I've worked with quite a few restoration companies over the years, sometimes based on my clients' choice. After seeing the differences firsthand, I can honestly say PuroClean of Rowland Heights consistently stands out. Their response time is fast, their work is detailed, and they've always passed clearance on the jobs we've done together. That level of consistency is hard to find in this industry. Recently, we had a fire loss at a property in North Hollywood. PuroClean was the first on site, but what really impressed me wasn't just the speed, it was how they handled the situation. They showed genuine care and compassion toward both the property owner and the tenants during a very stressful time. That combination of professionalism, quality work, and empathy is what truly sets them apart. read more

As a licensed plumber, I've worked with a lot of restoration companies, and PuroClean of Rowland Heights is one of the best. Fast response, great communication, and they genuinely take care of their customers. Their team is professional, reliable, and easy to work with. They recently helped one of my clients in East Los Angeles after a pipe burst underneath the slab. Highly recommend. read more

As a licensed plumber, I've worked with a lot of restoration companies, and PuroClean of Rowland Heights is one of the best. Fast response, great communication, and they genuinely take care of their customers. Their team is professional, reliable, and easy to work with. They recently helped one of my clients in East Los Angeles after a pipe burst underneath the slab. Highly recommend. read more

Had Kaitkyn and her team come to my home to help with major mold issues. I can't be more grateful of PuroClean of Rowland Heights. It's very stressful to have these issues and they just take over and get it done. Highly recommend this team. read more

Proclean is super professional! They handle insurance claims and water leak issues very quickly and expertly. When several of my clients ran into these problems, they provided fast advice, came on-site promptly for inspection and quoting, and followed up really well afterward. The work quality is excellent too. Thank you so much for all their help! read more

I manage an Airbnb in Anaheim and unfortunately we experienced a fire at the property. PuroClean of Rowland Heights helped us handle the aftermath and did an excellent job cleaning, deodorizing, and getting the place back on track. What I appreciated most was their help documenting everything. Andy and his team assisted us in creating a detailed inventory of the damaged furniture and items so we could properly work through the insurance claim. They were organized, reliable, and easy to work with during a stressful situation. I'm very thankful for their support and would recommend them to anyone dealing with fire damage. read more

I have no clue what to expect with my current mold situation and do not know where to even begin. I've called to get estimates, and was very impressed by the genuine customer service I received from PuroClean. He was able to explain to me what the process would look like, potential cost, and even advice for alternative solutions. When I am ready to get my job done I will definitely be returning as a customer. Thanks guys. read more

I can't say enough good things about this team. Fast, professional, and reliable. We had an unexpected water issue and didn't know where to start. They responded quickly and got to work right away. The team was knowledgeable, efficient, and kept us updated throughout the entire process. If you need a restoration company that acts fast and delivers quality work, this is the one. read more

After our property had water damage, Kaitlyn Chacon and the PuroClean of Rowland Heights team came right away. They were professional, knowledgeable, and transparent every step of the way. Kaitlyn made sure everything was handled quickly and with care highly recommend this team! read more

As a realtor, my job doesn't stop after the sale of a home. We are often the first person homeowners reach out to when there's an issue with their property. That's why having trusted partners like Andy and his team at PuroClean is essential. Recently I referred a client to PuroClean of Rowland Heights after their home in Bradberry Estates was affected by smoke and soot damage from a neighboring fire. Andy Tai and his team went above and beyond to remediate the situation, thoroughly cleaning and deodorizing the property to remove all traces of smoke odor. They also carefully cleaned and restored the couple's personal belongings, treating everything with care and respect. My clients were incredibly impressed with the professionalism, patience, and attention to detail provided by Andy and his team. The entire experience was excellent, and I highly recommend PuroClean of Rowland Heights for their top-notch service! Thanks again Andy!!! read more

Puroclean helped handle the mold issue at my home. He was quick in responding and kept me Up to date on what was going on. The crew showed up in a timely manner and got it done quickly. highly recommended Andy and his company. read more

Great communication I will give it 5 stars Thank you very much this is the place you need to go to

We found in our basement in Irvine and called PuroClean right away. Their team was incredibly professional and knowledgeable. They walked us through every step of the remediation process and ensured that the mold was completely removed. The technicians were respectful of our home and left everything spotless. If you ever need mold remediation, PuroClean is the company to call. read more

Had a major emergency at our Airbnb rental in Huntington Beach. Water line for the ice maker for the fridge kinked up and I guess gave out overtime. Was left unattended and created a disaster Somehow someway magician, Mr. ANDY was able to fix and get everything back in order. We were doubtful initially and was thinking on just demolishing entirely, but thankfully found a more economical solution. read more

I was experiencing mold in my bathroom, thank you PuroClean for coming down for to help. They were able to help with mold remediation without having to take everything apart like the other companies tells me. Andy was very honest and the team was good to work with. I really appreciate the professionalism and happy to call you my friend now. read more

PuroClean - Thank you PuroClean for having me to clean up my bathroom mold. - Damage Restoration Near Me - Rowland Heights, California

Working with Andy and his team at PuroClean of Rowland Heights was incredible. My client's San Marino home experienced a major flood due to a burst water line. PuroClean arrived within an hour, handled the insurance claim, arranged an Airbnb, and restored the house to like-new condition. Andy provided white-glove service, taking care of every detail. Highly recommend PuroClean for their professionalism and care! read more

To have better air circulation, I recommend removing mold from your home. Mold can cause serious health issues. Therefore, it will require professional mold remediation to prevent it from spreading. I found this company on Google search due to its good reviews. The professionals at PuroClean of Rowland Heights helped me by looking for the first signs of mold. Thus, I am very familiar with HEPA filtration because I use that for my air purifier. I have severe allergies during the Springtime. When I learned the professionals at PuroClean of Rowland Heights uses HEPA filtration and HEPA vacuuming, I was completely confident I was in good hands. The process was super easy and quick! They also helped me sanitize the affected areas in my home. read more

My rental condominium in Monterey Park had a fire loss because my neighbor's old water heater caught on fire in the middle of the night. Luckily my trusted contractor referred me to Andy at PuroClean. They came and walked me through my property, helping me identify, photograph and document all the affected rooms with smoke damage inside my drywall and insulation. They were professional and patient with me, guiding me through the insurance process and made things much easier for me. They were very respectful and packed up all my personal items at home very well before starting work. They worked fast and efficiently and were able to remove all of the odor from the fire and smoke. I've never seen the quality of work PuroClean does compared to any other contractors. Highly recommend. read more

PuroClean - Smoke damaged insulation. - Damage Restoration Near Me - Rowland Heights, California

Andy and his team at PuroClean of Rowland Heights are outstanding. Oneof my family members house in Arcadia had a serious water damage issue from a burst pipe, and PuroClean responded quickly and efficiently. They handled the water extraction and restoration seamlessly, helping my client avoid further damage. I highly recommend PuroClean for any water damage restoration needs read more

I have worked with Andy Tai on some of the most complex, and challenging projects in the industry. He is a consummate professional and gets the job done! He has the team, technical skills, and equipment to handle some of the toughest jobs out there. Andy can handle, and manage the entire process for you to get your home back in order, and safe again. read more

Andy was responding quickly, and kept me updated all the time. The work was done perfectly, great service, highly recommend!

We had a water leak issue in the bathroom and we called a few companies for estimate. Puroclean came back the first. They didn't try to exaggerate the issues to get more paid. Instead, they came to us with very reasonable quote and kept their promise about the work scope and the price through the project. That was very reassuring to see no surprises when we receive the bills. They were also very responsive when we tried follow up with questions after the completion.  Overall very good experience. read more

Excellent company to work with. Would absolutely recommend Sean and his team. My entire kitchen was an absolute mess when the dishwasher ended up flooding, but they assured me the damage could be fixed quickly and with as little down time as possible. The tech, Oscar, who showed up, was friendly and thorough and walked me through the process which ended up being much easier and less stressful than I originally thought. They were in and out with their equipment in about 3 days, and the wood floor was dried back to its original state, looks good as new!! A great experience overall!! read more

Starting smelling a hint of mold and mildew under my kids bathroom sink so I went on Yelp to solicit some professional advice. Not only did Andy reached out to me within minutes, he sound genuinely concerned since it involved my kids' health. He was also flexible with my work schedule to meet me in the evening. Upon setting up a meeting, he got on the phone with me to call in a plumber just in case it needed a plumber rather than his expertise. That evening he was so professional and organized that even the plumber was impressed! I would strongly recommend Andy without hesitation. He was up front, knowledgeable, and honest. read more

I was impressed with Puroclean's timely response to a water flood caused by my dish washer. My dishwasher broke and started to leak water; I tried to fix it but unfortunately I created more damage. I got worried and searched for beat property damage emergency service in the area and I got connected to Andy Tai of puroclean. His team came in quickly to help me get everything cleaned up and back to its original state. I would definitely recommend. read more

I had the unfortunate experience of dealing with flood damage due to a water leak in my home. It was definitely a stressful situation but thankfully I was referred to Puroclean of Rowland Heights. They provided a n exceptional level of service in my home in Chino Hills that honestly exceeded my expectations. The technicians were very knowledgeable, polite and very professional. They got the job done quickly and done right! I'm very happy with the outcome and highly recommend. read more

PuroClean has been amazing. Andy and his team helped me and 2 of my very close friends as well. One fire damage and two flood damage homes. If you are looking for a straight up honest company you found them, I wouldn't recommend anyone else. Thank you for all you do Andy. Your the best! read more

Powerline down in my backyard on Oct 2023. It was a sloppy job that SCE did, ended up a fire, burned the deck and completely destroyed it. I've never encountered the fire before and I had no idea where to begin for taking care of the mess and dealing with insurance company and SCE. Luckily I was referred to Andy Tai of PuroClean. He was very professional and I can tell that he has a great pride on his work. From the day I contacted Andy, he guided me through the point zero to the end. He was always on time, always answer my questions and inquiries patiently ( as many of us never experience the fire, therefore, we do not know what to expect for the repairs and process, I believe). He never compromised his work and took a extra step for the repair. He is the man of the word, and lately it is getting rare to see that kind of professionalism. I strongly recommend their work. read more

Highly recommend! After a huge plunging disaster, these were the people who restored my bathroom, bedroom, garage back to better than before. Andi and his team are dedicated in their work and put an honest effort into making our experience a great one. They worked nonstop with me and my insurance. They kept at it until my home was back to running and looking great! Throughout the process I was asked how I like the work and what they can do to improve the outcomes. I have to say, sometimes I would text at 11pm to change the carpet color and Andi was on it! my next renovations are with Puroclean for sure! read more

PuroClean of Rowland Heights came to my rescue in my desperate time for help. I contacted Arturo who was very helpful with all my questions about the flooding in my home and got me the help I needed quickly. Soon after our phone call, Danny contacted me and had a crew out at my home ready to dry my home. read more

I was referred to this company by a friend of mine and was so impressed by the responsiveness and care that they showed in the problem I was dealing with. I was dealt with a potential mold problem in the bathroom and was not looking forward to what I had to go through. However, Andy was extremely helpful and made the whole process as painless as possible. Andy was very thorough in explaining to me the steps that they were going to take and did an amazing job! The team was super careful, clean, and efficient. They gave me back my bathroom in less than a week, which I think any other company would have taken a few weeks to do. The price was also very reasonable! Thank you so much!! read more

I was woken up to the smell of burning in the middle of the night. I quickly went downstairs to find that a fire had ignited in my living room, possibly due to an electrical shortage in a lamp. After the fire was put out, I saw all the fire and smoke damage it had caused. I was referred to call Puroclean, and I'm so glad I did. I live in Walnut. They were all very professional and on time. They did excellent work, going above and beyond to help me clean up all my furniture, report everything to my insurance for my family, and restore everything back the way it was. I hope this never happens to anyone, but I recommend this company if anyone ever comes across property damage to their home. read more

They did a great job in a timely manner and left no mess. I live in Diamond Bar. They took care of a broken pipe that created a flood and mold problem. They immediately got to work to minimize and stop the damage. They communicated with my insurance company every step of the way, and made sure all the damages were covered. I've never seen quality work like this before. They took their time to cover everything up and helped us move around our belongings and made sure my family safe. Thanks Puroclean! read more

My family and I were really impressed with Sean and his team. They were prompt, professional, and did an excellent job cleaning up our home after we had dealt with water damage coming from our kitchen. They provided detailed estimates, and everything was done exactly as promised. Highly recommend them for your restoration needs! read more