I would never work with Force Restoration (and owner Omar) again. His promise is that he works with insurance companies so you don't have to, which was very alluring. That was partially my experience, but he never completed my project and the insurance company stopped paying because the project took far longer than what was budgeted.
Omar was always angling to get more money from the insurance company and would ask me to push my adjuster for more funds. When I tried to understand how much different parts of the project cost, I never got a straight answer... he'd say "Whatever the insurance pays is what I get". When you push or challenge him, he becomes very defensive. The whole thing feels very strange.
As for the work he did for me: the quality did not reflect his high price, specifically the painting. He charges top dollar for everything he does and then explains "it's because I'm a restoration contractor and have to pay for insurance". OK, fine, but when you ask him for a cost breakdown of the work he performs, he says he can't provide that.
After working for 6 months on a project that should've only taken 2, I finally had to take matters into my own hands. I paid him for the work that was (supposedly) completed and worked with another company to complete the repairs. Only after the new company started did I discover that the work that was supposedly done was in fact NOT done. So, I had to pay the new company to finish the work that I already paid Force Restoration to do. Yes, exactly, I paid twice to get the work done right. Buyer beware -- you've been warned. Feel free to check his contractor's license on the CSLB website and you'll see that he has at least one active pending complaint. If you'd prefer not to, let me share what it says: "This license may be subject to discipline under Business & Professions Code 7097 and/or 7098". Go ahead and Google what those mean and be ready to find someone else to help you. read more