We hired this company just for tenant placement for our house in La Habra and continued to…read moreself-manage afterward. The leasing process was straightforward- they handled marketing, showings, and screening, and were clear about pricing and expectations from the start. The tenant they placed has been extremely easy to work with so far, which has made a big difference for us as owners. Communication during the process was solid, and there wasn't a lot of unnecessary back-and-forth. Overall, the service did exactly what we needed it to do, and we'd use them again for leasing if the need comes up.

We have been looking for a place to rent and found one of their properties on Zillow. we made an…read moreappointment and when we arrived, nobody was there nor did anyone show. We sent messages on Zillow but everything is automated. I called their number but that's automated too, and I wasn't able to get through. Waste of a drive through rush hour traffic. If you value communication, you won't get it here.

Really great experience working with this property management company. They helped get my property…read moreready for rent and were super helpful throughout the process. They coordinated with vendors, organized the work, and even got great value on the price paid for the services. Made everything much smoother. Highly recommend.

I would NEVER use this company to manage my properties based on their treatment and lack of…read morecustomer service etiquette! The individual I dealt with was someone named Steve! Hanging up the phone whilst in the middle of conversation was most rude! My time is just as important if not more than yours! You need to get it together! Most unfortunate and rude management company!

Worked with Leonard and Up Property Management for 2.5 years. I lived several states away from the…read moreproperty and required someone that would take care of it as if it was their own. Leonard and his team achieved just that. There were a few times that extensive repairs were required on the property and every step of the way I felt that things were being taken care of swiftly and thoroughly. When it came time to sell and the property was handed back over, it was left in pristine condition. This speaks volumes on Leonard's positive relationship with the tenants and his care for the property. I wholeheartedly recommend Leonard and Up Property Management to handle your property.

One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

We had a great experience working with Luisa at HCM Property Management. Throughout our lease…read morerenewal process, she was always responsive, professional, and patient with all of our questions. Our situation changed a few times, and instead of giving us a generic answer, Luisa took the time to communicate with the property owners, kept us updated, and ultimately helped us secure a one-month lease extension while we continued our home search. We really appreciated her willingness to help and how smoothly she handled everything. Thank you, Luisa, for making what could have been a stressful process much easier. We truly appreciate all of your help!

we've been a tenet in a property managed by HCM, here in Irvine…read more HCM is always responsive to our needs and addresses our concerns promptly In a professional manner. Recently we had a leaky faucet in one of our bathtub. Ericka dispatched a plumber and the issue was resolved quickly and professionally. Thank you.

I just want to take a moment to sincerely thank Elizabeth and her amazing team at Beachwood Homes…read more From the start, they have been warm, professional, and truly dedicated to making this a safe and comfortable place to live. Elizabeth goes above and beyond to make sure everything is well-maintained and that residents feel heard and supported. Any time an issue comes up--whether it's a maintenance request or just a question--they respond quickly and take care of it with care and respect. It's clear they genuinely care about the people who live here. The property is always clean, updated, and beautifully kept. I've noticed the effort that goes into not just maintaining the homes, but also creating a community where people feel welcome and safe. It's rare to find a property management team this responsive and kind.

AMC took over my apartment a few months ago. My experience with them was really bad…read more When water started leaking from my ceiling on Saturday, I called the emergency maintenance number multiple times and couldn't reach anyone. I was left waiting until Monday for repairs. This number (949) 997-1426 is used across all the AMC communities and it's not working. The onsite front desk team did their best to help, but even they were unable to get in touch with emergency maintenance. The fact that building staff couldn't reach the emergency team during an actual emergency is incredibly ironic. What's the point of an emergency line if nobody answers when residents need help? Marketing slogans mean nothing when residents can't get assistance during an actual emergency. Very disappointing experience.

I would like to share that I have had the best experience with this company. From the beginning…read moremark has been very available all the time to answer your questions very quickly, Very communicative and very patient. I will definitely keep working with them especially if Marc is my contact. She has been very professional, And a pleasure to work with

Landlords Stay away! They dropped the ball and didn't want to manage the property. Didn't let me…read moreknow tenants aren't paying rent and served an improper 3 day notice. I got stock with an eviction on my own now

I would definitely recommend this company. I spoke with Sloan and she was very helpful and…read moreprofessional.

I had a great experience with Sloan Smith that works for Utopia. She was very helpful and made the…read moreprocess easy.

working with Connie Kozlowski has been great, very responsive and helpful! In trying to resolve a…read morelandscape issue on our property.

Lisa Champman - Escrow Lead is amazing! This is 2nd time she has helped me resolve issues for condo…read moreitems. Really appreciate the help!

PureCJ Property Management has been managing my property for almost a year now. Most recently I had…read moremy first vacancy and the owner (Charles) was very efficient in showing the unit and getting it rented for the market rate. Quick to get back to me with any questions and responsive to my needs as a property owner that wants to maintain a quality property. They also keep up-to-date on the latest legislation which is very important.

It was a big decision leaving SoCal and going back to Arizona and making sure I found the right…read moremanager to take care of my home. I've heard horror stories in the past about passive managers or difficult residents. Thankfully, Charles and the team have done everything since day one to prove the exact opposite experience. Purecj property management has worked around the clock to help me manage my house in Irvine and I feel that I'm always in the loop, even all the way from Arizona.

True Res are professionals but more than anything an honest team who understand the challenges a…read moreCalifornia landlord has to comply with and with that in mind, they put tenants safety/comfort first. The team pays attention to details when a work order has been needed and I find them a trustworthy company. 5/5

Gary is the best property manager I could ask for. Me and my tenants have all really enjoyed…read moreworking with him. He is knowledgeable, professional, personable, and if things don't go according to plan (and we know in property management something at some point will happen), he is there with a solution that works for everyone. I highly recommend working with Gary and Pear Inc! I've been surprised at how easy Gary has made the experience!