We hired this company just for tenant placement for our house in La Habra and continued to…read moreself-manage afterward. The leasing process was straightforward- they handled marketing, showings, and screening, and were clear about pricing and expectations from the start. The tenant they placed has been extremely easy to work with so far, which has made a big difference for us as owners. Communication during the process was solid, and there wasn't a lot of unnecessary back-and-forth. Overall, the service did exactly what we needed it to do, and we'd use them again for leasing if the need comes up.

We have been looking for a place to rent and found one of their properties on Zillow. we made an…read moreappointment and when we arrived, nobody was there nor did anyone show. We sent messages on Zillow but everything is automated. I called their number but that's automated too, and I wasn't able to get through. Waste of a drive through rush hour traffic. If you value communication, you won't get it here.

I have been working with Legacy Property Management for about 1 year now as they have been helping…read moreto manage my condo rental. Overall, I have been extremely happy with the service they have provided. Truthfully, I had never rented my home before and was unsure what would be required or involved. Luckily, Legacy Property Management came thru in every way and has made the entire process seamless for me. My initial contact with Legacy Property Management started with Steve coming out to my property to personally discuss my needs regarding my home that I wanted to rent out. He was super helpful and answered all my questions as well as walked me thru the entire rental process. LPM was the only management company that offered to meet in person as the rest that I had called wanted to give me "estimates" over the phone without having ever seen my home. Steve was very personable and was someone I felt comfortable chatting with. Afterward, I've been very fortunate to work directly with Wayne who has been fantastic. He is a professional and very knowledgeable and you can tell he has many years experience in this industry. He promptly answers my email concerns / questions. He has been on top of my tenants requests and reaches out to me when only absolutely necessary. Otherwise the entire process has been hands off which is exactly what I wanted. Now that the 1st year is almost done, he's been proactive on the renewal process and provided his professional recommendation on next steps. Also I have to add that Wayne made the tax season easy for me and provided all the necessary documents promptly. I highly recommend Legacy Property Management to manage your home rental. I definitely stand by my 5 star rating.

Really great experience working with this property management company. They helped get my property…read moreready for rent and were super helpful throughout the process. They coordinated with vendors, organized the work, and even got great value on the price paid for the services. Made everything much smoother. Highly recommend.

One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

Our paid application was submitted at $4,000, not $3,800. The $3,800 figure was simply an initial…read moreinquiry after being told there were no offers. What's missing from your response is that confirmation of $4,000, which we have in writing. From the start, our only goal was to see if there was reasonable flexibility. An overall $100-$150 difference on a $4,200 listing is standard and was approached in good faith. We were told pricing would only be considered with a strong application, which is why we applied, paid fees, and submitted full documentation. After doing so, there was no flexibility. Our primary communication was through our agent, and we only saw Christopher associated with the listing, so those were the only contacts we were aware of. My husband had one interaction with David, and Amber had a brief call after coming across the listing online, not realizing it was the same property we had already submitted for. The call was simply to confirm whether pricing was negotiable before moving forward. Once any overlap was realized, our agent was immediately informed. There was no attempt to bypass anyone. This review reflects our experience. It is meant for others to understand what we encountered, not for ongoing arguments. We do not see any basis for involving attorneys over a simple review based on our experience, especially while being called dishonest and accused of things that are not accurate. This could have been resolved through a direct conversation, which we would have welcomed, and David had previously stated we were free to share our experience. If your attorneys would like to reach out, we are more than willing to answer any questions. We made a reasonable request, followed the process as presented, and did not see the flexibility that was initially suggested. We consider this matter closed

I would highly recommend them to anyone. They respond incredibly quickly and are always efficient…read morewhen addressing any issues that I have as a tenant in the condominium.

Very upset by the way HCM handled an abatement project at my home. Homeowners be ware of using this…read morecompany for management. There were two separate leaks on the main flow that were taken care of a couple years ago but moisture damage was left behind. The team hired to perform abatement left the dryer and washer in the living room. When I asked Gabby Lopez to have them finish the job, I was asked to pay $160 to have them moved 10ft back in to the closet and hooked up. I paid this under protest and told her that the $5K HCM quoted my to replace a sheet of drywall was way too much and I'd do the work myself. When I showed up a couple weeks later after traveling hundreds of miles to manage a property that was supposed to be managed by HCM, what do I find? My $160 paid to HCM to finish their vendor's job looks like the pics below. Machines slid back but not hooked up and they left plastic and duct tape for my renter to deal with for a month. THEN Gabby Lopez has the nerve to ask me to credit my renter for the period HCM left her without laundry. AND she then blamed her mismanagement on me, the person cleaning up her mess. All I ever did was look out for my renter by spending thousands of dollars to make the unit like brand new again after HCM messed it all up.

I just want to take a moment to sincerely thank Elizabeth and her amazing team at Beachwood Homes…read more From the start, they have been warm, professional, and truly dedicated to making this a safe and comfortable place to live. Elizabeth goes above and beyond to make sure everything is well-maintained and that residents feel heard and supported. Any time an issue comes up--whether it's a maintenance request or just a question--they respond quickly and take care of it with care and respect. It's clear they genuinely care about the people who live here. The property is always clean, updated, and beautifully kept. I've noticed the effort that goes into not just maintaining the homes, but also creating a community where people feel welcome and safe. It's rare to find a property management team this responsive and kind.

AMC took over my apartment a few months ago. My experience with them was really bad…read more When water started leaking from my ceiling on Saturday, I called the emergency maintenance number multiple times and couldn't reach anyone. I was left waiting until Monday for repairs. This number (949) 997-1426 is used across all the AMC communities and it's not working. The onsite front desk team did their best to help, but even they were unable to get in touch with emergency maintenance. The fact that building staff couldn't reach the emergency team during an actual emergency is incredibly ironic. What's the point of an emergency line if nobody answers when residents need help? Marketing slogans mean nothing when residents can't get assistance during an actual emergency. Very disappointing experience.

i'm disappointed that there seems to be no follow up! I understand the holiday season , however,…read moreare you working my property or not? Sandi

I would like to share that I have had the best experience with this company. From the beginning…read moremark has been very available all the time to answer your questions very quickly, Very communicative and very patient. I will definitely keep working with them especially if Marc is my contact. She has been very professional, And a pleasure to work with

I would definitely recommend this company. I spoke with Sloan and she was very helpful and…read moreprofessional.

Utopia Property has been excellent with all my needs because of Kaylie! If it wasn't for her my…read moremove out would have been hectic. She answered all my questions with patience and grace. Always been there to take my call. Kaylie is very professional.

Powerstone property management has changed for sure. I understand some of the reviews from the…read morepast. However, I needed brush cleared from the slope beyond my yard as it was beginning to obstruct views. I sent an email to April, our designated property manager and made a request. I didn't expect much because our old managers reduced our expectation. She replied within a couple of days and within 2 weeks our brush was cleared. Now the second part is that the crew that cleared the brush did so very quickly but more importantly very thoroughly. I am pleased with Powerstone and they have restored my hope in great service. Much thanks to the Powerstone team!

Powerstone does an excellent job managing our Tiburon community in Aliso Viejo. From coordinating…read morewith landscape vendors like Villa Park to scheduling essential street maintenance, they ensure our neighborhood remains safe and well-maintained. The administrative side is seamless; their online portal and ACH options make paying monthly dues to both AVCA and Tiburon incredibly easy. Our property manager, Kylie Decker, is exceptional. She is highly responsive and provides the best communication we've experienced in our fourteen years here. She keeps us well-informed on all community updates and truly cares about the residents. Thank you, Powerstone and Kylie, for your outstanding service!

PureCJ Property Management has been managing my property for almost a year now. Most recently I had…read moremy first vacancy and the owner (Charles) was very efficient in showing the unit and getting it rented for the market rate. Quick to get back to me with any questions and responsive to my needs as a property owner that wants to maintain a quality property. They also keep up-to-date on the latest legislation which is very important.

It was a big decision leaving SoCal and going back to Arizona and making sure I found the right…read moremanager to take care of my home. I've heard horror stories in the past about passive managers or difficult residents. Thankfully, Charles and the team have done everything since day one to prove the exact opposite experience. Purecj property management has worked around the clock to help me manage my house in Irvine and I feel that I'm always in the loop, even all the way from Arizona.

True Res are professionals but more than anything an honest team who understand the challenges a…read moreCalifornia landlord has to comply with and with that in mind, they put tenants safety/comfort first. The team pays attention to details when a work order has been needed and I find them a trustworthy company. 5/5

Gary and his team are professionals but more than anything an honest team who understand the…read morechallenges a California landlord has to comply with and they certainly know how to ensure that all prospective tenants are treated fairly and selected with both interests in mind. I've been with Gary and his team for three years now and hope to be with them for many years to come.