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    Pros on Call - Austin

    3.2 (56 reviews)
    Open 6:00 am - 11:00 pm

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    I was locked out and had to get past this on the outside of the dead bolt.

    My apartment has a privacy lock which means there is a plate over the lock. I called Pros on call - Austin and Ahmed came out. Ahmed called to say he would arrive in 30 minutes and was there early. I thought he would have to drill to the plate to get in but Ahmed was able to get me in quickly and without drilling. I can send the new lock back to Amazon. Ahmed was Ahsome (see what I did there) He was supper nice, supper fast and I highly recommend Pros on Call - Austin!!

    Withers T.

    My apartment complex told me that I owed $1200 for a small little 'incident' I had with my garage door. Oops‍ (see pics below). After calling dozens of companies around town, I finally found these guys and they were at my house in less than an hour. They had the door ordered that night & were there to replaced the damaged door the next morning. They only charged me $650 and did an absolutely magnificent job in less than an hour. Compared to the $1200 I was about to have to pay, this was a total life-changer! They then even offered to take me to lunch just in case I was hungry! They were so kind and absolute gentleman. They are a class act. End of story. AND, my new door looks amazing (and my husband won't kill me now) ;) ha! Go with Pros On Call - they are the only company that I will ever use again in austin! No question ab it.

    RUINED OAK DOOR.  Locksmith Pros uses independent contractors.  The one we got today was Adam.  He drilled through the door!!!!

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    1 year ago

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    Dean L.

    thank you for the positive feedback

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    2 years ago

    Matt was excellent. Arrived early . Got the job done and did a perfect job. really nice man. Highly recommend

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    7 years ago

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    7 years ago

    Fast response time and great customer service. Zach arrived in less than 15 minutes and the door was open a few minutes later.

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    Page 1 of 2

    Ask the Community - Pros on Call - Austin

    Review Highlights - Pros on Call - Austin

    Jonathan was super helpful fixed the problem did a full tune up and it's now working better than ever.

    Mentioned in 4 reviews

    Read more highlights

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    Tier One Garage Door Service

    Tier One Garage Door Service

    5.0
    (13 reviews)

    Grateful for Zach's help on my garage door project!…read more I was looking to get some light in my garage which also serves as a home gym, so started to look into contemporary aluminum + glass panel doors. Seeing the list price of some of these online ended up taking me down a bit of a rabbit hole towards Alibaba-sourced doors, but I figure I ought to reach out to a pro before I commit to that direction. Zach was quick to respond and helped me understand why this was a terrible idea. I wasn't prepared to spend an arm and a leg, but he was able to hook me up with beautiful Clopay door installed at a really competitive price. There were some delays getting the door from the manufacturer but I appreciate Zach insulated me from all of that (apparently they delivered the wrong one at first haha). He showed up right on time on the day we agreed for the install and before I knew it the door was in. Super excited about it, and the curb appeal difference goes a long way too. Zach is a very personable guy and you can tell he genuinely cares about delivering for customers. Would happily work with him again but I suspect I won't have to - this door is built like a tank and the install appears to be high-quality all around.

    I recently used Tier One Garage Door Service and had a great experience. The technician arrived on…read moretime, was professional, and explained everything clearly before starting the work. The repair was completed quickly, and the garage door is now operating smoothly and quietly. Their pricing was fair, and the overall service exceeded my expectations. I highly recommend Tier One Garage Door Service to anyone looking for reliable and honest garage door repair in the Austin area. Thank you for the excellent service!

    The Up & Up Garage Doors

    The Up & Up Garage Doors

    4.8
    (117 reviews)

    My remote garage door openers were no longer working with the receiver, so I've been asking my kids…read moreto manually close the door and then jump like a gazelle as they passed the garage door, so they wouldn't trip the safety cameras. Although it was cute to me, it got old really quick with my kids. I figured it was time to get a professional involved. I chose The Up and Up Garage Doors company because it was relatively close to where I live (I learned pretty quickly that some companies don't serve my area, so I wanted to make sure I wouldn't be disappointed if they didn't served my area). The company had a decent number of reviewers, which I feel makes the 5 star reviews seem legit. Surprisingly, I was able to book a consultation the same day. Neil was able to diagnose the problem relatively quickly and explained the parts that I would definitely need (like a new receiver), parts that I would not need (like the spring) and parts that would be nice to have (like the rolling wheels along the rail). He was very transparent about the price of the parts and labor as well as time it would take to pick up the parts and complete the job. TBH, the garage door system he recommended seemed gimmicky, but I decided to go with it anyway because he had me at " it's one of the quietest systems." He was able to install the very same day and was very patient helping me set up the remote garage door openers and iPhone app, which turns out has a feature that floored me, which was basically the ability to check if my garage door was closed or not after I left! The amount of time I imagined I would save by not having to turn the car around to double check is priceless! The overall time it took from looking at the company, setting up an appointment, Neil having to pick up the system from the company, drive back and install was literally less than three hours. I also thought the price was very reasonable for having such a quality product and super awesome experience. I would 10 out 10 definitely recommend this company to anyone who is looking to upgrade their garage system or just need any repairs in general.

    Neil did a great job at a reasonable price. He was very responsive and efficient -- came the same…read moreday to check it out and returned the next day with quality parts to complete the repair. Overall impressive turnaround. He even offered a 5-year warranty on the work, which gives real peace of mind. Will definitely call again and would recommend him to anyone needing garage door work.

    Alliance Overhead Door

    Alliance Overhead Door

    4.8
    (321 reviews)

    My garage door started acting up the other day and effectively would not open. Even with the…read moregarage door opener disengaged, I could not open the door. I thought it was the opener and something getting out of sync but after some troubleshooting, it was something more serious. I had used Alliance Overhead Door in the past and they were the first call I made. The owner, Chris, took my call on a Sunday around 11am and asked me a few questions to diagnose the issue. It was likely an internal spring that had likely broken and needed replacement. I was afraid there would be an extra charge for a Sunday repair, but Chris so nope. So, I decided to move forward with getting the issue handled. Chris needed to address a current customer and then could be at my place around 1pm. As he was on his way, he texted me with an ETA, which was nice. Once at my place, he confirmed the issue and recommended at Torsion Spring Conversion. He confirmed the price, which was very reasonable, and he got right to work. Within an hour the old broken spring shaft was replaced with the new torsion spring rated for 25,000 cycles. Not only did he fix the issue, he also took the time to inspect the door and lubed the wheels and hinges before leaving. Now I am back in business with a working garage door. Whether you need a garage door repair or replacement, I would highly recommend Alliance Overhead Door. Chris Olari allianceoverheaddoor.com/ Call or Text : (512) 696-3891

    Rating should be 0. Quick response, then provided false information about repair service at a…read moreridiculous price. After I said no thanks, the quote suddenly dropped by several hundred dollars. Even so, never explained what repair was needed. I decided to seek help from another business, and found someone who told me exactly what needed servicing and installed the right part for minimal costs. Please do not ever use this company.

    Advanced Garage Door

    Advanced Garage Door

    4.8
    (133 reviews)

    I get apprehensive about home maintenance calls. You never know what disasters lie on the other…read moreside of seemingly innocent issues and what you're getting yourself in to. Two days ago while attempting to close my garage door, a wheel popped off and nearly hit me in the face. The door wouldn't close after that. Despite my apprehension I figured I really ought to bring in a professional. I reached out to Advanced Garage Repair that evening and heard back first thing the next morning. Within two hours of our phone call, Chad was at my door and taking a look. It was a bit of a tricky issue (apparently the door had never been properly set up at all) but he had everything in order in basically half an hour. He was friendly, knowledgeable, and the garage door tracks smoother than it ever has. His fee was entirely reasonable, and I appreciated his willingness to be up front with me about the cost range on our phone call. Chad is one of the good guys!

    We requested a straightforward repair to one garage door. A lot of bull and hard upsell later and…read moreit was advised to skip the repair altogether and completely replace both doors. At a mere 5x the price of the service we were actually asking for. For reasons that did not apply. Not listening, not what we were asking for. Clearly in it to maximize the sale. Randomly commented our garage doors were "ugly." Shook my partner's hand, not interested in shaking mine. Also randomly pulled up pictures of some $40k garage door installed by them. We do not recommend. Don't try scare tactics and false sense of urgency to pressure your potential customers into purchases they don't need. Treat customers equally. Listen. Don't spend 20 minutes writing up an estimate. Don't insult my property. Don't waste my time bragging about irrelevant past jobs.

    Pros on Call - Austin - locksmiths - Updated August 2026

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