We had a major leak in our main bathroom in our condo and our entire 4 story stack of units. Our…read moreHOA hired ER Emergency Restoration to remediate and remodel all units. First, I want to say that the restoration team (the remediation team Armen and his crew, the remodel team, and Ruben) was absolutely wonderful to work with throughout this process, I want to give glowing reviews as they went above and beyond for me, with empathy, kindness, great work and great attitudes. When your home is under construction and chaotic, it's extremely stressful and you need a restoration team that has your back, is empathetic and willing to help. That is ER Emergency Restoration! I really appreciate their responsiveness and support, the whole team, including Ruben and Armen who communicated with me alot and reassured me on things I was concerned about. If we have any future work, I'd highly recommend working with them again and I hope Ruben and the ER team is who you'd call for future projects. I am so glad they were the team that fixed our units and they did such a great job with the remodel. True professionals. I will always call them if I ever need help again. 5 stars, 10/10 recommend them. Thank you so much ER Emergency Restoration team.

Our second-floor master shower drain line failed, causing water to pour into our first-floor…read morekitchen. Ruben and his team arrived within an hour and immediately began water extraction and setting up drying equipment to prevent further damage. Since we had just upgraded our kitchen, we were extremely concerned about avoiding any irreversible damage. Thankfully, his team did an outstanding job preserving everything they could. They thoroughly documented the situation, took photos, and clearly explained what to expect with our insurance claim--something that was incredibly helpful during a stressful time. After confirming there was no remaining moisture in the ceiling cavity or surrounding areas, they went above and beyond by returning to cover the ceiling. This allowed us to continue using our kitchen without disruption or worrying about exposed debris. Because of their professionalism and attention to detail throughout the process, we didn't hesitate to hire them again for the rebuilding phase. Truly a great team--we feel very fortunate to have worked with them!

Built Well Restoration is doing a fabulous job in my mother's home…read more Already finished her main bathroom. Soon to work on her second bathroom. Water damage was the issue. Regarding the value, there was a ton of water damage, upwards of $15,000.00. For what had to be done, it's worth it ! Thank you, Vick for all that you have and are doing for my mother

I came to Vic after a few negative experiences with contractors after a firework destroyed our yard…read moreand part of our home last year. I was quite rattled with the whole experience of dealing with insurance and trying to weed out quality workers amongst the many contractor and restoration companies out there. It took me a while but when I finally came around to Built Well, it was the best decision I'd made throughout this whole horrific endeavor. Vic is highly communicative, straightforward, and transparent from the initial phone call and consult throughout the entire process. He has a calm demeanor that helped my frayed nerves when any weird hiccups with insurance happened. And critically, he stuck to his timeline and the crew finished work in the time they said they would so we were able to move back into our home by the deadline we required. I would recommend him 10/10. He was never pushy with us. A true professional and a great communicator. Our house looks great and the work is solid.

great response time, quick to help and service our home. great experience and knowledgeable staff…read more will keep your contact for future needs.

Good company to work with. They listen to their customers and have suggestions to keep costs…read morereasonable.

The team was very professional and efficient, explained every detail of what needed to be done…read more Will definitely recommend Urgent One. Thank you for everything. Sincerely, The Hanfords

David and his pack out crew were amazing. He made sure all of my items were put back and made sure…read morenothing was damaged. I highly recommend him and urgent one restoration for any services. Thank you so much during this difficult time.

Jack lives up to all these amazing reviews. I called his company and Jack took the time to explain…read moreall facets of how mold occurs and what approaches he takes to address issues. He provided both simple and extensive options on remediation. He was not a pushy salesmen like the other companies we called. He did not demand an onsite as may others did and took additional time to truly understand the issue and condition. Thank you Jack!!!!

Found on demand on yelp and really enjoyed how personable Jack was compared to my other quotes. He…read moredid an amazing job quick and detailed. He was very responsive and communicative about everything. He provided photos and a detailed reports of what was done. I highly recommend Jack! During such a stressful time dealing with mold Jack eased my concerns and provided excellent service!

We called mold master's out to come and perform a mold inspection for our rental which had a…read moreserious mold issue. They were very professional from scheduling, inspecting and then their report. They were all exceptionally knowledgeable, and we received a thorough report giving us very valuable information. They got to us in a timely manner and explained their inspection process and made recommendations that were helpful. Their rates are fair and we appreciated all we got for what we spent. We would recommend them to anyone with mold issues.

We discovered a long-standing slow leak issue in our downstairs office caused by the previous…read moreowners of our house who contracted California Closets to install cabinetry. Unbeknownst to them, California Closets nailed a cabinet directly into an outflow pipe attached to the upstairs guest bathroom years prior to us moving in! None of our inspectors caught this issue before we moved in because that area didn't get a lot of use, so it was dry during inspections, and covered by other built-in cabinets (a hidden, nasty slow leak!). I was devastated to learn of this issue! We finally detected the issue when mold started appearing on the wall around the built-ins. You can imagine how stressed and shocked I was! So, I researched different companies and decided to try Mold Masters. I was able to schedule an inspection consultation quickly and easily. The cost of the inspection went toward the remediation expense. The inspector displayed the utmost professionalism, was super caring, answered all my questions, and really took the time to make sure that my home would receive impeccable respect. I had an instant feeling of trust that this was the company I wanted to go with. Once I scheduled the remediation, Mold Masters started almost immediately. They recognized my sense of urgency and accommodated my needs. The remediation team was amazing - super caring, careful, and respectful of noise and working hours. I was able to see progress and get updates real-time. They completed their work in under 6 days! They did an amazing job cleaning every last spot of mold. The structure of my home was intact, and I felt like the problem was solved! They did such a great job on the clean-up that I wanted them to do the rebuild too. This was another amazing experience with a wonderful contractor point of contact who made sure I got everything I needed fixed, down to the last tiny detail. They handled everything with the utmost care and respect. They were on time every day and respectful of the amount of noise. Additionally, this was not an easy job - they had to work around my water heater in a small corner... I was amazed at their artisanship, matching paint, flooring, etc. They completed the rebuild, paint, baseboards, trim and all in 6 days!! I am beyond pleased with Mold Masters' care and quality of work. I would highly recommend this company to anyone with a mold issue from start to finish!!

Appointment today 9-11am was cancelled. Not in advance and not proactively. Only when I contacted…read moreto get ETA. So, imagine if it was you. And you took a day off work or rearranged your day? How can a company can run like this?

We worked with Zach and Andy earlier this year and had a wonderful experience during a stressful…read moretime. Zach and Andy were always available for questions. They met with us multiple times to pick out finishes and offered suggestions on the best products based on their experience. They also made sure the work stayed on track, timelines were communicated and the work was completed when they said it would be done. We highly recommend working with Zach and team if you have the chance.

Pipe in the main bedroom wall ruptured, flooding the bedroom and under the baseboards leading into…read morethe hallway, kitchen, floors, and breakfast room. Tal from Advanced Restoration & Construction initially checked for residual moisture in all those areas, immediately removed wet baseboards and quarter rounds, and placed seven blowers and a dehumidifier in the impacted rooms. He is very professional, personable, and experienced. Advanced Restoration & Construction were available during every step of the mitigation process. Tal came out daily to take new moisture readings and adjust the blower and dehumidifier setup. They patiently listened to and answered all of my questions. All areas are now dry and ready for repair. Based on my experience with them, I highly recommend Advanced Restoration & Construction! The company also helped me deal with my Progressive home insurance. Tal's office assisted me in communicating with them, filling out all the required forms and documents, and ensuring everything was handled smoothly. After seeing Tal and his team's level of care and professionalism during the mitigation process, I also decided to hire them for the repairs. They handled everything consistently, replacing the damaged drywall and baseboards, repainting and restoring the affected areas and bring them back to their original condition. What stood out for me was their attention to detail and, of course, their respect for my home throughout the process.

Not that many companies are ready to help you over the phone and everyone wants to make money even…read morewhen nothing difficult has to be done. It was nice that I got helped over the phone and saved a lot of time and money. Always a pleasure to deal with hones people. Thank you.

I had water damage to the area by our window. There had been water ponding the window. The carpet…read morewas wet. I called California water restoration They came within hours. They opened the wall and found mold on the wet wood. They cleared the mold and repaired the damage. His team cleaned the area completely when they were done They were very professional and thorough If I had water damage again the first thing I would do is call CWR

Daniel came same day as a call and used high quality instrumentation to help us pinpoint locations…read moreof water damage and helped guide the demolition to make sure we opened walls up where needed, and where we could stop the demo. Highly knowledgeable about the trade, trustworthy, and an overall nice guy. A rarity in a trade with a lot of insurance-scamy type companies.

If there was a rating for ZERO we would have selected it. This company was recommended to us by our…read moreinsurance for the emergency services to remove water damaged floors walls and ceiling. We trusted them because we trusted our insurance we've used for over 40 years. They took advantage of us by overcharging our insurance company. By the time we received the bill from them we learned we were short in our coverage to pay the contractors to do the repairs. They sat on the bill for weeks before submitting it to the insurance adjuster, who then stated it was way out of line in the charges. Then it went through another two weeks to negotiate down in compliance, and they still didn't budge. But that's not all. The day they arrived, it took the crew just 1 day (8 hours) to remove the the damages and debris and the cleaning, leaving behind dust and debris everywhere. They didn't seal off the main room to be restored, so dust went all over my home. Items that could not be removed from my garage were supposedly covered properly so that debris could not get underneath. Not so - everything is covered in dust and debris. The treatment we received was down right disrespectful!!! Shame on them and we hope they loose a lot of business. We're retired, over the ages of 70, on a fixed income, and we got screwed. DO NOT HIRE THIS COMPANY.

Our unit flooded and most of the first floor had to be replaced. We had a great experience. They…read morewere responsive, quick, staff all wore masks. Thank you for helping us out through a difficult time!