I highly recommend ER Emergency Restoration. After discovering water damage in my bedroom closet…read moreand walls, I was overwhelmed, but their team made the entire process much easier. From the very beginning, they were professional, friendly, and responsive. They explained what they expected needed to be done, set realistic expectations, and kept me informed every step of the way. When unexpected issues were uncovered during the remediation, they communicated everything clearly, explained my options, and made sure I understood the next steps before moving forward. Their professionalism, honesty, and excellent communication gave me confidence throughout the project. It's not easy dealing with water damage and mold, but they made a stressful situation much more manageable. I truly appreciate their hard work and would not hesitate to recommend them to anyone needing mold remediation services.

We recently dealt with a refrigerator leak that damaged our floor and wall, leading to a mold issue…read morethat required urgent attention. Levon arrived promptly, handled the remediation efficiently, and completed the repairs beautifully. The company was incredibly easy to work with, provided a fair quote, and delivered outstanding service. Highly recommended!

I can't say enough good things about Bio SoCal. I needed biohazard remediation services for an…read moreunattended death situation, and from the very first call, Alan and Samantha handled everything with professionalism, compassion, and complete transparency. Scheduling was smooth and they showed up exactly when they said they would. Pricing was fair and clearly explained upfront -- no surprises, no pressure. They communicated every step of the way, so I always knew what was happening and what to expect next. What really stood out was the human side of their work. They understood that this wasn't just a job site -- it was someone's home and a difficult time for the family. They treated it that way. They also took the time to educate me about the specific issues that come with an unattended death situation, which helped me make informed decisions and gave me real peace of mind. The work itself was thorough and professional. If you're facing one of these situations -- and nobody plans to be -- Bio SoCal is exactly who you want in your corner. Highly recommend without reservation.

There are so many positive reviews about this company. I read them all when choosing them to help…read moreremediate an unattended death situation my sister and I had with our reclusive uncle. I can tell you that our experience with Alan and the team at Bio SoCal was everything and more that are stated in these reviews! We feel so fortunate that we chose them to help us after my uncle's death. With compassion and respect they handled everything and dealt directly with the insurance company for payment. With my sister being hours away from our uncle's home and me being out of state, it was such a blessing to find such an honest and trustworthy company to handle everything for us A to Z. To be able to communicate directly and efficiently with the owner of the company and not have to make multiple calls and explain to multiple people is such a rarity in business these days and puts them far ahead of the competition. Alan continued to keep us in the loop with the remediation as well as the contact with the insurance company. He carefully explained the process of the work as well as the insurance process to help us understand and know how to negotiate the insurance payout for replacement items. All in all, I obviously highly recommend this company!

Dave arrived immediately after our phone call. He gave a thorough explanation of the issue of the…read moremold, checked around my house. He was very polite, soft spoken and directive as well as very professional over the phone and in person. His demeanor is pleasant and not-pushy like many I've came across dealing with construction Companies to assist with my homes issues. Thank you Dave.

I had a leak from a bathroom upstairs. I feared it would cause mold. I had requested quotes from 3…read moreplaces. Green Planet was the first to come out. If you want water damage resolved quickly, they are what you are looking for. They were not the cheapest quote but they were the fastest. I got quotes from other places that included drywall repair but they were a few days out. So I decided to go with Green Planet because they could start immediately. The only thing was that their quote didn't include drywall repair. I was told it's another dept and I would need to get a quote or I can find my own handyman. Ok how much can it be? Well after the water damage was resolved, I started getting quotes for drywall repair. I found out it was very expensive. In fact, well past the quote from the other places that included drywall repair. If I were to do it again, I would get quotes for the complete work so I can compare apples to apples.

We've worked alongside Fix My Home Restoration on projects requiring environmental testing and have…read moreconsistently found their team to be professional, responsive, and easy to work with. They communicate well, care about their clients, and take pride in the quality of their work. Based on our experience working with them, we would not hesitate to recommend them to property owners in need of restoration services.

I didn't end up working directly with Fix My Home, but they absolutely earned my trust -- and if I…read moreever have water damage, I know exactly who I'm calling first. I reached out to them because of a leak, and honestly, they could have easily brushed me off or tried to sell me a service I didn't need. Instead, they took the time to help me realize I was being misled by multiple other plumbers and service people I had already spoken to. That kind of honesty and integrity is rare nowadays. They didn't have to help me at all but they did. They even referred me to a reliable plumber -- and if it weren't for that referral, I'd probably still be sleeping with a leak in my ceiling. The time and care they put into helping me (without making a dime off of it) speaks volumes about their character and professionalism. Thank you, Fix My Home, for going above and beyond.

911 RESTORATION IS AMAZING!!! This will be a LONG but important and REAL review…read more.. Listen - As a top performing real estate agent in Los Angeles I constantly get calls from clients in emergency situations and that are looking for advice in super high stress moments!! And thank goodness I found a team that I can trust, after using so many companies prior that take advantage of people and their emergencies, it's everything to have people you can rely on and that will TREAT YOU RIGHT. From their service to their quotes and follow up... you don't have to think twice about "who you're using" in that stressful situation. Lemore and her team always take care of me and MORE IMPORTANTLY they take incredible care of my clients. I've literally had 5-6 jobs in the past 2 months in the community I live in and every single time Lemore ANSWERS the phone 7am, 8pm.... Literally 7 days a week... like nobody does that anymore ... NOBODY!!!! She respond quickly, communicate clearly, and handle everything with a level of professionalism that gives me total confidence every single time I refer them. My name and reputation are on the line with EVERY SINGLE recommendation I make and honestly? It's incredibly comforting knowing I have the best restoration team on standby ready to step in right away, take control of the situation, and help me guide my clients through a very stressful experience. Aside from this, you can TRUST they will give you the BEST value and price from the moment they give you a quote... they will always take care of you!!! Thank you Lemore (and team!!) idk what i would do without you guys... anybody that has any questions can message or call me directly at (310) 308-6685. Matthew B. Top LA real estate agent

I was having an issue with mold and called around to different companies to get the best quote…read more Roee was very responsive and came out to do an inspection. He was very thorough in investigating where mold was in my new home and was very professional. The only problem I had is that the quote I received from him was out of my budget. I would have loved to use 911 restoration but I had to go with what I could afford.

How do you describe superheroes?…read more My family and our two Golden Retrievers are among the thousands of families displaced by the January 2025 fires in Los Angeles County. We, the victims, have been trying to navigate a situation that feels like the Wild West ever since. Government officials, specialists, experts, insurance professionals, and others who should know how to guide us are providing little clarity on the path to restoration and the next steps to returning home. Without Servpro of Hollywood Hills/Los Feliz, we would be lost without direction or help. Before sharing our experience, it's important to clarify that not all Servpro locations are alike. Each franchise operates independently, with different owners, leadership styles, work ethics, and team members. We've learned that it's essential to not only find the right company but also the right leader, project manager, supervisor, and team. Servpro of Hollywood Hills/Los Feliz has been nothing short of amazing. March 25th turned out to be an unexpectedly emotional day for our family. It followed a week of dedicated work by John Wilson and the Servpro team, who took the first steps to help restore our house and make it a home again. We are truly grateful for their outstanding service, proactive management, regular updates, and clear communication. They consistently deliver high-quality results, and we cannot thank them enough. Our two neighbors praised the team at ServePro of Hollywood Hills/Los Feliz, and from our initial conversation with John Gamburian, we quickly understood their enthusiasm. John G. projected a calm confidence that reassured us that he would manage the details, care for our home, and look after our family throughout the process.  During our initial walk-through with John G. and Liz, we felt a strong sense of understanding and empathy from both of them. We were confident we could trust them to restore safety to our home. John G. managed all aspects of the project efficiently and optimistically, from navigating the challenging communication with our insurance company to outlining the precise specifications needed for the work on our home. This was very reassuring. Meanwhile, Liz's grace, comfort, and genuine appreciation for the unique design and elements of our home provided additional solace. John G. was transparent about the company's current workload. He didn't make idealistic promises and instead provided a realistic timeline for when he could start our project. He asked us to be patient while he prepared a spot for our job in the queue, and he delivered on his commitments as promised. The start day arrived with great anticipation as we all looked forward to this moment. A large crew of over a dozen people was ready to begin, with John Wilson leading the way. John's exceptional service, attention to detail, and demonstration of patience, knowledge, and kindness were commendable. Throughout the chaotic week, he remembered the minor details; for instance, during the final walk-through, he took the time to arrange things I had briefly mentioned the week before. There was a sense of concern as we prepared for the pack-out of our most cherished items, which carried precious memories. However, we soon felt at ease watching the team handle our belongings with care and personal attention. John W. had the team operating like a well-oiled machine, which was a testament to their efficiency and professionalism. This left us feeling secure and confident in their abilities and our possessions' safety, a feeling that stayed with us throughout the restoration process. One particularly heartwarming moment we captured on our Ring Camera showed two workers walking away from our property with their arms resting around each other, like two gentlemen reflecting on a long, grueling day's work, grateful for each other's support. This display of camaraderie among the team members was a constant reminder that we were not alone in this journey. Trusting others can be challenging after experiencing a national disaster, but we found two true superheroes, John Gamburian and John Wilson. John G. guided us in understanding the bigger picture and helped us navigate the complex details and specific language of insurance policies and claims. He covered all aspects of the process, including smoke damage remediation, physical damage repair, exterior hardscapes, pool restoration, and overall mitigation. Meanwhile, John W. led the team with outstanding service. His meticulous attention to detail, impressive patience, expertise, and compassion made a significant difference. We are genuinely astonished and forever grateful for their efforts. After completing the first phase, we took a moment to breathe and felt a profound sense of relief, a sign that our home was on its way to being restored. As you navigate this mountain, do not hesitate to call on Servpro of Hollywood Hills/Los Feliz to come alongside you, with value and confidence.

We were displaced by the Eaton Canyon Fires. We had a huge amount of "contents" in our home (a…read morerental). We thought going to a single owner small business over a chain/corporation would give us better and more customized help to match our needs. It did not. We ended up switching, on the experience of our neighbors, to ServPro Hollywood Hills/Los Feliz. They were awesome. They cared. They also had a A-class team of experienced and professional people who also carried that culture of caring and hard work ethic to get the work done quickly but in an organized and caring fashion. John G and his team made a plan to fit our needs, and listened to what we needed and accommodated our special requests. All while keeping the work close to the original quote (which most mitigators blow past). The owner was also extremely kind and worked with us to provide the best service for our budget (as well as accommodating our needs to have extra time to disposition contents that might have been a total loss). I would highly recommend this branch of ServPro to any family in need.

I had a leak in my bathtub on the second floor that leaked down to the laundry room on the first…read morefloor. It was a mess! So I called Servpro- and Chris answered. He was very helpful and guided me through a temporary solution before they came and checked it out. I really appreciated his promptness and professionalism. Hopefully I don't have any more leaks in the future, but if I do, I will be calling this Servpro branch again.

I have used Servpro twice now, once for a rental property and the second for my personal residence…read more I was beyond satisfied with their work both times. The level of professionalism and dedication demonstrated by the workers and their supervisor, Raffi, was beyond exemplary. I hate to admit there were times when I texted or called Raffi after 9pm at night but he always made himself available to answer my questions and never made me feel bad about it. My rental property was an unusually complicated and stressful situation and I probably would have lost my mind if I did not have Raffi's level-headedness and willingness to go above and beyond to keep everyone involved satisfied.

PuroClean of Long Beach is an excellent remediation and repair company. Robert Placencia was…read moreexceptionally professional as were all of the members of his team. I would highly recommend this wonderful company. I had the best experience. They were professional, on time, kind and compassionate.

I don't write a lot of reviews but PuroClean of Long Beach is absolutely a company you should call…read moreif you have questions about mold removal/remediation. I contacted PuroClean for a quote and they were quick to respond, providing options and thoroughly explaining the process of remediation. No question is "too dumb" because they treat their clients with respect and honesty. Don't hesitate to give them a call. Highly recommend!

They really are attentive to your needs from the initial phone call they start answering &…read moreservicing you immediately. , Vivian called me and started the ball rolling , then Jonathan and Derrick. I appreciate that they communicated with the insurance company and dealt with the technical issues. Derrick has very been patient and understanding . A consummate professional . He sent me Victor Mendoza Sr. to assist me the 1st day of clean- out. He is superb , efficient and an excellent worker . Although , it's the beginning of the project - I can recommend this company to anyone seeking this type of service .

We just had an inspection but the inspector was very knowledgeable and thorough. They recommended a…read morecautious approach and we really appreciated their integrity and the information.

I had a leak from my AC in the evening, and Sky made sure someone could come out first thing the…read morenext morning to assess the situation. They were very responsive and made the process much less stressful. Danny was incredibly helpful and took the time to explain the entire process thoroughly and patiently to my non-English-speaking mom, making sure she understood what was happening every step of the way. At the end of the job, they were meticulous about checking that all moisture was completely removed and that everything was properly taken care of. Their professionalism, attention to detail, and customer care really stood out. I would definitely use them again in the future and highly recommend their services to anyone needing restoration work.

When a substantial leak drenched our crawl space, I needed help urgently. I called Frank on a…read moreFriday night and he was able to send his team the following weekend. His crew is professional, punctual, and patient. I'm an over-planner and worrier, but Danny and Daniel were always patient, kind, and thorough in their explanations, putting my mind at ease. Frank was also always accessible over the phone and text message if I had additional questions about scheduling and the scope of work. The company also offers general construction services, and Frank offered a bid to patch an exterior stucco wall that our plumber had to get into. Based on our positive experience with the concurrent moisture mitigation work, we decided to contract with Frank on the patching project, too. All in all, I wouldn't hesitate to work with Frank and his team again. I highly recommend Save The Day Restoration!