I'd like to give a big shout out to Elementum. I've had the opportunity in the past to use them on…read moretwo different occasions. They are prompt,, skilled and always professional. Further, they capably work with insurance on helping the homeowner to resolve problems during an understandably stressful time.

This company is amazing, They do such a thorough job that I was purely amazed. Quick to respond…read more Quick to assess and quick to address any questions we had. I am a realtor and I have used other companies but this was honestly the first time I saw anything like this. Thank you for the 5 star service. You guys rock. Anthony was the field manager we worked with and he was top notch! Thanks again!

I needed my carpets cleaned quick. I usually am pretty flexible with scheduling but this time I…read moreneeded them done ASAP. I called a handful of companies seeing who I could get to come out on little notice. Most said they could come in 2 days. I called A Step Above and they told me they had opening the following week. When I explained I needed them done quicker she tried real hard to see if she could make it happen. She placed me on hold and came back with " we can be there tomorrow at 7am". DONE! Bill showed up at 7am and cleaned my carpets super quick. They look great and smell great. I will definitely use them from now on. Thank you so much for accommodating me on such short notice!

I should have done this review long ago. I have used A Step Above for carpet cleaning for about 15…read moreyears now. They always do an amazing job! They are always on time and excellent at what they do. They do the job as if it was their own home. If you are a perfectionist, this is who you call.

I would never work with Force Restoration (and owner Omar) again. His promise is that he works with…read moreinsurance companies so you don't have to, which was very alluring. That was partially my experience, but he never completed my project and the insurance company stopped paying because the project took far longer than what was budgeted. Omar was always angling to get more money from the insurance company and would ask me to push my adjuster for more funds. When I tried to understand how much different parts of the project cost, I never got a straight answer... he'd say "Whatever the insurance pays is what I get". When you push or challenge him, he becomes very defensive. The whole thing feels very strange. As for the work he did for me: the quality did not reflect his high price, specifically the painting. He charges top dollar for everything he does and then explains "it's because I'm a restoration contractor and have to pay for insurance". OK, fine, but when you ask him for a cost breakdown of the work he performs, he says he can't provide that. After working for 6 months on a project that should've only taken 2, I finally had to take matters into my own hands. I paid him for the work that was (supposedly) completed and worked with another company to complete the repairs. Only after the new company started did I discover that the work that was supposedly done was in fact NOT done. So, I had to pay the new company to finish the work that I already paid Force Restoration to do. Yes, exactly, I paid twice to get the work done right. Buyer beware -- you've been warned. Feel free to check his contractor's license on the CSLB website and you'll see that he has at least one active pending complaint. If you'd prefer not to, let me share what it says: "This license may be subject to discipline under Business & Professions Code 7097 and/or 7098". Go ahead and Google what those mean and be ready to find someone else to help you.

I was so upset when water was coming down from ceiling and had no idea what to do!!! Mr. Omar from…read moreForce Restoration was so helpful and came through!! He immediately came when I called for help with emergency services! His team took care of everything and was available when I was available because I work everyday. Very professional and knowledgeable!

Excellent staff, excellent customer service and excellent attention to detail. JDs was there for…read moreus when we basically had to redo our 2nd floor due to water damage. They were able to tear out all our previous damaged flooring and also redo our new flooring choices. The work was done with expedience and care with regards to our style choices all while keeping our budget in mind. Danny was professional as was Jaime and Frank. We so appreciate the work they were able to do and our floors look great! Thanks so much!

JD's Quality Construction recently did a job for us as part of an extensive insurance claim that…read moreinvolved replacing drywall and extensive flooring in our townhome. The team was courteous and did a great job! A lot of the work had to be completed while we were at work, but I felt totally comfortable with the crew in our house when we couldn't be there. They were respectful and cleaned up so it didn't totally feel like we were living on a construction site while the work was being done. The work was done in a timely manner, despite some surprise snags that were hit in the course of the job. I love our new floors and would definitely recommend this company for remodeling or renovation.

Very fast service, carpet looks brand new again, incredibly successful pet treatment! Very…read morereasonable price for my large rooms. James took care of my house even though I couldn't be there, you can trust him and his companies!

Most satisfying before and after!!!!!!!! Sent a text and received a response right away. Chris came…read moreand picked up the area rug and returned it looking brand new in a couple of days! Great customer service and I can't stop look at the before and after!

I've had to use Puro First 2 times. Kindest most understanding staff. Every staff member was…read moreknowledgeable and helpful. I would not trust anyone else. PuroFirst is the best. THANK YOU!

Joel and Matt were very punctual and on point with services. Leak was detected accurately…read more Always communicating and working around our schedules to get the issue resolved quickly. Very friendly and fast workers. We were pleased with their professionalism and work ethic. Thank you for making this process easy. 5 stars for Joel and Matt. I would recommend this company they work quickly and in order.

Robert was professional, thorough and knowledgeable. We knew we were in great hands with him…read more He did a great job. He explained everything completely, gave a complete report and certification that the mission was accomplished. He went above and beyond our expectations. In addition to all of that, he was friendly and a pleasure to have in our home.

In February 2019, my ground floor flooded, due to extensive rain and snow accumulation. Water came…read morein underneath the walls, and seeped up through the floor. It was during a snowstorm, and a power outage, and I was desperate for assistance. After speaking with Robert, with Blue Van Restoration, he assured me that he would be at my home at 6 o'clock, and at 6 o'clock, he arrived! For the next three days, he helped clean up the water that continued to run through my home, and he continued to come back every day, until my house was dry, and everything could be put back together. In January 2023, the same thing happened, after extensive rains. Robert arrived at my house within 20 minutes, assisted me with getting the water under control, as much as possible, and came back the following day to make sure that everything was going well. He has continued to follow up with calls and texts, to make sure my house is now in the process of drying out. There is nobody kinder, more professional, more reliable, than Robert with Blue Van Restoration. I cannot recommend him enough. He is an amazing human being, a talented professional, and has twice now saved my house from water damage. I will forever be grateful to Robert. I am hopeful that this will never happen again, but if it does, I know exactly who I should call. The community is blessed to have an amazing service. like Blue Van Restoration, for water damage prevention. Robert is the best! My twin sister's home also flooded on the lower level, twice. Once from a faulty valve, and then from a broken pipe. Both times Robert did the cleanup. He saved her home from water damage, and was just as responsive, professional, and thorough for her, as he was for me. I wish that the rating on YELP could show a MILLION stars for Robert, and Blue Van Restoration. Robert is epically amazing!! Thank you!

I had this company clean my carpets over 20 years ago. I thought they'd say to burn my carpets,…read morelol, because they're so old but they came in and did an incredible job. You would think my carpets were brand new after owning them for 26 years. The house smells fresh and clean. Hayden(sp) did incredible and we are so grateful. Mr. Francis handled our intake and was wonderful, helpful and so informative. We are so happy that we made the decision to clean the carpets instead of ripping them out and replacing. I know we'll probably get another good 4-5 years out of these carpets before we have to make the decision again. Thank you A clean pro for making us extremely happy with the decision to clean the carpet carpets, for having affordable pricing, especially in an economy as rough as it is today. The pictures I'm posting do not reflect how wonderful they actually look in person. I should have taken before photos, so the true comparison could be compared. They were very spotty and dark since we do have pets that have snuck into the bedrooms and done their little things. You would never know at this point . The only thing I regret is not doing the carpets sooner. Highly recommend this company.

I have a house with carpet littered with dog stains. First time carpet has been cleaned. After the…read moreprofessional cleaning, the carpet looked like new and the air even smelled cleaner The professional was respectful and clear as to the estimate prior to starting the job. Thank you !