Over 2 years ago I walked into the store and found the perfect pair of glasses. I was pumped! I was…read morewith my partner at the time and after I showed him he the glasses he made it VERY clear that he hated them and thought I looked terrible. After bickering for a few moments, but trying not to create a scene I gave in and put the glasses down and walked out of the store. Flash forward 2 years and I am once again in the market for new glasses and walk back into the store. After looking around and not seeing exactly what I am looking for I ask them if there is any chance they have my info in the computer and the list of glasses I tried on AND THEY DID!! I was so excited. I explained my story to them and they let me know that those glasses were discontinued and they didn't have any in the store. They pointed out a few that looked like the ones I was interested in and I tried those on. I didn't find exactly what I was looking for so I started to head out. Before I left the lady at the counter let me know that she had made a few calls and had found the frames I loved at another store and was having them shipped to the Indy store! I was thrilled! 2 weeks later I popped back into the store with some friends and purchased them on the spot! See is a bit more expensive than some of the other frame stores but their glasses are unique and fun and their customer service is out of this world. Would recommend to a friend!

I would like to take a moment to recognize Joe Bang. I truly cannot say enough good things about…read morehim. I was having trouble with my glasses fitting correctly, and Joe took an incredible amount of time to ensure everything was adjusted perfectly. His expertise is beyond anything I have ever experienced. He was exceptionally kind, patient, and professional throughout the entire process, and he made sure I left completely satisfied. You have a truly outstanding employee in Joe, and I hope you realize how fortunate you are to have him on your team. He is a wonderful reflection of your organization. Beth Kiel

Great experience! The optometrist was friendly, professional, and took the time to answer all my…read morequestions. The whole visit was quick and easy. Highly recommend!

Stopped in to see if they would replace my scratched frames for some non prescription sunglasses…read moreI've had for 7 years. They said it would be a 30 day process and so I decided to look for something new. The customer service was kind and helped us find different options. My husband and I both left with new sunglasses we really love.

Great selection of name brand frames and lots to choose from! Prada, Gucci, Tom fords, etc…read more Staff is always nice and the doctors are knowledgeable and efficient! We live near greenwood but make the drive to the castleton location when we are due for eye exams and/or glasses and it's definitely worth the drive!

It's hard to find Ophthalmologist on south side. They are also pretty booked up. When I got in to…read moresee them, they had good Drs. Ultimately, my second appt was at their Castleton office and I saw Dr. James Wilson. He is fantastic.

I tried Revolution Eyes in FISHERS because I wasn't fully satisifed seeing Dr. Gosch at IU Health…read moreOpthamalogy (SHE was fine, but the office, scheduling, picking up contacts- was just a hassle)... Anyways, I was able to get into seeing Dr. Amy Iddins within a few days. The scheduling was incredibly easy and direct. All of this was very important to me- I've had emergency eye surgery for a rare glaucoma and I don't take lightly who I see for my eyes! The office staff were incredibly friendly and a pleasure to see! The technology they've invested in is fantastic. The Dr. was excellent! She listened, gave great advise (saving me from future trauma even), and then went above and beyond to order me trial contact lenses- What I absolutely loved was not only that the service and care was wonderful, but I got those trials in exactly a week and all I needed to do was swing by and pick them up. I'm very happy I moved to see Dr. Iddin and her team. You will be too!!

I love RevolutionEYES. I've received all my care from here in the past, but this time I simply…read morebrought my prescription in to pick out the frames I liked. RevoluntionEyes has all the high end/designer frames that are hard to find elsewhere, and still work with tons of different insurance providers. The store is clean, modern, and the staff is friendly. I walked in without an appointment and was greeted with great customer service, and the fast, knowledgeable assistance. I was in and out within 30 minutes, with clear expectations of when to expect my glasses I was also able to call back in the office to have a team member help update an invoice for me so I could submit to my FSA - this was done over the phone, and she immediately offered solutions instead of excuses.

Had my annual eye exam and before coming I did a little research to see if the membership club was…read morebeneficial. For $109 it gives you fee exams for contacts and glasses and discount lenses (about 10%) I realized the contact are $19-20 more here. So I decided to opt out at this time for the membership. Eye exams are about $50. The eye Dr. (Jessica) was super informative! I like her the best. She answered all of my questions and gave me some options with eye drops. Blaire was helping me checkout was also wonderful! It's nice to have someone just plain be straight and honest with ya!

Finally went in after one month to see if my glasses had arrived. They had. Nobody had called to…read morelet me know. Went back the following week because I noticed there was a defect in the frame. They agreed. But won't order a replacement pair until I can leave the defective frame there. I was coming straight from work and didn't know I'd need spare glasses to drive home, so now that will be yet another visit I'm going to have to make. I will not be back once (IF) this is solved.

I have been going here for years. The staff is made up of people who make me feel like part of the…read morefamily. While getting excellent eye care and answers, they don't mind lots of talking or even if something said does not come out just right, they are good with people just being people. This creates an environment that is hard to find these days, leaving you feeling amazing afterward and inspired to keep it going in your next environment. I don't know how their prices compare but I do know using my glasses and contacts reminds me of really great people that I am grateful to interact with. Also Dr. Avila, who advises me, has always given great advice and has been one of the best doctors I have ever worked with.

Excellent staff, beautiful location, and good prices! Top notch technology as well... Five starsread more

I visited the Castleton Square location as a first-time patient. Initially, I created an…read moreappointment online for the Lafayette Road location. However, I called in to ask to switch locations as I selected the incorrect one. Luckily, they were able to accommodate a same-day switch with no issues. I arrived 45 minutes early, and to my surprise, they were able to get me started right away. The technician and Dr. Emmons were amazing. Dr. Emmons explained every detail of my appointment and answered all questions. The optical store technicians were great. I am excited to pick up my new glasses and contacts when they arrive.

I accidentally slept on my lenses. I came here and Paige…read morethe assistant manager was very helpful and helped me out fixing them!!! What a great person. Unfortunately I just got a new pair 1 month ago, next time I will come here for my new prescription!

Y'ALL. I had an eye-mergency yesterday. It was bad. My eye was burning so much that I got the…read morechills and was watering so much my nose started to run. Talk about a hot mess express. I didn't want to go to urgent care so decided to just call my optometrist to see if I could get in today. I called at 614p on a holiday (observing for the 4th). He called me back at 617p. I did not at all anticipate hearing from him until today sometime. I was totally shocked! We talked about what was happening and he told me he could see me (HA! Pun intended) in the morning before his first patient. Bless his entire heart. Got everything squared away and was good to go before by 8a. He didn't even ask for my insurance info or charge for the quick visit. I've been seeing Dr. Hemingway for at least 5 years now and he is just so wonderful. This little story is just an example of how he places his patients first. He is just so kind, easy-going, and very thorough. He is the only optometrist in his practice. Obviously locally owned and operated! I can't say more wonderful things about Dr. Hemingway and Indy Eye. I highly recommend.

Doc Hemingway is very thorough. He takes the time to do a great exam and ask questions to get the…read morediagnosis correct. He also makes sure to tell you about your insurance and what is covered. Trustworthy!

Everyone was extremely nice Monte and Shelby was a huge help to me did not rush me and made me feel…read moreat home the doctor performing eye exam was extremely nice and thorough I definitely recommend and I will go back

WORST CUSTOMER SERVICE OF ALL TIME!!…read more WOULD GIVE 0 STARS IF POSSIBLE!!! I recently had an incredibly disappointing experience at Eyeglass World that I feel compelled to share. I brought a friend's pair of glasses to their store for repairs, trusting their supposed expertise. They assured me they could fix them, but instead, the glasses were broken by one of their employees. To make matters worse, the employee giggled and said, "I'm sorry, super glue is now your best friend," without offering any compensation or a proper apology. Taking my grievance to corporate seemed like the right move, so I did, but a few days later, the store manager's response was equally frustrating. Instead of compensating for the glasses their employee broke, she offered to cover the cost of an eye exam and insisted we pay regular prices for new glasses, with a buy-one-get-one promotion that's already available to the public. When I expressed my frustration and argued that I shouldn't have to pay for glasses they broke, the manager coldly replied that comping the glasses or the eye exam was against company policy. She said I could either accept the eye exam or receive nothing at all. It's against company policy, yet she offers me one anyway; she can do both. This blatant disregard for their responsibility was appalling to me. The situation was made worse by the manager's attitude, rudeness, unprofessionalism, and flat-out dishonesty. She claimed that her employee had warned me about the risk of breaking the glasses, which was an outright lie. If I had been informed of any risk, I would have taken them elsewhere for repair. When I asked for proof of their supposed terms of service acceptance, she caught an attitude and lied through her teeth about having video evidence and refused to show it. She then contradicted herself by saying customer service, not she, reviewed the footage. This experience has shown me that Eyeglass World is not only unprofessional but also deceitful. They failed to take responsibility for their mistake, lied about the circumstances, and treated a loyal customer with utter disrespect. I will never trust or recommend Eyeglass World to anyone. They are a complete disgrace and a huge disappointment. Avoid this place at all costs!

***update*** Today I…read morewent for my final check-up and to go back to my fav contact lens. We did a full regular eye exam after. The nurses told me about taking pictures of my retina but that's on top of the regular eye exam. I thought I didn't need it since I was young so I declined to pay $40 or something. There was no negative feeling from the nurse at all. Then I had the check-up with the doctor. Conversation flowed nicely. Again I didn't feel rushed nor did I feel like the doctor was more interested to talk then to check my eye. The eye exam itself went by efficiently. Then she asked me if I had any other injuries. I said yes, I think there was a scar at the back of my eye. She then told me it's better for her to look at my eye with the retina picture (I think that's what it was called) because she wants to make sure my vision is fine. However she told me there will be no charge. THIS IS A DOCTOR THAT CARES ALOT MORE ABOUT HER PATIENTS than money. Because she's worried & insisted on seeing it, she does not want a $40 to stand in the way. I'm so glad I found her & her clinic when my eyes are in distress. I cannot say enough good things about this doctor & the staff. I came in with extreme eye pain & was very freaked out & scared. The staff there was very understanding, efficient & nice. The form was filled out quickly & we waited for about 15min or so. Then the nurse came in, lead us to a room & wrote down my symptoms. I didn't feel rushed or being questioned too much. Then 5 min later, dr.Burford came in. She was very gentle but firm when she put in eye drops for me. Told me what it was for, & explained everything thoroughly. Then she took careful & thorough look at my eye. After she told me I had 70% cornea abrasion, & assured me it would heal in 3-4 days. Talked in a way that made my worries go away, & reassured me that I would still be able to see. Then she wanted to see me for follow-up after, but my husband works & no one can drive me. Her staff gave me a call the next day, asked how I was doing & even offered to pick me up for my follow up. I thought it got better, so I didn't want to trouble them. Then in the afternoon it began hurting again. So I sent her a message, and she saw me after hours. And she said she wants to see the next day too even if it's after they close to make sure we catch any sign of an infection early. She's just so kind & understanding, and just very responsible as a doctor. I'm so lucky I found her on Yelp.

I had to go get a new pair of glasses after years of not having any and was so nervous! Dr. Burford…read moreand Marian, as well as the rest of the staff, are amazing!! They have a wonderful quality of care, and are so kind and patient. My whole family has gone now, and each of us have had fantastic experiences. It was such an easy and enjoyable experience. I highly highly recommend!!