Staff was rude on the phone when I called to schedule an appointment. I was told I'd have my eyes dilated at the visit (I had no choice). I ended up cancelling and going somewhere else read more

Amazing care and very friendly staff. They are very knowledgeable and are always willing to help with any questions you may have. Highly recommend! read more

Scheduled an appointment and made sure to ask if insurance was in network (otherwise I wouldn't have scheduled).. weeks later I get a call about my appointment which I now have to cancel after I have requested day off work and planned it saying my insurance isn't in network. I leave a negative star review on Google. I get a typed letter with my personal information on it sent to my home address. predatory, defensive and bully behavior, and very disturbing that a business has the time to do that to try to justify their mistake. it's a weird way to try to keep customers. I would avoid this office. Also look at other negative reviews, appears to be rude staff and a trend of such behavior. read more

well, let's see where to start. I call to make an appointment and the lady who answered the phone was very rude and snippy with me. she was short, and acted as though I was bothering her because of the questions that I was asking during the phone call. THIS IS HER JOB, TO ANSWER PATIENT'S QUESTIONS!!! So, I come for my appointment and the doctor was rude. She gave off the vibe that she was 'better than me' and I did NOT appreciate that one bit. she was trying to hurry me along as if I was taking up too much of her time. The tech that helped with picking out frames did not even show me all of my options that my insurance would cover. I had to keep asking her a million questions and again, she acted like I was taking up too much of her time. She was not friendly and shouldn't be working with people if she cannot be nice and helpful without an attitude. She was abs NO help with picking my frames out, at all. she was not even showing me anything, or explaining anything on the ones that I had to ask her about. I am not happy at all and will never come there again. If there were negative stars to give, or even zero, I would've chosen that. Very frustrating and disappointed!!!!! read more

great place i would have anyone ggo there the doctors and staff really care about you the doctors come up with a plan. ` and getting the eyewas great. they explained everything they we read more

As advertised- a positive experience and thorough reassuring eye exam. Thank you team Plainfield Eye Care and Dr DeCook

I fully agree with Rachel W's review, but I'd take it a step further. I used to live west of Plainfield, but I moved to the North East side of Indianapolis (Keystone at the Crossing). You really only visit the eye doctor once, maybe 2x a year, so I drive to Plainfield to go to Plainfield Eye Clinic. I had Lasik surgery in Ft. Wayne and Dr. Groninger-Bright at Plainfield Eye care worked with the Lasik center I used so that I could have all of my pre and post op care done locally through her. She has had Lasik. She is very personable and knowledgeable. If you need to go to an eye doctor, live near or far, you should visit Plainfield Eye Care. Remember, you always get what you pay for, and I prefer to pay for quality when it comes to my eyes. read more

My husband and I visited this office last fall. We came here based on other online reviews and we weren't disappointed! Office staff was very friendly and we were able to schedule both of our appointments same day, back-to-back. We had contact lens and eyeglasses exams done. Dr. Waldon was very friendly; had we not moved from the area we'd still be clients. Highly recommend this office if you're searching for a new eye doctor, you're new to the area, etc. read more

I have been a patient of Dr. Groninger for years. On my last visit it seems there was a mix up about my my yearly appointment. The staff tried researching the error, but never the less, made sure i got my exam and seen the Doc. The Doc was very apologic about the trouble i had, it was really no big deal as they still took me in and gave me my exam. I just want to say Thank you!, to the entire staff and Dr. Groninger for getting me in, and taking the time to make sure i got my concerns answered and as always, treated me more like a family friend than just a patient. Oh, one other thing, this staff still knows how to smile at their customers and treat them with respect and concern. read more

Had a very positive experience. Everyone was very polite, they jumped right in to get me in and out through my appointment. The selection of frames is extremely large making it easy to pick something out that worked best for me at a great price. Thanks for the great experience. read more

I drive from the southeast side of Indianapolis to see Dr. Groninger. PEC docs and staff are top notch. I have eye problems and every time I see a specialist, they comment on how good Dr. Groninger is. Yes, agree 100%. She is thorough, kind, and she answers all of my questions. I appreciate the care I receive at PEC and will not change providers unless we leave the state. They are THE BEST. read more

I have been going to Plainfield Eye Care and Dr. Groninger for more than 20 years, and I can't imagine going to any other eye care professional. Everyone is wonderful, and I feel confident that I am getting the best care possible. read more

I 've been a patient of this establishment for over 45 years. Every since they were located next to the Galyans. Dr. Maloney was my optometrist. I called to get an appointment on July 11. Gave them my info. and they give me an appointment for Sept 9. I told them I was having a problem with my vision and needed to get in. Patient for over 45 years and they say, that's the best we can do. Sorry about your problem! Got on the phone called another optometrist and scheduled an appointment to July 17 th. This establishment does not care for their long time patients. read more

Dr. Groniger and her staff are warm, friendly and extremely accommodating. Their "chair side" manner is over the top. If you need glasses, they offer a broad selection of frames and lenses to choose from. read more

Only 5 stars, just because I can't give them 10! I have been going to Plainfield Eye Care for over 20 years. The office is very clean and well decorated. The front desk is very helpful and friendly. The technicians that check you before you see Dr. Groninger are all wonderful. Very helpful and professional. Dr. Groninger is the best! She's so caring, friendly, knowledgeable, and takes whatever time you need to discuss any concerns. Very thorough eye exam. Hugh selection of frames. Great help from everyone in selecting the best frames for you. Any problems with them, you just drop by the office and they will fix it. I would highly recommend Dr. Groninger and her caring and able staff for any problems or issues relating to eyes. Dr. Donaldson is new to the practice. I have not seen her yet, but I hear very good things about her. read more

The staff are awesome. Way way way better than commercial vision care chains. Worth the drive for me every time.

I have been going to Plainfield Eye Care for as long as I can remember. It gets better each appointment. Great staff!!

I have been a patient at Plainfield Eye Care for probably 40 years or so. This office has always taken great care of my eye care needs. They have continually updated and added the newest equipment for testing, and the staff are amazing! My optometrist is Dr. Donaldson, and I love her! I highly recommend Plainfield Eye Care! read more

Based on the positive reviews I decided to call and make an appointment for my daughter. Unfortunately, the receptionist was very rude and I decided to take my business elsewhere. read more

Stunned by the ego-centric approach of Dr. Groniger at Plainfield Eye Clinic. The staff is accommodating, but terse and unfriendly. The doctor gives prrefunctory exams and only sees patients after they've waited over 40 minutes. Numerous visits resulted in little or no answers regarding a chronic eye condition. read more

My family has been patients of Plainfield Eye Care and Dr. Groninger for many years. I have gone to other clinics due to my insurance but always keep coming back. Their staff is friendly, well trained, and educated on the latest trends. Their equipment is current and they are always ahead of others on technology. Dr. Groninger is the best at what she does and always takes the time to get to know her patients and their needs. My daughter had an eye infection that was treated by the local immediate care, we thought it had cleared up and was a non-issue. Through the eye scans they do, Dr. Groninger found scar tissue that could be damaging to her eye so we monitor it annually now. You only get one set of eyes and I only want the best taking care of mine and my family's. Dr. Groninger and the staff at Plainfield Eye Care are truly the best at what they do and I highly recommend them. read more