We had a flood coming home from a camping trip and our insurance company recommended Tri-Tech. From the very start , every step of the way, to the very finish the people from Tri-Tech were wonderful human beings. [[HIGHLIGHT]]They were timely, smart, helpful, considerate and you really felt that they were sensitive to what you were experiencing and that they cared![[ENDHIGHLIGHT]] You just don't find that a lot anymore. [[HIGHLIGHT]]I want to shout out to Bernice who coordinates everything... she is the sweetest and has your back! She is in constant communication and never tires of patiently answering your questions[[ENDHIGHLIGHT]]. The guys that came out over and over again were equally great... i hope i don't leave anyone out but Genesis Manny Alexis and Jaun were so good I wanted to recognize them. Alexis and Juan were out multiple times always with a smile and a calm word for me. I LOVE NICE PEOPLE!!!! So if you are in need of restoration I would hands down pick Tri-Tech. I'm a detailed particular individual and they more than met my expectations! THANK YOU Tri-Tech God bless you all!!! read more

I had a leak in my shower pan and it had spread under the floor. My insurance carrier was going to pay for a lot of the damage so they asked me if I wanted my own contractor or theirs'. I made a lucky decision and went with their contractor Tri Tech Restoration. I have constructed two custom houses as an owner builder and a 50 unit apartment complex and never had a more professional and high quality contractor as they coordinated the whole thing from mold, asbestos, demo and reconstruction of the entire bathroom. [[HIGHLIGHT]]And a lot of this was because of one man who works for them, Tony. It is hard to describe a more hardworking, knowledgeable man, readily available by phone or in person[[ENDHIGHLIGHT]]. he defines what a highly motivated, competent contractor supervisor is. We had numerous trades to deal with and he kept on top of them and each one of the trades actually performed their work in a high quality competent matter. It was the consistency of the quality that really impressed me. In a large job there was always for me at least one poor quality trade, one sub contractor who bugged out or lied. This never happened on this job which lasted several months. My gratitude to Tony and to Tri Tech who has the good judgment to keep someone like Tony happy and employed with them! read more

Professional. Personal connection. Kindness. Empathy. These are just a very few of the compliments. I can give this company. [[HIGHLIGHT]]When you're forced to move out of your home due to a flood or whatever BERENICE and her crew gently and compassionately communicate and do the hard work to get you going.[[ENDHIGHLIGHT]] Then the people from Contents- west coast contents- Araceli, Gustavo, Berenice, Karina, Luis come into you home with a great attitude and wrap up ALL your personal home items with care and a great attitude. The mitigation work was effeciiant and done with time needed to do the job right while explaining every step to us along the way. Highly recommend Berenice at TriTech and their entire Contents and Mitagation team. read more

The Tri Tech Restoration team is excellent. Starting with the General Contractor, William Gandsey, who did the inspection and estimate of the work needed to be done on my house after it suffered fire and smoke damage. Bill was very professional, experienced, attentive and kind. Then, [[HIGHLIGHT]]Gio who assisted with coordination of the team and the work that needed to be done, who was consistently responsive and supportive throughout the entire process.[[ENDHIGHLIGHT]] Mario, Mani and Boni managed the team who completed the remediation and repairs on site at my house. They were hard working and very thorough. I highly recommend Tri Tech for any home restoration. Their follow through and quality work reduced my stress during a very challenging time, and they got the job done beautifully. read more

Highly professional group! [[HIGHLIGHT]]Excellent customer service![[ENDHIGHLIGHT]] On time scheduled visits! Clean and smooth job done! Totally recommend their business for your restoration services! read more

EDIT: I don't recall the exact dates, but the issues described occurred over the months leading up to this review, and the experience itself is unchanged. My insurance company recommended Tri-Tech, and hiring them has been one of the worst experiences I've ever had with any contractor. If you're reading this, I would strongly encourage you to look elsewhere. [[HIGHLIGHT]]I contacted them approximately a few months before posting this review for a very small repair project, and everything from the first phone call was a problem. It started with the receptionist, who my insurance company ha[[ENDHIGHLIGHT]]d difficulty reaching. Approximately weeks would pass with no returned calls, and the only way anything moved forward was when I personally called to chase updates. After approximately weeks of delays, Carlos was finally sent out to inspect the damage. During that visit, they cut a hole in my wall, found mold, and then left the wall completely open, exposing the area without any covering or containment. They stated they "couldn't touch it," but made no effort to cover the opening -- not even with plastic sheeting. For approximately the next few weeks, that hole remained open while the original sewage leak continued affecting the wall cavity. I was repeatedly told nothing could be done until mold confirmation came back, which meant the situation remained unresolved for weeks. It took approximately a few months just to complete mitigation. Even after that, multiple areas were left wet, and I ultimately fi[[HIGHLIGHT]]nished drying them myself by setting up a tent and running my own dehumidifier. Once mitigation was finally complete, I was told Jacob would come out to provide a repair estimate. That took approximately anothe[[ENDHIGHLIGHT]]r [[HIGHLIGHT]]few weeks. He indicated I would receive the estimate by the end of the week; it took approximately another few. I signed and returned it immediately. I was then told someone would come out that week for a repair walkthro[[ENDHIGHLIGHT]]ugh. Instead, I waited approximately another few weeks with no communication until I called again. Someone eventually arrived, reviewed the plan, and told me a crew would be out within a week to start demo. Approximately a few more weeks passed with no action. When I contacted Tri-Tech again, I was told they were declining the project because it was "not profitable." During an earlier visit, Carlos suggested proceeding with repairs in a way that raised concerns for me about permits. When he realized he was on camera, he became visibly uncomfortable and changed the subject. Despite all the delays, mistakes, and additional issues, I still attempted to resolve things professionally. I contacted the owner, Amy, explained what had happened, and asked whether there could be any consideration or adjustment given the approximate months of problems. I was told I had three days to pay or they would place a lien on my home. I paid, and I am writing this review to share my experience. Tri-Tech handled only part of the work, dragged the process out for approximately months, left my home in worse condition, walked away from the actual repair work, and threatened a lien when I questioned their performance. I would not use them again and would not recommend them. Additional note in response to the employee comment: Nothing about this service was "10/10." I was required to sign a "satisfactory" form before work began, and when I recently called to speak with a representative I was disconnected mid-call. This was, in my experience, a poorly handled project from start to finish. read more

Tri Tech Restoration rebuilt our entire house from smoke damage that was caused by the attached garage fire. As a start, Shelly, the first responder, showed up during the time fire department was rescuing the house, stayed the entire time until we were let in the house, then boarded the house up for security on a SUNDAY. Carlos, the project manager, with his team did a good job on the entire rebuilding process. Carlos stayed on top of everything and suggested a lot of modifications that made house look better. [[HIGHLIGHT]]Michael, the owner of the company, was involved during the rebuilding process and helped us get the funds we need for rebuild from the insurance company.[[ENDHIGHLIGHT]] The entire rebuilding process was lengthy, stressful, and was not an easy task. In the end, we have a great house to show off. All thanks to Tri Tech Restoration. I have nothing but great things to say about Tri Tech Restoration. They also warranty their work for 1 year. We had to factory defective cabinet doors in the kitchen. Carlos got them replaced for us as well. You will see the good job they did in the pictures I'm attaching. The work itself speaks for them. :) read more

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When it comes to fire clean up and restoration, I refer to Tri- Tech restoration. Their technicians are knowledgeable and effective in cleaning buildings from smoke. I highly recommend them. Avner Gat read more

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Manny and Mario very professional and knowledgeable, great customer service. [[HIGHLIGHT]]Even if you need to call after hours they Manny responded within an hour.[[ENDHIGHLIGHT]] Thank you so much! read more

Thank you, Joe, for assisting us with efficient home smoke clean-up service. Your team provided excellent and professional service. read more

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Amazing thorough service , for once our useless idiotic HOA management company action found some good people. Alvaro and Boni made sure EVERYTHING was done correctly and thoroughly unlike some people before and they were hardworking , courteous and would highly recommend . Now if we could only have more people like this. read more

In response to a water damage issue that cascaded into a complex situation (after a pipe burst inside an interior wall), Tri-Tech handled the necessary water restoration and follow-on reconstruction. When there was some miscommunication between the contractor, subcontractor, and insurance claims adjuster, Tri-Tech stepped in to resolve the situation. [[HIGHLIGHT]]And every step of the way, Ms. Angela Geer managed the project, maintained open communication, and kept me informed.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]We are so terribly disappointed and frustrated by our association with this company.[[ENDHIGHLIGHT]] In fact, we felt compelled to create a yelp review only to alert other prospective clients of the incompetency and deceptive business practices of Tri-Tech Restoration. Our single room semi-detached office took over a year to complete. The scope of work was fairly limited and in the end it took nearly USD 60,000 to put up a wall. There was no accountability with anyone at the office, poor communication, and a total lack of professionalism. We hope this review provides some insight into Tri-Tech Restoration. read more

My grandpas house sustained a lot of water damage due to a pipe leak in the kitchen. Raffi and his crew came out to provide support during a tough time and [[HIGHLIGHT]]Berenice was very well at communicating all the steps throughout the insurance process.[[ENDHIGHLIGHT]] Excellent company to work with! read more

UNPROFESSIONAL, NO COMMUNICATION, LIES, ABANDONMENT. Those are just a few words to describe this company and their "work". This was an insurance job, so already it wasn't important for them and of course saw it as a way to get more money from us. They did asbestos removal in Mid March...it's the end of July and it looks the same as when they "started."   The office staff and field staff are extremely unprofessional. When we "began" the work, all off a sudden it was vacation time for what felt like their entire staff..our just our crew. We had a PM who was out of town for two weeks so for two weeks no calls, no work being done, nothing. Once he returned, it was then someone else who was out of town so again, no work could begin. Once they actually did send people to start working, it was a snail crew of not more than 2 people, maybe 3 on a "good day". They would come for a few hours a week, do a little bit of work here and there, and then leave. They left our entire backyard a mess,  full of dust and not to mention our original cabinets were still outside when they said they would have a dumpster out immediately. Yet they also told us they had to stay on site because the cabinet guy needed the door measurements. Once they told us that, all of a sudden they had to move them BACK INSIDE. The whole thing made no sense and it was just lies to pass more time. We waited weeks for our cabinets to be installed. We understand wood is on low stock so we understood the wait. We figured between the time they told confirmed a date and the time they would install the cabinets, more work would be completed such as finished paint, floor installation, etc. yet NOTHING was completed. Less than a week before they said they were going to install, they had to come out for final measurements.. This is when they decided to tell us our floor was out of level. They took way too long to provide us with a # to level the floor and when they did, it was an outrageous number that they wanted us to pay for when we knew insurance was going to cover it. This was all a couple days before they are supposed to install the cabinets. Between no work being done on our house for months and being lied to, this is total abandonment. I am sorry to anyone that has to encounter this company and their staff. Completely unprofessional. read more

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The team of Manny Mendez, Genisis and Miguel are professionals. [[HIGHLIGHT]]They respond immediately to any questions and concerns about the scope of work.[[ENDHIGHLIGHT]] They remediated our home in Pacific Palisades post fire. The house was spotless and left smelling great. The team were clean, wore uniforms and worked hard throughout the job that lasted 3 full days. Professional, hard working, knowledgeable, helpful and calming. I highly recommend the services of Tri Tech Technology and Manny, Genisis and Miguel read more

Exceptional Emergency Response and Restoration Services by Tri Tech Restoration I recently had some major flooding at my home. Found Tri Tech Restoration in on my online search and I am extremely impressed with their exceptional service. From start to finish, their team displayed professionalism, expertise, and a commitment to restoring my property to its "pre-loss condition". Like it never even happened The Tri Tech Restoration team was quick to respond to my water damage emergency, arriving promptly like less tan 2 hours! and assessing the situation with precision. They handled the entire restoration process efficiently, ensuring that every detail was taken care of. Their knowledge and experience in dealing with water damage were evident throughout the entire project. These guys are Pros! The pros at Tri Tech showed great attention to every detail, ensuring that nothing was overlooked. They meticulously dried out the affected areas, cleaned and sanitized thoroughly, and even helped salvage some of my belongings that I thought were beyond repair. Their expertise in mold prevention was also commendable, providing me with peace of mind. Through the entire process their team was always available to address my concerns and questions. They communicated effectively, keeping me informed about the progress of the restoration and the estimated timeline for completion and even computed the work ahead of schedule. I must also mention their professionalism and respect for my property. They worked diligently and efficiently, ensuring minimal disruption to my daily routine cause I work from home and the kids are on summer break at home. The Tri Tech team was courteous, polite, respectful and compassionate throughout the entire process. Oh, BTW they knew exactly how to work with my Insurance company and they are actually preferred vendors so the process was much simpler. Overall, my experience with Tri Tech Restoration was outstanding. They exceeded my expectations in every aspect of their service. I highly recommend Tri Tech Restoration to anyone in need of emergency services. Their expertise, professionalism, and commitment to customer satisfaction is a blessing especially when you're dealing with such an unpleasant situation and trying to get back to normalcy. Thank you, Tri Tech for making such a unpleasant situation bearable. read more

Tri Tech Restoration - Toilet Overflow - General Contractors Near Me - Burbank, California

Amazing service after the Eaton Cyn fire! Cecelia contacted me immediately and that day they had Jose and a crew of 6 working on my daughter's home. Very timely and extremely thorough. All my neighbors are trying to hijack them. The neighbors have not been able to get service from anyone else qualified to deal with such a disaster. Be careful to avoid people who mean well but don't have the staff, knowledge, or equipment to deal with this tragedy. read more

Manuel was great and did a fantastic job! Answered all our questions and kept us informed throughout the process read more

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Had a terrible house flood in the last big set of storms. Tritech was right there to assist and help with all stages of clean up drying and restoration. The dynamic team of Manny, Mario, Cecilia and Joe took care of everything with professionalism and they expedited all work. The communication was very responsive and open. I highly recommend. Owner Raffi is also a dynamo! Great value! read more

The recent rains caused water to back up into my garage which I was storing many household items, furniture, electronics, sentimental items....etc causing severe property damage and as you can imagine, anxiety regarding personal loss. David and his crew came out within 2 hours after calling my insurance company and assured me that everything would be ok and explained step by step what would be done. Water mitigation process was started, they dried and boxed up all salvageable items, took inventory of irreplaceable items and sent pricing to my insurance company. Within 3 days my garage was repaired as well as my anxiety . Everyone was efficient, knowledgeable, and were there to answer any questions. David was just a phone call away and he also checked in time to time to see how everything was going. I can't say enough about my experience with tri-tech restoration. Thank you!! read more

Tri Tech Restoration - Before - General Contractors Near Me - Burbank, California

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I had unfortunately experienced a water damage at my condo but fortunately my insurance company recommended Tri Tech restoration. The crew was out to my home within the hour and helped stop the water from damaging my home anymore than it already had. The staff had great communication throughout the whole process and the technicians really knew what they were doing and made me feel comfortable and safe. I would recommendto anyone experiencing a loss to their home. read more

Al, Boni, Luis, Carlos and Ceci were beyond exceptional in arriving quickly, assessing our house with precision, and taking care of a very urgent matter. Their professionalism, workmanship, kindness, and expertise are beyond measure! I wouldn't trust my house with anyone else! Thank you! read more

Tri Tech Restoration was one of the first to arrive to the property when our property was in flames. I have to admit Tri Tech has one of the best people working for them out in the field. [[HIGHLIGHT]]Carlos and Diego both were great on explaining my family the process on getting our property repaired and what steps to take next.[[ENDHIGHLIGHT]] Throughout the process of the repairs, we did came across some challenges, which were out of Tri Techs control, such as city inspections and insurance claims dept delays. However, they did try to advance as much as possible with the work that could be completed that did not required any prior approvals. [[HIGHLIGHT]]I have to give credit to Sarmen who was one of the team members to check on updates with the city and to make sure everyone from his team was on the same page.[[ENDHIGHLIGHT]] This was a very challenging moment for my family but Tri Tech did not let us down and made it possible with their dedication to get us back to our home looking even better than before! read more

Our restoration journey from water damage started in January 2022. Tri Tech Restoration was was responsive and professional from beginning to end. Very appreciative to Cecilia for coordinating all the different appointments and schedules during this process. A very special thank you to Joe and the Content Crew! You guys are truly amazing! From the pack-out to the pack-back, they fast, efficient and treated all of our belongings with the utmost care! They were extremely careful to not scratch our walls or floors. Thank you for going above and beyond! We are so grateful that Tri Tech was with us through the whole process. Thank you! read more

This company, from the get go is untrustworthy. Joel keep saying lies, and the time comes for them to prove themselves, they came to cleaned our house after we had a fire but it was a horrible job. I will never recommend this company. Archie2018 read more

At 6am on a Saturday, I discovered water damage dripping from the ceiling of my guest bedroom. My insurance contacted Manny and Genesis from Tri Tech and by 9 am they where there to start mitigation. Manny and Genesis were very professional, helpful and skilled. They assessed the full extent of the water damage and wasted no time in devising a plan to mitigate the situation. What I discovered in the bedroom was just the beginning. I was very thankful to have the entire crew from Tri Tech to help me this very unfortunately situation. They were very efficient and communicated with me every step of the process. I would highly recommend them. read more

Our single story 1,800sq ft house flooded December 9th and today is May 31st and I am still not back in my house. This is THE WORST COMPANY I HAVE EVER DEALT WITH! There would be weeks that went by and no one showed up. The quality of work is absolutely dog shit too. They don't answer calls, they are not reliable. DO NOT USE THIS COMPANY!!!!! read more

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I hate to give them as low as 1-star, simply because no-doubt there are many good people at this company. However 1-star simply means "not good" and that's the case here. My experience was as follows: 1) they initially refused to commit to a project schedule (my bad) 2) they performed unacceptable quality work (they acknowledged it) 3) they delayed my project 6 months (and counting) 4) they have simply never finished the project (stucco & drywall) 5) they even had one of their own project managers show up to my house one time and tell me I was giving THEM the "run-around". (???) I know they have bigger projects to focus on, but regardless they were being paid well for the quantities of work they were performing here because this was via an insurance repair. This is ghosting... They were very persistent in asking for payment though. Now I am having to go back to my insurance company, and it seems we'll have to find another contractor to fix their work and finish the project. read more

Joe Juarez, Tri-Tech's in-house estimator has helped us greatly from the initial call of our water-loss damage to our home. His patience with us by answering all of our questions, regarding mitigation process and restoration helped us understand clearly on how they work from start to finish. We personally are glad to let you all know that everything was flawless with the work they completed in our home. Give them a call and Joe Juarez will deliver to take care of your home with professional work ethics and great experience for the number of years he has been with Tri-Tech. read more

So I'm in the middle of a water damage claim and I keep pretty detailed notes. Let's get this time-stamp review started. For those of you who've never seen one of these before, they may seem boring, but they will give an accurate sense of how helpful/timely a service provider really is. June 30 4:35pm - I submit my original claim to Homesight Insurance, and am told a water mitigation company will contact me within the next business day. June 30 5:29pm (pretty fast) - Amy from Tri Tech reaches out to me to walk me through the process, ask me for details, and to tell me that she's going to get the process started for water mitigation and leak detection. July 1 9:01 am - Bernice from Tri Tech calls to let me know someone will be coming out from 1-2pm. July 1 11:33 am - Bernice called again to let me know she received approval to send a leak detection person out as well. July 1 1:00pm - Adam and Jose arrive from Tri Tech and begin working, checking for mold (was none), and setting up dryers, dehumidifiers, and mold inhibitors. They're personable, professional, knowledgeable, and patient with me. July 1 3:15pm - The leak detection tech arrived true to Bernice's word and determined the source of the leak to be the HVAC system. July 2 11:00 am - Adam and Jose come back to check on the equipment and to let me know that someone would likely need to remove the HVAC system so they could continue drying out the damaged areas. July 2 1:57 pm - Bernice called to schedule an HVAC company to come out and remove the HVAC system for July 6 between 8 & 9 am July 3 9:00 am - Adam comes by to check on the equipment July 4/5 - Happy Birthday America! Nobody should be working July 6 8:00 am - HVAC company comes out and removes the HVAC unit placing it nearby. July 6 9:00 am - Adam and Jose are back to inspect the damage where the HVAC used to be, set driers, dehumidifiers and anti mold stuff again. July 7 9:00 am - Adam and Jose come out and remove all the equipment, satisfied that the damaged areas are thoroughly dry enough to begin repair to. I'm sure I'll have more to say as this progresses. At this point, my journey with Adam and Jose is complete. They have continued to be professional, timely, and knowledgeable. If you find yourself in my position, you'd be lucky to have them service your account. So far, I'm impressed with Tri Tech, and the people they've sourced when they needed to. I'll continue to update until my work with Tri Tech is concluded, but so far they are courteous, punctual, forthright, and actively working to help me resolve this. read more

Tri Tech Restoration - They taped off the impacted area to be respectful of keeping the surrounding areas free of debree. - General Contractors Near Me - Burbank, California

This is by far the best contractor I've ever used. The personal service was out of the park, and I felt confident I was in good hands the entire time. Whether you are experiencing a major loss or need a simple kitchen renovation, Tri-Tech will give you top notch service and quality work. read more

Huge shout out to TriTech Restoration, they saved me from being devastated from a flood in my place! Excellent service from the first minute they arrived: packed my entire 2 br unit up professionally, compassionately, and most importantly organized and fast!! The workers worked like it was their own house! They really cared about my belongings and were careful and also really organized. That is important in a flood, because it is so disorienting and scary and I kept saying " where is this?" And they knew where my things were. Today is the day I get my belonging back into my unit and they put everything back where it went, and I couldn't be happier. The Superstars are: Aracely, Reyna. Joe A and the Team Lead Joe J and my account manager David T. Thank you so much! Autumn read more

Tri Tech Restoration - Aracely, Reyna, Joe J and Joe A - General Contractors Near Me - Burbank, California

When my house caught fire resulting in a near total loss, I hired Tri-Tech for the reconstruction. I met with Bill Gandsey whose overall knowledge of construction and his detailed understanding of the insurance process allowed me to recover the money I needed to rebuild. The rebuilding process was not without some hiccups, but the quality of work has been outstanding, and they have stood by their commitment to me. I'm excited to move back into my house that is even better than it was before. I would not hesitate to recommend Tri-Tech. read more

Joe and his team were amazing. Meticulously returned everything in our kitchen and living room as if nothing ever happened. Thank you so much!! read more

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Seriously! Where do I begin? If you want to be saved from one less nightmare in your lives, read this or don't read this but definitely look elsewhere for your contractor needs. This company is completely unprofessional, worst workmanship I've ever experienced and they do not tell the truth. They will weasel out of everything possible and will fight tooth and nail to the bitter end before fixing their completely careless and multiple mistakes. They do not stand by their word and they even tried to pocket insurance money by not purchasing all materials and therefore not installing a large part of materials only to lie and say they did install these materials. If I hadn't marked my initials in hidden areas, they might had gotten away with it. It's literally never ending with these guys. Every time they tell me my project is done, it clearly is not and worse, what they do do they do wrong so everything has to be redone. For "some" reason everybody can easily see their multiple mistakes except for them. My neighbors even from their homes can clearly see the poor workmanship and that the work is done wrong meanwhile I'm told the work is completed and demanding payment. With the help of my adjuster on my side and my lawyer, I've been able to YEARS later, get the job close to done with still repercussions from their poor workmanship. Yes, I said years later and that I'm still having issues with their poor workmanship. Do yourselves a favor and learn from my regretful mistake. read more

Worst company to work with. Supervisor Henry is very unprofessional and demeaning and the office staff is rude. Will never refer nor do business with Tri-Tech again. read more

We had a great experience with the Tri Tech pack house crew. Supervisor Aracely and the team of Joe, Reina, Teresa, Tony, Mallakye, and Omar were all amazing! They were courteous, definitely aimed to please when moving out furniture and many items. We highly recommend Tri Tech movers without reservation. The Buford Family read more

My experience has sadly been frustrating with this company. I have 2 small holes behind my refrigerator that were made to dry out the walls. The walls are now dry, and tri-tech is now insisting that they must repaint my entire kitchen or they will do nothing. My entire kitchen was painted less than a year ago. I still have the paint. There is no need to repaint the entire kitchen for a 1' x 4' hole. They could easily just fix the hole and repaint over that area, or just that one wall. I am not comfortable having a crew in my kitchen doing unnecessary work, especially with COVID. They don't care what I want, although it is my home and my insurance paid for their work. read more

Our tankless water heater had a leak, which caused several problems. We used the company TriTech Restoration Co. From the beginning they were professional and worked hard on a daily basis until the situation was resolved. We had two TriTech Restoration employees who worked to resolve our issues, Carlos and Cesar. These two men were conscientious of protecting their work space/our home, they were extremely kind and efficient with their time of arrival and departure, they kept us informed on the process and answered all of our questions and concerns. Our water issues were very unfortunate, however we're grateful to have had these two gentlemen in our home to resolve our issues. Should you find yourself in this predicament I highly recommend TriTech Restoration Co. And if you're lucky you'll also get a Carlos and a Cesar. Many thanks and much appreciation!!! read more