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    HCM Property Management

    4.3 (138 reviews)
    Open Open 24 hours

    Services - HCM Property Management

    Property management

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    HCM responded on google, I thought I would save them the trouble. I have responded in my review .
    sparkle e.

    WARNING: Do NOT rent from HCM Property Management. Updated to include response from google and please report this company at the Better Business Bureau if your having troubles with HCM This company is an absolute nightmare to deal with. Their rental practices are shady, their communication is pathetic, and their professionalism is nonexistent. Renters beware -- HCM will nickel-and-dime you for everything they can. In my case, I was renting from someone I considered a friend, who later brought HCM in to manage the property. From that moment on, things went downhill fast. Now they're trying to charge me for damages and issues that were already present when I moved in. I provided photographic proof -- dated and documented -- but they blatantly ignored it. They can't prove the damage wasn't there, yet they continue to withhold my money. It's a disgusting way to treat tenants. They refuse to have a real conversation. Instead, they hide behind emails and texts, never answering the phone or being available when you call. It's cowardly and completely unprofessional. And here's the kicker: they charge you just to renew your lease. Yes, you read that right. A renewal fee -- even when rent increases. They also expect you, the renter, to do all the legwork -- take the pictures, document the condition, submit reports. Meanwhile, they sit back and rake in fees. I've never dealt with another company that pulls this nonsense. Maintenance requests? Mysterious ones kept popping up in the portal -- things I never submitted. And when it came to inspections, I saw ONE person in two and a half years, and he was in and out in less than five minutes. That's the extent of their so-called property management. I'm beyond fed up. I've documented everything, and I will be taking legal action. If you're considering renting a property managed by HCM -- run the other way. Take photos, take videos, record every conversation, and prepare for a battle if you ever expect to get your deposit back. This company is dishonest, disorganized, and disgraceful. Rent from them at your own risk -- but don't say you weren't warned. Response to google review : Response to the Owner: Let's be clear--the property owner selected the move-out date, not me. I was fully willing to stay through the end of the lease, and I have text messages to prove it. I did take photos and submitted them through the required online form. If your employees failed to properly process that information, that's on your team--not mine. I still have all the photos, and the owner is not being truthful. I even checked in on the handyman during the work--his performance was sloppy at best. As for your so-called "good faith adjustments," check your math. You sent me a $36 refund, which doesn't even begin to cover the inflated and unreasonable charges. Those fees are absurd. Lastly, HCM absolutely lives up to the reputation it's earned: dishonest, disorganized, and disgraceful. I'd also add deceptive and misleading to the list.

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    5 months ago

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    5 months ago

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    23 days ago

    The maintenance response from Bronwyn is great here. They are professional and helpful.

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    3 months ago

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    1 year ago

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    7 months ago

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    4 months ago

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    3 months ago

    HCM is top-notch when it comes to customer service. They're quick to respond to maintenance requests.

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    1 year ago

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    3 months ago

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    7 months ago

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    6 months ago

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    3 months ago

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    1 year ago

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    7 months ago

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    9 months ago

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    7 months ago

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    6 months ago

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    4 months ago

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    4 months ago

    Bronwyn and HCM have excelled with our rental. Can recommend without any reservations.

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    1 year ago

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    9 months ago

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    1 year ago

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    1 year ago

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    1 year ago

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    3 years ago

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    11 months ago

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    7 months ago

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    11 months ago

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    1 year ago

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    10 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    1 year ago

    Bronwyn specifically is really great. Others are average. If you have a problem, go to her!

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    1 year ago

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    Page 1 of 4

    Ask the Community - HCM Property Management

    Review Highlights - HCM Property Management

    I have been working closely with Renee Cubillas, Property Coordinator, at HCM Property Management in Irvine.

    Mentioned in 24 reviews

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    Legacy Property Management California - Legacy Property Management

    Legacy Property Management California

    (53 reviews)

    I have been working with Legacy Property Management for about 1 year now as they have been helping…read moreto manage my condo rental. Overall, I have been extremely happy with the service they have provided. Truthfully, I had never rented my home before and was unsure what would be required or involved. Luckily, Legacy Property Management came thru in every way and has made the entire process seamless for me. My initial contact with Legacy Property Management started with Steve coming out to my property to personally discuss my needs regarding my home that I wanted to rent out. He was super helpful and answered all my questions as well as walked me thru the entire rental process. LPM was the only management company that offered to meet in person as the rest that I had called wanted to give me "estimates" over the phone without having ever seen my home. Steve was very personable and was someone I felt comfortable chatting with. Afterward, I've been very fortunate to work directly with Wayne who has been fantastic. He is a professional and very knowledgeable and you can tell he has many years experience in this industry. He promptly answers my email concerns / questions. He has been on top of my tenants requests and reaches out to me when only absolutely necessary. Otherwise the entire process has been hands off which is exactly what I wanted. Now that the 1st year is almost done, he's been proactive on the renewal process and provided his professional recommendation on next steps. Also I have to add that Wayne made the tax season easy for me and provided all the necessary documents promptly. I highly recommend Legacy Property Management to manage your home rental. I definitely stand by my 5 star rating.

    Really great experience working with this property management company. They helped get my property…read moreready for rent and were super helpful throughout the process. They coordinated with vendors, organized the work, and even got great value on the price paid for the services. Made everything much smoother. Highly recommend.

    Up Property Management - Anaheim Listing

    Up Property Management

    (86 reviews)

    Leonard has been a great help to me and I haven't even signed the management agreement! I was…read moreexperiencing a leak in my rental and he came out to look at it and offer his opinion. As soon as Leonard gets back from vacation I am signing up with him.

    One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

    HCM Property Management - propertymgmt - Updated May 2026

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