Great company and first time using them. Kent was in the office and was able to setup testing the next day to get the ball rolling. He was also very helpful with random questions I had and other tid bits of knowledge about asbestos. Jay (my tech) was informative and thorough when taking samples and images of the areas. He was able to answer questions I had while he was taking samples. Both were professional and friendly. The lab team got me my results back in a timely manner with all the details. read more

A decent company that does good work with regards to testing. My main gripe is lack of clarity and resolution of an issue that I had brought up. When I wanted some testing done, the deceptive thing they said was that I can do multiple tests for one price. So I clarified that if I were to test 3 rooms, it'd be the same price as 5 rooms and they said yes. So I literally said to the representative " so whether I test 1 room or 5 rooms, it's one price and she confirmed yes. Lo and behold I get slapped with a charge 5 different rooms. Well I called to clarify, they told me it was one price but per room. I was frustrated because that was my default assumption. It's like going to a restaurant and ordering something and the server says "all pastas are for one price whether you get 1 or 10, it's all one price" and you order 4 pastas for the family and 4 more to go to take home and they slap you with a bill for 8 pastas and tell you it's one price but for each pasta. Well duh! That's everyone's default assumption. You making that qualifying statement serves to confuse the customer. It feels like a deceptive tactic to make it seem like all tests are for one price in order to bait you into more tests. It left a bad taste in my mouth honestly. That being said, the worker was nice and the job was done which why I can average out the score to 3 stars. Would I use them again.... Maybe, but I may shop around a little more. read more

Six samples were taken from a 350 square feet garage, that has 2 months old roof. Each samples were tested 3 times, a total of 18 test samples. These donkeys are taking samples of the owners personal items. The more they suspect, the more testing they do and the more money they will make. I no longer suspect this company.. this company is in fact a scam.. read more

I'm taking the time to write about my experience with this company. I am a general contractor, and had this company provide both asbestos and lead testing. Everything went well until the "newly" hired rep was unable to properly explain the services provided. I ended up getting an air sample which caused issues for me. Let me explain... The air sample taken measured the size of the material found in the air which would classify it as asbestos. The report findings were no asbestos in the materials on site except a wrapping around a duct we did not disturb. I was puzzled by why the air sample would come in higher than the EPA standards, and classify the particles tested under asbestos. This made me take steps to protect myself and my clients. The company stated there would be an additional $300 charge to determine if the initial air test is in fact asbestos. I asked the rep to ask the owner to work with me and cover half the cost, and it was denied. Even the employee understood my point of view and explained that to avoid these situations they explain more in detail. However, in my case I had an employee who wasn't well versed in this. The lack of compromise and miscommunication express the companies policy when mistakes happen; knowingly or not. Definitely moves me to not being a repeat customer. On a good note, their timely response was impeccable. Though the pricing was higher than other testing companies, I would praise their responsiveness. I hope the owner can reconsider the situation, and work with my client to remedy the miscommunication. Update: I had a great conversation with Sarah, she is the director of client relations and business development. She heard me out and approved my request to cover half the cost of the additional test required to affirm if the air sample taken was indeed asbestos. read more

Great service! Very satisfied with their work and consultation process. The technician was very helpful and answered all my questions. She took her time and explained the entire process to me. I highly recommend this company for your home testing needs. Great value, and I'm glad I went with them. read more

Punctual testing, friendly, professional staff. Received many email notices for unpaid invoices, despite them having my credit card info. Email did not have a link to pay, so I had to call. read more

Had a very positive experience with this company. Was quick to respond and clear on what the process would be. Amy the technician was very thorough and gave great recommendations on what to test based on my situation. read more

stop calling me. dozens of solicitous calls and texts by kennedy. i do not want to use your company. found another company that charged me 10% of your outrageously high fees. so happy i hired them instead. I have all voicemails and texts saved. There is no confusion. Additionally, all of this unsolicited contact was from them reading my info from caller ID! I never signed up to use them. This is harassment. So desperate for business it's unbelievable. If you're doing a great job and have satisfied customers you don't need to incessantly call people who just called to ask a simple question. They do this to multiple people are Kennedy was so unorganized she called me leaving a message for a different person! This is an updated review after the owner reached out to me pleading that my review hurts his small business. Here's a tip, don't text and call people so many times you leave them no other choice but to leave you a negative review. Oddly enough, they stopped calling me after this review so they absolutely know who I am. No coincidence. It's NOT the wrong company ! read more

In summary: Home Biotesting is a good, honest company with reasonable prices and great service. ----- I requested Home Biotesting to test the air in my house for asbestos after some asbestos containing materials had been removed from it. They came on time and they had a good price, comparable to other places. They returned the results quickly. They worked with me well in planning the number of air and dust samples needed. In fact, they said that dust samples would not even be necessary in my case because there wasn't dust to sample. They placed the air sample collectors at two locations in order to get good coverage in my house (3 BR, 2 BA, 1000 sq.ft.). With these operations I was worried that they would try to up-sell me and take more samples than were really necessary, but Home Biotesting didn't scam me like that. Previously, another company had come to the house to do an asbestos survey; that company had said that the material in my house was "friable," which means that it would turn into breathable dust if you were to look at it, and so that company had said that I would need an over-the-top Procedure 9 asbestos removal plan. I didn't believe them because I looked up the definitions and I took it to a testing facility myself. The testing lab said it wasn't friable. I think that that other company was lying and just trying to give themselves extra work. The reason I mention all of this is because I explained the situation to Home Biotesting after the material had been removed, and the Home Biotesting asbestos expert agreed with me and the lab that I had taken the material to. The material was not friable, it would have required vigorous sanding in order to turn it into dust, just picking it up and maybe having to fracture it a little would not have released asbestos fibers into the air. I wish that I had called Home Biotesting originally to get the asbestos survey because they would have been honest about it, and would not have specified an outrageous biohazard Chernobyl-level containment plan, and I would have invited them back for the post-abatement testing. read more

I had a small leak through a cracked window frame and was really concerned it might be causing a mold issue, especially with a 6-year-old at home. I called Home Biotesting and spoke with Joanna at the front office, who was incredibly kind and helpful. She understood my concerns and had Jason out to test my home right away. The whole experience felt efficient, professional, and genuinely caring. Highly recommend! read more

They refused to test the room with the most mold! They didn't answer anything and kept avoiding questions, also got really nervous when we asked for documentations. Someone should really audit this company, wouldn't be surprised if they get brided by the owners read more

How a great start in the beginning in the middle. I was disappointed, cause it was a price change that increased then it was a lot of miscommunication but at the end it all worked out they were understanding and gave an additional discount and I had a wonderful lady named Claire, who explained the whole testing results to me. She was so wonderful. I honestly want to give a big thank you because I gotta piece of mine and clear understanding of everything and good thing. They still had some test that in the lab that were being able to add last minute, but thank you after all I was completely satisfied and again I just want to give a big thank you to Claire and Joanna four make my experience so wonderful thank you again. I highly recommend this company. read more

I hired Home Biotesting to perform mold and asbestos testing in my apartment after serious health and safety concerns were ignored by my landlord. I was told the work would be performed by certified professionals, but the technician who showed up wore no protective gear, didn't explain anything, and seemed unsure about the process or pricing. Worse, the person listed on my final report was not the person who actually did the inspection, which calls the integrity of the results into question. The lab is part of the same company -- not third-party -- and I never received clear documentation about who processed my samples or how they were handled. I paid over $800 out of pocket expecting peace of mind, but instead was left more confused and frustrated. I do not recommend this company if you're looking for transparent, accountable, or professional environmental testing. Ask every question upfront and get everything in writing before proceeding. Response to the comment they posted: Your response did not address some of the core concerns I raised. Specifically, the individual who performed the inspection in my unit was not the technician listed on my report. Additionally, the person who came did not wear any PPE or explain any part of the sampling process, which raised safety concerns for me in a potentially hazardous environment. I also felt misled by the billing process. I was charged more than expected and wasn't informed of the breakdown or given a chance to decline additional tests. It wasn't about needing a 100% quote upfront -- it was about transparency and consent. I appreciate that your lab is certified, but for customers like me, trust in the process matters just as much as credentials on paper. I still do not feel that my concerns have been fully addressed or resolved read more

Home Biotesting is super good company. Kent and other staff are very nice and helpful. read more

Service was great. We had a fire and they came out within a day of calling to test for asbestos. They were on time, explained the process, took the samples and had the reports back in a timely manner. From the person who first answered to the person who did the test, I had a good experience. Value for the money was quite reasonable. read more

These guys are great, they're always quick and responsive, and their reporting is 10/10, so much info.

My realtor suggested that I contact Home Biotesting for an asbestos test. The customer service representative on the phone was friendly and was helpful when answering my questions. Cameron came by the next morning, was prompt and worked quickly. Thanks Home Biotesting for your help. read more

Home biotesting is by far the best testing company I've dealt with the tech who came out Chris was so much help he answered all of my questions with ease and confidence. He was knowledgeable about what he was doing and he did it in a timely manner he was also early for my appointment every other testing company says their going to be there at this time and it never happens they are ALWAYS LATE!! Not home bio testing tho!!! They got my report to me in a timely manner and it was easy to understand i would recommend this company to anyone who needs testing read more

We hired home bio testing to survey the exterior stucco wall, & the interior old plaster walls for demo. They provided the best value, prompt service, and a thoughtful follow up. I highly recommend their services. read more

Very impressed with the service. Jason was such a thorough and great representative. Thank you Jason!

I have had the most amazing experience with Sara at Home Biotesting. She is an incredibly knowledgeable Business Development Professional always fostering an environment of professionalism and among my employees. I highly recommend her and her service team they go beyond to ensure all testing needs and customers are addressed right away. Both Sara and her team have demonstrated excellent job satisfaction and collaboration. read more

Home Biotesting, from start to finish is heads and shoulders above other companies in the field. Monica, Christina, Kent, Johnny and Oren are next-level professionals who communicate well and are super methodically. Absolutely the the best at their craft. Highly recommend as they will alleviate your stress and save you money in the long term. 5/5 Stars for Service, Accuracy, Report Thoroughness and Context to help understand findings and implications. read more

I hired Home Biotesting to test for mold and asbestos issues at my house. The experience from start to finish was amazing. The front office was helpful and really patient with me while I explained what my concerns were. I was able to get an appointment the same day. After my results were in, they went one step further by having Clare, the Environmental Manager go over my report with me. She was incredibly friendly and knowledgable and walked me through the next steps. Two Big Thumbs Up for Home Biotesting. read more

I recently used this service twice within two weeks to make sure all of the mold and allergens were cleared out of my home. The staff are super helpful and kind, and both of the testers who came to the house were great about explaining how the process worked, and even made follow up calls to see if I had questions about the results. The owner himself called me back after hours when I was trying to understand the first report. The reports themselves are incredibly thorough and packed with data and information. It's fairly expensive, but I think the quality of the reports are worth the cost, plus the great customer service. I would absolutely use this company again and highly recommend them. read more

Very professional and great customer service. She arrived on time. Answered all my question. I recommend them to everybody. Thank you read more

Service requested. Inspector on time, professional, helpful and offered suggestions for asbestos testing.

I contacted Home BioTesting to do a lead and asbestos test and I was very pleased with their service. I was given a very fair quote and the whole process took about a week. A technician came out and collected 40 samples in a matter of 1.5 hours and the results came back in 3 days. I would highly recommend home biotesting. read more

Julio was great and very professional. We would definitely recommend his services to anyone interested in mold testing

Home Biotesting was able to come very quickly in an emergency. They provided a full report with the expedited service the same day. The Inspector took the time to call afterward to see if we had any questions. You don't want to ever be in a situation where you are calling people in this field, but if you do find yourself having to get help, Home Biotesting is a great choice. Professional, Swift, and Detailed. read more

Professional, very good manners. Price less than expected. Very lucky to find. Thank a lot. read more

The service was performed exactly as requested with transparent pricing; no "by the way, it'll cost more" surprises. Results came back quickly with a well-written report. A requested referral for abatement was provided, and the people who I was referred to ended up being the best of the different companies that we spoke with. While I hope to never have to deal with asbestos again, in the event that I do need testing performed, I would work with Home Biotesting again. read more

I had the pleasure of working with Abdul from home biotesting. He came to check out some ceilings in my closet that were popcorn, ceilings very knowledgeable, quick, and professional. I would definitely recommend them to anyone who needs testing done for asbestos. read more

Jay was great! He listened to our concerns and was very thorough with gathering of samples. He took the time to explain what places are relevant to identify and was knowledgable. read more

We needed asbestos testing. i was able to get someone in the same day! He was great and thorough and luckily the tests came back negative. Would highly recommend Home bio testing. read more

Home Biotesting was responsive, accommodated our schedule, and produced results quickly. Their pricing was fair too. Though I hope we never need them again (!!), they did a great job and recommend them enthusiastically. read more

This is the best company ever! Timely, extremely detail oriented, reliable, and respectful! The field supervisor KENT MULATO called me to go over the report and he explained it to me thoroughly and respectfully. I am extremely satisfied. Also, the rest of the staff i interacted with were friendly and helpful. Great company will continue to do business with them 10/10. read more

It is a very rare occasion to find a new vendor that surpasses all expectations. Customer service, response time, quality and knowledge of technicians - everything is absolute joy. Never thought I would be even using these words describing biotesting company! Perfection. Don't waste time, you found the best. Just call. read more

I had Home Biotesting come out and test our home after our kitchen was flooded and had to be entirely replaced all cabinets and floor. After about 2 to 3 weeks we got a letter we were cleared and so did our restoration company. we received an email of a bill of $693. we were waiting for payment from our insurance company and that took several months. after a couple of weeks I received an email from home biotesting for $1865 i called and told the young lady that i got an email for $ 693, she no its $1865. so i asked to talk to manage and she said after i paid she would arrange for a phone call . I never herd of such a thing I just want clarification . I know for a fact the link is hosted on your site quick books, so it can be changed. But not being able to talk to a manager is really not looking good. i also asked about the con, Isultation fee i was never consulted on any thing, then she said it was just a report. some one please call me i cannot get any truthful answers read more

I asked them to test for asbestos in my AC closet since I was replacing the current central unit and disturbing the closet structure. They were prompt in providing the testing and results. All the staff were friendly and helpful in answering my questions. I would definitely use them again if the need arises! read more

this is an outstanding team of professionals. from the person who answered my myriad of questions over the phone prior to scheduling to a very informative technician who arrived on time and prepared to do the testing to the follow up explaining clearly what were and were not areas of. concern ..., I have rarely been happier with a service company. best of all they were very reasonably priced read more