When I acquired my rental house I first rented it to a couple that I personally knew and I had no…read moreissues. But when they left to buy their own home, I searched far and wide for the best realty company to handle renting my rental property. After a number of interviews, Reaction Realty was the one I selected to list it, and they put together a listing with great photos and all, and also screened the applicants for the best option for me according to all the rules associated with that process. They came up with the best one and I have had no real issues. Any issues that did come up were very minor and Ron handled them professionally and quickly and it has been smooth sailing all the way. You will find no better realty company based on the results I have received. What I have learned through my experience to date is that there are many rules that apply to rental properties and also to persons who are applying to rent and Ron is fully up to date on all of them. That plus great results makes them my go to place.

Do not do business here they dont do there jobs . 9 months my property sat vacant . My property was…read morerented in 2 weeks after doing it myself . They will not show a property unless you fill out an application first . They will not use social media to advertise because they thinks its beneath them and brings unqualified renters.

I had never rented before so I was anxious about the process. Craig was first rate from the initial…read morecontact to the completion of the lease . He was easily accessible , answered my many questions quickly and never made it seem a burden . There was definitely a personal touch . He was accurate in telling me what the rent would be ...he rejected a potential client or two and eventually settled on a tenant who turned out to be very reliable paying and returned the space back to me in very good condition. I can't recommend Craig and his Exceptional Property Management team enough . You will not be disappointed . Sincerely Brian O.

I worked with some other company prior to Exceptional Property Management (EPM) and they wasted my…read moretime and couldn't get my place rented for over 2 months. After 2 weeks of switching to EPM, my place was rented at a price I'm happy with and EPM commission is fairly priced. But what I like the most is working with Greg from EPM who is very professional and always responds to messages in a timely manner. Highly recommend them. Thank you Greg!

Elisa is the very BEST !! Talk to her La recomiendo mucho…read more Beautiful Sabrina is outstanding too, see her

I am posting this to clarify my experience regarding our rental and my interactions with Chris…read moreHelmich after my previous review was removed. Chris stated that he offered us assistance and a resolution to our financial hardship. That is simply not accurate. The only communication we received was a reminder that rent was due, along with notice of a $56 late fee if payment was not made on time, followed by the statement that after six days we would receive an infraction notice. At no point were we offered an extension, a payment arrangement, or any form of accommodation. Additionally, the unit owner never reached out to us directly to discuss any alternatives or support. During our tenancy, there were serious maintenance concerns that were not addressed in a timely or satisfactory manner. When our apartment experienced flooding and the air conditioning unit was deteriorating, Chris was nowhere to be found. The A/C installation was so poor that you could literally see daylight around the casing. The flooring, which is supposed to be white, appeared black due to the condition, and the state of the oven was unacceptable. We documented everything with photos and videos. My mother, who worked in property management for over 10 years, personally inspected the unit and identified multiple issues that should not exist in a properly maintained rental. There should never be mold present in a water filter--period. We were also told there was a separate heating unit, yet we were left without a functioning heat source while the apartment was extremely cold. This is not just an inconvenience--it is a violation of California housing standards. Under California Code of Regulations, Title 25, Section 34, rental units must be provided with heating facilities capable of maintaining a minimum temperature of 70°F in all habitable rooms, and those systems must be permanently installed and maintained in safe working condition. Portable heaters do not satisfy this legal requirement. We were further told that the overall condition of the property was "not their responsibility," yet our lease binds us to their management, and we were refused contact information for the unit owner when we asked to address these concerns directly. At this point, we are requesting that all communication be handled in writing via email so there is clear documentation. Phone calls are not acceptable. This ensures there is an accurate record of what is said and prevents any misrepresentation of conversations. I will be sharing documentation so others can understand what our experience actually was. This is not about "image" or "quality control," but about accountability and ensuring tenants are provided with safe, habitable living conditions as required by law.

Absolutely amazing Management company…read more Vantage Property management SC replaced the log term management company vacated by the passing of the Owner in 2020. We were unsure and uneasy on where to turn to when we heard of the sale of the previous company... alas, Chris and His exceptional Yeam of Qualified managers, accountants and executive directors and down to the maintenance individuals have far surpassed our expectations and follow in the footsteps of the Previous company that managed My family's 11 Properties since 1979. Legacy is important. Trust is paramount. Vantage Property management SC has all of those boxes checked In the last 6 years our Properties have been u Der the utmost care and our occupancy has remained 100% The magnitude of relief we have experienced is astounding. The Vantage Team always is available, records accessible and questions and concerns are promptly addressed. We have had some tenants that became a serious challenge and Chris and his professional team have handled every issue positive and negative in a timely and orderly fashion. Feel at ease with Vantage Property management SC. I highly recommend this A+ #1 team of professionals to handle your property. We look forward to continuing our relationship with VPM for many years to come!!! The value and level of service received far exceeds the fees and expectations.

Update: After submitting my complaint and review, I experienced issues accessing the tenant portal,…read morewhich is required under my lease to submit and track requests. During the same period I was unable to log in, management continued updating and closing requests while noting a lack of response from me. I was not able to access or respond to those updates at the time. The original issues, including ongoing noise disturbances and lack of hot water, remain unresolved. As well as restrictions on driveway parking despite my lease providing access. The timing and handling of these updates raise concerns about how tenant communications are being managed.

We rented with Bento for 3 years and it was an amazing experience. They are very responsive when it…read morecomes to our questions, calls and emails. Everyone who works here is friendly, all the maintenance requests were dealt with in a timely manner. Moving in and out was a very smooth and easy process. I definitely recommend renting with Bento.

They pretend like they're doing you a favor by existing. They're rude and obnoxious. They look down…read moreat renters and have said they're being lenient. All this, as well as being the reason your rent is higher than it should be. These kinda people are the reason there is a housing crisis.

Going on to 4 years or renting our condo. HMR property…read moremanagement has been awesome. Even with all the HOA hoops they make you go through every time anything is needed. They do routine check ins and respond quickly to any issue. The application process was very thorough and I am happy to say it has been a great experience and recommend them to anyone who is looking for a safe and efficient place.

If you're looking for a property management company that delivers results, this is it. They are…read moreorganized, efficient, and extremely responsive. Maintenance issues are handled quickly, tenants are well-managed, and everything runs smoothly. Their professionalism and commitment to excellent service make them stand out from others I've worked with in the past. I couldn't be happier with reasonable fee they charge and the level of service they provide.

I am a tenant and have rented a property managed by progressive and Greg for almost 8 years and I…read morehave to say that they are the most professional honest and fair property management companies out there for both their landlords and tenants. Greg has responded to all of my service calls and always resolved the situation. I have already referred few friends there and If I ever own an investment property, I would have no hesitation hiring him to manage it. I highly recommend progressive and Greg Nowling for both landlord and tenants .

Literally everything has gone well! From service, to value, to professionalism, to communication, &…read moretimeliness! Chad has been amazing & we are lucky to have found him/this company. Our condo was rented within a couple weeks! We just don't have the time to manage our property ourselves. Chad & PPM have been godsends! Would definitely recommend!

As someone who spent several months searching for a place to accommodate my family and me, I am…read moretruly grateful that God led me to Clockwork Property Management and to Leah. From the moment we met, her warm and welcoming spirit immediately made me feel at home. Her professionalism, attentiveness, prompt responses, and consistent communication throughout the entire process were exceptional. I also want to express my sincere gratitude to the entire team, including Brent, JP, Karina, and Derek for their kindness, patience, support, and transparency every step of the way. They made what could have been a stressful process feel smooth, reassuring, and positive. Most importantly, my family and I truly appreciated being treated with fairness, respect, and without discrimination. Thank you for trusting us to care for the home you are leasing to our family. That trust means more than words can express. If you are searching for a home or looking for a property management company you can genuinely trust, I highly recommend Clockwork Property Management. We are truly grateful for the wonderful experience from beginning to end.

Please double check your capability to handle a simple condo property management because you guys…read moreclearly failed at it and as a result you guys terminated contract with the up stairs unit owner. As a property management you guys should have more knowledge about local and state building codes and should not just assume that everything is in order. If you can make money why terminate contract with the unit? and why do you keep ask me to contact you directly? and not on yelp? --------------------------------------------------------------------------------------------------------- Hi Andy, It seems that we're unable to reach a compromise that satisfies you. As a result, we will be terminating our management services with the homeowner today. Moving forward, you'll need to work directly with the homeowner or any future management company she may choose to hire. We kindly ask that you either remove or, at the very least, update your Yelp posting to accurately reflect that you were not "Lied" to. Thank you. --------------------------------------------------------------------------------------------------------- **California Code of Regulations Title 25** 1. Minimum Sound Transmission Class (STC) Requirements Walls, floor-ceiling assemblies, and doors separating dwelling units or guest rooms from one another or public spaces must achieve: STC 50: If tested in a laboratory setting. STC 45: If tested in the field. 2. Minimum Impact Insulation Class (IIC) Requirements Floor-ceiling assemblies between units must achieve: IIC 50: If tested in a laboratory setting. IIC 45: If tested in the field. 3. Testing for Compliance*********************************** If there is a dispute or suspicion of non-compliance, the responsible party (e.g., developer, property owner, or HOA) must conduct sound transmission and impact insulation testing. 4. Applicability*********************************** These requirements apply to all new construction and conversions of existing buildings into multi-family housing units. Units must also comply with noise insulation standards when sold, leased, or rented. 5. Special Cases In environments with exterior noise exposure exceeding 60 dB, additional noise reduction measures may be required for walls, windows, and other exterior assemblies. 6. Enforcement and Remedies******************************* Local building departments and agencies, such as the California Department of Housing and Community Development (HCD), enforce these standards. Failure to comply can result in delays, fines, or mandatory remediation. Steps to Address Non-Compliance Verify Compliance: Request field testing to measure STC and IIC values in the affected area. An acoustic consultant or engineer can perform these tests. File a Complaint: If you live in a condo or multi-family housing unit, submit a formal complaint to the: Homeowners Association (HOA)**************************** Local building department California HCD if local authorities do not resolve the issue. Seek Legal Action: If the noise insulation requirements are not met, you may have legal grounds under Title 25 for enforcement or damages. Please note Clock work property did not comply with noise insulation standards when it was rented to a new tenants, but law clearly states that they are required to do so. (required by the law and can not just be assumed that everything is in order.) Sure the owner upstairs did not disclose every thing to you before hand but now it is different and you guys decided to play blame game instead of getting things straight and make things right for everyone. With HOA THEY HAVE NOT CONDUCT SOUND TRANSMISSION AND IMPACT INSULATION TESTING AND PROCEEDED THAT IT WAS OKAY JUST BECAUSE THEY CLAIMED THAT THEY HAVE INSTALLED UNDERLAY BEFORE INSTALLING HARDWOOD FLOOR. THEY JUST LIKE TO TAKE SIDE OF UPSTAIRS OWNER BECAUSE THEY DID NOT CONDUCT ANY TEST AND CONCLUED THAT IT WAS NOT A VIOLATION. AND AS WE SPEAK I HAVE FILED COMPLANITS TO LOCAL BUILDING DEPARTMENTS AND CALIFORNIA HCD. In summary of the situation along with the NOT corrective actions taken to resolve anything: HOA or clock work property management did not have the knowledge of California Code of Regulations Title 25 and proceeded that it was okay for them to disregard my complaints and as a result I will have to take further action with local building department and California HCD because HOA or clockwork management have no clue what they are doing.

We just moved into the new place for few days. Josh provided great customer service before and…read moreafter, and always have prompt response even on small things. He made the lease processing smooth and did some favor on my prior moved in request which I'm appreciated. The landlord is very nice. Glad to choose this place.

My wife and kids live for 3 years in one of the properties that they managed. Wonderful landlord,…read morevery nice and kindness people, they're very helpful and understanding if you are in the same label of respect and trust. My family and I are recommending very highly advantage Properties. Many thanks for helping us when we needed. Many blessings Orlando V and Family

Ana Morales, is the best property administrator. She is always professional, kind, and very…read moreattentive to the needs of the residents. She responds quickly, solves problems efficiently, and makes sure everything runs smoothly. I truly appreciate all the hard work she does. Thank you Marilena Diaz Apt M203

I have lived here almost 4 years and have been pleased with the service here. Ana Morales is an…read moreawesome property administrator. She left us for awhile and went to another one of Monaco's Apartments Complex, but so glad she is back with us! She always has a warm friendly greeting smile to welcome you! Larez Hoesley has recently joined the Monaco's team and she is a very welcoming, full of energy, smile bigger than the sun. She is always complementary on how I look (even on my worse looking days). Maintenance is awesome. Always quick to respond and very knowledgeable in what they are doing. Special shout out to Armando!! I see there are negative comments, especially regarding the cars being towed. As long as the person residing here follows the rules there is no issues with them being towed. As long as the person residing here informs their visitors regarding the parking rules there is no problem. I don't know anything about the tow service coming at 10 mins before 11pm. That needs to be addressed with management. We do pay monthly for our assigned parking spaces. So, yes, if I come home and someone is in my parking space I will call the tow service. Thankfully I haven't had to do that. The comment on Aug 31, 2024 regarding the "office lady was vulgar when the Amazon driver asked for access to the customer door" there has been a change in management in the past. We have been through 3 managers in the past year. It was sad when we lost Nancy as our manager, but so glad for her that she was able to retire. The new management team goes above and beyond to make this "home" for the residents here. They are offering more activities for the tenants. We have potlucks, dance classes, and there is a community room with TV and plenty of books for reading. The only reason I gave a score of 4 is because the hallways carpets are nasty and filthy looking, despite Elkie's best attempt to keep them clean. Elkie is the only housekeeper they have for both Monaco apartments Villa Serena Apartments. Plus she also goes to their other local apartment complex. She is the BEST!! Superior to none!! Shout out to Elkie! I have been told that they are replacing the carpet with tile sometime this year.