I have had the privilege of working with Aeroscopic Environmental for the past 19 years, and every experience has been exceptionally positive. Every individual, at every level of the company, has consistently demonstrated kindness, professionalism, courtesy, and extensive knowledge. The circumstances that require the services of a restoration and remediation company are never easy, yet Aeroscopic Environmental approaches each project with meticulous attention to detail, unwavering dedication, and a genuinely positive attitude. Their time, effort, and care make difficult situations far more manageable and reassuring. I cannot speak highly enough of their integrity, expertise, and commitment to excellence. read more

I would like to recommend AEROSCOPIC for any of your leak repairs and mold issue. Jacob the job coordinator who helped guide the project from the demolition to the rebuilding was excellent. He was very helpful and made a very difficult situation into a much more manageable scenario. read more

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It was a pleasure dealing with Aeroscopic Environmental. Michelle kept me informed throughout the process, taking my numerous phone calls and answering my numerous questions. She remained professional, despite my frustration with the repairs necessary in my home. She kept me informed and worked with our property management company to get approvals processed for the scope of work to be completed. She understood my urgency and scheduled a crew right away who did an excellent job of removing mold and containment throughout the process. The drywall repairs, painting, and color match were all done within two days. I'm very pleased with quality of work performed in my home. I can't even tell where the damage was previously the work performed by the job crew is immaculate. They did not leave a mess behind for me to clean. Everything was left in order baseboards drywall paint everything looks fantastic. Carlos was the lead tech for this job. He made coordinated and insured that everything ran smoothly to get this job completed. I'm so grateful for this team. For the professionalism and quality of work offered to me as a homeowner. I'm so relieved to have my home back in order and all of the repairs completed. Thank you, Aeroscopic Environmental. It has been a pleasure. read more

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The Aeroscopic Team is the best. The communication, workmanship and service is top tier. We recently had a plumbing leak and their team arrived within an hour. Their team worked efficiently to complete the dry out and repair of the area. Within 3 days the full project was complete. The leak was in the lobby of a luxury condo building, and they made sure to make the work area the least intrusive as possible. You cannot tell anything ever happened! Aeroscopic is easy to work with, set and kept expectations and completed the job beautifully. Highly recommend Aeroscopic! read more

this one's for team Cruz! a good guy with a great troop. * the situation was fairly urgent for a hands deep, deep clean of the house and air quality. it ain't cheap, but all of them put in elbow grease (the house is a beast). p.s.: all of them are so kind too and i am super thankful. read more

We just completed a "deep clean" of our home in the Altadena fire area. We used the services of Aeroscopic Environmental from start to finish. They handled both air and water testing, removal and replacing of insulation, pressure washing, meticulous cleaning of the interior and exterior of our house, garage, garden shed, and everything in between. They also repaired/replaced/repainted a redwood deck that was partially damaged in the fire. This is a well established company that has been in business for years. Their staff is friendly, compassionate, and very easy to work with. They communicate very well and take any concerns you may have into consideration. They were timely and completed our project in less than 2-weeks (not including laboratory analysis of air and water). A huge plus for us, was Aeroscopic's ability to work directly with our insurance carrier. They established a great relationship, which in turn made the process go much smoother. This whole fire experience has been terrible to live through. We hope we never have to experience it again. We highly recommend Aeroscopic for consideration and are so thankful we utilized their services. read more

Had to use this company again after a leak from an above unit. Unfortunately, they splattered paint on unaffected walls and our wooden toilet. We had to get them to replace the toilet seat and requested they paint the splattered wall - they failed multiple times to return as promised to paint the splattered walls. In terms of the accuracy of the rest of the painting, there are spots along the wall edges and corners that are uneven, run over, or don't go to the edge. The corner of the wall behind the medicine cabinet was not painted, so they left a strip of wall a completely different color from the rest of the wall. There was also paint on the edges of the outlet covers, towel hooks and bathroom mirror. read more

Aeroscopic was very thorough, communicative, professional, responsive and their employees very punctual and thorough with their work. I had experience two other companies before I hired Aeroscopic. David the lead manager was very responsive and a joy to work with. I highly recommend them on every level. read more

Aeroscopic was contracted by my HOA for mold mitigation and repairs after February storms caused water intrusion in several units. They were very communicative and responded quickly, even when I was a bit of a pest! They managed both the drying process and reconstruction. Drywall replacement and paint have just been completed (thanks, Danny!). Very professional, their work is great. Finding an inch of water in my bathroom was quite a disturbing event, but now you'd never know it happened. read more

Alex Ascencio with Aeroscopic Environmental far acceded our expectations in our Venice condo building. He is responsive, pleasant, and VERY knowledgeable. His reports are professional and very thorough. With a stucco building at the beach, we have had many moisture and mold issues over the years, and I so wish we had found Aeroscopic years sooner. I highly recommend the company. Pam Wise HOA board treasurer read more

I can always count on Stephanie and the entire Aeroscopic team for assistance when it comes water damage emergencies. They are quick, responsive, and proactively provide updates until a project is completed. Thank you team! read more

If you're looking for a remediation and restoration company, then look no further. I have had the pleasure of working with the Aeroscopic team for quite some time now and every interaction and experience I have had has been stellar. Being a community manager, we rely on dependable and reliable vendors to serve our communities. Their team members, Stephanie, Cruz, and David are the utmost professionals and will always be there for their clients and always stand by their work. In addition, their crew members are so hard working and polite and always leaves every job site spotless. Aeroscopic is the team to hire for all of your water damage needs. I suggest reaching out to Stephanie right away. She will not disappoint! read more

Great, helpful inspection. The information seemed accurate and Alex was very friendly. Strangely, I've called and emailed about ten times in the past three weeks to try to get a copy of my invoice and report, and it's not forthcoming... I'd be happy to take down this review if they could take a moment to email me these things. read more

After an earthquake and water intrusion, my condo had mold growing in the unit. Aeroscopic came in and performed a full and quality remediation of all the impacted areas. I passed the clearance report after the first remediation. I really appreciate all their hard work and time. I have lived through a black mold remediation in a different location, and it was awful. This remediation was fast, efficient, and a high quality remediation. I know the mold is not coming back because all the impacted areas were removed and treated to ensure no future mold. I trust Aeroscopic, and I am very very grateful for all their hard work. read more

Aeroscopic was great to deal with. We had water flood through the front door of our house, warping the hardwood floor and penetrating the drywall. Fortunately Aeroscopic showed up with industrial fans and heaters which got rid of the moisture and and allowed the construction team to quickly begin repairs. The team was efficient, trustworthy and responsive. We were able to leave them to their job and things got done without an issue. Having an issue that involves calling a company like Aeroscopic is always problematic. Ian and his team took a difficult situation and made it a lot easier. Thank you! read more

Called this outfit on 3/4. Told "Alex" would call me within an hour. Never called. UPDATE. Probably after reading the above, Alex called and said he tried but failed on 3/4 to reach me; he just got no answer. I don't understand how my answering system didn't work, but Alex seems very accommodating and arranged to come by tomorrow morning for a consultation. I'm happy to give him the benefit of any doubt and have upgraded his rating accordingly. SECOND UPDATE. It seems I was premature in upgrading my original one-star assessment. After examining the damage, Alex sent me an estimate on March 12--but since it did not reflect what he had told me, I elicited from him on March 13 a promise of a revised estimate. Despite two phone follow-ups, one picked up by a secretary at his office and another to his voicemail, I have not heard from him, as of today March 25. read more

Very professional and Trust worthy.I highly recommend The company and Alex who inspected my property. read more

I used Aeroscopic Env., for a residential water leak. We used them from start to finish, from water damage, restoration, service, to remodel. They were prompt, professional, knowledgable, reliable and incredibly helpful. This was a big job, packout/in, abatement, drywall, flooring, tile, plumbing, electrical, kitchen cabinets, etc... Ian at Aeroscopic was wonderful to work with, his team was amazing , and DAVID, the Project Manager was the absolute best to work with. If I could give this company a million stars I would. Thank you all for a wonderful job.. read more

We needed to have water remediation and construction done and Aeroscopic did an awesome job. They are reliable, responsive, and reasonable. Cruz Romero is a great project manager and kept us updated on the status of the remediation and the construction. The staff was great to work with and they provided quality work. read more

They are reliable, honest and very professional people, and it seems that their price was very reasonable in today's standard. I had a ongoing leaking problem in my unit that was coming from the common area. And Aeroscopic Environmental stood by me to get the work done through many uphill battles we faced in dealing with the HOA. If they could stay in this competitive field for as long as they have been, they got to be good and know what they are doing. Akiko M. read more

Ian and his team were incredibly helpful. The staff was knowledgeable and professional. I can't speak highly enough of this company. We had a pipe burst beneath our house, the entire foundation had water damage. Aeroscopic environmental was prompt and put us at ease through this entire process! read more

Absolutely fantastic Company! There employees care about the client,their jobs and the Company they work for every day! From the initial remediation to my pack out, storage and eventual return to my home I cannot thank them enough read more

Our condo complex on Acama in Studio City has used their services for years. So professional -- and they come quickly when we have leakage emergencies. They are thorough with moisture remediation and their reconstruction is perfect. Can't even tell the walls were patched and painted. They just finished another job for us and were able to coordinate diplomatically with a difficult resident. read more

We recently used Aeroscopic to do some repair work on a patio deck. They were great to work with. David Romero was very responsive and helpful. The work looks great and I would definitely recommend them. read more

Great company! We had a bad smell coming from our laundry room. Even after we thought we had cleaned it out, the smell was strong and persisted. They sent out the owner, Ian Spiszman, to help us because he likes that kind of detective work. He gave us some steps to take and started helping us while he was here. He found a leaking container of Draino on a shelf that we thought was all baskets and non toxic stuff. He told us the next steps to take to air it out and then called the next week to see how things were. They were fine! If we ever have any other problems with mold or toxic smells or other damage, we will only call Aeroscopic, nobody else. read more

Horrible, HORRIBLE experience with this company. Be warned... during times you may think they are handling your case, they may not be. Interdepartmental communication in this company is almost non-existent until you're frustrated enough to call and ask them what the status is. We've gotten responses such as, "You mean construction hasn't started yet?" or "Someone will maybe stop by tomorrow, I'm not sure." or "I forwarded your information to the next department, looks like they didn't get it." They also straight-up lie that they may be taking care of issues, but are not. Eventually our case was finished, but it took more than a month for them to complete their entire work. I feel like this is a company that only does what they need to do in order to get paid when they want. "Helping" people that are suffering water damage is not their main goal and I empathize with anyone that has to deal with Aeroscopic. read more

I am a seasoned property manager exclusively serving homeowner associations. With experience, comes wisdom. If I need water remediation (whether from a broken pipe, flood, sewage issue or significant water intrusion due to a faulty roof), mold remediation or most anything else environmental, Aeroscopic is on my speed dial - and has been for the past twenty years. Alex Ascencio is top notch. Words become meaningless in trying to describe his knowledge when it comes to remediation. How quickly he responds to a remediation event and how he manages such an event (providing progress updates along the way) through completion is exemplary. David Romero does a great job when reconstruction is needed. Most recently he and his staff reconstructed an entire bathroom and closet due to a major waste water event. He managed the project in a timely and efficient manner without compromise (and was competitively priced). With Alex or David at the helm, I know my clients needs will be met beyond expectations. For a seasoned HOA Property Manager, that is peace of mind. read more

Alex and his team are THE BEST. I had a leak in our bathroom (from our upstairs neighbor) that turned into a MAJOR mold issue. They were there the same day I called them and were always in touch to get the entire situation resolved as fast as possible. I've recommended them to friends and they've also loved them! read more

I have no doubt this company knows how to dry out a carpet from rain damage pretty quickly. HOWEVER, when they came to pick up their equipment, one or both of the workers helped themselves to some of my jewelry. Alex, who I believe is the owner, was supposed to talk with the men and get back to me with any information he had. I have not heard from him. I filed a police report but getting my jewelry back is not looking good. Since they were the only people in my place when the jewelry went missing, I must assume it was one or both of them. So disappointing since they appeared to know their business. Just be aware and hide your valuables if you hire this company. read more

They were responsive in the middle of the night! A very efficient and professional team. Highly recommend.

I was very impressed at how professional, courteous and nice the entire crew was. They were prompt and endeavored to complete the job quickly. I hope that I never need them again but would not hesitate to do so should the need arise. read more

We contacted Aeroscopic this past summer when our HVAC system and home were flooded by a condensate line. Cruz and the team were excellent! They helped us through the remediation and the reconstruction and we could not be happier with the results. Water losses are very challenging, stressful experiences and there generally seems to be no "upside." But, the Aeroscopic team were our "upside." They were polite, professional and they worked with our insurance company to make sure the project was completed and our home was fully restored in a timely fashion under the parameters of our policy. Thank you Cruz and David. Thank you Aeroscopic. read more

My girlfriend was concerned about having any mold at our condo wall which has outer cracks and rain water leeks into it. We called our building manager and he said there is a mold guy in the building and he'll send him up to take a look. The guy comes in, without giving us a price or the general procedures, takes a couple of pictures and says they will contact us. We even told him not to do anything without getting our approval on the costs... next thing we know we receive a rather large bill which quickly escalates to a demand for payment with accruing fees and penalties! We called them numerous times and told them to at least give us the mold test results so we get something for what we are being asked to pay for.... NOTHING!!! they keep sending the bills with legal threats! Amazing how dumb and illogical some people can be!! read more

Aeroscopic has (unfortunately for me) responded to four calls in the last month at my medical office building. Their response time is unmatched in my experience. The Project Manager is in constant contact with me regarding updates and follow up. I highly recommend this company! read more

I didn't know what to expect when Aeroscopic came, surveyed the water damage from a leaky pipe above my condo unit, and then went about their business removing part of the wall, inspecting, drying, wire brushing, and repairing the wall. The men who did the work were efficient, perfect in their work, and cleaned up afterwards, leaving no indication that they'd ever been here. Cruz Romero oversaw the entire job. Can I give this company more than the 5 stars? Alan O. read more

I have nothing but insanely nice things to say about this company. I had a leak that came through my ceiling while I was out of town. I noticed it when I came home and contacted Cruz that night. He was at my house looking at it early the next morning and within a matter of hours had a crew out to handle it. He didn't want a chance for mold to grow and took care of this for me so fast. The crew was so amazing and meticulous. Everything was covered properly as to not get ruined during the construction or in the rain. The crew could not have been sweeter or more professional and did this whole thing so fast. I can not say enough great things about them. They are the only choice for any of these household needs! read more

We worked directly with Stephanie Romero in need of an emergency inspection and report of asbestos and mold for a laundry room disaster. Inspection/testing was scheduled for our preferred date and time within hours and final results were expedited same day. Service was outstanding all around! read more

Integrity. Integrity. Integrity. I cannot even begin to express the profound admiration I have for Ian Speizman and his company. At one time he was my landlord and when we had a mold issue (in his family owned property) he resolved it quickly and professionally. Years and years later I reached out to him to ask about a potential problem in my apartment. (The Internet warns over and over about avoiding mold testers who also remediate- potential conflict of interests) well not only did Ian do an incredibly thorough job but he did so as a complimentary gift for being his former tenant (who does that ever?) It was a perfect scenario - I live in a big corporately owned property one that has deep pockets- a perfect time for a conflict of interests. But even doing this professional inspection gratis Ian found no issues with mold and deemed my apartment safe. I was blown away. Ian is kind, caring, thorough and, most importantly, professional and highly highly skilled. This is one time you can ignore the Internet warnings and hire a company that tests and remediates with no fear. I cannot say enough about my admiration and respect for Aeroscopic and Ian Speizman's leadership. He has taken the family business to the next level and I'm sure his father would be proud of what he has done. I have the utmost gratitude - thank you Ian. I will recommend your services to everyone in need. read more

I hired this company to renovate an apartment after a long period of neglect and abuse. They came promptly. They offered very competitive prices. They did not try to "up sell" the job and performed as promised. They replaced flooring, plumbing, removed old fixtures and created a nice shower stall. They scrubbed the walls and painted everything. They left the job site clean and I was satisfied. I hope I never need them again but if I do I'll just call em up. read more

Very professional. On time. Great communication. Clean and respectful. High quality work. I would use them again. Breath of fresh air to have such great customer service. read more