I gave one star as it is the lowest possible.
The company , especially James P, driver/ operator should be renamed unprofessional and unethical. We moved from Wisconsin to Tampa Florida.
His moving crew came to my house at 8:15 AM on Saturday and left at 3:30 AM sunday, more than half of which was spent by them smoking outside in my driveway.
In opening the boxes, their careless and haphazard packing is obvious. Finally after 20 hours the three movers took off.
That wasn't the worst part.
James who drives the truck himself showed up with 3 local guys to deliver my items. His attitude was very scary and threatening. He has no regard for the fact that if he gets paid to do a service, he should complete the job. He acts like he is doing us a favor by dumping boxes at our place.
In my naivete I agreed to pay him full cash before unloading my stuff.
He then ordered the 3 guys, 2 of whom had no clue what they were doing to unload everything and get out. One of the men who came with him volunteered to me that this isn't what he does everyday and that he picks up odd jobs daily, he was being paid a dismal amount for that day's job.
My contract included assembling disassembled furniture.the movers had disassembled and packed everything. They misplaced hardware like nuts/ bolts etc.
James started yelling at me to find them... " Where are the screws"???
They refused to assemble furniture back. They left my heavy furniture just sitting on the floor without anything holding them together.
James who claims to be "doing this for 20 years", fixed my Flat screen TVs the wrong way and when I asked him he said that I was confused!!!!! The only reason he even fixed them was because he wanted the TV packing back.
He even stole wooden pieces from a construction site opposite my house to make a packing crate for the future. Speaks a lot about his ethics.
He said that by placing the furniture where I wanted it to be, he had gone @above and beyond" his duty!!!!
Then he ordered the men to get out if the house and took off in his truck.
I got this company through Colonial Van lines and he refused to acknowledge their contract!!
My furniture is damaged, glass items broken and I am looking at another bill for someone to fix my furniture.
His movers even packed my kitchen garbage in a box. Obviously I did not want kitchen waste after 14 days in a warehouse and truck!!!!This was in a place in my kitchen marked do not take.
STAY AWAY from this company!!! read more