I highly recommend ER Emergency Restoration. After discovering water damage in my bedroom closet…read moreand walls, I was overwhelmed, but their team made the entire process much easier. From the very beginning, they were professional, friendly, and responsive. They explained what they expected needed to be done, set realistic expectations, and kept me informed every step of the way. When unexpected issues were uncovered during the remediation, they communicated everything clearly, explained my options, and made sure I understood the next steps before moving forward. Their professionalism, honesty, and excellent communication gave me confidence throughout the project. It's not easy dealing with water damage and mold, but they made a stressful situation much more manageable. I truly appreciate their hard work and would not hesitate to recommend them to anyone needing mold remediation services.

Our second-floor master shower drain line failed, causing water to pour into our first-floor…read morekitchen. Ruben and his team arrived within an hour and immediately began water extraction and setting up drying equipment to prevent further damage. Since we had just upgraded our kitchen, we were extremely concerned about avoiding any irreversible damage. Thankfully, his team did an outstanding job preserving everything they could. They thoroughly documented the situation, took photos, and clearly explained what to expect with our insurance claim--something that was incredibly helpful during a stressful time. After confirming there was no remaining moisture in the ceiling cavity or surrounding areas, they went above and beyond by returning to cover the ceiling. This allowed us to continue using our kitchen without disruption or worrying about exposed debris. Because of their professionalism and attention to detail throughout the process, we didn't hesitate to hire them again for the rebuilding phase. Truly a great team--we feel very fortunate to have worked with them!

Pipe in the main bedroom wall ruptured, flooding the bedroom and under the baseboards leading into…read morethe hallway, kitchen, floors, and breakfast room. Tal from Advanced Restoration & Construction initially checked for residual moisture in all those areas, immediately removed wet baseboards and quarter rounds, and placed seven blowers and a dehumidifier in the impacted rooms. He is very professional, personable, and experienced. Advanced Restoration & Construction were available during every step of the mitigation process. Tal came out daily to take new moisture readings and adjust the blower and dehumidifier setup. They patiently listened to and answered all of my questions. All areas are now dry and ready for repair. Based on my experience with them, I highly recommend Advanced Restoration & Construction! The company also helped me deal with my Progressive home insurance. Tal's office assisted me in communicating with them, filling out all the required forms and documents, and ensuring everything was handled smoothly. After seeing Tal and his team's level of care and professionalism during the mitigation process, I also decided to hire them for the repairs. They handled everything consistently, replacing the damaged drywall and baseboards, repainting and restoring the affected areas and bring them back to their original condition. What stood out for me was their attention to detail and, of course, their respect for my home throughout the process.

Not that many companies are ready to help you over the phone and everyone wants to make money even…read morewhen nothing difficult has to be done. It was nice that I got helped over the phone and saved a lot of time and money. Always a pleasure to deal with hones people. Thank you.

I couldn't be happier with the service I received from Urgent One Restoration. They recently…read morecompleted a crawlspace cleanup at my home, and the entire experience was outstanding from start to finish. The team was professional, punctual, knowledgeable, and took the time to explain everything they were doing. They treated my home with care, kept me informed throughout the process, and left the crawlspace incredibly clean. You can really tell they take pride in their work and genuinely care about their customers. What impressed me most was their attention to detail and how hard everyone worked to make sure the job was done right. They went above and beyond my expectations, and I felt completely confident knowing my home was in good hands. If you're looking for a restoration company that's honest, reliable, and truly committed to quality, I highly recommend Urgent One Restoration. Thank you to the entire team for your exceptional service--I wouldn't hesitate to call you again or recommend you to friends and family!

When unexpected sewage cleanup and water damage happened under my house, I called Urgent One…read moreRestoration, and I couldn't be happier with the service they provided. From start to finish, the experience was exceptional. A huge thank you to project manager Sarkis and his crew, Koko & Irvin. Special thank you to Koko who ran the sewage cleanup under my house and making it look like it was never there. Their professionalism, honesty, and step-by-step explanations made a stressful situation much easier. Their communication was outstanding, the pricing was fair, and the quality of service exceeded my expectations. Overall, it was a stress-free experience during a difficult situation. If you ever experience water damage or fire damage, I highly recommend Urgent One Restoration. Thank you for turning a stressful situation into a positive experience!

I am so glad that I chose LimeGreen Restoration! Kristi in the office was knowledgeable and…read morehelpful, answering my questions and scheduling me right away. Teagan came to do all the work (serious water damage to two bedrooms and a bathroom) and was always on time and on schedule. And everything was done at a fair price! If you need work done thoroughly yet on schedule I can fully recommend LimeGreen.

The limegreen team made my vacation home in Raleigh livable after a horrible disaster of mold…read more Thank you for the professionalism and courtesy.

Walking into the office Monday morning and finding water everywhere definitely wasn't on my…read moreschedule. A sink in the employee break room had apparently been left running over the weekend, and water had reached several nearby offices. Ursa Pro Restoration responded quickly and worked around our business instead of shutting everything down. Moisture inspections were performed every day, equipment was adjusted as the building dried, and communication was excellent thoroughout the project, The entire process felt organized, and we were able to continue operating with very little interruption.

I recently had my bathroom repaired after a leak that affected the living room below, and I…read morecouldn't be more pleased with the company I chose. From start to finish, they handled the entire process with professionalism and care. The team was diligent, attentive to detail, and took pride in their work, the final result came out beautifully. Pricing was reasonable and clearly outlined in the contract, which I really appreciated. They also provided organized receipts for all materials, which showed great transparency. Communication was excellent throughout the project. They were responsive via email and addressed any concerns promptly. Overall, this was a smooth and stress-free experience, and I highly recommend their services.

How do you describe superheroes?…read more My family and our two Golden Retrievers are among the thousands of families displaced by the January 2025 fires in Los Angeles County. We, the victims, have been trying to navigate a situation that feels like the Wild West ever since. Government officials, specialists, experts, insurance professionals, and others who should know how to guide us are providing little clarity on the path to restoration and the next steps to returning home. Without Servpro of Hollywood Hills/Los Feliz, we would be lost without direction or help. Before sharing our experience, it's important to clarify that not all Servpro locations are alike. Each franchise operates independently, with different owners, leadership styles, work ethics, and team members. We've learned that it's essential to not only find the right company but also the right leader, project manager, supervisor, and team. Servpro of Hollywood Hills/Los Feliz has been nothing short of amazing. March 25th turned out to be an unexpectedly emotional day for our family. It followed a week of dedicated work by John Wilson and the Servpro team, who took the first steps to help restore our house and make it a home again. We are truly grateful for their outstanding service, proactive management, regular updates, and clear communication. They consistently deliver high-quality results, and we cannot thank them enough. Our two neighbors praised the team at ServePro of Hollywood Hills/Los Feliz, and from our initial conversation with John Gamburian, we quickly understood their enthusiasm. John G. projected a calm confidence that reassured us that he would manage the details, care for our home, and look after our family throughout the process.  During our initial walk-through with John G. and Liz, we felt a strong sense of understanding and empathy from both of them. We were confident we could trust them to restore safety to our home. John G. managed all aspects of the project efficiently and optimistically, from navigating the challenging communication with our insurance company to outlining the precise specifications needed for the work on our home. This was very reassuring. Meanwhile, Liz's grace, comfort, and genuine appreciation for the unique design and elements of our home provided additional solace. John G. was transparent about the company's current workload. He didn't make idealistic promises and instead provided a realistic timeline for when he could start our project. He asked us to be patient while he prepared a spot for our job in the queue, and he delivered on his commitments as promised. The start day arrived with great anticipation as we all looked forward to this moment. A large crew of over a dozen people was ready to begin, with John Wilson leading the way. John's exceptional service, attention to detail, and demonstration of patience, knowledge, and kindness were commendable. Throughout the chaotic week, he remembered the minor details; for instance, during the final walk-through, he took the time to arrange things I had briefly mentioned the week before. There was a sense of concern as we prepared for the pack-out of our most cherished items, which carried precious memories. However, we soon felt at ease watching the team handle our belongings with care and personal attention. John W. had the team operating like a well-oiled machine, which was a testament to their efficiency and professionalism. This left us feeling secure and confident in their abilities and our possessions' safety, a feeling that stayed with us throughout the restoration process. One particularly heartwarming moment we captured on our Ring Camera showed two workers walking away from our property with their arms resting around each other, like two gentlemen reflecting on a long, grueling day's work, grateful for each other's support. This display of camaraderie among the team members was a constant reminder that we were not alone in this journey. Trusting others can be challenging after experiencing a national disaster, but we found two true superheroes, John Gamburian and John Wilson. John G. guided us in understanding the bigger picture and helped us navigate the complex details and specific language of insurance policies and claims. He covered all aspects of the process, including smoke damage remediation, physical damage repair, exterior hardscapes, pool restoration, and overall mitigation. Meanwhile, John W. led the team with outstanding service. His meticulous attention to detail, impressive patience, expertise, and compassion made a significant difference. We are genuinely astonished and forever grateful for their efforts. After completing the first phase, we took a moment to breathe and felt a profound sense of relief, a sign that our home was on its way to being restored. As you navigate this mountain, do not hesitate to call on Servpro of Hollywood Hills/Los Feliz to come alongside you, with value and confidence.

We were displaced by the Eaton Canyon Fires. We had a huge amount of "contents" in our home (a…read morerental). We thought going to a single owner small business over a chain/corporation would give us better and more customized help to match our needs. It did not. We ended up switching, on the experience of our neighbors, to ServPro Hollywood Hills/Los Feliz. They were awesome. They cared. They also had a A-class team of experienced and professional people who also carried that culture of caring and hard work ethic to get the work done quickly but in an organized and caring fashion. John G and his team made a plan to fit our needs, and listened to what we needed and accommodated our special requests. All while keeping the work close to the original quote (which most mitigators blow past). The owner was also extremely kind and worked with us to provide the best service for our budget (as well as accommodating our needs to have extra time to disposition contents that might have been a total loss). I would highly recommend this branch of ServPro to any family in need.

We contacted Green Planet Restoration after our home was broken into. The intruder shattered a…read morewindow, hid in our gym room, and left blood on our equipment and belongings. It was late at night on a weekend, and after calling several other companies with no response, Green Planet was available and came out promptly. The representative and employees were very pleasant and professional. There was a discrepancy regarding the billing; however, they were very responsive and eager to help me understand the charges and resolve the issue. I truly appreciated their willingness to address my concerns. I would highly recommend them to anyone in need of biohazard cleanup services.

Dave arrived immediately after our phone call. He gave a thorough explanation of the issue of the…read moremold, checked around my house. He was very polite, soft spoken and directive as well as very professional over the phone and in person. His demeanor is pleasant and not-pushy like many I've came across dealing with construction Companies to assist with my homes issues. Thank you Dave.

Appointment today 9-11am was cancelled. Not in advance and not proactively. Only when I contacted…read moreto get ETA. So, imagine if it was you. And you took a day off work or rearranged your day? How can a company can run like this?

We worked with Zach and Andy earlier this year and had a wonderful experience during a stressful…read moretime. Zach and Andy were always available for questions. They met with us multiple times to pick out finishes and offered suggestions on the best products based on their experience. They also made sure the work stayed on track, timelines were communicated and the work was completed when they said it would be done. We highly recommend working with Zach and team if you have the chance.