We were looking for a professional company that is highly rated. We called many mold inspectors,…read moreasked for referrals from friends and one kept promising he was going to call me, via email, and never did. What we found was that most of them are either too busy or just do not care to help. When I called Michael Azencot's number, he answered right away. Michael listened to my concerns and scheduled an appointment for the same week. We initially just asked for certain rooms to be tested, when the results came back. We called Michael again. to test the whole house. The first time it only took 3 days to get the test results. This time, it only took ONE day! Wow, thank you Michael and Diego. We appreciate you and your professionalism.

Fast response and Owen seemed to be very knowledgeable. He came within the hour because he happened…read moreto be in the area.

Jeff was great! On time, friendly, fast, and ensured that we quickly got the test results we…read moreneeded. All of this after we had looked into half a dozen other companies that didn't or wouldn't do asbestos testing. It's a shame that we likely won't need their services again anytime soon, but would definitely recommend them to anyone looking.

Great company to work with and they had results and reports very quickly. I am having them come…read moreback out for a more comprehensive assessment. Jeff is wonderful at helping to actually understand the res. Recommend MLA!

Service was great, speedy, professional, accommodating and customer service based…read more We received the report in a very reasonable amount of time.

They're great! Communicative and awesome. A+++ Drue, specifically, was my point of contact.read more

We had a mold issue in our primary bedroom. Ricky gave a thorough quote and helped to feel…read moreconfident that the remediation scope would fully address the issue. His team set up a solid containment, performed the work to scope, and passed clearance testing with a third party company. They also offered to leave their containment up (including some temp poles) for the duration of my build-back project. The team was careful of my house during the demo which involved carrying large, heavy pieces of shower glass down some stairs and through some turns. The only downside I found during the process was the need to pay for the site visit for the quote. This payment is credited to the bill and it wound up being a non-issue due to selecting BH environmental for the job, but none of the other companies I had out requested payment for the quoting visit.

UPDATE: I appreciate your pride and accountability in your business. We just had very little…read moreconfidence that your bid - the only one for which we paid - was reliable. None of this process was communicated clearly to us. I appreciate the owner's effort to make it right with a refund of the fee. I wouldn't even recommend requesting an estimate from these people. I wish I hadn't. The star is because someone technically came out. They were the only ones who charged a fee to come out, and their inspector spent a total of maybe 50 seconds in the bathroom that had water damage. The person who came out told us would have an estimate within a day, and no estimate. Unlike the other companies that came out, he made no inquiry about the age of the house or mention of required asbestos testing. Overall, his visit did not inspire confidence that any estimate we did get (if we got one) would be valid or accurate (not require change orders). Maybe the reason why some reviewers say they're cheaper is that they cut corners? (We wouldn't know as we never got our estimate.) We were really dissatisfied even with our (extremely brief) visual inspection experience. Communication with respect to the process was not good (as we don't know what's going on). Clearly my short list selection process failed me here. ETA: Apparently they were waiting on payment for the estimate (no one made clear what this process was), which we finally got, and indeed did not include asbestos testing.

Reasonable prices and a very professional, knowledgeable team. I first spoke with Cici for a…read morequote--she was so friendly and helpful that I decided to book right away. Alexis came to collect samples and called to confirm before arriving early. He did a very thorough test and was very respectful of my place. When I mentioned my home is shoe-free, he kindly put on shoe covers without hesitation. Fantastic team! Hopefully I won't need their services again, but if I do, I'll definitely return.

This is the second time I've used JLM and I'd still recommend them. I'll list the pros and cons of…read moremy experience. Positives: Friendly customer service. Good communication and quick scheduling. I was able to have a technician come out the same day I called to schedule. The technician was extremely friendly and helpful. He answered all my questions while he was concentrating on the testing, set up etc. He was careful with his words meaning he didn't cause any unnecessary stress or anxiety. He wasn't pushy and was conscious of the cost while also recommending what samples are needed or suggested. He was clean and careful. Cons: Expensive compared to other mold testing companies. The invoice can quickly add up. I originally planned for about $800 ($500 base fee plus $75 for 4 samples). I added on asbestos test and that brought my bill to over $1300. In some ways I see this as a positive though because you get what you pay for (I hope and can't compare to any other company). My whole house wasn't moisture mapped as I was told it would be. The tech said they only focus on the reported areas of concern. Not a big deal but would've been nice to know. I kept getting rescheduled by 15 minutes. The tech was running late then running early so that was a little confusing. I jokingly asked them if I get compensation for the changed appt time since I signed the contract already (they charge $150 for any changes). They said no. The report is a bit confusing as it was the first time. The most annoying is that in the asbestos report they suggested further testing. Likely costing another $1000 or more. I thought I was already paying for the best testing. This feels a bit like a trick in some ways. Overall I'd go to JLM again. I suggest to do some research beforehand though to know exactly what you need done (AND WHY meaning are you renovating or just wanting to know for health reasons etc) so you don't get unneeded tests or costs.

If I could give more stars, I absolutely would! I reached…read moreout to several places after I first inquired with Frank, but none were as quick and clear in their explanations as Property Health During the initial inspection, Frank didn't just check for asbestos and air vents, he also took the time to explain the structure of the air vents and the materials used in the walls and ceiling, which really showed his level of expertise. What impressed me the most was how thorough and detail oriented he was. He didn't just go through the motions, Frank and his team made sure to test carefully and consistently until they obtained a clear negative result, which gave me a lot of confidence in their work. Overall, their service, professionalism, and friendliness exceeded my expectations. I would highly recommend them to anyone. Thank you!

I have learned so much more about mold this week than I ever wanted to…read more I called a few places and Property Health was the best price and the fastest availability for an air quality test. Frank was very responsive to all of my questions, and gave very thorough replies. He welcomed more questions and was available via phone, email, and text. He provided full photo diaries plus a 153 page report. If we needed air quality testing again I would definitely use Property Health.

Expertise - Sean was a wealth of knowledge; he took the time to explain everything in a…read morecomprehensive manner. Dealing with mold can be a very scary and nerve-wracking experience, but he was able to effectively dispel all the misleading myths and was able to frame the discussion in a manner that was both comprehensible and calming. Honest - based on his observation, he informed us which tests were necessary without trying to upsell; he made sure to inform us of all the cost/benefits of each test requested. Definitely would recommend LA Mold, especially when dealing with such a misunderstood, intimidating issue as mold.

Sean is the BEST!…read more Other companies have come and done the bare minimum, and so their air tests said there was no mold here (despite the strong stench in my bathroom that clearly indicates the present of mold). My health is suffering because of this mold, and even though I shared that with the previous mold inspectors, they didn't seem to care. Sean cared though. He is super knowledgeable and used his skills and gear and was able to prove that there is mold here. So now I can finally get it remediated. Thank you, Sean! So grateful for you!

Very thorough and fast response and service. Great inspection and very detailed about requested…read moreproperty. Report took 48 hours. The report provided observations, gaps and recommendations.

Incredible service! I called Home Inspection Experts desperate to get a same day inspection and…read morethey were able to accommodate me. I was purchasing an older home in Long Beach and I was worried that I was making a bad decision but there just isn't that many homes for sale in the area where I want to live. These guys were fast and efficient and totally professional and the inspector showed up early, gave an amazing summary at the end of the inspection and explained every little detail including significant findings I needed to be aware of right away. I received a very detailed report loaded with pictures and recommendations that clearly laid out everything I needed to know from basic maintenance to urgent safety issues. I was able to move forward with my home purchase with a much better understanding of exactly what I needed to budget for as well as which items were more urgent that could be negotiated with the sellers for repair. If you want a solid inspection that will put your mind at ease hire this company. Not to mention the fact that the entire staff is very professional, kind and organized. I would use them again and again on a future purchase! Thank you Home Inspection Experts you guys deserve 10 stars!!!

AA Labs recently tested samples from my home affected by the recent Eaton Fire in Altadena. They…read morewere prompt and professional. I have used them in the past for asbestos testing during a real estate transaction as well . I highly recommend their services, which in addition to their accuracy , are also reasonably priced. Mike Rosenfeld

Absolutely Unacceptable Experience - Avoid This Lab at All Costs…read more I had one of the most frustrating and unprofessional experiences with this lab company. I went in for a mold test and followed every step they instructed, only to be told later that I never took the test. I repeatedly contacted them, explained the situation, and even provided what details I had--but each time, I was told I didn't exist in their system. Eventually, they admitted they "don't use a computer system," which is absolutely baffling and completely irresponsible for any company handling health-related diagnostics. Because of this outdated and disorganized process, my test results were never recorded, tracked, or delivered. They lost my personal information and treated me as if I was the one making a mistake. No accountability. No apology. Just a shrug and an "Oh well." This isn't just poor customer service--it's a potential risk to people's health. If you're considering using this company for anything remotely important, don't. Look elsewhere for a lab that actually knows how to handle sensitive information and respects the people relying on their services.