I received great service and professional support staff. People were friendly overall.read more

I had a really positive eye exam here a week ago after being years overdue for an eye exam. I tend…read moreto drag my feet on the self care/health department (no hair cut in over a year...anyone?) but I had heard great things about Invista Optical from a friend and it didn't hurt that they're conveniently located one mile from my house. I was able to easily schedule my appointment over the phone after a few rounds of phone tag and found a lovely appointment at the end of the day on a Friday to make for easy work scheduling. All three of the staff I encountered were professional and answered my questions about COVID safety precautions and cleaning processes. They also took my temperature upon entry. This particular visit was just for an eye exam but it's worth noting that they have a fun lineup of prescription (and non) sunglasses and glasses. Invista Optical is conveniently located a little over a block from the Cultural Trail and Mass Ave action making it especially handy for downtown dwellers and employees. Would recommend!

Dr. Tam was awesome. I found her after my previous optometrist cancelled my appointment and then…read moretried to put me at the back of the line (6 weeks out). That was unacceptable as I was having trouble with my contacts. After that terrible customer service, the entire experience with Joanna was so refreshing. She greets you when you walk in, talks with you one-on-one through the short paperwork for a new patient and then does all the testing and consultations herself. My vision insurance didn't cover any of the visit and I don't care. To be treated like a person in a medical office is such a novel and valuable thing to me. So happy to find an optometrist who gives me her time and attention.

Dr. Tam is AMAZING! She is so kind, thorough, organized and explains everything she is doing. I…read morehighly recommend going to her for all your eye exams and issues.

The next step today has finally arrived, surgery to remove the cataract from my friend's left eye…read more It's now 1:00 p.m. The building is located downtown at 1901 N. Meridian Street with parking as you enter or in the lot behind the building with signs directing you to the Eye Specialist parking lot. There are three entrances to the building, with one facing the front next to Meridian Street, the back entrance close to the parking lot, and one reserved only for unloading the transportation vans on the side of the building. If your support/family drives, I suggest parking in the back parking lot because it is free and convenient, and the back entrance usually has a person standing by the back door to provide guidance. They were super nice!! Just pull directly off Meridian Street entrance and go straight back to the parking lot. I personally felt the waiting area was extremely narrow and congested with approximately 10 chairs lining the walls. I guess you don't need to stay after your loved one is taken to surgery since it takes at least 2 hours plus to complete the process before you're allowed to see them. We were told the procedure would take an hour or an hour and a half, but it was much longer at 3 hours. Many people in the waiting area were complaining about the length of time the surgeries were taking. Everyone was getting tired of the long day, being hungry, and then many were concerned with missing work and their employers' reactions. Since the patients aren't allowed to eat anything until the surgery is complete, it makes for many famished patients. However, it is more of a nice bonus for those waiting on the patients. The cafe had several types of cold beverages, hot coffee with flavored coffeemate, hot chocolate chip cookies, and bags of different types of chips. It helped knock the edge off until the patient was released. Bring a jacket with you if you're cold natured. The air is on, and it's notably chilly like all surgery centers. I was fine but my friend and several others were cold. Every surgery center deals with the chilly issue. Darn, those germs!! The staff was helpful, friendly, and attentive with the patients. The ladies at the two desks in the waiting area were taking many additional questions while trying to perform their daily jobs. I rate the transportation services 10 out of 10. Patients who have scheduled evaluation services and cataract surgery can use their transportation services. There is no need to ask a family member or friend to miss work all day. You can be picked up at home, hotel, or work, and brought to the Keystone office for elevation, then picked up again, taken for surgery downtown, and then driven home afterward. You do not need to call each time you need tranported as the office staff calls immediately after your appointment. However, you need to make the initial call. This must be scheduled prior to your appointment. Well planned work schedules help the drivers seem to run seamlessly with spotless interiors and exterior of their well-marked company vans, their extremely organized, safe drivers, and attentive to each patient. Each patient can transport one friend or family member with them in the van. The 2 transportation drivers I met today were delightful. Polite, professional, sympathetic, and so personable. Each one was totally phenomenal. Where do they find these employees? Again, 10 out of 10. They handle their examinations scheduling with their various offices throughout the Indy area differently than my othomotogologist office and surgery center, but it seems to work for them. Rock on!

I don't want to trust my eyesight to just anybody who advertises a low price. I want the best…read moremedical care there is. I feel my husband and I found this care here. I am so baffled by the negative reviews, this is not where we went. In 2017 my husband had cataract surgery on both eyes with vision correction as an add-on. It was an extremely gentle, caring, relaxed, professional atmosphere throughout the process. The decor is beautiful with works of art and flowers everywhere. As the person who would transport him while he wasn't allowed to drive, I was treated "royally", the lounges are lovely, pleasant, comfortable, accommodating for setting for a few hours. He has never had one problem from beginning to present. They work quickly and efficiently and do move a great number of patients through quickly but you never feel rushed nor like you're just a number. I was thrilled to go here a few months ago for my cataract surgeries and vision correction. Ditto to everything I said above. The service is very efficient and quick, there is no waiting around to move through the process of exams to surgery. I felt I got good counsel and advice about which vision correction to choose as an add-on. When I got to the surgery reception area desk, maybe the most anxious point in the visit, I was met by the most vibrant, enthusiastic, caring person I have ever encountered in medical care. It was such a relaxing welcome to the anxiety of you-are-going-to-have-eye-surgery-in-a-few-minutes. Surgery prep was considerate, gentle, efficient and thorough. The only sour note is that some people insert an iv needle better than others everywhere you go--I'm a good judge of an expert, professional phlebotomist.

I am reviewing My Eye Doctor on Shadeland Ave. Like others my initial visit was not good. I was…read moregiven a prescription for contacts that I could not wear. The prescription was not the same as my sample lenses. Because the lenses were purchased at Costco and one used before, I realized what was wrong, I was stuck with $200 of contacts I could not wear. They asked me if I would like a re-exam and I refused, what good is it going to a Dr. who already screwed up. Temple was kind and understanding but limited on what she could do. I received a questionnaire from the corporate office and filled it out with the facts (as above) It stated they would like to talk further and asked if it was ok to call. Of course. That call got action. Temple, who had already been so caring called and explained who the new Dr. was. What he would do before selling contacts and they offered a free eye exam. I agreed, with some hesitation and embarrassment. It was not necessary as they were welcoming, and the new eye Dr. spent about 45 minutes making sure the new contacts would fit. He even recognized I did not want daily wear contacts and gave me a test pair that were really comfortable. As fate would have it my husband hit my hand when I was placing a contact in my eye, and we have never found it. Upon calling, Temple, I was given a new pair and explained I didn't feel I was reading menus as well as I could. They included another contact to try, after talking with the Doctor. Contacts are now comfortable, and I am able to read a menu. I am going back again. Great difference with a doctor who knows what he is doing from one who does not.

Utmost professional and organized office. The staff and physician are always punctual, friendly,…read moreand very patient with all of my copay questions. I chose this location purely for convenience & my insurance 3 years ago and have had a better experience at this office than at my current Chicago MyEyeDr office. I try to return her when I can come travel back to Indy for work

Drove all the way from Zionsville on Saturday. Sign taped haphazardly on the door stating Saturday…read morewas by appointment only. Would have been great to know. Can someone please update their social media. Also based on the care of the signage, lawn and porch, owner didn't seem to have much pride in his business.

They have Swissflex, need I say more? They are the only ones that carry Swissflex, in all of…read moreIndiana; not just Indianapolis, need I say more?? Heather was super helpful and knowledgeable about processing insurance benefits and getting my glasses ordered. She was also knowledgeable about what I would need to fix a broken pair of frames I was still rocking because I cannot for the life of me find my only other spare pair. In the heart of Broad Ripple they have a parking lot which is a beautiful rarity in Broad Ripple that I appreciate! I cannot wait to get my new glasses in about two weeks hopefully sooner. *fingers crossed*

Initially I thought Moody Eyes was named to describe the different types of glasses to choose from…read more As if each pair represented a particular mood. It turns out it may be a double entendre as it is Dr Moody's optometry one stop shop. Located on the first floor of the Saleforce Tower in the heart of Downtown Indy, Moody Eyes is an affordable destination for purchasing glasses with lots of great options to choose from. We've been coming here for many years now and much prefer it to Lens Crafters and the other pricey alternatives. Dr Moody himself is such a kind man with a great sense of humor and I dread the day he retires. I don't want to go anywhere else! His wife, Connie, also works with him and together they make a great team! It's easy to schedule an appointment online. Highly recommend it!

Where do I begin? I have been a customer of Dr. Moody for nearly 10 years and have never had an…read moreissue with customer service, but there is a first for everything. After looking at some frames i was told that with my "you have amazing vision insurance", I would still be required to pay nearly $100 for just a pair of single prescrition glasses. I then asked for a cheaper alternative and was told that i wouldnt be saving much money by doing so. I was then reasured how good my insurance was and how good of a deal I was getting. After several minutes of being intimidated by who I assume is Mrs. Moody, I then calmly explained how I normally do not pay for frames at the place I had previously gone. She responded with a look and tone that I can only describe as "unnecessary" and asked "well why didn't you go there then'? She was not nice, she absolutely meant it to be rude. I then said that I would not be getting glasses today and that i just want to pay for my visit. "Ten Dollars" are the only words she says next and I quietly handed her my payment, asked for my prescription to which she says "well we aren't going to give you measurements", which i replied with silence. I then proceeded to leave while promising never to return. I have never been treated so poorly by someone at a doctors office. I want to believe that I took things out of context or the wrong way but body language and tone said everything. As if they are angry because I can not afford their overpriced Luxottica frames... I will take my "had to do a double take your insurance was so good" and go somewhere better.

I was extremely satisfied with the level of eye care I received. The physician was very thorough…read moreand answered all of my concerns, I learned so much from her. I am in my seventies and an have worn glasses since 4th grade and gone through numeral eye exams, I must say this time was the best. Although the exams was very good, the service was very poor. When ordering my glasses I was told that I would receive a summary of my exam via email. That never happened. I only received the summary after I contacted my eye care person. It took several days after that for me get my summary. I was told my glasses would be in in 2 weeks, but they were not. After 3 weeks I called inquiring about the glasses. I was put on hold and waited for some time. The person came back to the phone and asked me for some personal information, and I was put on hold again. That person came back and let me know that my glasses were in and told me the they had not been displayed yet. I asked her how long that had been at the shop she implied, for some time. In short I think Progressive's service people need to step up to where their Optometrists are.

I think I finally found my go-to place to see an optometrist and get glasses!…read more It all started with me visiting on a whim when I needed my glasses adjusted. I wasn't even a patient of theirs, and they adjusted my glasses for free (and with a smile). So I told myself that when I needed an eye checkup and to buy some new specs, I'd go here. Cut to months later. I visited to get an annual eye exam and look for glasses. The optometrist I saw, Dr. Fiechter, was SO professional and nice, and took the time to explain the intricacies of my eye health to me -- no eye doctor had ever done that before. She even showed me images of the back of my eye, and explained what we were looking at. She wasn't just going through the motions. I wasn't planning on getting my eyeglasses here, but this place has so many different brands and styles of glasses that I ended up finding the perfect pair here. My glasses were ready a whole week earlier than scheduled, which was just perfect. I can't recommend Progressive Eyecare and Eyewear enough!

I have been coming here for my annual eye exams for well over a decade. I love Dr. Ami Fraser…read more She is great with our kids, too. I have had to go to other eye doctors for medical eye exams and they've all been very professional and courteous as well. They have very friendly staff and everything is very clean with a large selection of eyeglasses. Highly recommend!

We were very disappointed with the on call service from Zionsville Eye care but as soon as my…read morereview went live Dr. Garn sent me a message and made arrangements to see my husband in his office asap. He promised to address the messages the on call receptionist gave us. We are so thankful.

Staff was fine. Doctors were fine. Their business and insurance staff work is less than stellar…read more Peyton was difficult and rude. Will NOT be going back after years of using the Fountain Square office. Do not recommend to anyone anymore. Will be filing BBB report.

This review is for the mural and not the business. This is not only a mural, but an advertisement…read morefor Machja Eye Care. It is attention grabbing and very interesting. You cannot help but look. It is on the front of the building and wraps around both sides. It was painted in 2016 and is the work of Justin Oloson of Olson Studios. The right side of the mural depicts a close up of a bright blue-eyed person with glasses on set against a colorful wavy background. The front has the building's address hidden into an eye chart and a brown eyed man with glasses on and the colorful waves behind the eye chart and to the mans right. The left side of the building has a blonde-haired, blue-eyed woman, yep, you guessed it, with eye glasses, looking at the colorful waves that are in front of her. I like the colors used in the mural. The colorful waves contrast very well with the background. And even though it is somewhat basic, the artwork is on point, Olson is very talented. The mural is in excellent shape and looks pretty fresh. Parking here to get a closer look is pretty simple. You can pull into the clinic's parking lot or snag a free spot on the street, get out and look as long as your heart desires. I just parked on the street in front of the clinic. Anyway, as with most murals that I have visited and reviewed, this is not a long stop. I was there less than 5 minutes. So, you may want to consider planning out additional stops at many of the other attractions in the area, or making this stop part of a larger itinerary to maximize your time and trip.

I'll keep this short…read more Good, friendly, courteous employees. The eye doctor was good. Thorough. They were helpful in setting up a referral to an eye surgery place to zap out my cataracts, then even more helpful when that place didn't contact me whatsoever but scheduled me for an appointment and told the eye doctor's office they had called, spoken to me and left a voicemail (They did both things? Really? Interesting, considering I received no voicemail and never spoke to them on the phone once. That review will be forthcoming and will very likely have a far different tone and tenor than this one). They went above and beyond to help me pick up the mess that the eye surgeon's office left me in less than a week before the surgery, so I was extremely appreciative of that. A little pricey, even for Fishers. Hard to get a prompt appointment. I called up and told them my vision was blurry and I had headaches by the end of the day every single day. See you in two weeks. Very good selection of eyeglass frames. They stay open late on Wednesdays. Good for us working stiffs as a way to pick up glasses and not take time off. In all, much better than the place in the mall.

The eye exam was thorough. Got in promptly. They have a wide selection of frames there. They are…read morefriendly and courteous. They worked with VSP (my insurance). Couldn't be happier with the glasses.