I held out hope this company would take responsibility and treat their repeated failures as one‑off…read moremistakes. Instead, it's clear this is simply how they operate--followed by deflecting blame elsewhere. This company demonstrates a consistent pattern of poor communication, missed commitments, and lack of follow‑through. They were the original installers (the Paso Branch that is now closed) and were hired (the Redlands, CA branch) to replace our batteries. Site survey completed June 2025, plans approved November, permit held for four months--and still no installation. After I repeatedly chased them, they scheduled an install for 2/10/26, then canceled four days before due to missing parts. What followed: ignored calls, unanswered emails, empty apologies from management, and promises of "personal follow‑up" that never happened. Ultimately, they blamed the lease holder and walked away citing their contract for repair had been pulled. (no kidding after 10 months of having it in your lap without ANY end in sight). Based on documented timelines and repeated lack of communication, this experience reflects systemic operational issues rather than isolated errors.

Sea Bright Solar was sent out to troubleshoot an initial installation issue on our new system. Sea…read moreBright was not the installer. Office communication was great- thanks Mari! Nico and Julio arrived on time and were prepared. Within a short period they discovered that the Current Transformer connection clamps were not applied properly. With quick adjustment of the two clamps, the team then validated the system readings. Our system APP is now accurately reflecting and recording solar production, amounts sent to the grid, pulled from the grid, stored and used by our batteries and power used by our home. Replaced all system covers and answered all my questions. Thank you Nico & Julio. I love the appointment reminder that shows the names of the service techs assigned to the service call.

They were professional and were able to get it done in a timely manner and without any problems.read more

I am writing to formally file a complaint against UniverCity Solar LLC, located at 242 East Airport…read moreDrive, San Bernardino, CA 92408, regarding unresolved roof damage, ongoing water intrusion, broken promises, and what I believe to be negligence and misrepresentation that dates back to 2022. UniverCity Solar has visited my home on two separate occasions over the past several years to address a roof leak that developed after the installation of their solar system. During those visits, their technicians identified cracked roof tiles as the cause of the leak, repaired those tiles, and sealed the affected areas. Despite these repairs, the roof leak continued. In January 2023, I communicated directly with Aaron, a representative of UniverCity Solar, who acknowledged the damage and promised that the company would repair the interior damage caused by the leak, including repainting the roof area stained by water intrusion. Aaron repeatedly delayed this work, citing a lack of available personnel, but reassured me multiple times that the repairs would be completed. At one point, he even stated that he intended to hire a professional painter to perform the work. Trusting these assurances, I waited in good faith for over a year, during which time no repairs were made. In late 2026, heavy rains resumed and caused additional damage, including deterioration to the drywall and window sill in my dining room--the same room originally affected by the roof leak. On December 3, 2026, UniverCity Solar sent Adam to inspect the roof. At that time, they claimed to have discovered damage to a board outside the solar panel areaand abruptly stated that they were no longer responsible for any repairs. This sudden reversal is unacceptable. Regardless of any newly identified issues, UniverCity Solar previously diagnosed the leak twice as being caused by cracked roof tiles, which they stated were responsible. I relied on their expertise and professional assessment. If their current claim is that the cracked tiles were not the cause, then the company is still responsible for misdiagnosing the issue on multiple occasions, which directly resulted in delayed corrective action and increased damage. Due to the age of the damage and the prolonged delays caused by UniverCity Solar, I am now unable to file a homeowners insurance claim, as the issue is no longer considered new damage. Their failure to correctly diagnose and permanently resolve the problem has directly hindered my ability to seek insurance coverage, resulting in financial harm. Additionally, I am deeply disappointed to learn that Tim, the salesperson who sold me UniverCity Solar's services, misrepresented the company's roofing credentials. I was told that UniverCity Solar carried a full roofing license, only to be informed later by Aaron that they carry only a limited roofing license. This discrepancy further undermines my trust in the company. I am especially disheartened by this treatment given that I have provided over three referrals to UniverCity Solar, all of whom became paying customers. This level of neglect and refusal to honor written and texted commitments--copies of which I possess--is unacceptable and does not reflect the service that was promised to me. At this point, I am unsatisfied and disappointed with UniverCity Solar's conduct and believe their actions constitute negligence and potential malpractice. I am requesting that UniverCity Solar be held accountable for: * Honoring their written and verbal commitments * Repairing the interior and exterior damage caused by the roof leak * Addressing the ongoing water intrusion issue in full I processed additional complaints to the Federal Trade Commission report number 195345513 and the Better Business Bureau under the Pacific Southwest, Central & Inland California division.

They claimed to beat any price. Needless to say we got a better price from another company for a…read morebetter product. I'm always suspect of any company that says we will beat any price. Don't waste my time and just give me the best value upfront. Lesson learned, don't waste your time.

I had gotten many quotes for a solar system in the past and have know of OC Solar when they first…read moreintroduced me the solar roof. While the solar roof was way out of our budget, the solar panel and powerwall system that they've configured for me was well beyond what I expected and was well within reasonable cost. Sun Run was out of the question, and even Tesla themselves weren't able to meet the final project demands when they first designed my system. OC Solar was the only who actually met my needs and were on top of the whole project timeline. Look no further than these guys. They did a wonderful job and would go to them in the future for my other solar needs. Ask for Brooklynn and she'll take care of you, without a doubt.

What ever happened to companies trying to do the right thing? I had an appointment on Monday 9/1…read moreto get an estimate for a new roof. I set the appointment the week before and noted that it was a holiday. The woman and I questioned if it was actually going to happen so she checked and came back with yes. On that same call, she put in that it was kind of a rush because I had to satisfy an insurance issue. I was called on 8/31 by a woman from Semper Solaris and they re-confirmed with me that they would be there on 9/1. Because I called the main number I am not sure which office was to be here for the appointment. Long story short the representative never showed up. I then called on 9/2 to see about a reschedule, as I did not want to impact my solar panels originally installed. They apologized for the rep who did not show up (still do not know who that was supposed to be) and told me they had 2, 3 or 5 available. I said 2 or 3 and I could not do 5pm. They said they would call me right back. About an hour or so later, I received the call back and they only had 5... The next available was not next week. I said never mind because I have a time crunch to try to get the roof replaced for insurance reasons. Today is 9/3 - I was called by Semper Solaris who now wanted to reschedule with me. The earliest date is now 9/11. How did going from It is a sort of emergency and we will see you on Monday 9/1 to now 10 days later. This is not the first issue with this company. I wish you all the best if you choose this. This message will self destruct if this issue gets worked out :). Have a nice day.

Everything went well, and they were on time. A great company to do business with I always like…read moredoing business with veterans.

Great experience with customer service AND the solar cleaning service…read more Reuben is knowledgeable and educated me on the ins and outs of how solar cleaning works, the state of my roof, and what kind of future maintenances to keep in mind. I found out the builders left extra tiles on the roof! Communication from start to finish was consistent. I really like that they also provide other services for window cleaning and holiday lights installation; it made it easy to get all the quotes in one to save time. I am looking forward to my future service with Affordable Solar Cleaning Pros -- thank you, Reuben!

Amazing work done by Reuben and his crew. Thankful we found him as we had been looking for someone…read moreto clean our solars for sometime now. He was very easy to work with and very professional. Highly recommend him for any solar panel work.

Paul is a God sent. I highly recommend Nunez Electric…read more Trustworthy thank you He helped us with a challenging project and we have a new go to electrician.

The work Paul did was amazing. He was very professional and took his time. I will be sharing…read morepictures of what it looks like, but it looks outstanding. I did not expect him to install my charger on the wall, but he did. I asked about 20 different electricians to install my EV charger and they were all charging me 1500+. Paul, he only charged me $650. I think that is very reasonable, especially in this economy and the hard times people are facing. Also, he was nice enough that, when he showed me the first picture, there was miscommunication and the wrong plug was installed. My charger needed to be hard wired and a plug was installed instead. He only charged me a couple bucks more to change it out and I have no complaints. Thank you for your hard work and I hope your business continues to grow.

We spent a lot of time researching solar before moving forward and spoke with a few different…read morecompanies. Our first conversation with NetZero was with Donny, and while it was helpful, we decided to pause and keep learning. After doing more homework and later reconnecting with Nilda and Bobby, the experience felt very different. They took the time to answer questions in plain language, walked through realistic expectations, and never tried to rush us into a decision. After we decided to move forward, the process was handled professionally from start to finish. Nick helped dial in the system design and made sure everything made sense for our home, and Mark oversaw the install side and kept things moving smoothly. The crew showed up when they said they would, treated our home with care, and cleaned up at the end of each day, which we really appreciated. Permitting and inspections were handled by the team and communicated the steps along the way. There were no surprises. Kelly was especially helpful keeping us in the loop and responding quickly whenever we had questions, which made the whole process feel far less stressful than we expected going in. Overall, NetZero Energy felt like a company that values doing things the right way and standing behind their work. We are happy with the install, the communication, and the end result, and would feel comfortable recommending them to friends or family who are considering solar.

I can't say enough good things about Forme Solar Electric and Bobby. My original installer…read moredisappeared (out of business), and I felt totally stuck. Bobby jumped in, explained everything clearly, and got my system back online quickly by replacing several microinverters. The work was clean, efficient, and done right the first time. It's rare to find someone this dependable and knowledgeable. If your solar system needs repairs -- especially if you've been left hanging by another company -- call Forme Solar Electric. Five stars all the way.

I just had Semper Solaris install my solar panels and I am so happy with the support and…read moreinstallation by them. I cont them and immediately was greeted by someone who set up an in home free estimate. Naurice came to the house was gracious and kind as we agreed on the correct amount of solar panels. I would definitely recommend Semper and Naurice for all of your Solar needs

My review was reported to Yelp citing "conflict of interest ". And that if I don't remove it , it…read morewill be removed by Yelp support. I am reviewing this company honestly. A customer service staff even contacted me via telephone yesterday. She was very pleasant to talk to and she heard my concerns. Patricia Ponce did not want to address the damage the crew did to our wallpaper even when I asked to escalate to someone higher than her, which she denied. The SGIP rebate that they promised they will take care of never happened. We lost around $2k in rebates. Now please tell me if this is "conflict of interest ".

Update for my review with OC - Savannah from customer service reached out regarding my experience…read moreand expressed regret over how things went and changes were actively happening at the company. She offered a free panel cleaning, which she set up internally and had their team come out this past Friday without issue. Since the cleaning the panels have been much better performing especially after these past few weeks of misting and rain, about 25% higher output. I didn't think much of it but I get now it's worth doing to get the most out of the panels. Overall a very good response and experience with OC specifically for this issue. I feel that they do want to stand out from the crowd and responding proactively to feedback gives me more confidence they'll take care of issues as they hear about them.

OC Solar was fantastic from start to finish. They got me a proposal quickly, were transparent…read morethroughout the process, communicated consistently, and their online portal made everything easy to track. Every person who came out was professional and respectful. What really set them apart was handling both our full roof replacement and solar installation together. I didn't want a roofing company and solar company pointing fingers at each other down the road -- OC Solar eliminates that headache entirely. Their pricing was competitive, and their substantial warranty sealed the deal. Highly recommend them if you're considering solar!