I highly recommend ER Emergency Restoration. After discovering water damage in my bedroom closet and walls, I was overwhelmed, but their team made the entire process much easier. From the very beginning, they were professional, friendly, and responsive. They explained what they expected needed to be done, set realistic expectations, and kept me informed every step of the way. When unexpected issues were uncovered during the remediation, they communicated everything clearly, explained my options, and made sure I understood the next steps before moving forward. Their professionalism, honesty, and excellent communication gave me confidence throughout the project. It's not easy dealing with water damage and mold, but they made a stressful situation much more manageable. I truly appreciate their hard work and would not hesitate to recommend them to anyone needing mold remediation services. read more

ER Emergency Restoration - Everything was kept clean and covered - Damage Restoration Near Me - Glendale, California

We recently dealt with a refrigerator leak that damaged our floor and wall, leading to a mold issue that required urgent attention. Levon arrived promptly, handled the remediation efficiently, and completed the repairs beautifully. The company was incredibly easy to work with, provided a fair quote, and delivered outstanding service. Highly recommended! read more

Had a great experience with ER Emergency Restoration. The office and inspector were easy to reach. They worked around our schedule while taking care of the water and mold in our laundry room and bathroom. Kept their workspace clean and were easy to work with. Glad we found a company we can call again if we ever need them. read more

Have you ever experienced truly great customer service? I just did with ER Emergency Restoration. One call got them to my home, where they quickly inspected the water damage, got the situation under control, and took care of everything I needed. They explained the steps, and immediately got to work. They were very professional and helped me navigate my claim with the insurance adjuster as well whenever any clarification was needed read more

Outstanding customer service!! Joe was so friendly and knowledgeable both over the phone and in person. I never felt rushed and felt they were the kind of company that would treat any job, big or small, as equally important and worthy. It turns out we didn't have mold (mostly just calcification) in our garage pit but Joe still spend the time to give us valuable input to remedy the situation. Highly recommend!!! read more

Our second-floor master shower drain line failed, causing water to pour into our first-floor kitchen. Ruben and his team arrived within an hour and immediately began water extraction and setting up drying equipment to prevent further damage. Since we had just upgraded our kitchen, we were extremely concerned about avoiding any irreversible damage. Thankfully, his team did an outstanding job preserving everything they could. They thoroughly documented the situation, took photos, and clearly explained what to expect with our insurance claim--something that was incredibly helpful during a stressful time. After confirming there was no remaining moisture in the ceiling cavity or surrounding areas, they went above and beyond by returning to cover the ceiling. This allowed us to continue using our kitchen without disruption or worrying about exposed debris. Because of their professionalism and attention to detail throughout the process, we didn't hesitate to hire them again for the rebuilding phase. Truly a great team--we feel very fortunate to have worked with them! read more

ER Emergency Restoration - Damage Restoration Near Me - Glendale, California

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Joe helped us with mold remediation in our attic. They were responsive, knowledgeable, and kept everything clean and well contained. Very happy with their work and professionalism. 10/10 service read more

Ruben and the team responded quickly, assessed the situation thoroughly, and walked me through every step of the process. They were professional, punctual, and extremely knowledgeable. They worked efficiently, kept everything clean, and made sure the affected areas were completely safe before finishing. I especially appreciated their clear communication and the care they took to make sure I understood what was being done. My house looks and smells amazing now! I highly recommend ER Emergency Restoration to anyone dealing with mold. read more

We had a major leak in our main bathroom in our condo and our entire 4 story stack of units. Our HOA hired ER Emergency Restoration to remediate and remodel all units. First, I want to say that the restoration team (the remediation team Armen and his crew, the remodel team, and Ruben) was absolutely wonderful to work with throughout this process, I want to give glowing reviews as they went above and beyond for me, with empathy, kindness, great work and great attitudes. When your home is under construction and chaotic, it's extremely stressful and you need a restoration team that has your back, is empathetic and willing to help. That is ER Emergency Restoration! I really appreciate their responsiveness and support, the whole team, including Ruben and Armen who communicated with me alot and reassured me on things I was concerned about. If we have any future work, I'd highly recommend working with them again and I hope Ruben and the ER team is who you'd call for future projects. I am so glad they were the team that fixed our units and they did such a great job with the remodel. True professionals. I will always call them if I ever need help again. 5 stars, 10/10 recommend them. Thank you so much ER Emergency Restoration team. read more

ER responded quickly to my mold remediation request and was at my house the same day (on a Saturday!) to assess. They were able to get us in within a few days and handled everything professionally. They had great communication, were thorough, and honest about what needed to be done, while not forcing us into doing more work than was needed. We felt the price was fair considering some of the other quotes we were getting. Would definitely use them again, but hopefully won't need to! read more

ER Emergency Restoration - Mold behind a cabinet due to water damage from a leaky dishwasher. - Damage Restoration Near Me - Glendale, California

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So thankful we found the ER team to help us with our remediation. It's so hard to know what company to trust when dealing with restoration but Joe and Levon took incredible care of us every step of the way. They were so communicative and flexible and truly went above and beyond to get us back up on our feet. Can't recommend them and their team enough. read more

These are the guys you hate to love to see! I've needed them twice now and will always call on them or refer friends because they: 1) arrive on time 2) clean up after themselves, are nice and polite 4) do quality work and 5) have great honest pricing. What more can you ask for?! Actually I wish they did plumbing and electrical work too cuz it's so hard to find this level of service. I hope I never see them again but if the need arises, they are my first call without a doubt. Thank you so much!! read more

Our office experienced water damage after a pipe burst overnight, flooding several work areas. We called ER Emergency Restoration, they responded quickly, extracted the water, and set up drying equipment right away. Their team was professional, efficient, and kept everything organized so we could get back to work with minimal downtime. They were easy to communicate with and Joe was always reachable. Would definitely recommend them for any commercial water damage. read more

We had a leak in our back unit after the heavy rains last month and contacted the team at ER. They responded quickly and helped secure a temporary tarp on our roof to prevent further damage while the rain continued. Once the weather cleared, their crew got in right away to mitigate the damage and repair the affected flooring and drywall. They also coordinated and recommended a roofer we ended up using, which made the entire process seamless. Great team, great service, and very reasonable pricing. Highly recommend! read more

Our shower pan had been leaking and went unnoticed for a while which caused mold growth in the bathroom walls and under the floor tiles. We hired ER to do the mold removal and rebuild our shower. The overall project took less than a month and we couldn't be more please with the result. The mold removal was a success (we passed a clearance test) and our new shower and floors look better than ever! Thank you Jospeh and Ruben for all your help in getting our bathroom back to its former glory!!! read more

We had been experiencing mold building up in our kids' closet and tried several home remedies to treat it ourselves. When it became clear it wasn't resolving, we called ER and spoke with Ruben. He was incredibly knowledgeable over the phone and immediately put us at ease by clearly explaining the steps needed to properly remove the mold. He quickly got us scheduled for an inspection and performed moisture readings of the space. The team removed the mold, repaired the affected area, and repatched the walls. Communication throughout the process was excellent, and the job was done right. We're very happy with the results read more

When I found mold growing underneath our sink, my heart sank. I didn't know how long it had been there or how bad it could be, and the whole situation felt overwhelming. Joe and the team came and brought so much calm to the chaos. They walked me through what they were seeing, what it meant, and what they were going to do to fix it. They treated my home with so much care and didn't rush a single step. Knowing they were on top of everything gave me real peace of mind. Thanks again! read more

We had a leak in our kitchen that ruined the floor and some of the walls. After interviewing a couple of companies, we quickly realized that ER Emergency Restoration was the most professional, reassuring us and listening to our concerns. Joe and his team responded quickly and explained everything that needed to be done. They set up drying equipment immediately and gave us a timeline for what else would need to be done and what to expect. Everyone on the team was excellent--considerate, friendly and polite. It felt like having trusted family helping us. We highly recommend them. read more

Joe is amazing. I will only use this business for any mold related issues. I was in horrible black mold situation, and had 3 contractors come out. NONE of them found the issue outside of Joe. He was the only one who actually identified the source. Everyone else was unreliable. His reports helped me fight the HOA. He's the only mold expert I would trust. read more

Excellent crew, excellent service. Very quick and professional. Special thanks to Armen he was very knowledgeable and answered all my questions. Overall very happy that I found these guys. They took care of all my damages. Highly recommend. read more

My bathtub accidentally overflowed, and I called this company after reading all the positive local reviews. They sent a technician out the same day who was very polite and knowledgeable. He took his time checking moisture levels in the bathroom and surrounding areas. They recommended setting up drying machines asap to avoid mold and further damage. All the machines were set up that same day and within 72 hours, everything was completely dried out, and we were able to avoid any major demolition. I'm really glad I found them -- highly recommend!!!! read more

We are very happy to choose Emergency Restoration company for remediating our house after Altadena fires. Joe is very professional and understanding from day one. I will definitely recommend them to anyone who is looking a restoration company. Also Fernando and the team at ER Emergency Restoration are doing an amazing job. They have an excellent work ethic, punctual, trustworthy and very knowledgable. read more

About a month ago I called them to address mold growing under my sink. The tech arrived on time and ready to help. My main concern was to avoid the mold from spreading into other rooms during the removal. However, they quarantined the moldy part of the kitchen and did an amazing job of making sure nothing else was contaminated. After they were done, I immediately noticed that the strong odor was gone and so were the spots! read more

ER Emergency Restoration - Damage Restoration Near Me - Glendale, California

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I first contacted them when I saw mold underneath the bathroom sink. Joe was the first person I spoke with and he immediately put me at ease. We got scheduled quick for an inspection. They contained the area, removed the affected materials, treatment everything to prevent mold from returning. Kept the workspace clean and were respectful of my home throughout the process. Nice team of guys. Would use them again if needed! read more

After discovering mold in our home, we were overwhelmed and unsure where to start. ER emergency restoration company stepped in and took care of everything. They were prompt, transparent about pricing and next steps, and extremely thorough in their work. The team showed up on time, kept the area clean, and treated our home with care. What really stood out was their honesty and willingness to explain what was necessary versus what wasn't. If you're dealing with mold, this is the company you want to call. read more

Rising groundwater caused water intrusion in our office building, so we called ER for help. Even though it was after hours, Joe arrived late that night and immediately got to work to mitigate the damage. They documented everything, took detailed photos, and helped guide us through the insurance process, which was a huge relief. Their quick response and professionalism made a stressful situation much more manageable. read more

What started as a small leak from our refrigerator turned into hidden water damage and mold in our kitchen. ER Emergency Restoration was quick to respond and very thorough. They identified moisture we couldn't see, explained the process clearly, and handled both the water damage and mold professionally. Their work was clean, and they got us back to using our kitchen in a short time. Highly recommend. read more

I contacted several mold remediation companies via Yelp. ER was very thorough with their evaluation of the situation and came in on the lower end of the estimates. I chose them because they were able to start the same week. Joseph and the entire team were fantastic to work with. Joseph did the in-person estimate and was my contact throughout the process. While the work was going on, he stopped by almost every day to check on things (including weekends). He was quick to respond via text or call whenever I had a question. One area was taking longer to dry and he allowed the fans to stay longer without charging extra. And he worked with me to ensure everything was ready for when the clearance inspection was being performed. Their team made a really stressful project easier to cope with. read more

We experienced a slab leak a few weeks ago that caused water damage in our garage, and from the moment we contacted ER Emergency Restoration, we felt taken care of so I really wanted to express my gratitude. I was nervous because I felt like during times of emergency people take advantage of the situation and charge an arm and a leg but I was soon eased to know that was not the case here. Ruben responded immediately, took the time to explain what was happening, and quickly coordinated the mitigation process. The entire team was professional, efficient, and thorough, making sure everything was properly dried to prevent any future issues. Communication throughout was excellent, which gave us peace of mind during this stressful situation. Most importantly I felt confident that everything was handled the right way. I would highly recommend Ruben and his team's services. read more

While I hate that the circumstances happened that caused me to need to use ER Emergency Restoration twice for flooding in my condo, I am so happy that ER Emergency Restoration has been fantastic both times. Their response time is very quick, they are able to assess the damage and provide an estimate quickly. This second time, they were able to work directly with my insurance company and made my life so much easier. While I hope nothing else will happen to my condo that will require me to use them again, I know if I do need to I will be in good hands! The whole team is incredibly kind, friendly, and wonderful to work with. Thank you all so much! read more

ER Emergency Restoration was recommended by our HOA after we had a leak from the upstairs bathroom. We met with two other restoration companies but ultimately chose ER because of their fair pricing and clear, straightforward communication. They coordinated the plumbing to fix the source of the leak and then handled the remediation. Their crew kept the work area very clean, which was especially important with young kids at home. Overall, a great experience--we would definitely use them again. read more

My neighbor recommended them for the smoke and ash cleaning after the Eaton fire. The entire staff was very helpful throughout the entire process. Our home and garage were both cleaned and restored within 10 days. They also helped me submit the invoices and bills to the insurance company and helped us get paid on our claim. read more

Reached out to this firm because of mold concerns. We had mold growing inside our wall because of an exterior planter leak. ER cleared the mold out, fixed the waterproofing problem with our planter, and patched up the interior walls. Great service and communication. read more

Had mold in my bathroom and my plumber referred me to them -- they were amazing and reasonable! Great communication, quick, and professional. The bathroom looks perfect now. Highly recommend! read more

I've unfortunately had to call these guys more times than I would have liked, but every time they have been very responsive and done great work! Joe is great to work with and you can feel very confident he will get any mold and water damage cleaned up correctly. read more

Joe from ER Restoration was a true professional when our home had water damage. He was prompt, managed the cleanup efficiently, and was immensely helpful with the insurance. His clear communication made everything smoother. read more

Ruben and his team did an amazing job taking care of ash and smoke damage at my sister's house after the Eaton fires. They thoroughly inspected all the damages caused by the fire and gave us the best option on how the repairs should be completed. Their pricing was the best. Ruben's team was very diligent in the clean up process. During this stressful time they even helped with all the insurance paper work. We have already recommended them to our friends/neighbors. Please don't hesitate to call them because you will not be disappointed. read more

I had an outstanding experience with ER Emergency Restoration. They were very ethical and provided outstanding service. Highly recommended!

I recommend this company highly. Joe and his team responded quickly, were experts at what they did, communicated clearly and honestly, and were fairly priced. They are prompt, efficient, hardworking, a pleasure to have around and they left the job site spotless! read more

ER Restoration team was amazing when I discovered mold in my house. They patiently answered all the questions that I asked,were quick, professional and made the process so much easier. I also know they can help with fire damage, which is so important given the challenges California faces now. Highly recommend their services. read more