I called Prodigy last year when we found a couple bed bugs on the walls, and some in my roommate's bed. None of us had any bites and we only found a couple bugs, but we were a little freaked out to have found them at all. Matt and Quincy each came over to check out the house on separate occasions, but neither of them found anything that looked like it needed to be treated. They gave us some recommendations on how to prevent more from coming in (sprinkling diatomaceous earth around the baseboards and outlets, vacuuming regularly, raising beds, etc.) They easily could have exaggerated the problem and recommended we get the house treated just to make a profit, but instead they were honest with us and that made me feel like I could trust them. Fast forward a year later, I have new roommates and one of them is waking up every morning covered in bug bites, some of them swelling up. I honestly didn't think it was bed bugs, (maybe spiders, carpet beetles, or something else), since the last time we found the bed bugs was a year ago and no one else had gotten any bites sleeping in my house in that entire year. Since Prodigy only treats bed bugs I had a different company come out for an inspection. They confirmed that we had a few bed bugs and recommended a treatment. I called Prodigy, they were able to look up my file from last year, and I explained that we hadn't had any issues all year but now my new roommate is apparently extra sensitive to them and we need to do something about it. The estimate for the same treatment the other company recommended was about $350 cheaper with Prodigy, so I set up an appointment for Matt to do our first treatment that same week. He was super flexible with the timing which made my life much easier not having to miss work. We just had the second treatment done this week and so far so good! I'm so happy with everyone at Prodigy and definitely will recommend them to anyone suffering from bed bugs. I hope I never have to call them again myself, but it feels good knowing I have someone I can trust to give good, honest advice, and treat any bed bug problems I run into in the future. read more

To update my last review, its been over a year and still no problems have reoccurred. We've made a good decision choosing this company.

After getting bitten on my ankles at night and spotting a bug that (to my untrained eye) seemed like a bedbug, I completely panicked. As an attorney, I did what I have been trained to do: lots and lots of research. I even coughed up the $ to join this site to see what other, un-biased reviewers thought of the exterminating options. I spoke with people from at least ten different exterminating companies and was most impressed with Prodigy. I spoke initially with Sabrina, who got back to me within 24 hours of my distressed email. She explained how Prodigy worked and how the company treated bedbugs - that an initial inspection was required to ensure that there were, in fact, bedbugs at the home, and that the money for this inspection would be put toward the treatment if it was warranted. Prodigy uses heat (not chemicals) and also has a steam option. The price for the heat treatment was more than what I was getting quoted for chemical treatments, but there were a number of significant positives: a) I am pregnant and don't feel comfortable with numerous chemical treatments; b) I don't have to do tons of work prior to the treatment - I have a shit ton clothes, and the just the thought of cleaning/dry-cleaning/vacuuming everything was enough to give me heart palpitations; and c) one singular treatment instead of numerous ones. I know I'm not alone in thinking that setting up appointments during the work week, and worrying about someone arriving late, is just a big drag. Sabrina heard the whole back story, asked me relevant questions, and recommended an initial inspection. I liked that because, unlike all the other companies with which I had communicated, it seemed like Prodigy actually cared whether there were bedbugs as opposed to just making some more money. SInce I was already home today, I told her that today would be great but otherwise before work. She told me she would check with the service technician and see if he was in the area and could come by today. Just as she said, she called a few minutes later, said Matt was around, and could he come by in 20 minutes. Delightful. Matt was punctual, professional, and provided a thorough review of my bed and couch. When I found out he is also the owner of the company, I was even more impressed. He did not find any evidence of bedbugs, but I am 100% convinced that if I do spot the little buggers, I will know exactly (and immediately!) where to turn - Prodigy Pest Solutions. read more

Excellent service from start to finish. I needed to schedule a termite inspection quickly and they accommodated my schedule. Matt performed a thorough inspection and gave me some great advice on how to treat our new home to deter against pests. read more

Matt has been working with us when other pest companies made our issues sound generic; they treated me like someone who simply saw a mouse in the kitchen and called. After moving into a house, we discovered a significant, long-standing mouse issue. We had killed 7 mice ourselves in a couple locations and found nesting in the attic. The nesting is bad enough that we have to hire a company to clean up the areas. Yet somehow, even after I shared that information, other companies were going to come out once with poison and one even said that they don't go into attics that only have a few planks down. Prodigy has been out three times. He's used several techniques. I was really impressed when he used the poison bait stations to determine which locations had active mouse issues, and to judge how active. He's been very flexible. For example, when he heard that the attic was only partially floored, he said he would try moving around and if he could not access an area. he'd come back for no additional charge after I put some planks down -- that was not needed. -- He's instructed me to call if there are any developments. Matt was professional but also quite friendly. I highly recommend Prodigy Pest Solutions. read more

Having bed bugs in my apartment was terrifying and overwhelming but the second I spoke to Matt on the phone he made me feel better. Aside from being experts and using the most effective treatments available those guys had hands down the best customer service I could have asked for. They were prompt and kind, answered all of my questions and when I found out that the entire building was infested (after I paid to have my unit treated) my landlord paid to have them treat the unit below me and they re-treated my unit for free. Not because they had to but because they're genuinely good guys and they care about doing the job right. Weeks later Matt reached out again just to make sure everything was still ok, totally above and beyond. I would and have recommended them to anyone who I know needs extermination services. They are the best. Don't even call anyone else. read more

I only regret I didn't call Prodigy Pest Solutions sooner. I noticed bed bug bites in the late summer and even after having an exterminator come in and spray my bed several times and trying every natural remedy we could find on the internet-nothing worked! I was literally at my wits end by the time I called Prodigy and by the end of my first phone call with Sabrina I immediately felt like a normal person again. I chose the heat treatment option and even though it was pricey, it was guaranteed and I haven't found any bites since nor has my partner since we had the treatment a month ago. Every interaction I've had with any employee/representative of Prodigy has been nothing short of pleasant and professional; from Sabrina who answered all of my questions, to the men who came and serviced my appointment (and even gave me an extra ten minutes to get ready to leave for work), and the email I got from Matt after everything asking if I had a positive experience. I definitely recommend calling Prodigy if you're looking for a local business to support that will go above and beyond what you're asking for. Update on March 30th, 2016** A few weeks ago I got to work and found an adult sized bed bug on my clothes. I immediately freaked out and called Sabrina that day because I was worried that the infestation had come back. Sabrina called me back right away and after asking a couple questions we agreed it was possible the bug hitched a ride on me from the subway (eeek!!). Nevertheless, Sabrina decided to send over someone to check out my apartment and do a treatment for free THE VERY NEXT DAY! Matt came over that next day and did an examination of my apartment and even though he didn't find anything, did a residual treatment just so I could go to sleep that night with a little bit of peace. Again, Prodigy Pest Solution is the best it gets when you're trying to deal with an problem as overwhelming as bedbugs and also at giving their customers peace of mind. Thanks again! read more

At a time when I felt so exhausted, beaten down and entirely overwhelmed, Prodigy exemplified the complete opposite of all of these emotions. From the minute I spoke with Sabrina on the phone, I knew I was in good hands. Not only did they get rid of the bugs, they were thoroughly engaged and understanding throughout the process. I have a tremendous amount of respect and appreciation for what you do and how you do it. Thank you, thank you, thank you! read more

Matt from Prodigy was great! From the moment I first called him he was very informative and answered all my questions. He was right on schedule for the appointment time, which is a big plus for me because I hate waiting around all day for someone to show up. Matt guaranteed his treatment and is an honest guy, I definitely recommend him for all your "pest needs "!! read more

With the heat this summer, I began seeing palmetto (!) bugs, about one a week. Goo. Those things are huge and very unsettling. Prodigy came out, assessed the situation, and sprayed. They also came out a second time to check and respray, just in case. I am now roach-free and couldn't be happier about it. The staff at Prodigy are super friendly as well and worked with my annoying scheduling conflicts to make sure they could come out when I was available. Thanks so much to the whole crew at Prodigy! read more

An outstanding customer service company. Emails and phone calls answered promptly. Sabrina and Matt were both great answering questions and putting us at ease about our bed bug situation. We opted for the heat treatment in hopes of knocking out the problem in one shot. It's very early, but we've got no signs of bugs since the treatment. I'm confident that the problem was resolved on their first attempt, but I'm also very confident that if, for some reason, it wasn't, Matt and his crew will take care of it whatever it takes. read more

Wow! Prodigy never ceases to amaze me. This time we were dealing with mice, and Matt was able to accommodate us only a couple days after reaching out. Wayne was the servicer and was very friendly and knowledgeable, and showed up at my door right on time. He went right to work on finding all the holes in the walls and under the sinks, and plugged them up tight so there was no chance a pesky mouse could get through. And at no charge! If anyone has pest problems and doesn't call Prodigy then they are missing out on some great, quality service. They're the best! read more

I have no other heat treatment experience to compare, but this service was excellent. I had tried two pesticide treatments after our son brought bed bugs home from a hotel in Florida. My husband thought I was nuts, but the bites would slowly reappear as they kept coming back. I was ready to move out, or start sleeping with poison, just to get rid of them. Prodigy answered all my questions, as we prepared over a long weekend, and were very patient about all my anxiety over electronics. They showed up on time and explained the process carefully. We came home that evening to a very hot house (over 90 degrees upstairs) but the house is now entirely free of any sign of bugs! It has been six weeks, and all is well! I love that there is no pesticide in the living area (they did use it in the basement, which is hard to get up to temp). read more

We were extremely pleased with the service from Prodigy. They had us do our homework to try to identify the specific bug that was causing our bites-- they didn't just come in and spray without figuring out what was causing the problem. Prices were very reasonable and we got a lot of free phone advice. Highly recommended! read more

Thank you so much Brittany at Prodigy for taking the time to speak with us and give us the tools we needed to find out if my daughter's bed had bed bugs. Thankfully she did not. Two bug bites and a few specks of dirt was all it was. Had Brittany not educated us on what to look for and how Prodigy could help us by examining pictures beforehand we would have spent quite a lot of money killing dirt! Although Prodigy did not physically come to our home, the time Brittany spent with us was invaluable. Should we ever need an exterminator in the future it will absolutely be Prodigy! I cannot thank you enough! read more

I called Prodigy Pest Solutions because I'd been hearing loud noises coming from inside the drop ceiling of my studio apartment. I thought it might be a raccoon or rats. I'd also been waking up with strange bug bites every few days and had found a few little beetle-like insects in and around the bed. I knew they weren't bed bugs but had no idea what they were or how to get rid of them. Quincy from Prodigy came for the inspection two days after I first called. He was on time and professional. He poked his head right up into the ceiling and found two large holes leading to the outside roof! There were no droppings, so he ruled out rats, and the ceiling space isn't big enough for racoons, so he advised me that squirrels were probably the culprit. Fortunately, there is no evidence of nesting. I showed him the bug I had found (and saved in a plastic bag), and he immediately recognized it as a beetle/weevil that he'd seen in another neighborhood apartment. I would recommend Prodigy to anyone dealing with insect or wildlife problems in their home. I will be able to sleep much easier tonight knowing that I don't have a raccoon nesting over my head! read more

I never write Yelp reviews, but Prodigy was more than deserving of a glowing one. Panicked that I had a bed bug infestation and called Prodigy first thing in the morning. Sabrina answered the phone around 7:30 and told me someone was scheduled to be in my neighborhood later that day, and that she would text me with what time they would be there. Got a text about 20 minutes later that somone would be at my place between 8:30 and 9:30. Matt showed up at 8:40. He was courteous, professional, and very knowledgable. It turns out I do not have bed bugs (wooo!) but he gave me some sticky traps to set up as a precaution. With the warmer weather, my house has been having some general bug problems, and I asked him if they'd be able to come back to do a general service. More than impressed with this company and will definitely be using them again. read more

Never had this issue before,so hearing the prices of service were a little high to me. Though i must say money well worth it. Sabrina and her staff were just amazing, caring and did such a wonderful job. In conclusion, problem sovled with excelent work read more

Found these folks after reading Yelp reviews and reviews on their site. They worked with me in California on a Friday afternoon in Philly to identify needs, scheduling, costs, preparation requirements - and then called to say that my insect was a carpet beetle and treatment was not necessary - costing themselves and saving me a considerable amount of money. The whole process was informative and soothing. Although I didn't actually have to do the heat treatment, I would highly recommend working with them, and I can certainly recommend their integrity - a valuable thing to know when you are dealing with a miserable situation from far away. read more

Neighbors still struggling. We are still in the clear....just saying.... These guys rock!

Prodigy Pest Solutions are the BEST in PA! If you have any kind of pest issue, this is your savior!! Matt has the best service and really knows the issues we deal with. We couldn't be happier with Prodigy! If you need a pest solution, Prodigy is the ONLY way to go! Fast, friendly, and clean! Thanks Prodigy!! read more

Called them about raccoons. Instead of trying to sell me something they weren't good at (something some outfits try to do), they led me to reputable people who do that. No upsell, no games. Was so impressed by their reviews, that I want to say that if I ever need to use them for pests they handle - I am calling THEM!! read more

Given the previous stellar Yelp and other online reviews, I contacted Prodigy in February to treat my place for bedrooms. Matt was prompt, professional, and personable when he and his assistant arrived and completed their treatment, which was successful until a month ago. I was pleased with the work. There was some lag in communication for the second treatment, but fortunately Matt did return my messages and even offered his services free of charge as a professional courtesy. I opted for the heat treatment, which was not free of charge, but offered at a discount. Matt and his team really redeemed themselves, and I highly recommend their services. read more

I used Prodigy Pest Solutions for a bed bug situation. I cannot say enough positive comments about this business! After a terrible experience with a previous exterminator I really appreciated that Matt answered my calls every time or responding quickly to my manic state after my discovery of these awful pests. They came out the next day and gave a 60 day guarantee. While the treatment is a bit pricey, your state of mind and comfort in your own home is worth the money spent. read more

I just want to say how great the service was with Prodigy. Starting with my first phone call to the completion of the job. Their work ethics are truly honest and extremely compassionate to your needs. They have incorporated the old fashion service that I once knew that is very rare today. I would highly recommend Prodigy for all your extermination needs. Go Prodigy. Thanks again!!!! read more

After running into a pesky pest issue in our home, we turned to Prodigy Pest Solutions for an inspection and advice - we were not disappointed. Quincy was very professional, courteous, and knowledgeable about our potential problem. He checked our home thoroughly and with great care. The team was quick to respond to questions, were always on time, and were professional from start to finish. I would highly recommend them! read more

I called Prodigy on a Friday afternoon when a different company came to my apartment for an inspection and claimed that the bug I had found was a bed bug. It really didn't look like the pictures of bed bugs I'd seen online, and there were no other indications of bed bugs at all, so I was a bit skeptical. I had friends flying in to visit for the weekend that afternoon though, so I needed a real answer asap. I called Prodigy in a bit of a panic and Sabrina was absolutely amazing. I had called to ask for an inspection, but she immediately had me send her a picture of the bug I had found and told me that it for sure was not a bed bug. She even had a technician look at the picture, who also confirmed that it was most definitely not a bed bug. She proceeded to spend the next 20 minutes on the phone with me, reassuring me and explaining what I could do to avoid bringing bed bugs back from the places I volunteer (which are known to have bed bugs). All in all, Sabrina was truly amazing and I would absolutely recommend Prodigy to anyone who has any sort of pest problem! If they were that amazing on the phone before I was even a customer and specifically said I didn't need to waste my money paying them for an inspection given my lack of any bed bug signs at that point, then it clearly shows what an honest and reliable company they really are. I will absolutely hire them if I ever have a future problem and will surely recommend them to any friends in the area! Thanks again Prodigy!! read more

I unfortunately live in a home attached to a neighbor with bed bugs. Prodigy has gone above and beyond with dealing with my recent bed bug problem. Sabrina was very helpful on the phone and very efficient. I was able to have my home treated within a few days of calling. After the initial heat treatment I still was finding live bugs and being bit at night. They came back a few days later and sprayed and inspected and after confirming we decided on another heat treatment. After a second treatment I still was having problems. They offered to inspect my neighbors house for free and treat any connecting spaces for free. They sprayed multiple times and were very good with following up. I would text Matt, the owner at all times of the day/night with any issues and he always assured me the problem would be handled and would see it to the end. He was always great at getting back to me and responding in a timely manner. Even after the warranty was expired, they still treated no matter what. I have been bed bug free for over a month now and know I can count on them to keep it that way. Great company and the best customer service!!! I'll definitely use them with (hopefully no more ) any future pest problems!!! read more

I called Prodigy after they closed on a Friday evening. I followed up with an email because I thought I came home from vacation to discover my house had bed bugs and I was terrified they would spread over the weekend. Within an hour I received a text from Matt. I sent him pictures of the bugs and he told me what they were...not bed bugs thank goodness! I know nothing about bugs so I asked him if I should use his services to get rid of the bugs I saw. He told me I could take care of it on my own and suggested the remedy. I am so impressed with both their promptness and their honesty. I will definitely use them in the future if I need any kind of pest control. read more

I discovered a dead bed bug on my box spring and I proceeded to freak out. I came to Yelp for help and I started reading reviews for different Pest Control companies. Prodigy stood out with the best reviews and they spoke highly of Sabrina. I was still wary because I knew I was dealing with a big problem. I called Prodigy and surprise Sabrina was a real person. She was as good as the other reviews said. She got Quincy out to my house and he confirmed my bed bug problem. I was concerned about the price of the treatment. I called another PC company and they were wishy washy about the possible results. I called Sabrina back and opted for the heat treatment. She walked me through everything and she was available to answer all of my questions in a timely fashion. I texted her at 5:58 pm and she responded at 5:58 pm. I sent her an email in the middle of the night freaking out because I thought I had brought bed bugs to my parents home and she responded at 7 am. They did a free inspection of my parents home and found nothing. Prodigy was so professional and punctual. Everyone that I dealt with at Prodigy was kind and understanding about my situation. I can not thank them enough. Whatever pests you are dealing with I would highly recommend Prodigy based on their professionalism and thoroughness. read more

I gave Matt a call about a pest problem we had. He came over the next morning, gave us his expert opinion, and we set up a time for the treatment. Matt was very pleasant to work with. He answered all of our questions, and made us feel comfortable that our problem was going to be taken care of. I definitely recommend Prodigy to everyone that has issues with pests. read more

Just as great as everyone says. They are very knowledgeable, helpful and professional. They even came back several times to finish the job when repeat treatments were necessary. Matt even did a free inspection of the neighbors house to put us at ease! Go with Prodigy if you need a professional on your side to solve your pest woes. read more

I recently saw a big black "water bug" ,aka roach, in my basement. My husband practically fumigated our basement bathroom and for a few weeks we kept finding dead babies in the basement bathroom. I was not happy with this and wanted the problem solved immediately. I called prodigy and Sabrina scheduled me with Quincy for 2 visits and told me I had a 45 day gaurentee of roach free. Quincy was on time and very helpful. he listened to me complain about the roaches I have seen as well as the few ants in the kitchen and sliver fish in the upstairs bathroom. He addressed those areas as well with spray. He also showed me areas to put spray foam so insects wouldnt be able to enter the house again. After the second visit Quincy told me to call if I saw anything and he would come spray again. I did see one baby roach and Quincy sprayed for a third time. Since the third visit I have not seen any more pests. I have been very pleased with the professional service I have received. I hope I never have to see an exterminator again but if I do it will be Prodigy. read more

These guys are the absolute best! We had a big problem with mice as soon as we moved into our new home. We tried everything to get rid of them ourselves and spent months doing so. We hired a national pest control company who came out several times but never solved the problem and it seemed, made the problem worse! I found Prodigy through a Google search and saw that they had a perfect 5/5 star rating. I was desperate so I gave them a shot. They were so accommodating and willing to work with our schedules. They came out the first time and that was all it took! It's been several weeks now and NO mice have been heard or seen. I can't tell you how much of a relief it is to be mice free! Thank you Prodigy!!! read more

After much careful research, I selected Prodigy for my problem with some roach control. I was worried because I have a beautiful dog who is my best friend and his safety was of the utmost importance to me. I initially spoke with Sabrina who understood my concerns and was willing to work with me... The specialist Quincy arrived and discussed my concerns with me and answered all my questions. He is very knowledgeable and reassuring. He did a survey of my South Philly row home and then applied the appropriate pesticide, which was pet safe. Quincy told me that they would reschedule a follow up visit to determine the effectiveness of his work. So, in about 2 weeks I expect to hear from Sabrina to schedule a follow up visit with Quincy. That is a "hands on" business practice that will successfully complete the service. I highly recommend this service and if you are lucky you might get Quincy too! Excellent! read more

It's been 3 months since Prodigy has been at our home for their follow up inspection and not a sign of bed bugs. From the first phone call to the follow up, all I can say is that they are a 5 Star, 2 thumbs up company!! Conscientious, caring, and very knowledgeable people to deal with. Sabrina spoke with my daughter and son to answer their questions as well. We would/ will recommend them to anyone with pest problems. Keep up the good work. read more

Prodigy lost our business because they did not call back after I was told a "termite specialist" would return my call within 24 hours - didn't happen. We hired Prodigy's competitor who is based out of Aston, PA and they did a wonderful job, with great rates too. I will not recommend anyone to Prodigy since their customer service is lacking. My five star review went to the other pest company in Aston, PA that we hired; I will refer everyone to them (their name begins with an A if you want to look them up). YOU SNOOZE, YOU LOOSE Prodigy! read more

Seriously, the best guys out there. I called them thinking I had a bed bug situation because I was having hives and break outs...I am sensitive to so many things so I started thinking it was the bed and was pulling out my hair and freaking out. I called and talked to Sabrina who was so nice and easy to talk to. She had someone come out early in the morning so that my landlord and husband could both be there to see if we had bed bugs. The inspection was totally free and I was told that there were no bed bugs. Quincey came out and inspected the mattress, the bed frame, the walls and surrounding area and did a thorough job. He explained that he has seen bed bugs before and told me what to look for and most likely, we just had carpet beetles which he said can sometimes cause an allergic reaction. So, no treatment needed besides some cleaning which we did. So far, so good. The landlord and husband were both happy. If we ever have an issue (God forbid), we will call Prodigy!!!! Thank you Sabrina and the team for coming out to see us ;) read more

Matt is really awesome. We had a bed bug issue a few years ago and I had called a few companies...some that did the chemical steam and others that used heat. I had trouble trusting the companies because they only offered one service. I live in a town house with connecting walls. What is great is that Matt offers both services so was able to tell me what was best for my situation. Because I have connecting walls Matt told me that heat would not work cause the bugs would escape through the walls to my neighbor's. I really felt confident and trusted his expertise. My husband travels a lot for work and just last week I was waking up with bites so was scared the bugs came back. He came back free of charge to see if they was an issue. He also checked my mom's house at the shore cause we had been there and treated her house as well. Thankfully, we did not have an issue again. If anyone has a bed bug issue Matt really is great and can be trusted. He won't just tell you, you have an issue like I've heard a lot of exterminators may do. read more

I was terrifued that those dreaded bed bugs were in my home. Sabrina and Matt were superb. They were patient with me, identified the culprit (carpet beetles), and gave me a plan of attack. In addition to that, Matt came to my home and did an inspection to be certain we were okay. Thank you Prodigy. read more