I recently had the pleasure of working with Chad Lundy as my property manager, and I am beyond impressed with the level of service he provided. Chad went above and beyond in every aspect of managing my property, demonstrating a rare combination of professionalism, dedication, and excellent communication skills. From the outset, Chad showcased his commitment to client satisfaction. Even before our formal contract began, he assisted me in communicating with the previous tenant, demonstrating his proactive approach to property management. This initial experience set the tone for the exceptional service that followed. One of Chad's standout qualities is his unwavering work ethic. He took charge of all cleaning and multiple repair tasks, ensuring that the property was in impeccable condition for the listing. His attention to detail and commitment to maintaining a high standard of quality truly set him apart. During the listing period, Chad organized and conducted numerous showings, demonstrating an impressive ability to showcase the property's features and address potential tenant questions. His dedication to the process was evident, and it significantly contributed to a smooth and successful leasing experience. What impressed me most about Chad was his unwavering optimism and positive attitude throughout the entire process. Despite the challenges that can arise in property management, Chad remained proactive, and solutions-oriented, and always kept me informed. His ability to navigate obstacles with a positive outlook made the entire experience enjoyable and stress-free. Furthermore, Chad's communication skills were exemplary. He kept me informed at every step of the process, providing regular updates and promptly responding to any queries I had. This level of transparency and responsiveness is a testament to his professionalism and dedication to client satisfaction. In the end, Chad's hard work and dedication paid off, as he successfully found a group of excellent tenants for my property. I am grateful for his outstanding service and would highly recommend Chad Lundy to anyone seeking a top-notch property manager. His combination of expertise, work ethic, and positive attitude truly sets him apart in the industry. Thank you, Chad, for your exceptional service! Zach. T. read more

I wrote a review on here the other day. The owner responded, but did address my concerns. We moved out of a house at which point we were told we would be receiving our full security deposit as a refund. We were not given a list of repairs that we should do to avoid lose some of our security deposit. We then got a letter 3 1/2 weeks later saying we were charged for carpet cleaning, painting, cleaning and gardening with charges totally $1,190.00. We were not given any receipts or any detail of these charges. According to California tenet laws, we are required to receive a walk through list of repairs that must be done as well as an itemized and detailed list of charges with receipts regarding these charges. I have asked for weeks for a copy of these receipts, and Progressive Property Management refuses to send them to me. I am 100% confident they do not have any receipts. They are no longer in charge of the property, so they have no way of getting the money from the owner. We left the home considerably better than when we moved in. We had professional painter paint gray colors over their lime green paint with murals that looked like they were painted by a child. We did not damage any of the property and we have proof of this. When we moved in the house took weeks to clean before we could even unpack! The carpets are probably 15 years old with stains everywhere. The window tracks were covered in inch think dirt. We paid for lawn care that was supposed to run every 2 weeks. We would go months without these services, yet we still paid the full rent amount. Progressive Property management is now ignoring our emails, phone calls and text messages. They are so unprofessional. DO NOT do business with them. We are in the process of pursuing legal action since they refuse to come to terms on this matter. read more

I would not recommend Progressive Property Management based on my experience as a tenant. Throughout my tenancy, maintenance and safety concerns were repeatedly ignored, delayed, or dismissed. I reported issues including mold and other serious concerns with the property, and I often had to send multiple emails just to receive a response. My experience dealing specifically with Selena, the agent, was especially disappointing. In my experience, she was extremely unprofessional, dismissive, and difficult to communicate with. Rather than feeling that my concerns were being taken seriously, I often felt ignored or brushed off. She was by far the most frustrating part of my experience with this company. The problems continued after I moved out. I believe deductions were made from my security deposit for things that were either pre-existing, normal wear and tear, or simply not my responsibility. One example is the microwave. I had previously communicated with Selena that the microwave provided was too small and did not properly fit the existing frame. I have the conversation documenting that this issue existed and that I had already brought it to her attention. After being a tenant for years and taking care of the property, I expected to be treated professionally and fairly, especially when it came time to return my security deposit. Unfortunately, that was not my experience. Based on everything I experienced, I cannot recommend Progressive Property Management. If you decide to rent a property managed by this company, I strongly recommend documenting everything, keeping every email, text message, photo, and maintenance request, and knowing your rights as a tenant. read more

my partner, his brother and I, apply for one of their properties, for which we got approved. There are things that you don't have control of it, unfortunately that happen to me, thanks God that the accident didn't elevate to a worst parent nightmare, I was very communicative with the person I was working with, but she was very pushy about me handle her the money without a contract or the other applicants being present, also the move in date was 4/15 she wanted the money before we got the keys for the property, that made me suspicious and contacted my landlord which they are a real state and rental office, unfortunately they don't have a house available at the moment if they did I would rented a house from them. Well I contact my landlord and I explain the situation that this lady was very pushy about the money, he told me that it sounded more like a scam because all she care was about me handle her the money because was all she cared about, she didn't care about my feelings of almost me loosing my 3 kids in a car accident, and one of them had to be transferred to CHLA for his cardiologist to check him, since he has heart problems, me been in LA all she keep asking me where I can meet her to give her the money, she was texting me when I was in the hospital all she said was that I was giving her excuses to meet with her and that she was going to cancel my approved application because all I was giving her excuses, she make me feel like I was getting scam, I let her know and she still not care for what I was going through or how she was making me feel. Now because she cancel my approval I have to wait 90 days to get the money from the cashier check. read more

After a few years off and on looking for a property management company, I literally stumbled upon Progressive. During my search for the right company, I had read about and learned from experience, several questions that I had that were of importance to me. I reached out to Progressive by email and received an immediate reply from Amber Gomez. When I read the reply, I #1 Couldn't believe the responses were almost exactly what was hoping to hear #2 Realized Amber and I would communicate in just the right way #3 I needed to meet with Amber to verify everything I was thinking was true. Amber and I met in a vacant rental home that was finishing a remodel. We spoke for about 45 minutes and I knew this was the company I had been looking for, for the past 18 months. To make things even better, Amber was going to be my representative. I couldn't believe my luck. When choosing a property management company, its not only about fees and costs (Progressive fees are pretty near the lowest anywhere) but I need communication . Fortunately, Progressive also knows how important communication is and they pride themselves on responding quickly to any issue or question raised. I feel VERY lucky to have found Progressive Property Management and Amber Gomez. Together, we make a great team! read more

I have been a happy customer with Progressive Property Management since 2011. I have to say, they are a top notch company when it comes down to property management. I rented out my condo in SoCal with them. They found a tenant (two actually), took care of all the paperwork, and all pertinent logistics. All I have to do is to collect my check every month. Even the HOA payments are taken care of, so my life is really easy. My contact person, since pretty much day one, has been Stephanie Covarrubias. She is great. Young, energetic, and most importantly, professional. When I had to address several issues with my tenant, she did it on my behalf in a courteus and low-key, yet effective manner. She takes care of all property-related needs; answers her phone and responds to my e-mails almost immediately. I know, I pay for these services by the way of the monthly fees, but in my opinion, it is well worth it. In conclusion, I would recommend this company, their staff, especially Stephanie, to anyone who wants to rent out their property through a management company. read more

Dear Progressive Management, I wanted to take a moment to express my gratitude for the amazing job your company does in managing my HOA. The different departments you have in place are truly impressive, and they have been incredibly helpful in addressing any questions or problems I've had. When it comes to paying my dues, I know I can always rely on Kayla for assistance. She is knowledgeable and efficient, making the process seamless and stress-free. For any requests regarding transitions, I have found Iman to be the go-to person. Her expertise and attention to detail have been invaluable in ensuring a smooth and successful transition. And lastly, I would like to commend Noemi for her exceptional customer service. She is not only great at answering any questions I have about my HOA, but she is also a genuinely nice person to interact with. I truly appreciate the great team you have at Progressive Management. Your dedication and professionalism have made my experience with my HOA a positive one. Thank you for all that you do! Warm regards, Soledad read more

After reviewed several services packages presented from 4-5 companies, I decided to choose Progressive to manage one of my properties. I was very surprised with their marketing performance after I received multiple applicants within a week. They helped me to fill tenants quickly and effectively in a couple of weeks. Their staffs (Stephanie and Bree) are also very responsive to any request (from tenants and mine). They are prompt with returning phone calls and emails and they ensure that maintenance issues are dealt with efficiently. They always inform me about the problem first and ask me if I want them to fix it or I prefer to take care of myself. I tried few times using their vendors, and found their charges are pretty reasonable and jobs are done quickly. Through many services and communication, I feel that I can trust their management so l again give my other property to them to manage. I am very glad that I made a right choice to hire them. read more

I would absolutely, 100% recommend Scott Brady and the Progressive Property Management team to anyone! I was privileged enough to work with them for almost two years, and had nothing but prompt, courteous, knowledgeable service from beginning to end. Faced with a last minute move out of state, they quickly helped find a family to lease my condo while I was away. Any bumps along the road or problems were handled immediately and effectively, and any time I had questions they were eager to help. Once deciding to sell, they made a seemingly overwhelming task smooth and almost effortless. There were several times over these last years that I faced challenges with owning a condo that I really don't think I could have handled as stress-free and promptly as they were, had I not had the help of Scott and his team. Thank you, thank you, thank you for everything. You guys are fantastic- read more

Jeffrey K. is an outstanding property manager who consistently demonstrates professionalism, integrity, and dedication to the communities he serves. He is highly responsive, well-organized, and always willing to go the extra mile to ensure that properties are well maintained and residents feel heard and supported. Jeffrey communicates clearly and respectfully, handles issues efficiently, and follows through on every detail, no matter how small. His strong work ethic, calm approach, and ability to manage challenges with confidence make him someone you can truly trust. Even outside of regular hours, Jeffrey shows commitment and care, which speaks volumes about his character. Overall, Jeffrey K. is a reliable, knowledgeable, and hardworking property manager who brings value, stability, and peace of mind to any property or HOA he manages. read more

We found Progressive Property Management after having a poor experience with our previous property manager. We were unable to collect rent from the tenants and eviction was very painful. We lost thousands of dollar from back rent to repairing damages left by the tenants. This all changes after we decided to change to Progressive Property Management. After our first meeting with Stephanie, she was able to rent the 1st property we gave her within 2 weeks. Now we have given her all 3 of our properties to manage. She was able to find good tenants for all 3 properties. She is responsive when we contact her or when the tenants contact her. Rent is collected timely and I receive well managed reports and information for our accountant. Progressive and Stephanie has been a great help for us. read more

Having Progressive Property Management rent out my property turned out to be a great decision. I have never rented a property out and was nervous going at it alone. They understand the all the legal do's and don't's and I was very comfortable going with them after they addressed all my concerns. They rented my property much quicker than I expected (actually within a week of first showing - I actually had to race to finish getting it ready they moved so fast). They prepare monthly statements and deposit the rent electronically into my bank account on time. I couldn't be happier with the service they provide. Best part is their fees are very reasonable - never any hidden charges. They are very open up front and deliver what they promise. I highly recommend them. read more

My experience with Progressive Property Management has been wonderful. Stephanie is my point of contact when it comes to the property that I am currently renting. She has consistently gone beyond and above the call of her duty. She has been nothing but helpful. She is my go to person and is always available to help and assist. As a renter I know how it can be to be ignored by management and to have no resolution to issues with rentals. It's great to know that if an issue ever arises, Stephanie is only a call/text away. She is clearly passionate about what she does. Not only is she personable and extremely knowledgable, she cares and it shows. read more

Progressive has managed an apartment complex for us in Anaheim for the last 3 years. They have done a great job dealing with any problems the tenants have had, and in keeping our costs to a reasonable level when we need to get maintenance done on the building. When we had vacancies, they were able to get new renters in quickly and are very thorough with doing background checks on the applicants. Stephanie always responds quickly and professionally if there are any problems. We would definitely reccommend progressive to anyone looking for a property manager in Orange County. read more

Tracey Padmore of Progressive Property Management is an efficient, professional and sincere Real Estate Agent. When our Renter moved out suddenly we used the services of Progressive Property Management to find a new renter. Tracey worked diligently from finding a reliable handyman to fix the house, advertising online, screening applicants and communicating with all parties to ensure a smooth transition. Tracey did a great job taking care of all the many phases of renting out our house in a timely manner. We can't thank her enough for all the work she did for us! read more

hello it lavonne Miller I hope one of your mangerw willmfind this message im calling hud and im sending all the complaints to them on your company an how your company is tealing people moeney and they are going to look in to this sojust be aware im calling and sending the information to them you guys should be ashame of your selves and i love a challenge when imright and your company is dead as wrong for what youre doing no one took the timetonofy hud with your unfair practices but im going to let them know so maybe they will out your fire out . read more

Our move-in experience was a breeze. We would like to thank Cecilia for being responsive and detail oriented every time we've reached out. I believe she is valuable to the process. She made the process so smooth and non-stressful which left a strong impression on how this property management might handle their tenants. Also, I would like to thank Kensi for reaching out and following up to see if we had any issues with our move-in. I have to say we are starting out with a really good property management company and it continues for the full lease. read more