As a first-time landlord, I was very anxious about renting out my place. I had so many questions and concerns but Lili was AMAZING! Yelp actually came through and these reviews are accurate. She talked with me on the phone to walk through the paperwork and was flexible about the timeline for me to get my property ready for showing. She was kind and understanding. When it was finally ready for viewing, she was able to get tenants in within FOUR days of being posted. I was expecting weeks or even a month but the turn around time here was incredible. Everything is paperless and digital and they even have a portal that is pretty easy to navigate the finances. April was also great with the administrative tasks. I would totally recommend East West Properties and I hope to work with them for a long time. Their pricing is very competitive and more importantly, they do their job well. read more

I was nervous about renting out my property for the first time. I didn't know where to start. Then I found East West Property Management -- and everything changed. They took care of everything from day one. They connected me with a great handyman who got the house in perfect shape, and they recommended an amazing cleaning crew that made the place shine. I didn't have to search, stress, or guess -- they just handled it. Then came the moment that really left me speechless. In less than ONE WEEK, my property was rented out. One week! I honestly couldn't believe it. Their network and marketing are incredible and they know exactly how to find good, qualified tenants fast. What makes East West truly special is that they genuinely care. They keep you in the loop, answer your questions, and treat your property like it matters -- because to them, it does. Owning a rental no longer feels overwhelming. It actually feels exciting. If you have a property and don't know where to start, just call East West Property Management. They will guide you, support you, and get results. I am so glad I trusted them and you will be too. read more

Very responsible and professional management company. Fees are reasonable, communication is smooth, and repairs are handled quickly with reliable and fairly priced handymen. Great experience overall! read more

We are so happy that we got to work with East West Properties, and specifically with our agent Lili! Lili is professional, timely and reliable! We have worked directly with Lili as our agent, who has been extremely patient with us in finding us our dream home. The real estate market is so competitive, so we are grateful to have such an agent who is extremely knowledgeable and understands the market well, especially in the OC and greater LA area. She always provides her honest opinion and is such an extremely hard worker! Lili was always readily available to accommodate our busy schedules to view homes. Furthermore, her attention to detail is impeccable and she can interpret contract languages to make sure that her client is protected when entering escrow or any real estate transactions. This is extremely crucial as there is a lot of involved/complicated language when it comes to any real estate transactions and California Renter-Tenant laws. Not only does Lili have a strong background in the real estate field, but she is also well versed in property management. She's provided us with sound advice on managing properties, and is also very well connected to contacts (plumbing, flooring, handyman, electrician) who can diagnose any necessary home repairs in a timely manner and at a fair price with no upcharge. East West management is upfront about their fees and scope of their services, and will do their due diligence in vetting any potential tenants with thorough background checks, credit score, income verification, and more. With such a large monetary transaction and assets involved, it is so important to work with a company that you trust. We are so lucky to have found a company that we trust, and will continue to work with Lili for our future real estate transactions and management. Whether you are looking to buy/sell your home, or need assistance with renting out your property, look into working with East West properties!! read more

As a first-time landlord, I decided to hire a property management company to help rent out and manage my condo in Irvine. I came across East West Properties through a Google search, and I'm so glad I did. Working with Lili, Kevin, and the entire EWP team was a great experience. They were professional, highly organized, and maintained clear, consistent communication every step of the way. They got my property rental-ready within five days of my move-out and were able to list and secure great tenants in less than a week after listing. I highly recommend East West Properties to anyone looking for a smooth and efficient property management experience. read more

Lili was my realtor when I first purchased my home in March 2023. I didn't know much at the time and she made everything easy to understand. She was very patient with me, we looked at over 30 places over a period of 6 months, and never pushed me to purchase something I wasn't 100% comfortable with or out of my price range. I backed down on one offer after a month of negotiations because "I had a bad feeling" and Lili understood without trying to persuade me to accept it. Eventually we found a place that I loved. Lili is prompt in responding to calls and texts, moves her schedule around to accommodate people despite being inconvenienced, and is overall a very pleasant person. She is very friendly, very professional, and highly competent read more

I met Lili through a friend to help manage a triplex my wife and I own. As a small-time landlord, my wife and I were managing the triplex ourselves but after a few years the monthly maintenance calls were a lot and started to affect our day jobs and home life. We decided to ask Lili to help out managing our properties and it was the best decision we could have made! We're still involved and are in constant communication with Lili but have way less stress. Lili will get multiple quotes for any maintenance request and has already suggested reasonable rent increases if one of our tenant moves out. Lili's English is great and we mostly communicate by text. read more

East West Properties has been managing my property for 4 years now. I am very happy with their service so far and would definitely continue working with them! It's so hard to find a good property management company that you can trust, but I like that they always have my best interests in mind, never overcharge on repairs, and are always on-site to make sure the repairs get done correctly. They also send me pictures or videos of the issues, and I can download the receipts after the work is done, so there are no surprise bills. Very reliable, and I've already recommended them to my neighbors. read more

East West properties are the best property mgmt company i've ever encountered. They are super responsive, and have a great network of clientele. I was able to secure my rental before I close the property, and saved me thousands of dollars of potential vacancy of the property. Their whole team is top notch and very customer oriented. I would give 10 stars if Yelp allows it. read more

Best property management company, my family had to move to Seattle due to work relocation, so our home in Sol Cal needs management. They leased it in a week and find great tenants for us. Kevin helped me mailed my packages delivered to the previous address with no charge. And they are very responsive even to the smallest requests. Highly recommend! read more

Very professional and considerate of our clients. Helped us deal with many small problems.

I highly recommend Lili and Kevin on their professionalism, property management experience, and thoroughness. I recently worked with Lili and Kevin to rent my condo. They were able to locate a tenant in two weeks! East West Properties is quick to respond to maintenance and general requests. I feel a sense of peace that East West Properties is managing my condo with care. read more

If there is a six star rating , I would highly give East West properties a ten star rating! They're doing what they do and know what they're doing for. A very decent, qualified and capable property management group! read more

I was very happy to reach out EWP, all of their employees were very nice and walked us through the process! Excellent customer service!

We used East West property management and were very satisfied, especially with Lili and Kevin. They have always been super responsive and were great about laying out the process when we first signed on. Lili advertised our property widely and was able to find and place reliable tenants for us in less than a month. They are very knowledgeable and detail oriented, also excel in communicating between the owner and tenants. Besides that, they always give me the best quotes in town. I don't know how they did it, but I cannot find a contractor who beat their quotes. All the more reason to go with East West properties. I would definitely refer them to my friends! read more

I have been working with Kevin from East West Properties for over 3 years. They are very efficient and knowledgeable with high attention to details. Communication is always top notch. If there is any requests they send only best professionals to handle, especially appliance repair. Recommending to any real estate investor. read more

Absolutely love the high efficiency! I reached out to Lily for a CMA report and she got back to me without a nanosecond hesitation. Thank you! read more

I'ved worked with Lili and Kevin on renting out my condo and never regret my decision to choose East West. They found a great tenant in less than 3 weeks and handled the maintenance requests very promptly. They think from your best interest and gained my trust. I am very satisfied and highly recommend them to those who are looking for a property management company. read more

They have a very professional property management team. Questions are answered and requests are resolved in a timely manner. The company puts a lot of effort in finding tenants. They used professional photos in property advertisement and did multiple showings during the week to minimize vacancy gap. They are definitely a good partner to work with and manage properties! read more

When I talked with Lili and Kevin, they are so professional, and they are so helpful and reliable when I work with them as a property owner. They help me got a great tenant, and manage my property responsibly. read more

Great service, very professional team and always customer first. Love to use them without hesitation in the future!

Lili and Kevin are super responsive and professional. They helped me find reliable tenants within 1week of listing, and did all the repairs at reasonable price. Their online portal is very easy to use, and the whole leasing process was a pleasure. Highly recommend if you are looking for reliable property management! read more

As tenants we had the pleasure of working with Kevin for property management. He seriously went above and beyond in answering all our questions, getting back to us in a timely manner, one time when we got stuck in the elevator, I called Kevin around midnight and he provided huge support to us getting out. Although it's really the HOA issue not the property manager's responsibility, he is so kind and patient, such a pleasant person to work with overall. We recommend Kevin without hesitation! read more

East West Properties has been managing my property for 3 years now. I am very happy with their service so far and would definitely continue working with them! I like them because they always have my best interests on mind, never overcharge on the repairs and always on site to make sure the repairs get done correctly. Very reliable and I already recommended them to my friends. read more

Everyone at East West property management were wonderful. Extremely professional, honest and easy to work with. Thank you to Lily, April and Kevin! read more

East West Properties is incredible! My wife had been living in KC (our original hometown) for quite some time while her brother was going through hospice. After he passed, she was given the house. My wife was very anxious to get home (to Texas) and see our 4 kids and our Grandchild. Brian and Christina were amazing. Brian came over to see the house, and called with an offer that night! They showed empathy and care during my wife's grieving process, and had patience while we were dealing with a lot of other things as well. They went above and beyond their obligations and did additional things to ease our burden, as we live in a different state as the property. They purchased the house as is, and closing went exactly as promised, and they did everything they told us they would do. You will not be disappointed with using them for sure! read more

It's a pleasure to work with East West Properties. Every staff has been very professional, responsive and reliable. They know what they do and they know how to help landlord minimize risks & save time. I'd love to work with them again! Highly recommended. read more

As a landlord, I am very happy to have found East West Properties. The team is professional, knowledgeable and they were able to get a good tenant quickly into the property. They have great communication and made the process smooth. I highly recommend East West Properties. read more

I am very pleased with the quality of service and expertise that Lili provided! I moved out of my old home recently and requested Lili's help on leasing it out. Originally I wasn't in a rush, but Lili urged that summer is the best time to lease at the best price as it is the hottest time for families to relocate. I listened and put her to work immediately. She arranged to clean my home, replaced old faucets, took professional photos, and listed my home at a competitive price. Within just days I had a good pool of applicants, and she walked through with me the best candidates. The process was seamless, and I honestly put in very little effort because Lili was that good at her job. It is surreal that I leased out my place within one week. Love your service, highly recommend you to my family and friends, and I certainly will be back for more! read more

If you want a great, possibly the best Property Manager ever, look no further than Kevin at East West Properties. Let's just say my previous property management company was terrible. Kevin and East West Properties took over and the instant change in professionalism and actually getting things done was amazing! For all the repair requests by tenants, Kevin will be there in person to find out what's causing the problem and make sure the repairs are done correctly. We live in Hongkong and thus cannot keep an eye on our property. Kevin is our eyes and ears and does a great job at it. He does yearly walk throughs and drives by our property often to watch the outside. He is in constant communication with us and we do not have to worry about anything. If something goes wrong or the residents complain he deals with it. He is friendly and kind and considers not only the needs of the renters but also the owners. I highly recommend Kevin. We have never felt more supported by a property management company. Keep up the great work Kevin! read more

We were impressed and felt at ease at our first meeting with Lili and Kevin. They made us feel comfortable and confident that they could help us find a good and reliable tenant with their resources to fully vet potential renters. They are both professional, friendly and great with communication. We highly recommend East West Properties if you are looking for reliable property management! read more

I would highly recommend EW Properties to any property owners looking for a management company. I worked with both Lili and Kevin and the experience has been great so far. When I met them for the first time, they thoroughly explained their process and procedures to me and answered a lot of my questions. When I found a potential tenant, they worked quickly to process the application, providing me with useful & timely updates along the way. They were respectful and polite throughout the entire process. read more