Gus and his team were outstanding to work with from start to finish. I had water damage in an…read moreupstairs bathroom that also affected the ceiling of a downstairs closet, and Gus made the entire repair process easy and straightforward. He took the time to clearly explain the different options, answered my questions, and provided a timely and very fair quote. Once we decided how to move forward, he was able to get the work scheduled quickly, and his team did an excellent job completing the repairs. I really appreciated Gus's communication, professionalism, and reliability throughout the entire process. It's not always easy finding someone you can trust when dealing with unexpected home repairs, and I had a great experience working with him and his team. I would highly recommend them and wouldn't hesitate to use them again.

I would avoid this company at all cost. We had a horrible experience with them and will never…read moreconsider reaching out in the future. Our experience started with calling their office numerous times and not being able to get through to the correct person to speak with. Communication between Jarrett and his team including the service tech and secretary was so sporadic. They started by looking at our home for possible mold remediation issues and the tech who came to our home said we could do it ourselves but told us he had to call his boss Jarrett and he shared a lot of things we did not need done. Unfortunately the two other companies we reached out to for mold remediation were not helpful so we moved forward with Protech but once our insurance was involved everything changed. The price changed and the communication was horrible. Jarrett even emailed the claims adjuster saying that "I was calm now" because he spoke with me when really the insurance could barely get a hold of him or his company to get information either. He was so unprofessional. His secretary was very kind and when I refused to speak with Jarrett over the phone she did not push me almost like she understood and this wasn't the first time that had happened. The work they finally did took forever and they left the large fans in our home for almost a week instead of overnight then charged us extra for it. The piece was so inflated and the work was bare minimum. We even decided to have a different construction company finish the job and close the holes Protech made to remediate the mold. I know it is hard to find a good company to trust for help with mold but this definitely isn't the one.

Our church office was flooded, we came in on a Sunday morning with an inch of water. Allied was out…read morein an hour. They have been great: Michelle, Tommy and German have been in constant contact with me and have done all the work with the insurance company. Very happy

This is an updated review. The job was FINALLY completed today. It took five months to complete the…read morerestoration of a bathroom and part of living room. Leadership changed 3 times during the five months. Some of the quality of the work was great, such as the painters and the final cleaning. The quality of the work done in The bathroom was mediocre. The faux paint had to be done twice. The rebuilt of the cabinet was poor and it look nothing like to what I had. The carpet was not comparable in quality to what I had. Especially the padding. I would like to give credit to the last person that was in charge. Her name was Jackie. Once she was assigned things began to move. She was on top of things. The bottom line is I am glad is finally over. Would I ever use Allied Restoration ever again, the answer has to be a big NO. They overcharge the Insurance to the limit and the amount of time it took was unacceptable.

I had a pipe burst in my kitchen on a Sunday night and The Property Doctors were at my house within…read morea couple hours. They handled everything from water extraction, structural drying, and even checked for moisture behind the walls so there were no surprises later. The team was professional, communicative, and genuinely put my family's safety first. I cannot recommend them enough.

Fred was amazing start to finish. We hired property doctors to secure a second level deck that had…read morewater damage.. Fred was always prompt responding to everything from initial contact to appointment for estimate and all the way through wrapping up the job. Conscientious and active communication throughout the process. Honest assessment of damage and transparent pricing and detailed proposal. There just aren't enough stars for me to give Property Doctors! Highly recommend this business!

My experience with 770 Water Damage & Restoration was exceptional from start to finish…read more Proved to be not only professionally but also fantastic team. Thank you

Lliars. complete and utter liars. They ripped out an entire kitchen when they said they would…read moreremove only a wet area. And the guy who I spent an hour talking to wasn't even there. He " sent my guys". No call that the plan was changed... nothing Don't use.

All-Water Yelp On…read moreJuly 30th our upstairs neighbor was having their kitchen drain cleaned. The technician from the plumbing company they hired used a device that created a hole in a two-inch cast-iron pipe by accident. The result of that hole was Category 3 water leaking into our kitchen ceiling causing harm to our floor, walls, cabinets and lots of dry wall. Miren happened to be in the area working on another project, not related to this one, for our upstairs neighbor. He was there immediately to assess our situation. We signed an agreement for Miren and his team at All-Water based on recommendations and his reviews the next day. On Friday July 31st his team was at our home removing flooring, tearing out soiled drywall, installing dehumidifiers and fans to start the solution to the accident/our problem. I am writing this review on September 19th and our project is 100% finished. I am VERY particular when it comes to quality and communication. All-Water did not disappoint. Miren was at our home many times making sure his workers were on top of things. I want to give a special thank you to Caleb, Rah and Ethan. The workers always let me know what their agenda was that day and when they left, they let me know what time they were returning and what their plan was for the next day. They cleaned our house each day before departing. I highly recommend All-Water! A-ttention to detail L-istening to our needs L-ikeable W-illingness to explain and walk us through the mitigation and restoration process A-bove our expectation in customer service T-rustworthy E-fficient R-eliable

Finding a water leak late at night is every homeowner's worst nightmare, but working with All Water…read moreRestoration turned a stressful situation into a manageable one. When I called in a panic late at night, Miron, the owner, actually picked up immediately. He was right on time the next morning to provide a free estimate, and he took the time to thoroughly explain the process, answering all of our questions without making us feel rushed. His entire team we encountered was also wonderful: kind, respectful of our home, and genuinely helpful. Communication was solid throughout the project as well so we were never left guessing. It's worth noting that the estimate we received was slightly higher than some of the other quotes we looked at, but their prompt emergency service and professionalism felt well spent. While I hope we don't have another water leak in the future, I would certainly consider Miron and his team again!

Very thorough. The team was very responsive and answered all of our questions. They were also very…read moreresponsive to our telephone inquires.

What an absolute nightmare of a company to deal with. It's all great and happy if you're willing to…read morecommit insurance fraud. If you're not, expect lack of communication, any communication is a "miscommunication", and expect a hefty bill with "creative invoicing". I'm all about saving a buck but at the cost of MY premiums & integrity, no thanks. $300 for some friend plumber to create a fake report to send to insurances. INSANE. Never mind the absolute lack of care for your items when they pack them up. I had my succulent plants thrown in with all my jewelry & bathroom items. Absolutely could've and would've love to pack them up myself and put my plants outside if they listened to our request to not start on Friday and to reschedule to Monday. My partner & I were at work as their team entered my home by telling our roommate they were supposed to be there. Ask for an itemized invoice? Crickets. Try to talk about issues? Deflected to the other 3rd company parties they work with while in your house. I asked over and over for an invoice, gave my email multiple times, nothing. Just to get called 4 days before they decided to consider me late by their AR department. 17,000 in 4 days?! (Master bed) Luckily, Zach (their AR team member) was easy to work with and I was able to have an extra week to pull funds. There are so many more details - I will gladly post our text messages and videos (I have cameras in/out). ** Look at EVERYTHING they make you sign, when they hand you an iPad with only a signature window up & they say oh, that's just x document, ask to see that document first. I asked for an estimate over & over to be told they don't do those they just bill your insurance, just to find out I signed some mysterious 20,000 estimate? Absolutely not, especially when they told me it would be around $8,000 if I paid myself and not go through insurance. He explained I was signing a promise to pay if my insurance doesn't cover and a 3 days before quit contract if I change my mind. * An honest company wouldn't remove or report their 1 star reviews for removal - there is a reason they don't want you to see what others are saying.

I wanted to leave a quick shoutout for Sean at AAA Water Restoration. I contacted him for an…read moreestimate and he was seriously great to deal with. Even though I didn't end up needing to move forward with the work, I was really impressed by how professional and timely he was. He actually showed up right on time which is rare these days. He was incredibly thorough and checked everything out from top to bottom to make sure he didn't miss a thing. You can tell he's a really honest guy because he gave me the straight story instead of trying to sell me on stuff I didn't need. If I ever have an actual emergency down the road Sean is definitely the first person I'm calling.

If your insurance company is paying for all your water damage then the following may not be…read moreimportant to you but if you are trying to get a third party insurance to pay for it or you are paying out of pocket then you might want to read on and find a more ethical company to work with given, as you will find out, the large amount of money at stake. We called out AAA when water leaked into our condo from an upstairs neighbor. As is typical in such an emergency condition we ended up with what the legal profession calls a contract of adhesion meaning basically: you agree to pay them whatever number they come up with for their service and you won't know how much until you see the bill. We were at the beginning of a 3 month long ordeal to get the third party's insurer to admit liability and settle with us. We could hold off on remediation and reconstruction but had no choice but to act decisively to stop the current water damage (basically dry it out) or risk the mold getting worse and spreading. We figured that logically this part, abatement, should be the least of the expenses, especially given that damage was primarily limited to one wall and part of a ceiling of a small (less than 50 sqft) bathroom and an adjacent hallway closet. Basically AAA's abatement process consisted of assessing where moisture was present, cutting a small hole in drywall near moisture to allow air circulation behind the walls and ceiling then setting up some scrubbers and a dehumidifier to dry them out, along with installing some plastic curtains to prevent any mold from spreading to other rooms which they did. Not exactly brain surgery. While the area was drying, we discussed next steps with AAA in anticipation of the insurance company settling. This is the first red flag we encountered. The condo was built in the 1970's and it turned out there was asbestos in the ceilings and drywall joint compound. However, it turns out the AAA is not licensed to remove asbestos and wanted to bring in another company to remove it for some huge additional amount on top of what we owed AAA. In fact we never got an honest quote up front as to what the remediation would cost. We were intially given one number that believed was the total ($17,710) but turned out not to include the asbestos part then another number presumably including the asbestos part but they would never commit to putting in writing that they would remove all the asbestos for a given price until we were far beyond the point of wanting to continue to deal with them. At the month mark, the emergency was over and we were no longer interested in a contract of adhesion and so we decided to stop work with them at the abatement stage and hired another company, ARG Restoration who, in addition to being qualified to remove asbestos, were completely up front, transparent and reasonable in their cost and did a great job. As for AAA, It turned out that for simply doing the abatement steps listed above, on a 50 sqft area, the charge was $15,881, over three times what the mitigation work by ARG ended up costing us. Fortunately, the bill was itemized so I was able to examine how the cost had ballooned so much given how little labor was involved. It turned out that the majority of it came from charging us for basically "renting" the two scrubbers and the dehumidifer for over a month. (Yes, during the entire time we were waiting to hear from the insurance company to get the money for next steps until we finally decided to cut them loose, AAA had kept the equipment at our condo, a period of 32 days). It turned out that AAA charged $275 per day for equipment that, for the same period of time, can be rented from home depot for a small fraction of what they charge but we had a contract of adhesion so that's the rate we were stuck paying their rate. The outrageous part, however, is that the equipment had actually been turned off and moved into the foyer by the occupants after 15 days yet we were forced to pay $275 a day for 16 days when the equipment was not even plugged in! I did not have to take the occupants word for it, SoCalEdison provides a nice graph that shows daily electricity usage and clearly showed the 15 days when electricity usage was significantly higher than average starting with the day they set up the equipment and stopping at day 16. It is also necessary to point out that AAA made regular visits to check the moisture and so they had to know the equipment was sitting there unused and yet blithely continued charging us for it instead of taking it away or at a minimum informing us we would be charged for it while it was on our premises. In fact, their tech finally made me aware the equipment was unused some 8 days after it had been turned off (based on SCE graph) at which time I immediately responded and told them to remove the equipment. Despite this, it sat their for another 5 days for which we were charged an additional $1375 before they were removed

Quick response and detail work. My home looks like there was never any water damage. Friendly and…read moreprofessional.