1. Bright View Family Vision

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Avon, IN

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Bright View Family Vision

4.0 (5 reviews)
Closed • 8:00 am - 5:00 pm

Services - Bright View Family Vision

Eyewear fitting

Eye exams

Retinal imaging

Bright View Family Vision Photos

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Recommended Reviews - Bright View Family Vision

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3 years ago

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9 months ago

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7 years ago

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2 years ago

Doc was very personable and knowledgeable. Explained issues with eyes and glasses and explained types of glasses, etc

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2 years ago

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MyEyeDr

MyEyeDr

3.2(14 reviews)
2.9 mi

Wonderful experience…read more Dr. Kassenbrock and her staff are extremely thorough and make sure to explain everything related to my vision. I am extremely surprised by the previous low ratings and can only assume they are related to staff that no longer works at Ossip Avon.

We are extremely disappointed with the way MyEyeDr. handled a problem with a very expensive pair of…read moreglasses. My friend Rick purchased progressive transition glasses at the MyEyeDr. Avon/Raceway Road location. The glasses cost more than $700, and they were not right from the beginning. Rick is a professional truck driver, so clear and accurate vision is especially important to him. Rick returned to the office more than once because the glasses were not working properly for him. He was repeatedly told that they simply needed to be adjusted, but the adjustments did not correct the problem. I eventually contacted MyEyeDr. customer service. I was told that the glasses would be remade and that Jennifer, the manager at the Avon location, would be notified. When Rick went to the office and spoke with Jennifer, he was told he needed to have another eye examination before the glasses would be remade. Rick did exactly what was requested and obtained another eye exam. Then we were told that MyEyeDr. would NOT remake the glasses because the new examination resulted in a new prescription. This is what is so frustrating: Rick complained that the original glasses were not right. He followed the instructions he was given, including getting another eye exam, and then the results of that required exam were used as the reason not to remake the glasses. We weren't asking for free glasses or anything unreasonable. We simply wanted the expensive progressive glasses we had already paid for to be made correctly. When a customer spends more than $700 on prescription glasses, reports a problem, repeatedly returns for adjustments, contacts customer service, and then follows the manager's instructions to obtain another examination, I believe the company should stand behind its product and make a genuine effort to correct the problem. Unfortunately, that has not been our experience with MyEyeDr.

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Bright View Family Vision - opticians - Updated October 2026

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