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Problem Baker

4.8 (30 reviews)
Closed 10:30 am - 8:30 pm

Order Problem Baker Takeout or Delivery

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PROBLEM BAKER ATMOSPHERE

What's the vibe?
Moderate noise
Outdoor seating
Dogs allowed

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Recommended Reviews - Problem Baker

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Reviews With Photos

Inside decor is simple and cute.
Marlene M.

Service was excellent, the front staff are friendly and helpful, parking was easy peasy, it wasn't crowded when I was there. I ordered the sea salt chocolate chip cookie. It was delicious. I will say the chocolate was mostly a big gooey chuck in the middle. It basically melted cause I asked for it to be warmed up. I wish it was spread evenly throughout the cookie. I ended up not eating the center due to this. Overall, great fix for my chocolate chip cookie craving.

Dana O.

Holy cow these cookies were DELIcIOUS! Worth the hype. Had the keep, red velvet Oreo, and sprinkle. All were amazing. Soft and just the right texture. Will def be back.

Top row left to right: chocolate chip sea salt, brownie, M&M Bottom row left to right: reesces PB, pistachio knafa, reesces PB
Lynnsey O.

Upon arrival at problem baker, I was greeted right away. I had such a hard time choosing which cookie I wanted because they all looked delicious. I got a pack of 6 for my fiancé & I since we were undecided. The chocolate chip sea salt was the perfect combo of sweet & salty. The pistachio knafa was the most delicious cookie I've ever had in my life. They explained to me what "knafa" is because I asked. I'm glad I decided to try it because it's amazing and I would recommend it to anyone! We personally were not a fan of the reesces PB cookie. The brownie and the m&m cookie were also tasty but there was no "wow" factor compared to the chocolate chip sea salt & pistachio knafa. I will definitely be coming back to try more flavors!!

Ube Cookies
Miranda M.

A quick and easy pick up from their stall at Philippines Fest's Ubeland! My friend and I enjoyed a classic Ube cookie from here which came individually packaged, as the Ube Dubai Chocolate cookies were already sold out. It was moist and delicious. The perfect sweet treat on this rainy day. I was very impressed with the sheer variety and volume of Ube flavored cookies. They had prepared for the special food festival and would love to see them at another event in New York City soon!

Dubai chocolate
Tracey W.

This cute little shop located in the north shore of Staten Island, is definitely a hit. My mom wanted to try it and honestly it didn't disappoint. They had about 20 cookies to choose from my mom got the Dubai Chocolate cookie which was the perfect crispy edge and soft and delicious in the middle. The coffee was strong and tasty and the service was great and attentive. Just make sure you're ready to spend $20 for one cookie and 2 coffees although it is high in price, if stays consistent it's worthy. I wish them luck and will be back try the other flavors.

Monique J.

New fave spot. I'll update once I taste the cookies. Super friendly, clean space. Bonus places to sit inside and outside (no pic)

Shipping box and cookies

They used to be located in CA but moved to NY, so I followed them and order online. I order monthly Birthday Cookies for my team of 150 staff so my order size changes monthly. Everybody loves them and can't wait for their month! We've tried them all. Customer service is excellent and for shipping cross country, they package extremely well and no cookie has come broken. Impressive and great quality product!

Rachel A.

First time coming in there the cookies are delicious. Took a little while to make my boyfriend's drink. The staff that we had he was by himself while there were people coming in the store. But i will definitely come back again

amy n.

Been waiting for this new cookie shop to open up. They have a large variety of unique flavors. Size wise they're huge like Crumbl. The service was great. The girl who helped us was super friendly in suggesting her favorites. My kids and are all agree we like it better than Crumbl. Our favorite was the Smores. The marshmallow atop the cookie was so satisfying to pull apart.

Problem baker coffee and  cookies  Absolutely amazing .

The staff was amazing and accommodating. The coffee and the cookies were amazing but most importantly was the love I was embraced with as a customer made me feel like family . I'm definitely coming back.

Left to right: choc oatmeal, choc chip sea salt, oatmeal cran walnut

Had been wanting to try them for a while and glad i did ! Owner (male) was extremely professional friendly and helpful. Did a great job explaining his company +purpose and loved that it aligned with my own values / things i look for in a dessert company which is integrity /good quality ingredients he was not kidding ! These cookies tasted like they were homemade in the best way ! Perfectly Gourmet not overly sweet like other companies and great flavor ! I got three cookies and would recommend each one 10/10 looking forward to coming again and trying the other flavors ! Definitely going to be a staple for me. Definitely check them out

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3 months ago

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7 months ago

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1 year ago

Business owner information

Photo of Bilal R.

Bilal R.

Thank you so much for stopping by. Hope to see you soon!!

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11 months ago

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1 year ago

Business owner information

Photo of Bilal R.

Bilal R.

Thanks so much!! It was a pleasure talking cookies with you :)

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1 year ago

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11 months ago

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11 months ago

I love these cookies! So soft well baked and filled with chocolate and candy. Friendly staff fast service and open 7 days a week.

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10 months ago

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11 months ago

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11 months ago

The cookies were so yummy and the coffee was amazing as well. Definitely would come back and recommend to whoever I know!

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11 months ago

Absolute Bangers! 10/10 cookies, drinks. Service is impeccable! Clean, smells delightful and the people are all gorgeous!

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11 months ago

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Ask the Community - Problem Baker

Cold Stone Creamery

Cold Stone Creamery

2.9
(48 reviews)
4.1 mi
$$

I feel cheated and robbed from cold Stone creamery by the store manager, Anna…read more The first week of January 2026 I went to discuss and possibly order a cake for a birthday on Jan 31. I wanted an image put on top of the cake. There was no way to tell how this image would look on the cake because the store isn't equipped with the kind of technology that can drop and drag a photo so that you can see what it would look like on the square cake. I was very apprehensive Anna Constantly told me to trust her trust her trust her. I kept telling her that I need for her to understand what I want, it seemed to me that she was yessing me to death. And I kind of felt rushed and pressured into placing the order. And reluctantly, I did place the order but 24 hours later I changed my mind and I realized that she had no clue as to what I wanted. I didn't feel confident that she was going to make the cake the way that I wanted it and I know that I'm in my timeframe to cancel since there was three weeks to go before I needed the cake. Upon arriving to the store to cancel the cake, I was taken by surprise by Anna and her other colleagues that they did not know how to process a refund you would think you simply hand your debit card over and they reverse the transaction, but this was much too complicated for anyone inside of cold Stone creamery to even comprehend how it was done. My refund of $111.14 had to go to the corporate office, I asked Anna to give me a receipt, some sort of trust and faith that we mutually understood one another that my $111.14 refund was indeed coming back to me. She offered me no receipt she offered me no confidence whatsoever Ave other than her word alone that I will be getting a refund she told me to trust her. So 3 weeks later today is January 23, 2026. I still have not received my refund. When I called the store any one of the employees tell me that they are not educated or understand understand the refund process. So therefore I'm still waiting for my refund of $111.14 which I believe I am never going to receive. I feel cheated. I feel robbed. I will never trust this ice cream shop ever again. I am very disappointed in this whole entire process. I have never experienced something like this before and I think other people should also be warned when you shop in cold Stone creamery. They may or may not understand what you want and when you decide, you don't want the product because you don't feel confident that they could actually make what you want I think they get insulted and they try to give you a hard time to prevent you from taking your money back. I am going to fight with these people every single day until I get my money back.

Love it there the staff is amazing. The food is really good the owner is really nice and…read morepersonalable and Benny is amaing.

Photos
Cold Stone Creamery
Cold Stone Creamery
Cold Stone Creamery

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Problem Baker - bakeries - Updated June 2026

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