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True Property Management

4.9 (8 reviews)
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Services - True Property Management

Home inspection

Property management

Listing agent

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Rental agent

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Recommended Reviews - True Property Management

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7 months ago

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Kurt G.

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2 days ago

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11 months ago

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11 months ago

We are very happy working with True Property Management. They have been responsive and helpful each time we reach out.

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11 months ago

Very professional property management team. They've been very prompt in resolving any property issues that have come up.

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1 year ago

Very responsive and easy to communicate with! I recently had maintenance work done and they were very timely with the fixes. Thanks again

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1 year ago

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Ask the Community - True Property Management

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AllView Real Estate - Newport Coast Property Management

AllView Real Estate

(220 reviews)

I've been a tenant in one of AllView's properties for around three years, and the property managers…read moreand landlords, Mark & Andy, and Michelle & Marshall, have been wonderful. Their response times to maintenance requests and overall customer service have always been excellent. After several stable years, we recently experienced a number of condo issues following the rainy season. Every issue was handled compassionately and as promptly as possible. After submitting multiple maintenance requests (right before the end of business hours), we were contacted the same day and again the following day to schedule repairs. Since then, they've arranged for construction workers to repair a leak in the staircase ceiling, ant control services, a termite inspection for worn wood in our garage, and are currently scheduling the replacement of an outdated dishwasher with a brand-new one. Not only that, but every contractor they've sent for repairs in our condo have been very considerate and professional. When working on our roof, the crew explained the whole process beforehand, sealed off our entire staircase, and answered questions even on their breaks (not to mention they were understanding and warm towards my very confused ESA dog). The ant/pest control worker shared he's personally sprayed the landlord's home in the past, which gave me great peace of mind knowing that AllView only hires people they trust to work on the properties they themselves habituate. The termite inspection was quick and efficient. I appreciated the worker's professionalism as I noticed he immediately covered his shoes with plastic before entering to avoid tracking in mud or chemicals, which was thorough and kind of him. The two property managers who have stood out most during my time here, Andy and Mark, have always maintained clear and consistent communication regarding concerns, scheduling, and next steps, especially now as we move forward with termite treatment in the garage and the dishwasher replacement. I'd also like to add for any prospective renters: although our unit is under rent control, the landlords have always chosen minimal increases rather than the maximum allowed at lease renewal. In other words, these are genuinely good people. If you respect and take care of their property, they will absolutely take care of you.

This is not for WORKING PROFESSIONALS!! You will be…read moremiserable in their properties. NOT SAFE, NOT PROFESSIONAL, AND NOT WORTH THE RISK I truly tried everything to resolve the issues I experienced with this property, but the management company refused to take responsibility for extremely serious safety problems. From the first day, my apartment had plumbing issues and a strong odor. I emailed repeatedly, but no one ever came to inspect. eventually contacted the gas company, and they found an active gas leak coming from the stove--a stove owned and maintained by the complex. I had been unknowingly exposed for weeks. The storage area directly beneath my anartmant apartment was packed floor-to-ceiling with hazardous chemicals, paint buckets, clutter, and materials, which only worsened the smell. Even with photos and written complaints, management did nothing. (Attached pictures) Despite the uninhabitable conditions and their negligence, they kept my deposit and even sent me to collections. I filed a BBB complaint and attempted to work out a solution multiple times, but they refused to act responsibly. I'm now considering small claims court for personal injury related to the prolonged gas exposure. I also want the property owners, Linda and James Reitch, to know how poorly their management company is representing and maintaining their property. I will be forwarding all documentation to their Trustee through proper channels. To make matters worse, the application process was extremely intrusive. I have a high credit score and a stable job, yet they demanded a very high deposit AND required third-party access to my bank account. With such strict requirements before move-in, l expected much better safety, maintenance, and professionalism afterward. Based on my experience, I cannot recommend living in any property managed by this company" Daniel, I am responding with documented facts and dates. I moved in the first week of August. From the start, the bathtub had issues that worsened quickly and became unusable. I submitted a formal work order on August 30, only weeks after moving in. On September 13, I emailed and submitted a work order reporting persistent fumes/odors in the unit. No one was sent to inspect. After continued inaction, I contacted SoCalGas myself on September 25 because the odor persisted. They confirmed and repaired an active gas leak from the stove, which is owned and maintained by the property. While it was fixed the same day once SoCalGas was involved, this occurred only because I escalated it after management failed to respond. Had I not done so, I would have continued to be exposed. I was also charged for a bathroom screen that was missing at move-in. I have the original email and ticket number requesting installation. The ticket was closed without the screen ever being installed, yet your BBB response incorrectly states I owed for it. I raised safety concerns about the garage beneath my unit being used for non-residential purposes. After reporting this, tenants were informed of my complaint, which led to hostility and caused me to feel unsafe. I did not leave "simply to break a lease." I vacated due to unresolved habitability and safety issues after repeated attempts to resolve them in good faith. All of this is documented through emails, work orders, third-party findings, and video evidence. I stand by my review.

Marshall Reddick Real Estate

Marshall Reddick Real Estate

(198 reviews)

Having been a landlord for almost a decade, managed our property ourselves, and used another…read moreproperty management company, I would say this is not our first rodeo. We had to amicably part ways with our prior property manager after our unit was vacant for 4 months and we were so glad to come upon Marshall Reddick. I'll cut to the chase - they rented out our property in 6 days at a standard market rate with a dream tenant. If you want to learn some more details that may be helpful to you... We had an intake interview with Chris Carlson who answered all of our questions accurately and honestly. Everything that he shared with us about their management style, good and different, was accurate. Our property manager is Oscar Muratalla and he is wonderful and a trustworthy communicator. Their work is great. Their onboarding process is standardized and thorough. It seems from my end that they respond to tenant requests promptly. Their vendors are industry standard and reasonably priced. I would recommend MR to any landlord who is looking for a straightforward and practical property management group to work with.

Unfortunately, my experience with Cameron Carlson was great until it wasn't. I wouldn't be able to…read morerecommend this real estate agency.. My experience with Cameron was great until it wasn't. He went completely ghost and did not put in the contract with the sellers that they could take the pots in my front porch. They were there the day before for the walk-through. Cameron mentioned the sellers would be taking some plants,(he should have put that in the contract if the sellers wanted to keep) come to my surprise the day I get the keys. The two front plants are completely gone! Completely unacceptable also during the inspection as well many things were missed, and Cameron and his team recommended this person.. This is from my personal experience

Newport Beach Vacation Properties - 2700 Ocean Blvd. - A vacationer's dream house with ocean views

Newport Beach Vacation Properties

(131 reviews)

If you're looking for the perfect beachfront stay, this is it. The location is absolutely…read moreincredible--truly right on the beach with nothing separating you from the sand and ocean. You can walk straight out and be on the beach in seconds, which made the entire experience feel relaxing and effortless. The house itself was just as impressive. Having three garage parking spots was a huge bonus, especially for traveling and storing bikes. It made everything so convenient and stress-free. The location couldn't have been better--just far enough from the main pier to enjoy quieter, less crowded beaches, but still close enough to easily bike or walk over when you want to be in the middle of everything. There's even a volleyball net right outside the house, which was such a fun added touch. Overall, this place checked every box for us. Peaceful, perfectly located, and incredibly convenient. We will definitely be returning!

This was our first time ever renting a beach house. The kids were on spring break and wanted to…read morespend it at the beach. We stayed at 3112 W oceanfront dr in Newport Beach. Amazing, BEACH FRONT location. Close to all the shops, food and pier. Literally could walk or ride bike in minutes. We rented unit B which is lower unit. House had 3 bedrooms and accommodated 6 comfortably. House was fully stocked. Beds were super comfy. BBQ had plenty of propane, the washer and dryer were an added touch could easily fit 2 cars in garage. Check in and check out instructions were super easy. Any questions, I could text management 24/7 and would get a response asap! highly recommend this rental and look forward to renting with them again. Thank you The Leon Family

Genuine Property Management - Hard to miss us!

Genuine Property Management

(143 reviews)

A car hit our triplex on Saturday night. I talked to Genuine's maintenance manager at 1:30AM on…read moreSunday. Their maintenance manager was at the triplex Sunday morning, evaluated the damage and had a contractor complete temporary repairs to safeguard the property that had been red-tagged. Genuine is representing us with our insurance company, the City and also obtaining GC bids for the repairs. Unbelievable service.

Update to Marcel's response about my review. All readers please see the email chain I posted in the…read morepictures which proves my review about Marcel's company. Oh, thank for finally responding to me, Marcel. Since I was never able to reach you before. This review is for landlords looking for a property management company.Genuine Property Management failed me in many ways. 1. None of the departments informed the tenants to transfer the water bill into their own name, resulting in me having to cover the bill for several months. 2. The maintenance department was ineffective. They repeatedly claimed that one of my properties was not rentable. They hired a company to inspect the house and provided me with a repair list, which I completed. Then, they hired the same company to re-inspect the house with a new list of repairs. There was no accountability. Marcel Ford initially showed up, spoke highly of the company, and then disappeared when issues arose. The maintenance manager, Javier, asked Hendy Kusumadilaga to approach me about renting the house to him at a discounted rate. I declined and reminded him of their own policy prohibiting renting to friends or family. In apparent retaliation, Javier consistently outsourced inspections--part of the property management company's responsibilities--to a company likely connected to him. I tried explaining my situation to Marcel, but I was ignored. I ultimately terminated my contract with this company due to a complete lack of professionalism, integrity, fairness, and the clear presence of nepotism.

True Property Management - propertymgmt - Updated May 2026

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