Two words. Professional and friendly. You only have two eyes. Let someone you can truly trust…read morecare for them.

I had the best experience at Nora Eye Care. My exam by Dr. Rhoads was very thorough, actually, it…read morewas the best exam I have ever had. The staff was very professional and kind. I will be returning to Nora Eye Care and I'm sending my husband there for his next pair of glasses.

A few years ago, I tried Warby Parker's home try-on program -- which is awesome! -- but I'm the…read morekind of person that needs to try on like 45 pairs, not just 5. So when Warby Parker announced a retail location in Indy...I was PUMPED. And it did not disappoint! The sales manager, Alex, greeted me and walked me through how the store operates and the glasses are organized. I found it very easy to navigate - eyeglasses on the left, sunglasses on the right, broken down by size/shape. Glasses are gender neutral and not organized by men's/women's. I appreciated that staff was there for questions and suggestions but let me try on and shop at my leisure. When I found the eyeglasses and sunglasses I loved, Alex handled the easy checkout. I had my prescription on hand but they will happily call your eye doctor for you. Eyeglasses are $95 for frames + single vision prescription lenses, and sunglasses are $175 for the same. AND it's free shipping to your house - no in-store pickup necessary (though they can adjust your frames if needed). AND for every pair purchased, they donate a pair to someone in need. AND if you're not satisfied, you can return/exchange within 30 days for a full refund. AND there's a 12 month guarantee on lenses. You scratch them? They replace them. Oh, and they take FSA, HSA and insurance. This place rocks. Great, affordable, stylish frames and fabulous customer service.

Had a brief visit today due to an unfriendly staff member, Jess. She gave my friends and me dirty…read morelooks while we were looking at glasses. When we tried to ask her a question she spoke over us and said we were blocking a mirror for the lady she was helping. (but there were currently 5-6 other open mirrors) She wouldn't help us. Such weird vibes. The other staff members were kind but we were uncomfortable and left after this interaction.

I would like to take a moment to recognize Joe Bang. I truly cannot say enough good things about…read morehim. I was having trouble with my glasses fitting correctly, and Joe took an incredible amount of time to ensure everything was adjusted perfectly. His expertise is beyond anything I have ever experienced. He was exceptionally kind, patient, and professional throughout the entire process, and he made sure I left completely satisfied. You have a truly outstanding employee in Joe, and I hope you realize how fortunate you are to have him on your team. He is a wonderful reflection of your organization. Beth Kiel

I scheduled a road trip from Baltimore to St. Louis in such a way that I could visit this business…read morespecifically, and I was not disappointed! I had ordered three pairs of eyeglasses from the St. Louis store (now closed) over the years and needed this last pair adjusted to fit. The worker who was manning the store was patient and very helpful, giving me tips on care and proper fit of glasses. I hope to be through again soon. Love See glasses!

Had my annual eye exam and before coming I did a little research to see if the membership club was…read morebeneficial. For $109 it gives you fee exams for contacts and glasses and discount lenses (about 10%) I realized the contact are $19-20 more here. So I decided to opt out at this time for the membership. Eye exams are about $50. The eye Dr. (Jessica) was super informative! I like her the best. She answered all of my questions and gave me some options with eye drops. Blaire was helping me checkout was also wonderful! It's nice to have someone just plain be straight and honest with ya!

Finally went in after one month to see if my glasses had arrived. They had. Nobody had called to…read morelet me know. Went back the following week because I noticed there was a defect in the frame. They agreed. But won't order a replacement pair until I can leave the defective frame there. I was coming straight from work and didn't know I'd need spare glasses to drive home, so now that will be yet another visit I'm going to have to make. I will not be back once (IF) this is solved.

I recently moved to the area and selected Whitson Vision because I was told they were one of the…read morebest. I have already had a minimum of 4-5 exams/checkups and 5-6 visits with the lens technician in an attempt to get new glasses with a new Rx. Unfortunately, every visit with this office has been a disaster from day one. It started with incorrect eye appointments, lack of measurements by the technician, wrong lens prescriptions, incorrect lens/bifocals placement, and the inability to make a workable pair of glasses. I CONTINUE TO BE UNABLE TO SEE OUT OF THE CURRENT GLASSES/PRECRIPTION and have not had any resolution. The medical service, customer care, and technicians' ability to provide adequate lenses for a pair of glasses is way below standard for any office and I have voiced my concerns, suggested options, and continue to be ignored by the office staff, not getting a response or resolution. I am disappointed in my selection for services at this office. I decided to get a second opinion with another optometrist and provided the new results to Whitson Vision on 4/2/26. It noted the bifocals were not lining up, the Rx is different, and it is not even 20/20 vision with the lenses. When I provided this document to office staff, I was told I would be contacted. I did not get a response. I did stop into the office and ask for an update on 4/16/26 and still have not had a response to date. The treatment I have received and the inability to provide a satisfactory basic service by this office is unacceptable. I am requesting a complete refund of the purchase of the lenses only with totals $880. A staff member finally called back, weeks later, after I stopped in several time to talk to someone (no assistance) and they said they could make another pair of lenses if I would give them the Rx I had gotten from my second opinion. I asked for reimburse for those costs if I gave them the new Rx - they said no - so I did not agree to give them the new Rx. I did not get a response or resolve this issue by 4/30/2026, so I filed a complaint with the Attorney General's office for assistance and to get some resolution from a scam of a business. Action is pending to date -as Whitson Vision is not responding to the AG's office either!! DO NOT GO THERE - there are better more honest providers!!!

I had a terrible experience. They ruined my lenses because the woman at the front cracked the…read morecoating when she was trying to change the frame fit. She didn't apologize or admit to it which was extremely frustrating. When I reached out to their clinic manager, they offered me a discount on the lenses that they ruined. They never followed up during each time point. I was the one stuck reaching out multiple times (via email and multiple voice messages) until they called me back. To this day, they still never got back to me about how much the replacement lenses would cost (with their "discount"). They refused to pay for their mistake and now I, as the patient, am stuck paying for it. Not sure why they think they can justify that they can profit from my mistake that they made. When ordering my contact lens trial since I got a new prescription, they never called me to let me know the trial lenses arrived. Again, I was the one reaching out to ask about whether or not they came in yet. Then when I showed up at to pick up the trial lenses before work, the lady was standing in front of the TV, changing channels multiple times before tending to me. The communication to patients is poor and they will treat you poorly as well. Extremely disappointing experience overall.

It had been 12+ years since I had shopped for new eyeglass frames. I was well overdue for an…read moreupdate. I looked and tried on frames at several places in the Carmel and Indianapolis area, but I kept coming back to a pair that I found at Eyes on Main. Kim and Tony were super helpful, warm, and welcoming through the entire process. EOM has a variety of frames to choose from, some are pretty eclectic/ eccentric, but they also have more conventional / standard frames which is what I went with. I will definitely shop here again when I'm ready for new frames (I just won't wait so long next time )

Right off main street, parking in the back. Closed on Mondays but you can leave a message or send a…read moremessage via their website. I was about to run out of contacts and the staff got me in right away as a new patient. Everyone was so nice, knowledgeable and friendly, just a very welcoming place. My doctor did a great job in explaining everything to me and was so thoughtful in all her responses. Just a great team of people and I'll be going here from now on. They also have a great assortment of glasses that I can't wait to pick out a pair at my next visit.

Had an exam and bought glasses here. EXCELLENT service (and prices) from the entire staff…read more Christina, Alicia, Brandy, Mary, Diana, Nick, Laura, Dr. Godfrey, and Dr. Smith were amazing. Everyone listed here is friendly, helpful, attentive, and fun. I highly recommend this location because of the incredible staff. A++ experience because of all of these lovely people.

I had the best experience here. Everyone I interacted with, from the front desk, to the…read morepre-screener (Noah), to the doctor (Hannah), to the lens associate, they were all SO nice and helpful. of course it is going to be expensive, but the people there made all the difference.

Drove all the way from Zionsville on Saturday. Sign taped haphazardly on the door stating Saturday…read morewas by appointment only. Would have been great to know. Can someone please update their social media. Also based on the care of the signage, lawn and porch, owner didn't seem to have much pride in his business.

They have Swissflex, need I say more? They are the only ones that carry Swissflex, in all of…read moreIndiana; not just Indianapolis, need I say more?? Heather was super helpful and knowledgeable about processing insurance benefits and getting my glasses ordered. She was also knowledgeable about what I would need to fix a broken pair of frames I was still rocking because I cannot for the life of me find my only other spare pair. In the heart of Broad Ripple they have a parking lot which is a beautiful rarity in Broad Ripple that I appreciate! I cannot wait to get my new glasses in about two weeks hopefully sooner. *fingers crossed*

Everyone was extremely nice Monte and Shelby was a huge help to me did not rush me and made me feel…read moreat home the doctor performing eye exam was extremely nice and thorough I definitely recommend and I will go back

WORST CUSTOMER SERVICE OF ALL TIME!!…read more WOULD GIVE 0 STARS IF POSSIBLE!!! I recently had an incredibly disappointing experience at Eyeglass World that I feel compelled to share. I brought a friend's pair of glasses to their store for repairs, trusting their supposed expertise. They assured me they could fix them, but instead, the glasses were broken by one of their employees. To make matters worse, the employee giggled and said, "I'm sorry, super glue is now your best friend," without offering any compensation or a proper apology. Taking my grievance to corporate seemed like the right move, so I did, but a few days later, the store manager's response was equally frustrating. Instead of compensating for the glasses their employee broke, she offered to cover the cost of an eye exam and insisted we pay regular prices for new glasses, with a buy-one-get-one promotion that's already available to the public. When I expressed my frustration and argued that I shouldn't have to pay for glasses they broke, the manager coldly replied that comping the glasses or the eye exam was against company policy. She said I could either accept the eye exam or receive nothing at all. It's against company policy, yet she offers me one anyway; she can do both. This blatant disregard for their responsibility was appalling to me. The situation was made worse by the manager's attitude, rudeness, unprofessionalism, and flat-out dishonesty. She claimed that her employee had warned me about the risk of breaking the glasses, which was an outright lie. If I had been informed of any risk, I would have taken them elsewhere for repair. When I asked for proof of their supposed terms of service acceptance, she caught an attitude and lied through her teeth about having video evidence and refused to show it. She then contradicted herself by saying customer service, not she, reviewed the footage. This experience has shown me that Eyeglass World is not only unprofessional but also deceitful. They failed to take responsibility for their mistake, lied about the circumstances, and treated a loyal customer with utter disrespect. I will never trust or recommend Eyeglass World to anyone. They are a complete disgrace and a huge disappointment. Avoid this place at all costs!