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Newport Beach, CA

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True Property Management

4.9 (9 reviews)
Open • 9:00 am - 5:00 pm

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Recommended Reviews - True Property Management

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5 months ago

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1 year ago

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Kurt G.

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1 year ago

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1 year ago

We are very happy working with True Property Management. They have been responsive and helpful each time we reach out.

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1 year ago

Very professional property management team. They've been very prompt in resolving any property issues that have come up.

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1 year ago

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Kurt G.

Thank you, Sean!

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4

2 years ago

Very responsive and easy to communicate with! I recently had maintenance work done and they were very timely with the fixes. Thanks again

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2 years ago

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Marshall Reddick Real Estate

Marshall Reddick Real Estate

(200 reviews)

Marshall Reddick team rocks from the get go . As soon as I posted an inquiry for Prop Mgt Service,…read morefirst was Tyler who reached out to me right away, not only Tyler prep well all data to support his talking point, the presentation was professionally organized and prep. Tyler was attentive. The first walked for unit assessment went great as planned and Tyler would give me an overall assessment. Next step was Richard (head of maintenance team) who made another visit for details assessment and proceed with recommended things to do for the unit prior to marketing it. Richard also kept me in the loop as how the process went. The whole team from Tyler, to Richard, to Allison work hand in hand that made me feel I have been in good hands all along . Even before the unit is ready to hit the market, Tyler once again reached out to me for any final last thought before he made it public. I am really impressive with this team. Not only each individual who shows the professional courtesy and the urgency of the matter but also the whole team as it works hand in hand between one person (Tyler) to the next (Richard) and then back to Tyler (Marketing) etc. I highly recommended this team

Had MRRE for a year. They tried to underprice my LA rental property and fought me when I insisted…read moreon higher, which we ended up getting. This despite their leasing agent being high when I dropped by the property's open house once. Tenants hated dealing with MRRE. And despite paying them a (mandatory) project management fee for a roof replacement, they didn't keep tabs on the work. I kept sending them photos contradicting their contractors and warning them the work would not be completed before the new tenant's move-in, which they had promised and which the contractor they found had promised. Then when the work wasn't completed on time and the tenant requested compensation, mrre refused to compensate them and expected me to cover their mistake (though of course they didn't reduce their own management fee for the project they'd mismanaged). They also overcharged me for utilities for which my tenant was responsible. They had improperly deducted it out of the rent owed to me,and refused to correct the error since I'd fired them by the time I caught the error myself, despite it being a clear violation of the management agreement they'd signed with me. Terrible company for owners, terrible to renters. I'd give them one star, but the house is still standing.

Newport Beach Vacation Properties - 2700 Ocean Blvd. - A vacationer's dream house with ocean views

Newport Beach Vacation Properties

(146 reviews)

Review - 120 31st Street…read more ONCE IN A LIFETIME- Absolutely perfect beach getaway! We had an incredible stay at this beautiful beach house! Here's how I can break it down: LOCATION: 10/10 The location was absolutely perfect--just steps from the beach(halfway between tacos & sand... ) **Literally ran in foot to Pavilions & back in 8 minutes flat round trip** CLEANLINESS: 10/10 Spotless, immaculate, towels were perfection, tidy (not cluttered!) COMFORT: Bedrooms & beds were cozy, comfy & CLIMATE controlled(A/C!) PRO Insider tips: * Don't stand too still in the shower, you'll end up wet in the dark, like I did with the Motion sensor automatic lights... * Brought beach towels for everyone; bring twice as many as you think you'll need. The entire experience exceeded our expectations, from the gorgeous location to the wonderful accommodations and excellent communication. I don't ever want to leave! We would absolutely stay here again and highly recommend this beach house to anyone looking for the perfect coastal vacation. Ten/10 stars all around!

Never again! The place.we are staying has no ocean view anymore and when I called the property to…read morecancel withing 24hr of booking I was assured the property was not impacted by the flooding but they never said the great wall blocking the oceanfront view we booked. The property needs love and maintenance, 2 broken windows broken blinds,, paint chipping, rusted refrigerator, crickets running around the house, no extra towels or extra anything you would typically see in airbnb. Absolutely lied about the construction going on nextdoor. stated they were down to "hammer and nails construction" and they don't even have a foundation AND 8-5 was the construction restriction in NB, but their crews started at 7am right nextdoor ALL DAY everyday. . Uncomfortable beds and couch that has been here decades.Definitely not a value for the price.

Marterra Properties - Costa Mesa - Property Management Services

Marterra Properties

(34 reviews)

Working with the team was great. They were able to find tenants in a difficult market and handled…read moreeverything. Communication has been great and I have basically been hands off. Great management company.

Disappointing experience due to a lack of professionalism, communication, and transparency…read more Our primary contacts throughout the leasing process were Daniel Morgan and Raquel. After we initially declined the lease because the rent was outside our budget, the homeowner personally reached out and invited me back to the property to meet his family and neighbors, answer questions about the home and neighborhood, and discuss the rental terms. Following that meeting, we reached an agreement on a revised rental price, and Daniel and Raquel sent us an updated lease reflecting those terms. We took the time to carefully review the lease and ask questions before signing, as anyone should when entering into a legal agreement. During that process, we felt pressured to sign the lease quickly, despite simply trying to understand the terms of the agreement. We ultimately signed the updated lease and promptly submitted the requested security deposit in good faith. Based on our understanding that we were moving forward with this property, we declined other rental opportunities, which were no longer available when we unexpectedly had to resume our search. What followed was, in our view, the most concerning part of the entire experience. After signing the lease and submitting our security deposit, we received no communication whatsoever from the leasing company regarding next steps, confirmation that our documents had been received, or when we could expect a countersigned lease. We found this unusual and reached out ourselves the following day. Only because we initiated that conversation were we informed that the property had continued to be shown after we had already signed the lease and submitted our deposit. During that conversation, we were told that another applicant had offered the original asking rent and that the owner had decided to move forward with that applicant instead--just 10 days before our scheduled move-in date. While our security deposit was ultimately returned, the handling of this transaction fell well below the level of professionalism, communication, and transparency we expected. We invested significant time and effort into this process, including meeting with the homeowner and his family, negotiating revised lease terms, carefully reviewing the lease, signing the agreement, submitting a substantial security deposit, and making housing decisions in reliance on the understanding that we were moving forward. Our real estate agent, who has more than 20 years of industry experience, told us she had never encountered a situation like this. Regardless of the legal status of the lease before it was fully executed, prospective tenants deserve timely, transparent communication--especially after signing a lease and submitting a security deposit. In our case, we received no proactive communication and only learned that the property was no longer available because we contacted the leasing company ourselves. Based on our experience, we cannot recommend this company. We encourage prospective tenants to obtain written confirmation regarding when a property will be removed from the market and when their tenancy is considered secure before signing documents, submitting funds, or declining other housing opportunities.

Beachview Rentals - 1416 West Oceanfront, Newport Beach

Beachview Rentals

(200 reviews)

This place was perfect and largely responsible for the wonderful time we had. Our family of 7,…read morewhich included our adult children and their partners was so comfortable here! I don't think I could come up with something negative if you held a gun to my head! The roof deck was the crown jewel, but there were 3 different outdoor areas to relax, lounge, etc each with a view, or privacy, and in some cases both. The inside was exactly as pictured and described. Spacious, well-appointed, and complete. Bathrooms, bedrooms, and kitchen were all spotlessly clean and free of sand--which is saying something because we were 1 block from the beach! The view, the proximity to the beach, the walkability to restaurants and shops, I can't imagine ever even looking for something better! We were able to accommodate 3 1/2 couples! Finally, the host was on call and responded immediately on even the most minor of questions. Plus, they proactively reached out a couple times to make sure all was well!

Unfortunately, our experience with Beachview Rentals was extremely disappointing. We booked this…read morehome expecting a relaxing vacation, but instead dealt with multiple issues that significantly affected our stay. The biggest issue was the construction happening directly next to the property. We were woken up at approximately 7:00 a.m. every day by loud construction, including jackhammers and large equipment. This was incredibly disruptive and absolutely should have been disclosed before our stay. Had we known the extent of the construction, we would not have chosen this property. The house was also extremely hot with poor ventilation and inadequate A/C. The bedroom windows did not have appropriate coverings that allowed us to comfortably leave them open, and there were no additional fans available in the house. The property was also poorly stocked for a reservation of eight people. We arrived to find only three rolls of toilet paper and two laundry pods for eight guests. The kitchen was minimally stocked as well. Even something as basic as pepper was missing, requiring us to leave in the middle of preparing dinner to purchase basic supplies. The outdoor grill was dirty and several of the burners/flames did not ignite properly. It clearly needed cleaning and maintenance. The port where the barbecue was was swarming with flies. This also could've been caused by the big dumpster around the corner from us due to the construction. The linens and towels were also very cheap and uncomfortable, which was disappointing considering the cost of the rental. What makes this experience even more frustrating is that I had previously contacted the company about rescheduling our stay. Had the construction situation been disclosed at that time, much of this could have been avoided. Vacations are expensive, and guests deserve to know about significant construction and other conditions that may affect their stay before they arrive. We came here specifically to relax and instead were woken up every morning and spent the week dealing with issues that should not occur at a professionally managed vacation rental. Given the circumstances, I believe a partial refund would be appropriate and was denied. I would strongly encourage anyone considering a Beachview Rentals property to ask specifically about nearby construction, A/C and ventilation, and what supplies are actually provided before booking.

Beach Cities Management

Beach Cities Management

(406 reviews)

Excellent Property Management and Outstanding Service!…read more I have had a wonderful experience with this property management company and would highly recommend them to anyone looking for a well-managed property and a team that genuinely cares about its residents. From the office staff to the maintenance team, everyone has been professional, helpful, respectful, and easy to work with. One of the things I appreciate most is how responsive and organized the staff is whenever questions, concerns, or maintenance requests come up. It makes a big difference knowing that you can reach out to the management team and feel that your concerns are being heard and addressed. The entire team does a great job of communicating with residents, handling requests, and making the overall rental experience as smooth and stress-free as possible. The maintenance team deserves special recognition as well. They consistently do a great job responding to maintenance issues, completing repairs, and helping keep the property in good condition. Having a reliable maintenance team that takes care of things in a timely and professional manner provides peace of mind and makes living here a much better experience. Their hard work and dedication truly do not go unnoticed. I would also like to give special recognition to Solumae, who has always been professional, courteous, and incredibly easy to deal with. Whenever I have needed assistance, Solumae has been approachable, helpful, and pleasant to communicate with. It is refreshing to work with someone who treats residents with respect, communicates professionally, and makes you feel comfortable reaching out when you need help. Her positive attitude and willingness to assist really stand out and reflect well on the entire management company. Finding a property management company with a team that is professional, responsive, respectful, and dependable makes all the difference. I truly appreciate the work they do and the way they treat their residents. Thank you to the entire team, especially Solumae and the maintenance staff, for providing such great service. Keep up the excellent work! I would absolutely recommend this property management company to others.

Got everything ready, signed contract with them, then the nightmare starts. I have only two units…read morefor them to manage, maybe this is why I'm treated like a second class citizen. Got my required 1m liability insurance for them, then got told I need supplemental insurance....asked why then they realized they were wrong. No biggie. Made an appointment with them to deliver my signed contracts and all the keys I prepared for them, then got stood up....waited 30min outside then finally had to guess their lockbox code and just leave my keys and contracts (with my SSN on them) in their office. Really? They did rent ready estimates for both my properties, told me to pay a total of around 5500 dollars for replacing all door locks, all mailbox locks, paint all cabinets inside, paint doors, frames, walls, even paint the front door which is managed by the HOA and HOA literally just painted all community doors like half a year ago....told them no, then got told they can't manage my units.....ok let's end this before I waste more of my time. This was on 10/13. Now on 10/22 I still don't have my keys back. I just got told the person who's supposed to meet me today can't make it so they want to reschedule to tomorrow. Our meeting was set at 3 and they call me at 1:50...I have to drive an hour on the freeway to their office and arranged other things to do because I have to drive there anyway. So now they continue to waste my time...I guess I should be thankful they didn't simply just stand me up.

Genuine Property Management - Hard to miss us!

Genuine Property Management

(154 reviews)

We've been renting through Genuine PM for over a year now…read more They've been very helpful, most especially, Joey in the maintenance team. He's been super responsive and making sure that all our requests are taken care of. He also answers our questions the best that he can though not related to maintenance. Such a cool guy!

Updating my review to after my move-out process has been completed. DO NOT RENT FROM THIS MGMT…read moreCOMPANY!!!!!! They provide extremely poor service towards the end of my lease and during/after the move-out process. Towards the end of my lease, they did not complete several repairs. I ended up having to leave multiple broken items in the unit, even though I submitted repair requests MONTHS before my move-out date. They mishandled my security deposit refund and kept OVER $2,000!!!! I emailed for months after moving out to dispute the refund amount and they kept pushing me off. They continued to say they would follow-up with me shortly. However, I ended up sending about 5-10 email follow ups only to keep hearing that they would 'handle it shortly'. It never got resolved which shows how full of sh** they are, how they provide empty promises and how little they care about people after they are no longer benefitting from them. G.P.M. and the unit owner wrongfully charged me for several repairs without proper back-up documentation. In the middle of my 12 month lease, I submitted all of the proper paperwork to add an assistance animal to my lease. I continued to ask when my lease would be updated to include the animals, they never EVER got around to doing it during the remaining 6 months of my lease. Doing this is a FAILURE to provide reasonable accommodation to people with disabilities under the Federal Fair Housing Act. (I've reported them and an investigation is underway)

True Property Management - propertymgmt - Updated October 2026

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