually wanted to get something but because there really wasn't any seating we decided not to. The seats in the doorway were empty but it's cold out. If places like Bodhi can regulate how much time a patron is allotted then these places can definitely be a little more restrictive on allowing people to just sprawl out their laptops and work as if it's a library or office space. Guarantee other people feel this but just are afraid to mention it. Definitely a first and last visit. 5 stars for the nice young lady (her energy and vibe was amazing). 2 stars for the experience not being able to enjoy the atmosphere due to all the people on their laptops or newspapers scattered on tables.

    Kimberly T.

    Cute coffee cafe with outdoor seating. It even has the indoor/outdoor seating- you're seated inside with the garage type door open. I ordered the maple pecan latte iced with oatmilk. The drink was good but the flavor profile was to light. I could telll that there was maple because it was sweet and not over the top but I didn't taste pecan at all.

    pistachio latte
    Ekta P.

    i've always loved it here. the music and the atmosphere are great. i love their specialty menu as well. great coffee and good service. one of my favorite pistachio lattes

    Interior lighting
    Sam S.

    Friendly service. Fun interior with colorful bulb lighting and interesting tile and brick ambiance. The coffee tasted like coffee and the breakfast sandwich was pretty tasty, too :)

    Mollie T.

    The overall look of the place was so so so cute! But.... The drinks were okay. We got a peanut butter latte and it was good, the chocolate latte was not the best but not the worst, we also got a bagel sandwich and that was good as well! However all that plus a two dollar sticker and tip was $36 so definitely on the bit of the pricey side. And the staff was a little rude, sort of standoffish just didn't get a welcoming vibe :(

    Rebecca P.

    So I had to come here because I was told this was the best coffee shop in the city ... so I went, had to check this place out and see what the hype was and see if I agreed and well.... I don't agree totally. The atmosphere and aesthetic is nice, cool vibe. I've heard talk about laptops not being allowed but unsure on how valid that is but did not see anyone on one while I was there. Love all the plants although I did notice mealy bugs all over the monstera( doesn't take away from the place at all) the drinks were mid- I tried the peanut butter latte both hot and cold and hot was soooo much better. The banana latte (can't remember the name) was tried as well and It was also very ... I don't know the word for it- it tasted more like a banana peel vs a banana... it was not enjoyable. hhhhhowever those bagel sandwiches were amazing !! Like I would go back just for those. I'm going to try this place again and see if I can catch what others have projected this place to be

    Vegan sandwich is amazing!

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    Photo of Li M.
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    3 years ago

    Great place to drop into. Always fun drinks and things to order, which are just a little bit outside of the ordinary, and always amazing.

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    2 years ago

    Really friendly staff and amazing hot chocolate. The touch of sea salt is wonderful. The ambience is very modern.

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    4 years ago

    By far the BEST coffee shop in Indianapolis! I enjoy my coffee and service each time I go! I would highly recommend.

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    7 years ago

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    4 years ago

    No sugar free flavor options for lattes. The vibes were super cute, love the building.

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    7 years ago

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    4 years ago

    Simply put, this is my favorite coffee in Indy. The house-made syrups compliment the high-quality espresso in a delicate balance.

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    Page 5 of 11

    PROVIDER Reviews in Other Languages

    Ask the Community - PROVIDER

    Are dogs allowed?

    Definitely on the patio. Probably not inside.

    Is Provider kid-friendly or only 21+?

    It is kid friendly during morning hours for sure. Not sure about evenings.

    Are there any laptop rules for Friday nights(5pm-close)?

    No restrictions on Fridays. Laptop restrictions on Saturdays between 9am - 3pm and Sundays between 10:30am - 12:30pm.

    Is there other more comfortable seating, such as couches, padded chairs? We usually stay at a place for a while and need something softer. Didn't see anything in the photos.

    They have padded bench seating along the tables at the wall n a few leather chairs. The rest of the seating is either stools or straight back chairs.

    Don’t See Your Question? Ask Away!

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    Frosted pear (on a older seasonal menu) to the left and sun kissed sweetheart - both are delicious
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    Photos
    The ceilings and lighting are so fun here!
    The ceilings and lighting are so fun here!
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    GF Gomae Salad - The Star of the Show
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    Thieves

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    Aperol spritz
    Aperol spritz
    Bathroom
    Bathroom
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    Inside

    PROVIDER - coffee - Updated August 2026

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