They came out the next day and had the garage door repaired in about an hour. I had to buy new wheels, but the door is much quieter now and doesn't sound like it's ready to fall apart. read more

I bought an older home and the garage was covered in heavy planks of wood. This put a strain on the springs and the doors were not going up easily. Tyler came out to give me a quote for new springs and I was very happy with the value. He then came out 2 days later for the repair. He was very thorough, kind and knowledgeable. The door works like it is brand new. I will be recommending this place to anyone needing garage repairs. read more

I'm giving it a 5 star because I appreciate the quick estimate they were able to provide via a phone call and emailed me the quote right away. The estimate seemed quite accurate provided that they will make a trip out to survey if I decide to go with it. read more

Our technician, Nathan, arrived same day and was super communicative throughout the process. He fixed our issue quickly and answered all our questions. We appreciate the fast and friendly service! read more

When our spring broke they came out the next day and had it fixed in under an hour for a very reasonable price. They upgraded us to two springs to have less strain on the springs and they came with a lifetime warranty. The technician even gave me a spray can of lube to keep the older rollers we have functioning for a few more years. Great company! Highly recommend! read more

Cedar Park Overhead Doors - Austin - Two springs - Garage Door Services Near Me - Austin, Texas

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I couldn't be happier with the expert installation by Andrew and his assistant Hill. Andrew is super professional, timely and knowledgeable. This company employs the highest standard of professionals!! read more

Cedar Park Overhead Doors - Austin - My new garage door - Garage Door Services Near Me - Austin, Texas

We love our beautiful garage doors from Cedar Park Overhead Doors! Our installers, Andrew Johnson and his assistant, spent the entire day working hard to install the doors with care. Andrew was extremely knowledgeable and professional and his assistant was enthusiastic. Our new doors have truly transformed the look of our house, complementing the modern contemporary design of the home while enhancing curb appeal tremendously. The company has friendly reps that are good about answering phone calls and giving updates on orders. Five stars! read more

Cedar Park Overhead Doors - Austin - Transformational Curb Appeal! - Garage Door Services Near Me - Austin, Texas

They were a complete no show. Got confirmation twice (because it was 5hrs and I didn't recieve a call yet) that a tech was going to show so I waited...and waited...and waited. Suggestion for anyone reading this, if it feels like they might not show up, they won't read more

Today Cedar Park Doors redeemed themselves in my book. Christian came out and could not have been more professional, kind, and knowledgeable about the work that he'd be doing on my garage doors. After a so-so experience, I thought I'd give Cedar Park Overhead Doors another chance. This is the way old fashioned relationships are built. I highly recommend this company again. read more

I just bought a new house and the garage door was acting up. I work a lot and I am on call often. I called this morning,being a Saturday and they were actually able to come Today!! Very rare for any business to do so. Brian showed up in the time frame they scheduled and was able to fix the issue in less than 30 minutes. While explaining to me exactly what the issue was. He also taught me how to fix it if this were to happen again. I'm very satisfied with this company's punctuality, and knowledge! I will be using them in the future for anything garage door related! Thank you Brian ! Sincerely, Satisfied customer read more

Neither the "new" South location or Tarrytown is not a showroom, employee at Tarrytown looked at us like a deer in the headlights? Said we'd need to go to the original cedar park location, even when we said we drove there b/c of the website listing a showroom. He was nice but No attempt to help, just sorry & have a nice day...poor service, Last week I went by the south location but saw the previous company's sign on the building & when I called about the south location, they said it's only used for contractor supplies but said Tarrytown was the closest one but wasn't open on the weekends...he didn't say it wasn't a showroom either? I'm going to try real hard not to use this company? read more

Cedar Park Overhead Doors - Austin - Garage Door Services Near Me - Austin, Texas

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Great service, fixed right the first time, the knowledgeable technician was quick and efficient. I would strongly recommend this company to anyone needing garage service. read more

Second time I've use these guys and been very pleased both times. The most recent Cody came solo and repaired my old door railing that had come loose from the wall. He fixed it to much stronger situation. He suggested also replacing the rollers at a very reasonable cost as well. The door is so much quieter now. Cody was very professional and efficient! I told him I would recommend to his boss that he get a raise! read more

I had a great experience with my technician Nick! On time, knowledgeable and courteous! Requested an online appt, was called backing a timely manner, and made sure to answer any concerns I had! read more

Nate S and Braydon did an outstanding job replacing my garage door + opener - they were on-time, extremely helpful, knowledgeable and professional. They walked me through the whole process and even helped rearrange the garage overhead light that was preventing the new opener from fitting. Can't recommend Cedar Park Overhead Doors enough read more

Garage door spring broke on a Saturday. Called Overhead Doors and with their quick response I was back up and running in no time. And the price was very competitive. I will not hesitate calling them again should I need garage repair of any kind. read more

Very reliable. Assessed the problem quickly and had the parts required on his truck. Very professional and effective work. No problems ever since read more

It had been about 7 years since Cedar Park overhead Doors (CPOD) installed our garage door and I felt it was time to get a tune up (door creaking and rollers sounding like the needed lubrication). I was told it would be $79 for the tune up. On Thursday, 8/18/22 Thomas (the tech) arrives on time. He looks at the interior of the garage door takes some pictures and immediately tells me the incorrect spring was put on my door in 2014 and to stop using my garage door opener as it was dangerous. He said the "warranty department" would be in touch with me within 24 hrs or so about a replacement. Of course I heard nothing from the "warranty department" so I had to follow up call CPOD to see what was going on (instead of CPOD calling me). I explained to the person who answered the phone the above information. He said he "didn't know why" but "Thomas" the tech had been "telling everybody-at least 16 people" over the last couple of weeks that they had the "wrong spring" installed and told them not to use their garage door openers to open their garages. This person said to use the garage door opener as it was safe to do so. At that point, I then had to reschedule my original appointment for a $79 tune up since they didn't do anything for me the first time... except waste my time. On Saturday, 8/27/22 another tech came and told me the spring was fine and did the tune up and tightened the spring. I then got presented with a bill for $100, a previously undisclosed extra $20 for vehicle "fuel and maintenance". When I asked about this additional charge the tech proudly informed me that CPOD had just bought a "new fleet of trucks" and that's why the charge was there. I got upset at that for 2 reasons. Firstly they made no effort to recognize my time and my inconvenience that was wasted by their employee "Thomas" who came on the first and left giving me false information (and no tune up), and me having to follow up with CPOD (instead of the other way around). Secondly on next visit being told I was paying an outrageous $20 additional charge to essentially help them pay for their "new fleet" of trucks. I got my bill down to $80 (where it should have been in the first place) after letting the tech know I was very unhappy. This is the problem with many service companies today. They come in, fail to provide the service they were called there for (wasting YOUR time and creating an inconvenience to YOU), never volunteering a discount to recognize their disservice to you the customer.Then they compound it by trying to charge me more than what you were quoted.You schedule an appointment , they screw it up (having wasted your time), both onsite and then me having to make a follow up call to find out nothing was sent to the warranty dept. or anything being done for that matter, then send another tech out who was going to charge me even more money than the original quote.with no thought or consideration on CPOD's part in terms of a discount because they wasted MY time. I gave CPOD 2 stars because the second tech was efficient, knowledgeable, and got the job done. Just another thoughtless company in failing to be proactive to recognize that the customers time is worth money too. TL/DR: Tech shows up for $79 tune up appointment, gives me misinformation, promises follow-up and leaves. No follow-up, no tune-up. I have to follow up to find out nothing being done-and nothing wrong-original employee essentially gone rogue. I was informed "No Charge" for visit. Nice- since they didn't do anything (except waste my time). 2nd visit- tech shows up wants to charge $20 more than originally quoted for "fuel and vehicle maintenance", because they just got "a new fleet of trucks". No discount offered for wasting my time on first visit, additional new and improved $100 charge instead of $79, and no thought whatsoever to offer a price break due to the customer's inconvenience. After discussion with tech-bill came down to $80 (which was original quote). Sad. read more

I went to Cedar Park Overhead Door to buy a wooden garage door. Tran was my sales man. He recommended a metal door built to look like a wooden door. I was very skeptical. He showed me the sample at the store. Then he gave me addresses to go buy houses to look at install doors. I decided to go ahead and go with the metal door. I am so glad that I did. It changes the whole look at my house. I did a whole remodel on this new house that I bought and the garage door is the best part of the remodel. I would highly recommend the garage doors. read more

We just got new garage door openers installed by Cedar Park Overhead Doors. Zen was our installer and he was great. Very professional, very knowledgeable. He helped us get everything working, including walking us through the phone app and how to use it to control the doors when away from home. The openers are great too, very quiet and we now have an outside keypad which is considerably more convenient. We couldn't be more pleased and we'll certainly recommend Cedar Park Overhead Doors to any friends who need such service. read more

Yesterdeday my garage door got stuck halfway and i couldn't move it even on manual. I called kinda late in the day, and was told the technician may be later tonight. After done with other jobs, service tech Jacob arrived. Well let me just say that of all the techs i've had from CPOD, he was the absolute BEST. This man was so focused and detailed, and wanted to do a home checkup and adjusted everything when he finished. It didn't matter how late it was, he was ON IT. Knew everything about everything going on. He should be an instructor or should get a darn raise. Was so very impressed. Next time I need one, I will specifically ask for Jacob. Well done job!!! read more

Part I: My garage door was acting out and refused to open all the way. We had used Cedar Park OD in the past and were pleased with their service, so we gave them a call. The technician, Gilly, came out and took one look at that stubborn door and pointed out the broken spring. (How could I have missed that?) Anyway, Gilly got it fixed pronto and we were back in business. He also pointed out that the motor was probably on its last legs (we've lived here for 20+ years, and have never had the motor replaced). Gilly got us scheduled for a follow up visit for the next week. I was very pleased with Gilly's customer service, something that seems to be a thing of the past these days. He was polite, friendly, and efficient. Part II: The next week the second technician, Casey, came out (after normal business hours!) and started work on replacing the motor. Casey worked for over an hour on that thing and got the new motor installed, programmed the remotes, replaced the wall button. He was very polite, explained everything he did, and answered all my questions. Again, customer service seems to be a high priority with Cedar Park OD, and it shows in how their employees interact with the customer. I highly recommend using Cedar Park OD, and would refer them to family and friends. Thanks, guys!!!! read more

I first contacted CPOD on a recommendation from a friend. They did send a crew (Jay Garcia?) out a few days later and they said that they would email me a quote, which they did. I opted for one of the options (part replacement instead of a new opener) and was told that it might take a month or two to get the part required. I contacted Jay again in May because I had not heard anything and have not heard anything back. I just assumed they were no longer interested in my small project. My impression is that if you're looking for service, instead of just spending money on new equipment, you might want to go somewhere else. read more

I had a broken spring on my garage door, and Thomas with Cedar Park Overhead doors came out to diagnose the problem. He assessed the need for replacing 4 springs he did not have on hand. After going to the office to pick up the hardware, Thomas came back and finished the job, working until 8:15pm. He also fixed the rails, replaced the gliding wheels, and the sensors that were working intermittently at best. The result was excellent, and now the door works like new and is much quieter. I highly recommend Cedar Park Overhead doors, and Thomas went above and beyond. Great service. read more