We had a mold situation under our kitchen sink and Restoration General did an excellent job taking care of the problem fast and efficiently. Ronny was very friendly and communicative throughout the process and went above and beyond to make sure all of our questions were answered and that everything was done correctly by his team. These are true professionals who you can trust to get the job done well. read more

Ronny and Edgar were responsive, professional, honest, knowledgeable, and personable. Edgar showed up the day after our call to access our mold situation and Ronny called us later the same day like clockwork to give us his recommendation. Bravo! read more

Restoration General saved us! They took good care of us. We felt the stress come off when they showed up and started the work. They covered up with plastic in such a neat and efficient manner. They took care of the mold all in one day! It was a corner of our closet that was effected by a leak upstairs. The workers were professional and friendly. We didn't have to break the bank to pay for it. They gave us an affordable estimate. Thank goodness! We hope we never have to deal with water damage or mold again, but if we do, we will absolutely come back to Resortation General. read more

Restoration General - Damage Restoration Near Me - Tarzana, California

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They showed up on time, fixed the problem, and made it as enjoyable of an experience as it could have been to remediate mold and water damage. read more

Ronny was responsive, scheduling a walk through within two days. He offered a competitive bid with thorough and legally compliant practices such as testing for asbestos and lead prior to commencing work (super relevant and important for my 1955 mid century home). He came highly recommended and trusted by colleagues. I would work with him again if I ever have another mold remediation need. read more

These guys did a great job when I had a mold issue in two of my showers. They were always on time, very friendly, and were swift with getting the job done. Highly recommend this company! read more

Ronny is very helpful! Not only does he educate you, but he explains to you everything his team would do and if you have the patience to do it yourself. I learned a lot from him. He's not out to make money on you, he's there to educate you and explain how this works. Amazing company I would recommend read more

My house suffered major water damage due to a plumbing leak in the bathroom. After a thorough search, I decided to hire Restoration General. Unfortunately Ronny was leaving on vacation for two weeks and fully booked upon his return. However, Ronny was so kind to provide me with valuable advice, recommendations and referral to help me to cope with such stressful situation. Ronny was very knowledgeable, professional, honest and above all, take his time to help even though I would not be his client. In these days, this kindness is very hard to find. Hopefully this kind of disaster would be the first and the last that I have to deal with. I definitely would go straight to Ronny in case of this kind of event and would highly recommend this company to everyone. read more

Honest, Truthful and hardworking. I had a previous extremely negative experience with another mold remediation company and contacted Ronny to essentially redo the work that this company half did. Ronny was extremely honest throughout and charged a fair price and really explained the work that needed to be done. He also didn't try to get us to do unnecessary work even when I asked if we should. It's rare to find someone in this field that truly cares about his customers and doesn't try to scam people. We are so so so grateful for him!!! Highly recommend! read more

Ronny and Edgar was the amazing team who handled our kitchen remediation. We felt so relieved to have Edgar, who came to give us an estimate, and was also the one doing the physical work. There was no communication lost and we knew we were in good hands since Edgar has been doing this for 20 years. Ronny also checked in with us to make sure everything was going smoothly. Edgar came in prepared and had all the necessary tools to get our kitchen remediation done. His containment was top notch! All of their equipment is also high quality and they don't cut corners. After another company did our garage remediation poorly, we are so thankful to have found Restoration General among the dozens of companies on Yelp to work on our kitchen remediation. Restoration General got the job done and did it with integrity. They don't try to upsell, they do what is absolutely necessary for the job and their prices are very reasonable. If we ever have another mold situation, we will definitely be using Restoration General again without a doubt. read more

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Ronny is awesome! Him and his team did an amazing job at an affordable price. Ronny truly wants to help people and you can see it in his conversations with you. He doesn't try to upsell and gives you practical advice. Would definitely recommend and use again if I need too, but hopefully I won't haha. Thanks Restoration General! read more

Both Ronny and Edgar are the best at what they do. They are knowledgable, professional, thorough, and just good people. They took the stressful situation of my water intrusion and made me feel so much better as I knew I was being taken care of. I have complete trust in this company and feel lucky to have found them. read more

Highly recommended super honest. Edgar came and took a look and said nothing was wrong. He checked the moisture levels on the floor and said everything was normal. Didn't even charge. Wish everyone was this great. Hope I never have to use them but it's comforting to know that they can be relied upon if needed. read more

There's a reason why they have so many 5 star reviews!!! Ronnie and his knowledgeable worker Edgar are some of the finest people I've encountered providing home services. No one is happy when they have mold but they should feel blessed to run across this company! Ronnie is generous with his time and expertise. He really believes in helping people and even helping them in help themselves when he can. If there is a way you can save money, Ronnie will share it. You will feel confident that you are getting a fair and reasonable price. It feels like a real value. I recommend Ronnie to all my clients with full confidence. He and Edgar are the best I've encountered. read more

Concerned about mold in my home and I called to learn about their services. The gentleman I spoke to was so nice and helpful and explained the details of what to expect. Ultimately he told me it's unlikely I have a problem with mold but if I was concerned to get a specialist to do testing (they do remediation only). The time he spent giving me details knowing he might not get my business was amazing. Seems like an honest company. read more

So glad we used them! They finished very quickly & great communication! We weren't happy to have called them for something that is so unpleasant. Ronny kept us posted with the timing of every step. Edgar who came out to do the job was very pleasant & answered questions that we had. We will definitely be referring them to anyone who needs their service! read more

Phenomenal company that was a true pleasure to work with. We shopped the scope around, and it's not about finding the cheapest, rather it was about finding the company that will only offer to do what's needed, without making anything up - which is quite easy to do when there is water damage. I highly recommend working with this company. This 5-star review is well deserved, as I am sure all the others are! read more

I have used Restoration general twice now at two rental properties and Ronny is the best. He always gets back to me, answers all my questions and has given great referrals. I find myself dealing with annoying "Mansplaining" from a lot of men in construction/housing but Ronny is always kind and thorough. Our tenant didn't notify us of a mold problem and it was awful. Ronny sent his crew and they finished it over 2.5 days. And yes, we passed inspection the first time! Thank you! read more

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I was very happy after hiring Ronny & Edgar to handle the water remediation for a leak in the ceiling of a bedroom. Ronny answered a lot of questions over the phone about the process of fixing the issue (asbestos testing, water remediation, mold clearance testing, restoration/repairs) & how to handle the home insurance claims. I found that conversation very valuable & gave me confidence in choosing Restoration General. Edgar was able to come promptly to see the issue & I was provided a fair estimate right away. The job started & everything went smoothly as planned. Very happy with results. Highly recommend Restoration General for water remediation if you have water damage! read more

Restoration General - AFTER: Opened ceiling & water remediation completed - Damage Restoration Near Me - Tarzana, California

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I never write reviews for companies I haven't used, but I'm making an exception in this case. I called another company for two days and they never called back, so I tried this company. Ronny answered the phone and said he didn't have anyone available, but he had a sister company and was able to give me an appointment with them first thing tomorrow morning. They're also a 5 star company. He then promptly confirmed the appointment and gave me their contact information. I could have spent more hours on Yelp trying to figure out which of the hundreds of companies I could trust, but Ronny saved me from digging that particular hole. Since I wouldn't be calling a restoration company if I wasn't already dealing with a disaster, I am extremely grateful for the generous assistance. read more

Ronny was the first to respond and answered all of our questions thoroughly and patiently. The techs showed up on time and were friendly and courteous. The project went smoothly and was completed on time without any issues. Ronny helped out with the pre and post inspections as well, saving us a few hundred bucks. A very good experience overall. I am enthusiastically recommending Restoration General to anyone who is looking for an honest company with a great value. read more

Restoration General - Containment - Damage Restoration Near Me - Tarzana, California

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Super nice guys. Edgar showed up right on time. He Shared his professional experience as it related to my bathroom. I highly recommend these guys they were very very nice as well read more

I called Restoration General for black mold cleanup. Their price was extremely reasonable. The crew was great!! Punctual, clean, friendly. They worked hard and did a great job! Highly recommend! read more

I've used restoration general twice and both times we were given excellent and speedy service.

We had a water damage problem and was lucky enough to get hold of Ronny. He was super knowledgeable, professional and honest. I was impressed with how he patiently answered all our questions and made us feel rest assured. You can tell he takes pride in his work and provides really good customer service! I HIGHLY recommend Ronny! read more

Those guys cleaned up a moldy area under my AC after the coolant line leaked. They got the job done really quickly and for mold work their price was actually decent. Highly recommend. read more

One of our rooms developed a faint musty smell. We called a few remediation contractors but felt comfortable with Restoration General quickly because the owner Ronny was patient with all of our questions, assuring, and adamant about not taking shortcuts over the phone. He dispatched Edgar to assess our concerns. Edgar found what looked and smelled like mold in the corner of our room when he pulled up a corner of the carpet. They sent a detailed quote for the work along with their insurance certificate. The quote was reasonable; however, I thought I could do the job myself. After 3 days of attempting to self perform I called Ronny back and asked for his help. He mobilized Edgar the next day and was able to remediate the room within 1 day. They were very professional and did a great job. read more

Restoration General - Damage Restoration Near Me - Tarzana, California

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Headline: Just wow. If I could give Ronny and his team 10 stars, I would. Seriously. The single best customer service experience I've ever had -- and I've had a lot of good ones, as you see from my Yelp reviews. Details: Ronny came referred from another great company, Los Angeles Mold Testing. He was extraordinarily responsive via text and phone at all hours. He set up his team to check out my ADU with the mold problem expediently, and they were thorough in their evaluation. His price was reasonable, and his team began after only a few days. He understood that a mold problem gets worse fast and tried to accommodate my sudden (sudden if you can't see inside the walls) situation. His team (led by Edgar, who's a gem) worked several hours for three days to remediate the mold. They cleaned it. They reinspected and did another quick cleaning a few days later for good measure. They were very clean with their work and very detailed, and they explained what they were doing. They even found another problem (leaky toilet) I didn't know about, so I was able to hire someone else to fix that. The whole time, Ronny kept me posted every step of the way via phone and text. He didn't ask for payment until the remediated unit passed a new mold/environmental test for air quality. Maybe most importantly, Ronny talked to me over several conversations about the ramifications of mold, about what it could do and couldn't do, about what they suspected the source was (he isn't a waterproofer so pinpointing the cause isn't their job -- any opinion they offered there was helpful but also beyond what they promised) and the reality of fixing the ADU after mold -- he was like my mold psychologist, talking me down and calming me. I have some OCD and mold injected a lot of anxiety into my life, and Ronny was the reassuring presence I needed. As I searched for waterproofers, he was kind enough to hear what quotes I was getting and let me know what sounded legit, like a rip off, etc. His team even helped me tarp my ADU because rain was coming and it would be weeks before any waterproofers could start on sealing up the cracks that likely let the water in (which led to dampness, which led to mold). Really above and beyond -- and the tarps worked to keep water out of the ADU. Ronny even aided me afterwards with my questions about getting a new HVAC and other questions that aren't even what I paid him for. He was just offering his experience to help out, even though the responsibility was on me and whomever I hired for these other things. Note that his team is a remediation team. They will likely have to take out walls etc. to treat and remove the mold. They had to remove furniture from the ADU so they had access to everything (they left what they could in the middle of the floor, but a lot of it had to go outside and be covered with a tarp). They do NOT fix your walls or move your furniture back in. That's part of why they're priced wonderfully. Ronny told me ahead of time that this would be the case, so I was prepared. I've learned a ton about mold thanks to him. I learned that, while it's bad, it's not a death sentence for my ADU at all. And I also learned just how phenomenal customer service can be. I hope I never have a mold issue again, and I hope you never have one -- but if you do, GO WITH RONNY AND RESTORATION GENERAL. Thank you Ronny for everything! read more

I contacted three different remediation companies after a leak in my kitchen. Ronny was by FAR the most reasonably priced, took care of everything quickly and efficiently, talked me through my questions, and also saved me money with the testing component. I hope I never need to use them again lol, but will definitely go straight to Restoration General if I do. In short --they are honest, afffordable, reliable, and do excellent work. Highly recommend! read more

After discovering that our progressively buckling oak floors and scraping doors were being caused by a leak in the small hot-water recirculating line in the crawl space of our house . . . and discovering that the leak had caused extensive mold in the crawl space as well, none of which our insurance company would pay for (no mold remediation nor compensation for water damage more than two weeks old!), we contacted Ronny at Restoration General. He was very responsive and was also terrific both in recommending ways to minimize cost and in his full-on approach to dehumidifying both the wood floor and the crawl space. In additional, Edgar and his fellow workers did a terrific job of actually cleaning out the mold and drying out the floor. Finally, they were timely and efficient and left our house clean. We are so relieved that we contacted Restoration General and recommend them highly. read more

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Highly recommend. Ronny was very helpful and responsive. We had a leaky toilet upstairs that caused water damage in our kitchen ceiling. All the other companies gave us extremely expensive quotes. Ronny was fair and straightforward and only quoted us for the work that needed to be done and nothing excessive. His guy Edgar also did great work onsite and was very efficient. read more

Ronny is super honest and down to earth! He gave me good advise and saved me lots of $$$! Call Ronny and he will definitely help you, wish all service people were like him! read more

Amazing service. I'm so grateful to Ronny and Edgar. They took a stressful situation and made it smooth, simple and cost efficient. Was so impressed with their level of communication, their thoroughness, and their work ethic. Of course I hope I never need their services again, but if I do, I know who to call! read more

Ronny and Edgar provided excellent service. They were quick, attentive, and professional in resolving water damage and mold in my bathroom due to a leaky pipe. First-rate customer service, excellent pricing, and they really went the extra mile to make sure the problem was solved. Highly recommend. read more

I used Restoration General to remove some mold in the kitchen ceiling due to a leak from an upstairs bathroom. Ronny gave me a fair estimate and was very efficient and responsive to all my questions and needs. Edgar was the one who did the work and he did a super job. He was clean, neat and professional. I highly recommend this company! read more

Ronny is THE MAN! A couple years back I had an issue with a small area of mold, and instead of coming out and charging me an arm and a leg he walked me through how to handle it myself. Fast forward a couple years down the line and I had a small leak under the house. I figured if there was anyone I'd trust to deal with it it would be Ronny. I reached out to him and he worked his magic yet again! He was able to walk me through the process on the phone and I was able to handle it all myself. He's a good man and clearly honest enough to not bill a customer for an easy job that one can do themselves. Super super impressive. He's the man to turn to if real work is ever needed. read more

We just closed escrow and are in full blown remodeling. I noticed some mold in one of the rooms after we removed the molding. I panicked and started looking for help. I called Ronny due to his amazing reviews and let me tell you, those reviews don't do this man justice. I have never meet anyone so willing to help and not even trying to make money. Ronny walked me through step by step what to do, what to get and how to fix the issue. He was honest and helpful. If I called someone else I am sure I would have spend a lot of money. I wish there were more people like Ronny in this world! 10 stars!!!!! If you want your water damage problems solved, call this man. read more

Ronny & Restoration General were amazing! We had a water leak from a condo above our unit that cause water and mold damage to our unit. Ronny was really patient in guiding us through the whole process, especially given the extra difficulties of navigating this during a pandemic. Ronny is extremely responsive, always texting back right away and they were very prompt in their coordination and work. Their quote was really reasonable, their work was fast and accurate, and they honored their commit to cover for free the additional cleaning work needed to ensure that we passed the mold clearance test. We will definitely have Ronny & team at the top of our list for any future work needed of this sort. read more

Ronnie was so incredibly nice and helpful. Other companies tried to sell me on several thousand dollars of mold remediation, but Ronnie explained why having surface mold and some wall moisture doesn't necessarily mean I have mold. He took the time to look at pictures I sent, talk me through checking for signs of leaks (there were none), and explained why I just need surface-level mold removal/prevention and to install an exhaust. He even offered to refer me to someone who could help with those things since Restoration General doesn't offer those services. If I ever need restoration work done, they'll be the first people I call. read more

Ronny and Edgar removed some mold in our crawl space under the house from a previously leaking toilet. Good, quick work. Good price. Nice people. What more could you ask for? read more