We had a major leak in our main bathroom in our condo and our entire 4 story stack of units. Our…read moreHOA hired ER Emergency Restoration to remediate and remodel all units. First, I want to say that the restoration team (the remediation team Armen and his crew, the remodel team, and Ruben) was absolutely wonderful to work with throughout this process, I want to give glowing reviews as they went above and beyond for me, with empathy, kindness, great work and great attitudes. When your home is under construction and chaotic, it's extremely stressful and you need a restoration team that has your back, is empathetic and willing to help. That is ER Emergency Restoration! I really appreciate their responsiveness and support, the whole team, including Ruben and Armen who communicated with me alot and reassured me on things I was concerned about. If we have any future work, I'd highly recommend working with them again and I hope Ruben and the ER team is who you'd call for future projects. I am so glad they were the team that fixed our units and they did such a great job with the remodel. True professionals. I will always call them if I ever need help again. 5 stars, 10/10 recommend them. Thank you so much ER Emergency Restoration team.

So thankful we found the ER team to help us with our remediation. It's so hard to know what company…read moreto trust when dealing with restoration but Joe and Levon took incredible care of us every step of the way. They were so communicative and flexible and truly went above and beyond to get us back up on our feet. Can't recommend them and their team enough.

We had a flood coming home from a camping trip and our insurance company recommended Tri-Tech…read more From the very start , every step of the way, to the very finish the people from Tri-Tech were wonderful human beings. They were timely, smart, helpful, considerate and you really felt that they were sensitive to what you were experiencing and that they cared! You just don't find that a lot anymore. I want to shout out to Bernice who coordinates everything... she is the sweetest and has your back! She is in constant communication and never tires of patiently answering your questions. The guys that came out over and over again were equally great... i hope i don't leave anyone out but Genesis Manny Alexis and Jaun were so good I wanted to recognize them. Alexis and Juan were out multiple times always with a smile and a calm word for me. I LOVE NICE PEOPLE!!!! So if you are in need of restoration I would hands down pick Tri-Tech. I'm a detailed particular individual and they more than met my expectations! THANK YOU Tri-Tech God bless you all!!!

They did work on my neighbors' property, and the crew left it in complete disarray. I didn't hire…read morethis company, but I lived through their work for over two weeks. They repeatedly left nails, roofing debris, trash, and other sharp materials scattered around the property after work hours. The conditions remained unsafe and disruptive far longer than they should have. Multiple requests from the residents to clean up went largely ignored. Two of the four apartments are occupied by Eaton Fire survivors who lost everything in last year's fire. Given what these residents have already endured, I expected a higher level of care, safety, and respect. Instead, they were left navigating hazardous conditions around their homes for more than two weeks. The residents have told me they are afraid to post public reviews because they fear losing their housing. If safety, cleanliness, and respect for the people living on a property matter to you, I'd think twice before hiring this company.

Pipe in the main bedroom wall ruptured, flooding the bedroom and under the baseboards leading into…read morethe hallway, kitchen, floors, and breakfast room. Tal from Advanced Restoration & Construction initially checked for residual moisture in all those areas, immediately removed wet baseboards and quarter rounds, and placed seven blowers and a dehumidifier in the impacted rooms. He is very professional, personable, and experienced. Advanced Restoration & Construction were available during every step of the mitigation process. Tal came out daily to take new moisture readings and adjust the blower and dehumidifier setup. They patiently listened to and answered all of my questions. All areas are now dry and ready for repair. Based on my experience with them, I highly recommend Advanced Restoration & Construction! The company also helped me deal with my Progressive home insurance. Tal's office assisted me in communicating with them, filling out all the required forms and documents, and ensuring everything was handled smoothly. After seeing Tal and his team's level of care and professionalism during the mitigation process, I also decided to hire them for the repairs. They handled everything consistently, replacing the damaged drywall and baseboards, repainting and restoring the affected areas and bring them back to their original condition. What stood out for me was their attention to detail and, of course, their respect for my home throughout the process.

Not that many companies are ready to help you over the phone and everyone wants to make money even…read morewhen nothing difficult has to be done. It was nice that I got helped over the phone and saved a lot of time and money. Always a pleasure to deal with hones people. Thank you.

My wife and I recently purchased a home, but before we could move in, we had a water line burst…read moreunder the sink. Lime Green came in and did a fantastic job drying the water damage and documenting all of their work. David and Martin are extremely knowledgeable and professional, and have kept us up to date with their work as they went. Where they really shined has been in helping us deal with the insurance company. Mercury insurance (a terrible company), has spent the last week looking for every possible reason to deny us coverage. Thankfully, at every turn Lime Green has had appropriate documentation and evidence for their work. Not only that, but David has taken the time to walk me through the insurance process step by step, and has even gotten on the phone with the insurance adjuster and myself to fight for our claim. This service was truly above and beyond for what was a small job for Lime Green, but very important for us. Thanks to David and Martin for all their work with us, I couldn't recommend this company more.

I'm taking away a couple stars, unfortunately, because initially my experience was good. The…read morecompany initially agreed that they would come to do a consultation and then provide us with an estimate for the mold removal, do the work, and then give us a 2nd estimate for the reconstruction. We had mold in the bathroom and the master bedroom and the mold smell was particularly horrible in the bedroom by the window. They opened up the bathroom ceiling as well as a chunk below our bedroom window. They removed mold from the bedroom window sill as well as part of the bathroom ceiling and the bottom of the bathroom cabinets. The bathroom mold was from condensation, from a lack of a ventilation system, and a prior leak under the sink. They stated that the bedroom mold was from condensation and that everything in the wall below the window was dry. But it was strange because during the consultation I was told that after they opened up the wall and removed the mold, that they would come back to test to see if there was somewhere outside that was letting water in through/near the window. When it came time to pick up the scrubber and dehumidifier, one of the staff came by and very quickly closed up shop and there was never any kind of test or inspection performed to see what might have been the problem with the window. After the mold removal process, we were offered a quote that forgot to include the ventilation system cost we had requested during the initial consultation for the bathroom. I reached out to ask for the quote to be amended to include the ventilation system cost. During this time the two reconstruction staff at the company happened to quit. I know that these things happen, but it was very unprofessional given that we were living without a full functioning bathroom. They ended up referring us to a general contractor who unfortunately did not work out. I ended up calling someone that had previously done work for me instead. He and one of his colleagues repaired the drywall and installed the ventilation. During the process, the contractor noticed the bedroom window jostled easily and wasn't sealed. While fixing the window he found a spot where water came pouring out of the wall. Evidently during the intense rain water was trickling in through the loose unsealed window. I mention this because LimeGreen did not bother to even look for the water source in the bedroom because they were understaffed. Why on earth did they not think to check if the window was stable in the spot that I told them we thought the mold was in? I don't know much about this but would expect an expert to know what to do to figure out the source of the problem. Instead they just removed a chunk underneath the window and chalked the problem up to condensation. They would have just boarded everything back up for water and mold to continue to grow in the wall. This company is affordable and I liked the professionalism from Martin, but if the owners are overworking/overextending their employees, they are going to be less likely to take the time to find the source of the water and just rush off to the next project.

Highly recommend. Daniel was incredibly reasonable and provided cogent advice with no hidden intent…read moreon up-charging to do unnecessary expensive work. These guys deserve a call.

Daniel came same day as a call and used high quality instrumentation to help us pinpoint locations…read moreof water damage and helped guide the demolition to make sure we opened walls up where needed, and where we could stop the demo. Highly knowledgeable about the trade, trustworthy, and an overall nice guy. A rarity in a trade with a lot of insurance-scamy type companies.

Came home from vacation to a fully flooded house last Sunday afternoon - Called insurance and they…read moresent Service Master out within a few hours. From the second they arrived we knew the right guy and his crew were here... Saul and his crew immediately went to work. They were here from 4 to midnight. Saul walked he through every step and answered all my questions. Hector retuned the next day to get the report and moisture readings all finished up. Heather at the office was awesome answering my questions and keeping me up to date on the next steps and with the crew and insurance. The pack out..... in my mind, how were we going to get the entire house packed out and into 2 pods?? Well Saul and his crew showed up and got it handled. I have never seen such hard work and care given into taking care of a total strangers things. These people worked for 2 straight days (in hot humid temperatures) and got it done! I am extremely pleased with Saul and his crew! Saul is a hard worker and you guys are fortunate to have him on staff! ... and now we wait in hopes that the demo and rebuild will go smoothly and we are looking forward to working with Saul and his crew again for the move back into the house.

This is in response to Annette's reply from my original post. the tarp was NOT on my roof for a…read moreyear. Service master placed it in April, they were starting demo/Remidigation in May, State Farm sent someone out to look at the roof May 6th they damaged the work your company did. They also said to call you guys and have you replace/fix it so I would not receive additional damage, before you guys were gonna start work. I was told you were too busy and could NOT come back out until the work was set to start around the 2nd week of May, by you guys. You should know the facts before stating things. I have screenshots of conversations between several of the staff there. There was plenty of confusion on your end. I did what your company asked and then someone from service master spoke to my adjuster and had the payment for the tarp stopped and reissued this happened not once but 3x. I had to have it out with State Farm as I'm their client not you. I paid you guys from my own acct and I'm still waiting to be paid by State Farm because you guys had the check reissued in both our names AFTER I paid. In any case the Initial work done by Peter and his crew was great everything following was horrible. I would Not recommend service master of burbank.

I couldn't recommend Pete and his team enough. We've worked with other remediation companies in…read morethe past, and Onsite is easily miles and miles ahead of the others in service, communication, and pricing. Pete responded quickly to my initial request for a quote, but he continued to be responsive throughout the entire process. His team was extremely detail oriented (which is exactly what you want for mold removal) but beyond that they were professional, respectful of our requests (like knocking instead of ringing a doorbell for our napping baby), clean and organized, and honest. It really felt like Pete was on our side at all times, advising on how to handle situations and damage prevention, communicating about findings and options, and generally looking out for our best interest. Dealing with damage in any home is never fun, but Onsite really made it a positive experience. If you're debating between companies, go with them - you won't regret it.

Rain and his crew came on Thursday and by Saturday. It was all cleaned up including everything…read moremoved in the basement carpet ripped up everywhere. Wonderful job walls cut up 18 inches I couldn't ask for better service in a better person to work with the respect and the willing to work I had them bring an elliptical machine out of the basement, which I would not been able to do without them. They had no problem with it. Great job. Great repair definitely would call again.

After heavy rainfall caused water damage in our home, we were overwhelmed and unsure where to…read morebegin. Thankfully, Flood-cide responded quickly and immediately put us at ease. Peter and his team were professional, knowledgeable, and highly responsive. Peter clearly explained every step of the mitigation process and answered all of our questions. The crew arrived on time, worked efficiently, and handled everything with great attention to detail. They quickly removed the water, thoroughly dried the affected areas, and took the necessary steps to prevent further damage.  Peter and Andy worked directly with my insurance company to repair all the damage and made the process smooth and easy. Peter and the team went above and beyond to make the process as smooth as possible. I highly recommend Flood-cide to anyone dealing with water damage or emergency mitigation services.

Peter and his crew were amazing and knowledgeable about the water damage/mold that had occurred…read more Peter eased our thoughts and worked with our insurance company to handle the entire process from start to finish!