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Pro Water Damage

5.0 (1 review)
Open • Open 24 hours

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Damage restoration

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9 years ago

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Excel Restoration

Excel Restoration

(116 reviews)

From the very first interaction with Aerin (Team Leader) and Mario (Estimator) to the incredible…read morecrew who carefully packed and restored my home, Excel Restoration truly exceeded every expectation. Although I didn't get to personally meet every single team member who packed my belongings, they absolutely deserve recognition as well. Everything was packed to perfection honestly, better than I could have done myself. The level of care, organization, and attention to detail was beyond impressive. When it came time to bring my home back together, the team worked tirelessly. The distance they had to walk, the physical labor involved, especially oh a hot day and the precision they maintained throughout the process did not go unnoticed. What stood out even more? The smiles on their faces while doing such demanding work. That says everything about their professionalism and pride in what they do. A special thank you to the entire crew Gerardo, Vladimir, Javier, Daniela, and Irma for your hard work and dedication. You didn't just move belongings; you restored comfort and peace of mind. Keep smiling! If you're looking for a team that treats your home like their own, Excel Restoration is it. Five stars isn't enough. The value they provide for the level of service, care, and quality you receive is truly unmatched.

I hired Excel Restoration after a slab leak damaged my home. They carefully packed and stored our…read morebelongings while the repairs were completed. Once the work was finished, they returned everything and took great care to clean, unpack, and place each item back where it belonged. The crew worked efficiently and methodically under Rosie's leadership. Rosie reassured me that despite the heavy rain, her team was fully prepared to deliver our belongings in great condition--and she was absolutely right. The rain didn't faze them at all, and they finished in record time. I was extremely pleased with their service. It was worth every penny and would definitely hire them again.

Inland Restoration - Mitigation work and drying out all the affected areas

Inland Restoration

(101 reviews)

In reply to Juan's comment.. Inland restoration told me they would take whatever the insurance…read morepaid.... When the insurance didn't want to pay, why did I end up paying money out of my own pocket? I never signed any paper work... Looking back I'm ok with what I paid because I had pity for Juan and the cheap labor workers he uses for his job. I don't have ill feelings towards inland restoration and I wish Juan the best of luck...

Highly Recommend Inland Restoration!…read more I was referred to Inland Restoration by a friend after my washing machine leaked and caused water damage to my wood laminate floors. From start to finish, the experience was smooth, professional, and stress-free. Juan, the owner, came out the very next day to assess the damage. He took his time to thoroughly inspect everything, explained the situation in detail, and by that evening, he had a clear and fair quote ready for me. I really appreciated how transparent and responsive he was throughout the entire process. We scheduled the work in two parts--first the downstairs, then the stairs and upstairs. The job involved removing the damaged laminate and old carpet, and replacing everything with luxury premium vinyl. Juan's team showed up on time, carefully moved all my furniture and belongings, and got right to work. They kept me abreast of the work and schedule along the way. They cleaned up every night and meticulous with their work. Along the way, they discovered some issues from previous installations--an uneven kitchen floor and a bedroom floor that didn't meet the walls properly. Instead of just covering it up, they took the time to fix the problems before installing the new flooring. The result is absolutely beautiful and feels like a huge upgrade from what was there before. Juan and his crew were professional, detail-oriented, and truly went above and beyond. I couldn't be happier with the results and would recommend Inland Restoration to anyone in need of quality restoration or flooring work. Thank you again for a job well done!

ARG Restoration & Construction - Mold was found behind a entertainment center.

ARG Restoration & Construction

(115 reviews)

I discovered mold in my bedroom and received several bids for the remediation and restoration work…read more The most reasonable quote came from ARG Restoration. Gabriel took the time to walk me through several options based on my budget, clearly explaining the pros and cons of each one. He told me the project would take a little over a week after the mold treatment, but the team finished everything in just four days. The workers were friendly, professional, and took the time to explain what they were doing and why. They also gave me style options for how the room would be put back together. Best of all, the total price ARG charged to tear out the affected areas, treat the mold, and fully restore my bedroom was the same amount another company quoted me just for mold treatment. I was extremely satisfied with their work and would definitely use ARG Restoration again.

I reached out to Rafael several years for repairs on my home. He was responsive and great, so this…read moretime I reached out to him again for another roof leak. Big disappointment. The first initial call was great and fast. As the work began, delays started coming up in almost every single process. Before the work began, I mentioned there was a small section of pipe that needed to be redone, and he agreed to do it. As the repair progressed, he didn't address the pipe, and kept telling me someone would be back to do it later on. Work began January 2026, and it is now almost May. Rafael has become super unresponsive, kept scheduling with no shows, and pushing back the repair. Then he just stopped responding altogether. Up to this point the repair still has not been done. ARG Service with Rafael was with an insurance claim. It seems to me like they just don't reply after getting paid. Very unprofessional and irresponsible. I want to recommend ARG and Rafael, but this experience has been frustrating and disappointing

Baldwin Construction - Hampton Inn Camarillo guestroom

Baldwin Construction

(4 reviews)

Great place to get restoration done I had a large project that had to be done within 2 weeks from…read morethe start date in order to make a deadline for the opening of the business and without the price to reflect the expedited time frame. I called and talk to the owner John great guy, personable he laid out what what's going to be done and how he was going to do it... and he delivered!! I recommend him to clients and friends now and haven't regretted it. Thank you guys and keep up the good work.

In march I came to Baldwin Construction to have a repair done to a leak coming from my master…read morebedroom. The leak was affecting the downstairs kitchen damaging the ceiling and lighting. I was promised by the co owner Michelle the repairs would be completed within 30 days. Instead it took 3 months. And it was 3 months of terrible situations. Michelle was redaily available and completely out of the loop. She would schedule workers to return to my home without notification. Not respond to phone calls or texts for days, plus would seem send the most in experienced people to my house. On multiple occasions they left thier work area filthy and did not use plastic coverings resulting in damage to my carpet and furniture. Next my cieling was not done properly. It had ridges and lines that look like an amateur child on too much sugar fixed. That repair was redone 5 times. And on one occasion I arrived home to find workers not using floor plastic coverings and stading on my furniture to paint the ceiling. To top it off the had ny TV on full blast and were watching the world cup!! After this they sent someone else to complete the cieling repair. That finally ended ok until.... The painters. The painters did a terrible job till this is not fixed. They left paint on my sofa, cabinets and floors. Long story short that dod not workout well at all. So then we arrive at 3 months later. It's bill time. The company itself had received multiple payments from the insurance and yet they said I owed them $5000. To which Michelle firmly declared there was no error. In fact she insisted they had excellent book keeping! After I pressed for accounting the bill dropped to $3900 . Then it turns into $3060. So I had Mercury step into to what was owed if any. They informed me that Baldwin was trying to over charge me and the insurance was not going to pay. Including that Baldwin was charging me a fee for a microwave replacement that I had already paid for. The microwave was $429. In contacting Michelle she told me she credit me back minus the installation fee ! Amazing zero customer service. At this point I remind them that I still have not been taken care of on my damaged furniture. I tell them I need them to fix the damage that was done prior to me signing any release forms of completion or issuing last payment. We come to an agreement at this point I would make the final payment of $2067 which included my cost to repair my furniture and they would refund the $400 for microwave. Do you think they held up their end?? Absolutely 100% not. No honor. No service to the community. Stay away from this company.

AssurePro Restoration

AssurePro Restoration

(19 reviews)

We had an incredible experience with this restoration company after discovering a slab leak in our…read morehome. From the moment we called, their response time was impressively quick. They understood the urgency of the situation and had a team out to assess the damage right away. David and his crew were professional, knowledgeable, and thorough throughout the entire process. They clearly explained what needed to be done, kept us informed every step of the way, and completed the repairs efficiently and with high-quality workmanship. You can truly tell they take pride in what they do. What really stood out was how much they helped us navigate the insurance process. Dealing with insurance can be overwhelming, but Natalie worked directly with our adjuster, provided all the necessary documentation, and made sure everything moved along smoothly. It took so much stress off our shoulders during an already stressful time. We are beyond grateful for their quick response, expertise, and support. I highly recommend them to anyone in need of restoration services!

These guys were phenomenal! I called them on a Dunday night and they were here first thing Monday…read moremorning. We had a leak behind the refrigerator from the water line and it went through the wall to our living room and was in the kitchen. The entire kitchen, cupboards and all had to be torn out as well as the brand new laminate floors wr just had put in. Jorge, Victor and Ron showed up and I worked with Benson via phone. These guys were professional, neat and super great guys. They loved my dogs and gave them lots of pets! The job ended up being much bigger than we had anticipated and hoped, and they took it in stride and got everything done with speed and efficiency. If I ever have an issue again, these are the guys I am calling. Their prices were fair, they set up asbestos testing for us since we live in an older home. For as horrible as a situation as this was, AssurePro made it easy and a lot less painful than it could have been. Thanks guys!

Pro Water Damage - damagerestoration - Updated May 2026

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