Absolutely amazing service. After having tried unsuccessfully to get anyone to even call me back…read moreChris was prompt, professiona, did amazing work and turned my request around on a dime. My highest possible recommendation.

They seemed so indifferent to my project. I felt like I involved them early on only to feel like…read morethey didn't feel engaged. The work is high level in terms of install. They left me with audio not syncing to lips and I had to spend a considerable amount of time playing with the marantz amp, Gemini AI and tv to 'fix it'. My Bravío 9 tv picture and adjustments might have been configured. Or not. Who knows? I don't use this space a lot so was looking for a turn key solution. I had suggested another amp and they said you get this one without telling me why I wanted it. I ended up researching and overall the wattage is better and the receiver is better for my system but no one took the time to communicate the why on equipment. I felt like they were a better option then Best Buy install but ultimately left lacking. If I have a question today about the system i wouldn't feel comfortable reaching out with questions. This install was right before the Super Bowl.

Bat City TV delivered outstanding service for mounting two televisions at my home in the Buda area…read more They provided a clear and competitive quote promptly, and the installation was scheduled and completed the very next day, demonstrating remarkable reliability and efficiency. The owner, Adam, arrived precisely on time as committed. He executed the mounting securely, performed thorough cable management for a clean appearance, and ensured the work area was left spotless afterward. The entire process was handled with professionalism, attention to detail, and no unnecessary delays. This experience offered exceptional value, combining speed, quality workmanship, and courteous service. I would confidently recommend Bat City TV to anyone seeking dependable TV installation in the greater Austin region

This is the 2nd time I've used BCTV, and I'm so glad I did. Adam was so quick and courteous and…read moreclean with the tv mount install. I called them Monday, and they came out the same day. They are a GREAT value. I would highly recommend them for your tv projects.

After struggling with poor Wi-Fi coverage between the two floors of our home, Eric took the time to…read moredo a thorough assessment and gave us multiple options to consider. We ultimately decided on a mesh system, and the entire process felt very tailored to our home rather than a one-size-fits-all approach. He was extremely responsive, easy to communicate with, and on time. He explained everything in a way that was easy to understand and made sure we felt comfortable using the system before he left. He also tested everything thoroughly, which gave us a lot of confidence in the setup. The results have been a huge improvement. There is no more latency or lag during video calls, and our signal is now strong and reliable throughout the entire house. He is professional, knowledgeable, and left our home clean. I would absolutely recommend him to anyone looking to improve their home network.

Eric did such a great job at my house. My home had no ethernet wiring and I wanted to wire up a…read morebunch of POE cameras and also provide 10GBE to ethernet jacks upstairs and in my office as well as add 2 10GBE APs for my ubiquiti setup. Eric's quote was reasonable, well thought out and easy to understand. Of the 4 bids I requested, Wire Genie came in the middle in price but Eric was heads and above in his consideration and scoping of the task whereas many other installers seemed to be guestimating effort. Eric had a number of helpful suggestions both from camera positioning to running lines for future use and he did a phenomenal job on running a POE Doorbell camera behind brickwork and only needing one access cut that, at his suggestion, we put a 2-outlet blank faceplate over for future access/maintenance if needed. All cables were carefully labeled and terminated into my server rack patch panel. Awesome work!

Hired HiFi (Dustin) to set up my AV receiver, projector, a bunch of peripherals (Apple TV, PS5,…read moreSwitch) and my sound system. It was a pretty quick process and super affordable. I enjoyed talking about Tarantino movies while he put it together. Hiring HiFi again to set up a record player.

Highly Recommended!…read more Excellent communication, value, and service! Could not have asked for a better experience.

Absolutely fantastic job, very thorough, knowledgeable and fast! Set up my Fire TV and Orbi75…read moreWiFi. Craig has completed 4 projects for me, and I have been very happy with his work!

Craig is a good fella and very thorough. Highly recommend his skills, knowledge and hard workread more

Bond's TV did an excellent job figuring out what we needed, where it should go, and installing…read moreeverything. My husband was thinking a certain type of equipment and David Bond explained options that were so much better. We had a difficult electrical placement in a few rooms and David was able to figure it all out to have a seamless installation. The crew to install was exceptional. Bond was timely, reliable, easy to work with, and came in on our budget. We did 4 TVs, sound system, media room, and several other items. All perfect position and installation. Thank you Bond TV for getting ups up and running beautifully.

Bond's provided excellent response time and installed a new TV along with training some plus 70…read morecustomers in it's operation.

I greatly appreciated having a home security system installed by Longhorn Smart Home Solutions!…read more Good price and exceptional service! I had used an ADT system for years that needed replacement and ADT service had become problematic. It is great to see a local independent company do great work with exceptional 'old-time' personal service! I highly recommend Longhorn Smart Home Solutions!

We contracted Matt and his team to do a few projects on our new construction home:…read more1. Install security cameras utilizing existing pre-wire 2. Install home networking utilizing Ubiquiti equipment (WAPs, Network Switches) 3. Flush Mount TVs in multiple rooms 4. Install security system utilizing exiting pre-wire 5. Install floodlight 6. Install smoke detectors (Nest) Matt's team was great! Everything was installed perfectly and the team spent time to make sure everything was working as we liked. We did encounter some issues, however, Matt had his team work with us to correct them as we encountered them (i.e. faulty pre-wire causing false-positives on the alarm). I have to give a special shout out to Keith. He installed every single TV in the house to perfection. I was really looking forward to a beautiful flush mount install of our TVs in every room (especially the living, game, and media rooms) and he delivered. Will attach more photos of the cameras and networking closet (which was installed along with a fan).

It's been nearly two years since I met Mario, and I continue to call him first when ever I need…read moretech services. He gives us the best prices, is trustworthy, and has earned our customer loyalty. When my previous workplace was struck by lightning and all our connections went out, Austin Tech Services submitted the best bid to repair and set up a network that is systematic and grounded (so that the lightning damage doesn't happen again). I also like that I can text him for my personal quotes, repairs, upgrades - instead of having to call every time. We're all busy people and text messages can be answered at each other's convenience (for quick questions). He makes it easy for me to keep going back to this company, and we've always been happy with his and his team's work! In addition to installing our TV wall mount for us back in 2015, over the last couple of years we've also hired him to install our surround sound system and multiple ceiling fans. Thank you, Mario!

Mario took our $2600 down payment and disappeared. We are an Austin church and once we provided the…read morefunds he requested he neither completed the work or returned our money. He did not respond to our phone calls, emails or texts. This guy stole from a church so, be forewarned!!

I moved to town June 2021. I asked three places to install my theatre. I won't name the other two…read morebut they wouldn't get back to me in a timely manner and they had jobs pushing out their commitment to 9 months. At least one place told me I wasn't a "high dollar thus as valued customer". I remember those places, always. I called Empire and within 5 days they had a wonderful gentleman come over and give me an estimate. Side note, all stereo places prefer you buy their equipment before they install it. Empire did all my installation needs within one month and didn't complain that I only bought cheap ceiling speakers. The whole job was on par for pricing and the amount of work was well done and quick. Finally, I have Control4 so they were able to automate my theatre experience. I have had one issue, my router went down and for some reason the receiver I bought in NC lost it's IP information. While I had to pay for the service call, Empire had someone out within 4 days and not only was it fixed within 10 minutes, the installer showed me how to fix it! In summary, if you want good AV (Audio / Video) equipment and installation for your home in a timely manner, reasonable prices, and by good people, give these guys a shout. You'll be very happy you did.

These people are so customer oriented! I will definitely use them again. The tech who did the…read moreinstallation work was extremely polite, efficomet, and explained everything regarding the new setup. Terrific service!

Updated: the system is broken AGAIN, had a technician no call no show today…read more They remain garbage Absolutely a nightmare from start to finish. The initial sales call went super well, they got out to replace our vivint system within a week which is where the problems started. It took them no less than EIGHT TRIPS to finally get the initial install finished, and each tech they sent badmouthed the work done by the other techs, and management was utterly clueless and absolutely incompetent. The install work was incredibly sloppy, and we had to have painters out to repair all teh damage they did to our walls. They used a weird hodge podge of equipment and software, and we remain deeply unsatisfied. AVOID like the plague.

True protection until the system doesn't work and they don't help you at all. Worst customer…read moreservice do not use them. My system has been down for two months and they charged me over $100 to come out weeks ago and still nothing. Bad customer service