Gus and his team were outstanding to work with from start to finish. I had water damage in an upstairs bathroom that also affected the ceiling of a downstairs closet, and Gus made the entire repair process easy and straightforward. He took the time to clearly explain the different options, answered my questions, and provided a timely and very fair quote. Once we decided how to move forward, he was able to get the work scheduled quickly, and his team did an excellent job completing the repairs. I really appreciated Gus's communication, professionalism, and reliability throughout the entire process. It's not always easy finding someone you can trust when dealing with unexpected home repairs, and I had a great experience working with him and his team. I would highly recommend them and wouldn't hesitate to use them again. read more

I would avoid this company at all cost. We had a horrible experience with them and will never consider reaching out in the future. Our experience started with calling their office numerous times and not being able to get through to the correct person to speak with. Communication between Jarrett and his team including the service tech and secretary was so sporadic. They started by looking at our home for possible mold remediation issues and the tech who came to our home said we could do it ourselves but told us he had to call his boss Jarrett and he shared a lot of things we did not need done. Unfortunately the two other companies we reached out to for mold remediation were not helpful so we moved forward with Protech but once our insurance was involved everything changed. The price changed and the communication was horrible. Jarrett even emailed the claims adjuster saying that "I was calm now" because he spoke with me when really the insurance could barely get a hold of him or his company to get information either. He was so unprofessional. His secretary was very kind and when I refused to speak with Jarrett over the phone she did not push me almost like she understood and this wasn't the first time that had happened. The work they finally did took forever and they left the large fans in our home for almost a week instead of overnight then charged us extra for it. The piece was so inflated and the work was bare minimum. We even decided to have a different construction company finish the job and close the holes Protech made to remediate the mold. I know it is hard to find a good company to trust for help with mold but this definitely isn't the one. read more

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In January of 2026 we suffered significant water damage to our home, at which time I contacted our Homeowners Insurance carrier, AAA, and filed a claim. One of the first questions they asked me was, do you have a contractor in mind to perform the remediation? I told them no, so they offered to put ProTech Construction in Arcadia on the Job, which I accepted and became one of the best decisions I made during that time frame. The first person they sent to our home was Ivan and his assistant (whose name I unfortunately forgot). They came to evaluate the damage and brought large dehumidifiers which they placed in areas with the heaviest water damage. Both men were very professional and knowledgeable and kept us in the loop during their damage evaluation. Upon completion of the damage Ray Lutynski took over and his task was to evaluate results of Ivan's damage evaluation and create an estimate of the cost to repair the damages and submit them to the AAA insurance adjuster for approval. Ray was a pleasure to work with he kept my wife and I informed throughout the process. He was very professional and knowledgeable about the remediation process and the insurance Adjusters requirements. Once Ray obtained the Adjusters' approval, the remediation task was turned over to Juan Lopez with Ray on hand to revise the approved estimates if required. Juan was also very professional and knowledgeable; he coordinated the reconstruction process which was completed on schedule. Juan accompanied my wife and I when we had to select various items. ProTech Construction also coordinated the packing and storage of our household items. It was a pleasure having ProTech perform the remediation of the damage to our home and would highly recommend them. read more

Protech did a great job, very professional and thorough in helping us navigate the entire process. I highly recommend them.

The ProTech team did an outstanding job restoring my home after experiencing a water heater leak situation. Ray, Gus, Neil, Vaughn, and the floor installer were all highly skilled and professional. They explained every step of the process. Ray (Financial person) was honesty and made sure the project stayed within budget. There were no surprises. He was always available when I called, in fact, all the workers answered their phones when I needed to reach out to them. Communication was superb. I highly recommend ProTech, they do excellent work and they are a great bunch of guys to work with. read more

This company does a great job of communication from the workers ... manage And customer service I was updated on everything.Every step of the way phone calls were made for me to get everything started .... Special thank you to Jarrett Even though he was on vacation, still called text and updated me. read more

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The work that was done on my was phenomenal. they were very easy to talk to what I needed and put my house back together in no time.

Protech is excellent! We had a sudden leak and our insurance company sent them out after another construction company came back with a huge estimate. Protech came out immediately and told us what to do step by step. Everything they did was approved by the insurance - even our insurance adjuster said they were the best! Gus and Ivan were amazing! Gus answered all of our questions and walked us through what to look for and educated us on everything. Each person we interacted with had excellent customer service and were very accommodating. Very trustworthy!! read more

The Protech team did a fantastic job remediating our home after it was contaminated by smoke and ash from the Eaton fire. Jarrett was super thoughtful and responsive, and the crew led by Jesse was extremely thorough and went above and beyond in getting our house back to normal. (My wife and I even joked that our house was cleaner than before the disaster!) I have already strongly recommended them to our friends who also live in our area and were impacted by the fires. read more

Jarrett and his team are hands down the best. On time, on point and incredible service. From the time Jarrett came in to assess the work required it was smooth sailing. All of his crews are fantastic. Couldn't have asked for a better experience. I will be recommending Jarrett and his team to anyone who is in need of any home renovation services! read more

Chris Goettker was great in facilitating the clean up of our home in Pasadena as we were covered in the toxic dust from the Eaton-Altadena fire. We are just below the Altadena fire line, downwind from the Altadena fire zone. His cleaning crew was professional and extremely thorough in cleaning every single surface inside out home for a reasonable price for the extent of the work that was done. Very highly recommended. read more

We had Protech come in to fix a kitchen remodel job that was abandoned by a different contractor also recommended by Nationwide Ray worked with us and quickly remediated the situation with an excellent remodel done just in time for the holidays, we were able to have Thanksgiving Dinner at home thanks to Protech and their professional subcontractors. They do excellent work and the kitchen has never looked better. It was a great value that stayed within estimates and was completely covered by insurance. read more

We called ProTech on a late Sunday night about a very large scale leak that happened in our two story 3,500 sqft house in San Juan Capistrano, CA. Both levels were under water by 3"! It was scary and so upsetting. Jarrett Brown who owns protect responded to our call within minutes and had his top tech man Jesse, out to help us in an hour. They worked until 2am to help get things under control and set up for remediation work. It was so reassuring to have someone guiding us and being so positive amidst a crisis. This was indispensable having someone address our needs and support our mental health. Jesse knows his stuff and is such a hard worker. ProTech has been on top of every step of the way. Good communication and response time. Of course working with insurance companies can be slow and challenging to work with their requirements but ProTech has a ton of knowledge and experience with most insurance companies. They have guided us through all the stages and helped us manage expectations. I would not hesitate to have any homeowner call ProTech for construction and remediation needs. They have saved us in this awful situation and helped make us whole again. read more

Gus and Ivann did a great job with my water remediation issue. They throughly explained what needed to be done, and answered all my questions before beginning the project. They were professional, courteous, and always right on time. Pricing was clear and fair. I would highly recommend them and this company! Thanks Gus and Ivann! read more

Our house had a big water damage when we were out of town. Ray from Protech came to our home for an estimate. Ray was very friendly, professional and did a thorough job. We appreciated the services provided by Ray. He is a hard working and very responsible on his tasks. We definitely recommending Protech is the best choice for your family. Thank you Ray and Protech. read more

If you need help with mold remediation, Gus is your guy. He is very thorough and helps you understand the process. My inspector recommended and gave me a price quote for services , but Gus easily went under that price (he did not know the quote) and he cut out any unnecessary work by explaining which areas needed extra attention and others that can be resolved without a full remediation. He is very punctual and easy to communicate . He also assisted me by linking up with other contractors to help with dry wall and demo projects. With our timeline to move in less than a week, he was in and out within 48 hours before providing great contacts (such as Cesar) to help ensure we were able to move in on time. I highly recommend Gus for his services and his knowledge in this type of business to help provide guidance to new home owners. read more

Attn Jarrett & Heidi We had a toilet seal break and before we knew it the water flooded down the hallway and into the family room. Protech Estimator Raymond Lutynski and his crew did an incredible job for us. Ray is not only very professional, he is also patient, kind-hearted, and a man of integrity. We are very grateful for the service he provided. Respectfully, Bill J read more

These guys are great and I recommend them. So I discovered some mold in multiple areas of my home and had to get it remediated right away. I got multiple quotes and Protech was the most competitive. I was connected to Gus and he was my point of contact the whole way through. Gus is reliable and delivers on time the whole way through from showing up to assess the damage, providng a quote, and starting and finishing the work. He is a great communicator. And with his years of experience, you'll be in good hands. read more

We initially contacted Jarrett Brown of Protect Construction during the holidays of 2023 after our house flooded as he was recommended to us as a General Contractor. Even though he was on vacation, he returned our call immediately and made time to evaluate our property within days. We found Mr. Brown very knowledgeable, professional, detail oriented, and helpful. We would recommend his company and services to anyone. read more

My insurance referred Protech to me. It was a wonderful experience. My home was gorgeous when finished. The contractors were very knowledgeable. I was able to explain what I wanted done and I had no problems at all... very professional. read more

Gus and Joe were great! We had a leak, and they came out to determine and take care of the structural issues. They were very helpful in helping us understand what was needed, what step was next, and how the entire process worked. They were kind, friendly, and honest. We felt like they were not only working for us, but also advocates and support for us! read more

Ray Lutynski is absolutely incredible!! We needed our entire bedroom ceiling repaired after rain leaked through. Ray and his team were phenomenal! I figured since the ceiling was wide open, now would be a perfect time to finally install a ceiling fan. Ray arranged for an electrician to come out and make that happen. The electrician was punctual, polite, and informative. Then when it came time to fix the ceiling, the rest of Ray's team only took two days!! They showed up on time, got straight to work and the left the room perfectly clean. Not only that, they assembled and installed the fan, painted all the walls, and made everything look brand new. I am so thankful that good people like this still exist!! No excuses, no games, and no problems! If we ever need work on our place done, we will absolutely be calling Ray! read more

We had a big mold problem in the kitchen from a leak in the roof. From the start of the mold remediation to the end, Gus was very professional, responsive, and explained everything thoroughly. We are happy with the work done. read more

Jarrett came out to my grandmas house after a massive flood in her home. He was exceptional in working around my grandma's special needs and the whole team did an awesome job. Thank you for all the work in this tough time! read more

The best part of an unexpected house repair is the company that makes it "an exceptional experience" for their customers! That company is ProTech! From my initial call with Adrienne, to the project overview with Todd Fisher and most of all to Edy who provided excellent customer service! Edy was on time, thoughtful, clean, organized, kept me informed throughout the entire project and was extremely conscientious. He spent a good part of the day repairing an interior wall and never once was I inconvenienced! As Edy wrapped up he showed me the final results, WOW! The wall and the room looked fantastic! Adrienne followed up with a call to ensure I was happy...talk about creating a positive impact! Thanks again to the entire team at ProTech and to the folks you partner with. read more

Gus was amazing help to us! We had mod in the kitchen and he had perfectly helped us. He was always on time and always helped cleaned the floor after the job was done. Very professional and experienced. I recommend! read more

We had a major leak and after contacting our insurance company, Protech came out the same day and went straight to work. Jarrett and the team addressed all of the problems in a timely manner. I can't say enough about their professionalism and good work. I would recommend Protech to anybody looking for help with getting their home back to normal. read more

Gus and his crew were extremely professional, helpful and thorough with their mold remediation services. They were always on time and very efficient. I definitely recommend calling pro tech! read more

I have known this business for many years they do great work they are honest and have a very good reputation in their industry.

Ray the estimator was kind and professional. He went above and beyond his scope of work to provide the most excellent customer service I could have ever hoped for. Thanks! read more

I called several places for some estimates and finally found a place that I was happy with! I spoke to Monique and she answered all my questions and when I say questions I probably had 100s of them. She was patient helpful and exceeded my expectations. Maybe that's why the other companies didn't work out as I felt they were bothered with me and all my crazy questions. Obviously you want to make sure whoever you let in your parents home is kind and respectful and that's what I felt when I spoke to her. She had some great customer service and I'd definitely recommend the company to others as well! read more

My insurance company sent Protech out to clean up and dry out my kitchen, bathroom, mudroom,laundry room and pantry. We had a main sewer line blockage that roto rooter had to clear on a Saturday night ( great job by Roto Rooter-but that's another review) . The office kept me informed of the schedule and within a day I had Tommy and a crew to start the process...Level 3 containment they tell me. It was a boatload of work, moving refrigerator(s) , pulling up flooring, counters, cabinets and dry wall. Doors , sinks, toilet- all removed. The work was completed in a timely manor and done professionally. My insurance company's adjuster ( Nationwide ) seems to trust Protech completely as they are green lighting them to do the re construction as well. Great job, highly recommend them read more

We had a leak in a wall and needed help. We called our insurance company and they called Protech for us. What a great group of people. They got someone out here right away and took really good care of us. The house is finally back to normal and looks great. Thank you Protech! read more

I needed mold remediation on a house due to damage from the recent rains. I wanted to point out the efforts of Christina Gorham to assist in helping navigate through the process and enabling me with a high level of confidence that my needs would be met. I commend Christina for her patience, professionalism and product knowledge. She communicated frequently and was always happy to address my issues and concerns. I will recommend Protech to those needing construction and remediation, I'm very happy with my experience! read more

Ray lutynski was awesome , really helped me out with a lot of questions I had into regards of repairs on my home after our flood damage ! Thank you Protech for sending out this amazing guy to do an estimate ! If you need construction needs call them! read more

Needed an estimate for my home repairs and Angelica made this process so smooth!!! Glad I found Protech.

We were referred to protech by our insurance company and had some water damage in the kitchen area . We put the job on hold due to covid and decided to proceed as of recent . The emergency coordinator Angelica walked us through and updated us every step of the way . I cannot recommend this company enough! read more

Amazing customer service!!!! Angelica made herself available and always responded back quickly. She is very kind and informative. Definitely recommending Protec!! read more

Angelica is extremely informative and if is she doesn't have an answer for you at the moment she will have an answer for you at a promised time. read more

I can not say anything bad about this company! The emergency coordinator Angelica was very kind and helpful through the process as well as the tech. read more