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Avon, IN

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Norman & Miller Eyecare

5.0 (1 review)
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Services - Norman & Miller Eyecare

Retinal imaging

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8 years ago

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Bright View Family Vision - Beautiful display of glasses

Bright View Family Vision

4.0(5 reviews)
2.9 mi

Amazing service from the entire staff! Everyone is so kind and attentive, and the doctor is…read morefantastic. They go above and beyond to walk you through everything, and actually listen to the questions you ask. I've had many different eye doctors as I've lived in a few states over the years and this place is by far the BEST!

Messed up my prescription years ago when ordering glasses, which took multiple visits to get right…read moreand never fixed my contact prescription to match, even though I paid for that service. Called over the phone to ask for details of updated script and was told I need to pay again if I want help, in a very negative tone. Went to the doctor and the receptionist instantly told me they would call the police if I didn't leave. Eventually the doctor spoke with me and told me that it was my fault and I accepted the bad prescription. They are great as long as you do exactly what they say, otherwise they will treat you very poorly and basically insist you go elsewhere. The customer is only as valuable as the doctor believes that you'll swipe away without asking questions. Also back when they finally got my glasses corrected, I received a text saying to schedule an appointment to pick them up. I didn't understand why I would need an appointment so I just went there to pick them up. Apparently the doctor was having lunch and she had to unlock the door to hand them to me. I'll never forget the look of disdain she had for me, so none of what happened today (above) surprised me l. I was a huge bother then and an even bigger bother today because I asked questions instead of paying right away. I've had good work done there before and she seems to be good at her job most of the time, but it appears that her ego (big shot doctor, (eye roll)) is seeping into how they believe that they should treat customers. Fun fun.

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Bright View Family Vision - Front desk area

Front desk area

Bright View Family Vision

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Norman & Miller Eyecare - optometrists - Updated October 2026

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