Worst reality in Orange County.very rude and unprofessional brokers act like mafia. Take your deal somewhere else and save money.

Ive been in business with Ricci Realty since 2012 and highly recommend them both for Residential purchasing and property management. My properties have always been well taken care of - proactive thoughtfulness with a strong ability to find tenants we can build long term relationships with. Carrie Mitchell most recently has been my person, and she's been fantastic. Low vacancy, happy tenants, preventative maintenance. read more

Customer service was terrible. Property management is a joke here. Do yourself a favor and look elsewhere.

If zero stars was an option - I would select it. Communication - terrible. Customer service - terrible. I lived in the same property for almost three years and Mary got my name wrong in every email and phone call interaction we had. She also felt it was appropriate to yell at me and call me, and I do quote directly, 'an angry dramatic young girl whose calls the office dreads to see'. Mind you- the backyard was FLOODING which was the reason for multiple calm calls. Also, I am 30. I have never been more disrespected by people who gladly accepted my check each month. Issues with the home kept showing up and every call to AJ was wasted. He would even bad mouth his own workers to me when in reality, the only person who showed me kindness and respect was their maintenance worker. Glad to be out and no plans to use or recommend them again. read more

I am a landlord and a very low key and undemanding one. I had Ricci Property Management for over 6 years. I do not want to name names or go into any more detail but I will say "good luck" if you choose to use them. The ball was dropped so many times on requests I asked I've lost count. Try Pete at Real Estate Establishment in Orange if you are a landlord. Stellar customer service read more

My sister and I worked with Jeremy Wayland to sell our late father's home. The home had been in our family since 1977 and it was a really tough decision to make. Jeremy was compassionate, direct, extremely personable, and attentive to our situation. He immediately made us feel at ease and handled everything expertly. I cannot be state that enough. Will work with Jeremy before any other realtor. read more

I don't review much but I had to give a shout out to Ricci Realty. I was in a stressful situation with relocating my parents closer to me and in a smaller single story house. They found exactly what we wanted. They kept us informed the whole way through and treated us like family. Next step was to sell my childhood home. I had no doubt that Ricci Realty would take that on with the same compassion. They were wonderful dealing with my not so easy parents. The house sold quickly. I can't thank Al and Mary at Ricci Realty enough. I would highly recommend. read more

Fantastic service and truly reliable for help. If you need anything in the area they always can point you in the right direction.

I currently rent a home from Ricci Realty and each encounter i have had with them has been amazing and painless. I have had to put in a few reports to have different things fixed and they have had someone out the next day. Even the rental process was much less complicated then some other places I had rented from in the past. They are extremely personfessional and I appreciate them greatly! read more

Not impressed with them as a property management company. I have reached out to Jeremy on several occasions regarding rentals and he selectively gets back to me. I submitted an application for a unit and my situation with dogs and kids wasn't an issue over the phone. Amazingly after my application was sent the desired unit was deemed "too small" for me and he tried to up sell me on other more expensive proper Update: Jeremy promptly contacted me shortly after I post led this review and has Gina. Above and beyond to help me secure a rental. I am very pleased with the flexibility and service provided. He also explained to me the shortage of staff in the office and the mountain of work. Looking forward to my new place and a working relationship with Ricci realty! read more

I usually only review when something is abysmally awful. Not the case this time around. I'm writing this specifically because of the positive experience I had working with Jeremy Wayland. I can't speak of other reviewers experiences, all I can tell you is that for every issue I had he took care of it and made things right. He even allowed for extra time to make my rent payment when I was out of work temporarily from the government shutdown. Maybe I should've stayed in Orange haha. The only detriment is that he seems to have a lot of responsibilities so he might take a bit to get back to you every so often, but wasn't an issue for me. And being a rental owner myself I know what types of tenants he's probably dealing with most days sooo...there's that. I would do business with them again in a heartbeat. I've rented a lot of different places in southern California and this is by far my best experience. read more

I called Albert multiple times yesterday. I finally managed to get through to him in hopes to check out his listing (11980 Redhill Ave, Tustin CA). Albert took down my information and said he would call me right back to set up a showing. He never called. I called him back 3 times with a receptionist stating each time hours apart he was in a "meeting" or on a phone call. This is a disservice to the seller. We love the property and would love to check it out but It appears Albert has other plans with this property... additionally he is co listing this property with a Jacqui Graves. Her number rings then goes to voice mail which is sadly full at this time. My wife has been trying to call as well with no luck. You would think with a 1.6 million dollar listing you would be dealing with professionals. Shady business. read more

Jeremy Wayland not only found me an amazing place to call home,he made my leasing experience seamless. After filling out the appropriate paperwork, all I had to do was give my deposit and pick up my keys! As someone who has worked in property management for years, I know this to be no small feat of effort or forethought. Customer service is top notch, he is responsive and will always call you back, documents were prepped and ready ahead of time, and he went out of his way to personally meet me at each appointment I requested. You are in good hand with the Ricci Realty/Jeremy Wayland Team ;-) read more

If you want an agent who will do what he says he'll do, keep looking. If you want an agent who will listen to what you are saying to him, keep looking. If you want an agent who will go through the paces with a minimum of effort, you're in luck. We had Al Ricci sell our house. It sold, but Al didn't seem to be very present along the way. He often told us he'd make arrangements with this person or that to take care of some repair or other. And when we followed through, we'd find he had never made the call, so we had to do it ourselves. When I had a question or needed to clarify something, he'd start talking over me and would be visibly irritated when I pressed him for an answer or to just listen to what I was asking. When he scheduled open houses, he'd send someone else from his office without telling us. He could have given some notice that a stranger was going to show up at the door and claim to be our agent, but he didn't. What the hell. He may be a talented estate agent, but he's a terrible communicator. I'm glad it's over. read more

When Al first met me he knew exactly what I wanted. A house. Not a condo, which was what I had, but a house to raise a family in, and have total privacy in. He made that happen. He sold the condo at the price he said he would sell it at, and fought tooth and nail to get the home my wife and I wanted at the very best value possible. Al has great instincts as a realtor. Trust them. He's a plainspoken and blunt native of New Jersey. Appreciate it. I wouldn't have had things any other way. Thanks, Al. read more

Looking for a property manager in your area? I'll tell you why you should NEVER RENT FROM JEREMY WAYLAND (coming from a tenant of 3 years). 1. Jeremy might ask: "can you wait until tomorrow?" when the water pipe bursts and water is spewing out of the ceiling. No, Jeremy, it sure can't. 2. Jeremy might lie about picking up a new stove a month and a half after requesting one and living off takeout, then do the old switcheroo and give you a used dirty one from another property. Awesome. 3. Jeremy's favorite line: "that's not covered in the lease." Now apply that to every broken, leaking, dangerous fixture in the house (e.g. laundry machine, stove, fridge, mosquito infested jacuzzi in the backyard). 4. Jeremy's second favorite line: "you signed for it in the lease." Now apply that to bogus professional cleaning fee that we clearly weren't given the courtesy of upon move in (e.g. expired food and decrepit furniture from previous tenants left behind). 5. Jeremy hates responding to emergencies, as evidenced by the days, weeks, even months it takes to get back to us. 6. Above all, Jeremy loves to take advantage of college students. Unless you're a "grown up," don't expect decent treatment. I know you may see some dissenting opinions about Jeremy Wayland and his alleged sainthood on this page. All I have to say about that is that I'm glad his mom and grandmother are so tech savvy. read more

My father, my mother, my aunt and I would like to thank Ricci Realty for their professionalism and great service in the sale of my recently deceased grandfather's home. Al Ricci took special interest and gave us good advice and took care of the details down to the smallest tasks. Mr. Ricci came very well prepared to our first consultation. He knew the Orange market extremely well. Our family owns a small business and we take pride in knowing our business, laws that pertain to it, and always being current with our industry. Mr. Ricci operates his business the same way. He is extremely knowledgeable and gave outstanding advice as well as multiple options. We also received top dollar and sold quickly. Solid, solid company. Thanks to Al Ricci and his outstanding team. Jeff, Alan, Teresa and Sandy Smith read more

Natalie Brandel of Ricci Realty helped my wife and I purchase our first home in Old Towne Orange back in the spring of 2012. We felt comfortable with Natalie not only because we have known her for quite sometime, but because she is so familiar with the City of Orange and her realty office, Ricci Realty, is VERY familiar with Old Towne Orange. Natalie was there at all times via phone, email, and text (in this age of constant communication) and led us through the entire process. Although she had knee replacement surgery when we closed escrow, she still made sure a fellow agent sent over a bottle of champagne to celebrate. Her recommendation for a lender was spot on and the escrow process ran very smoothly. We continue to get follow up emails, calls, and most importantly a "one year anniversary" gift in the form of a very nice gift card to a restaurant in the plaza. Such an important part of business is sticking around. This will get her referrals for life. We highly recommend Natalie and Ricci Realty for any and all real estate transactions. read more

Renting with Ricci was a breeze- I'd recommend their services to anyone! When I abruptly found myself looking for a new apartment, I knew I wanted to stay in the Orange area, but I had a very tight budget. Jeremy worked with me to help meet all my needs while keeping my finances in mind. If you're looking to buy, sell, or rent in Orange County, Ricci is the way to go! read more

Looking for a quaint construction zone to rent in Old Towne Orange? Then Ricci Realty is your best choice! Al provides a peaceful relaxing oasis just like living under a subway! He's the best! In need of massive piles of dirt and gravel? Al has got you covered! You will never need to buy dirt again from a nursery. Al provides a lifetime supply! Although, his lifetime supply does take up the 3 car driveway, but oh well! You probably won't get a spot in the driveway any since about 10 people will be living on this property!:) And if you have children the backyard is marvelous! No more grass space but there is a huge dirt pit! You and the kids and spend hours playing dinosaur excavators! When the kids are tired of playing in the pit they can climb all over the massive earth moving equipment that is parked just steps from your back door! Al is wonderful! He is full of surprises because he can't keep track of his own lies! It's a new story every time! What a creative gent! Oh and worried about having your power knocked out randomly? Don't worry, if Al has got his team working you can count on the whole blocks power being out (multiple times in one day). And who doesn't love that on a hot summer day? Boy does Al know how to keep you humble by providing the lowest effort possible when it comes to maintaining his properties. Some may say no effort at all! But it is summer, BIG Al deserves a little rest and relaxation! Thanks for keeping our town just as noisy as ever! Such a charming fella! read more

Ricci Realty - Real Estate Services Near Me - Orange, California

honestly, i had a long review here for al ricci but he's just not worth it. Long story short if you're a student looking for a rental/purchase don't use al. He is dishonest and unreliable. The locals hate him and that says it all. I transferred out of the area but I wish I had known his reputation before renting from their "organization". read more

Natalie Brandel of Ricci Realty helped my wife and I sell our condo and purchase our new home. Natalie was as professional and accommodating as can be! She not only assisted with our search for a new home based on criteria we provided, she would also meet us during our lunch hour at potential homes sometimes within an hour of calling. She was there to help at every turn! Natalie negotiated a great sales price regarding the sale of our condo, a price we thought we probably couldnt get, but we did! She also introduced us to a great lender, facilitating the escrow process which was as smooth as can be. I would recommend Natalie Brandel to anyone who is serious about selling or buying a new home. read more

Avoid Jeremy, he was my only direct interaction for my lease and sale and it wasn't favorable. Perhaps because I was in the city of Tustin and this company specializes in Orange(?) - not sure. Deeply regret my choice to go with this company. read more

Back in 2000, Owner Al Ricci helped us to purchase our first home in Orange, Calif. We were the first of 9 offers and only had to go $5,000 over asking to get the sale! Fast forward twelve years and we were ready to sell that property to secure a home in North Tustin. He advised us to actually KEEP the home as a rental.... it is one of the best pieces of financial advice we've ever been giving! Al is hard-working, honest and cares for his client's best interest vs. his own, which is why he will get our business over and over. We recently worked with him on a home sale and he did everything in his power to help get our fixer-upper ready to market within a month. Every interaction with his staff was professional and speedy. You will be very happy using Al Ricci for your real estate needs. read more

Natalie Brandel was our realtor for our first home in orange county. I could not have been more impressed with her! She listened to everything we wanted and didnt waste our time with properties that we would not have been interested in. She was so organized about everything! After our house closed, she showed up with a binder of all of our documents perfectly organized and even brought us some cards to send to our family and friends to let them know we moved. She seriously thought of everything. She is the best!!! We will definitely be using her again on our next move...although, we love our home so much that it may not happen. read more

I honestly never thought I'd leave a five star review for a realty company, but Jeremy Wayland is a saint. We lived in a rental home in Orange for three years, and we never had a problem. Needed repairs were dealt with quickly, rent was never jacked up, and questions and concerns were always met with prompt answers. When we moved out, Jeremy came to do the final inspection. He was super casual, and really understanding of the wear and tear that we'd left. I figured he may have been full of it - as a lot of landlords can be - but we actually got almost all of our deposit back, minus a couple of legitimate repairs that really were needed. My only complaint ever was the very first guy we worked with. His name was Reuben Soto, and he was the rudest, nastiest, most horrible man I have ever had to speak with in my life. He treated my husband and I like garbage and we almost didn't move into the rental because of him. Luckily, it looks like he no longer works with Ricci Realty, and I'm glad we stuck it out, because Jeremy made up for all of the crap the other guy put us through! read more

I can't say enough good things about Jeremy & Al! It's been a long journey trying to find our perfect first time! Jeremy is very professional, accompanying and darn right awesome! These guys bent over backwards for us and truly made sure we got what we were looking for! I recommend this company to anyone who wants a great experience buying or renting a home!!!! Thank you thank you!! read more

Company lacks the communication. Ricci Realty is not aware that they work in a time sensitive business and will put off getting back to you. You have to call and feel like you are bugging them to get an answer on the outcome of your application. read more

Jeremy Wayland is by far the most helpful and customer focused realtor I have ever had the pleasure of working with. Not just that, but he was even my property manager before getting us into our new place and was always there for me when I needed even the simplest of things. He truly does everything to put the customer first. When I was ending my lease before, he gave me a heads up and walked me through all the small details to make sure I got every possible penny back from my security deposit and even negotiated the mandatory cleaning down from normal level because he saw how much work we put in to leaving our rental clean as could be. Fast forward to now, he's been working diligently with my wife and I to help us buy our first home in an environment that is difficult with so many cash buyers, but his patience, guidance, and insight is invaluable. Thanks Jeremy!! read more

I am in the process of trying to buy my first home. I was referred to this realtor by a friend and coworker. My initial communication via telephone was very pleasant and thorough, and I was looking forward to recieving the promised listings as we discussed. Unfortunately, that was two weeks ago and I never heard back from them, despite a few follow-up emails on my part. I can't say I would happily endorse anyone who cannot live up to what they said they would do verbally, or ever follow up with someone. read more

Ricci Realty is my go to Real Estate Company and has been for many years. The Realtors are incredibly knowledgeable and easy to work with. I have had the pleasure of working with Jeremy Wayland regarding property management. He has always been on top of getting the needs of his tenants meet. His "many" tenants, as he manages an enormous amount of properties in and around Orange. So If you are looking to rent or buy I highly recommend Ricci Realty. read more

Al Ricci helped us buy our first house. So when time came to move on, we chose Al to represent us as sellers. As sellers we did not fare as well, and I'm surprised that other reviewers did not mention a habit of Al's that I know of in at least two instances. He made a deal with the prospective buyer to represent him at the same time. He never said a word to us. He advised us to turn down another offer and then advised us to accept this man's offer of $20,000 lower. We did not know any better, so we did. read more

Jeremy wayland is awesome ! I rent from him and he always has a positive attitude. Moving out on my own couldn't have been easier thanks to the help from this guy read more

Jeremy has been managing our rental for a long time and have been very timely in getting back to us about everything. Vermin popped up, exterminator came out; tree overgrown, sent out a trimmer; bathroom tile breaking, refurbished the restroom. Been a great almost 6 years living here. read more

My wife and I have been in the real estate business for the past 10 years as agents. We purchased our condo in Orange about 10 years ago and stopped by Al's office, met him and he showed us several condo's that were available in our price range. At that time the market was booming and there were multiple offers on everything which drove prices up unfortunately for us. But we wanted to purchase so he guided us along and lo and behold, we came out on top with the offer that best satisfied the seller. As a matter of fact, he prepared a contract for us right on the spot which took less than an hour of our time to sign and submit to the seller. If we had wasted any time another buyer would have gotten the property. My wife and I relocated soon thereafter and Al Ricci took over the management for our property while we moved about 300 miles from Orange. Needless to say, we were totally at his mercy as far as the maintenance of our condo was concerned. He was more than fair with our % for his management fee and he took care of every aspect pertaining to problems that came up as they tend to do in any property. We had several people rent the property and he always found a good tenant who qualified to pay their rent on time. When it came time for the renters to move on he found another tenant to move in on a timely manner so we never lost much in the way of rent except when necessary repairs like paint or new carpet needed to be installed. The fair market value of our condo along with every one else's property values declined over a period of several years so we couldn't sell so we continued to rent until the market values rose again. We had been in touch with Al to determine when the time was right for us to sell and a couple of months ago he told us our tenants were moving out. We discussed the market values in the area and decided to place our condo up for sale. Al went into our condo and determined that it was in our best interest to paint, carpet and repair a few things that needed to be done in order to bring the property into the condition that would best help us sell for the best price. He also recommended to have all the appliances replaced because that would also bring the desirability factor to a point where it would attract our buyers. We agreed. Al told us he could get us appliances at cost from Lowe's and he had his contractor's put in the appliances at a very reasonable cost. Al is a professional in every aspect of his business. He placed our home on the market for 10K more than we had originally asked him to put in the MLS. Of course it was worth more than we had wanted due to the fact that Al went the extra mile to make sure our condo showed the best it could have. He cut no corners. Al asked us to pay no out of pocket monies to do all the repairs. He covered all the expenses himself and escrow reimbursed him his expenses after the property closed. Would I recommend Al as a buyer or as a seller? You bet I would-100%. As a real estate agent along with my wife, perhaps Al Ricci is the best broker/agent any one can ask for. Thank you very much Al for your utmost professionalism in handling every detail of our transaction. read more

The best anywhere in Orange County. Al and his staff know Orange like no one else, and they are responsive and helpful. Whether buying, renting or just checking out a new area, I refer everyone I know to Ricci Realty. There is none better. read more

I work in the City of Orange for a company that deals with many Real Estate and Property Management offices/agents. While there are many good agents/agencies, Ricci Realty stands out above the rest here in Orange and within Orange County. First, you can tell that RR has a huge presence in the Community due to the number of homes you see around town with "For Sale" and "For Rent" signs by Ricci Realty. They have to be good at what they are doing if owners and buyers keep coming back to them. Besides the signs, they have a huge presence in the Community all year long. You will see them (Al and all of the staff) around town, supporting local events, like the Street Fair, 3rd of July and Treats in the Streets. You may even see the Ricci Realty trolley giving tours of the Historic Orange Plaza district on Friday nights. The agents in the office are friendly and personable on the phone and when you meet them. They all are incredibly knowledgeable and seem to enjoy what they do. It feels a lot like a big family. That is probably one of the nicest things about RR; they genuinely care about what they are doing and constantly go out of their way for their customers. One agent who stands out is Jeremy Wayland. He has worked with RR for a long time and it is clear why he is such an asset to the team. On almost every occasion I have had to meet with him over the last 10 years, he has been interrupted by his phone. A tenant or potential tenant, calling, texting or emailing about one of the many rentals he manages. Sometimes it is general questions, sometimes problems, occasionally it's neighbor complaints. Sometimes the renters don't have utilities like water or electricity and don't know what to do to have them turned on. Other times it is renters requesting a personal rent payment pickup from him. Whatever is going on you can count on him to address your concern as quickly and efficiently as is humanly possible. Sometimes it seems even faster than that. He is the Superman of property managers and if I were an owner or tenant, I would be thrilled for him to be on my team. Most people work and are satisfied by doing an OK job, but Jeremy consistently goes above and beyond in his "job" to make sure he is always providing the best service possible. If you are in the market to buy, rent or sell, he would be my first suggestion. read more

I got a new job that took me out of state before I could get my house ready to sell. A friend told me about Al Ricci, and he just got it done, all of it. I even had a contractor punctured a water line flooding and ruining my new floor, he got the contractor to take responsibility and fix everything. all of this while i am 2000 miles away. He took ownership of getting my house ready and sold and got it done. All of this for half of 5%, that's a bargain. Thanks, Al and your staff, I am not sure anyone else could have or would have gotten it done. read more

Al Ricci and Jeremy Wayland are the best! Whenever we need them it's always at the worst possible time. Case in point, our A/C stopped working late Sunday night. In the horrible heat, our house was quickly up to 90 degrees! We left an after-hours message and heard from Jeremy first thing Monday morning. After explaining that I have a health condition which makes excessive heat an issue, Jeremy said he would do what he could. The A/C repair man was out before 2:00! It's this caring and concern for people that sets them apart. Ricci Realty is such a well run operation and our family is grateful to be affiliated with such professional people. It means a lot to know that they actually care! Thank you SO much Jeremy! read more

Jeremy has been my property manager for years. He's always available to solve a problem whenever there's an issue and he's extremely professional. I don't ever want to move! read more