One of the BEST contractors I've ever worked with! We had a cracked sewage pipe in our home that caused dirty water to seep into several walls and under our floor - mold was found everywhere! I felt so overwhelmed but Wes walked me through every step of the process. He was clear and communicative, making sure I understood what, when and how things would be restored, including when more mold was found. He answered all my many questions and worked around our schedule. The team he sent were also so professional and polite. They were just as thorough and did excellent work, including taping our kitchen so we could still access when the mold was cleared and things were drying. I am so happy we chose High Velocity Restoration and would recommend them to anyone dealing with a nightmare scenario like ours. Excellent work and an excellent team! THANK YOU WES! read more

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We recently discovered a pipe leak underneath our house, and to our horror, mold began popping up in multiple areas. High Velocity Restoration responded incredibly quickly to my Yelp inquiry and had someone out on record time. Wes was outstanding. He provided clear, thorough explanations, carefully inspected all the problem areas, and paid special attention to our daughter's room, which was our biggest concern given the potential impact on her breathing. He was professional, knowledgeable, and reassuring throughout the process. We truly appreciated the prompt response and level of care, and we highly recommend High Velocity Restoration. read more

High Velocity Restoration - Underneath our daughter's mattress - Damage Restoration Near Me - paramount, California

High Velocity was really great. Every person that came to my house was really helpful and courteous. They had most competitive price for my mold remediation project. The room that had mold is now mold free and I can find someone to do the drywall work. Their turn around time was really quick. They were here on a Tuesday and left some machines to dry everything up and took their equipment on a Friday. Thank you so much for the great work. read more

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High Velocity Restoration did an outstanding job cleaning and remediating our home after the Eaton Fire. From the very start, Project Manager/Owner Wes and Job Coordinator Ernesto were incredibly responsive, knowledgeable, and accommodating. They guided us through every step of the remediation process and made a stressful situation much easier to handle. The entire crew, especially Delphino, was professional, hardworking, and excellent at communication. They followed all remediation protocols carefully and ensured that our home was restored and ready in a timely manner. I really appreciated that they even left air scrubbers and hydroxyl generators running during and after the work was completed to make sure every trace of smoke odor was removed. Their commitment to quality, exceptional customer care, and reasonable pricing made this a truly great experience. I would highly recommend High Velocity Restoration to anyone in need of remediation services--they deliver amazing value and genuine peace of mind. read more

After a major water leak, Thanksgiving morning, I was stressed and overwhelmed. But High Velocity Restoration turned everything around. Wes and his team showed up the very next day, assessed the damage thoroughly, and walked us through every step of the process. Wes also made sure we understood what was being done and why. The crew was professional, respectful of our home, and kept everything clean and organized. It's rare to find such honest, dependable service these days -- highly recommended! read more

I had a flood in my office from a broken water line, I called High Velocity Wes came out within a half hour to inspect and give us an estimate on the job, we agreed on the price and right away he got his team to come out and suck out the water on the floor and carpets. At all time I was informed when they would be coming over to inspect the fans and humidifier. Amazing, Amazing job ! His team is very professional and courteous. read more

A plumbing issue caused a leak into the light fixture of my downstairs bathroom. Wes and his crew were out asap. They were professional, courteous and thorough. I rceived an estimate quickly. I was contacted regarding arrival time for the team to work and they were always on time. I would highly recommend this business! Marilyn read more

We recently had a water heater fail at our duplex. The water ran freely for a number of hours, totally flooding one entire unit and partially flooding a couple rooms of the unit next door. After turning off the water, we called High Velocity, and Wes came over in record time to assess the damage. He explained to us all of the work that would need to be done and had his guys come over and start the process right away. Wes and his team are so professional. The whole clearing out process, drying, dehumidifying, cleaning up, taking away drywall -- all of it was top notch work. And they keep you informed every step of the way. I hope to never experience something like this again, but if I did, I would not hesitate to contact High Velocity. They are all wonderful people to work with! read more

Wess, I wanted to compliment you for being so kind and professional while speaking with you. Excellent customer service is hard to come by. David was a great reflection of you and the services your company represents. I will brag about your company and recommend it whenever possible read more

Art is the person I had the most communication with throughout this whole ordeal and he was awesome. My condo complex had several instances of water intrusion including my place for over a year. This company was hired by the HOA and I was a little apprehensive at first, however Art was extremely transparent and helpful throughout this whole process. The team was respectful and courteous and they worked on my place quickly. They even left the divider up on my request due to my allergies while I figured out a company to close up my walls. If I ever have any new water issues (hopefully i never do), I would hire this company in a heartbeat. Thank you for the quality work you all did, I really appreciate it. read more

High Velocity Restoration - Damage Restoration Near Me - paramount, California

From the moment we called , Wes , came out and put our minds at ease . The next morning his crew was at our house. They were very professional in all they did . Drying up our home , opening walls , walls demolished and our items packaged up with great care . They have the best crews . I would recommend this company to anyone needing their services. read more

A plumbing issue cause a major leak in our basement. High Velocity Restoration did a phenomenal job with cleaning everything, removing the moisture, and cutting out the moldy drywall. I would definitely hire them again! read more

After several rounds of incomplete mold remediation and repairs with different companies, we came across High Velocity Restoration and thank goodness we did. Wes and Ernesto were so kind, understanding, and went above and beyond to not only finally fix the problem 2 other companies couldn't complete, but also help us in a time when our family member was in the hospital. The restoration process that was completed is immaculate. Everything from the dry wall and ceiling repairs to the paint. Thank you so much for all your hard work. If you're looking for restoration company with incredible skill and professionalism. This is your sign to book these guys. read more

I want to personally Thank High Velocity Restoration for being with us from Day 1. We had water damage throughout our home and notified HVR. They were here within minutes, setting up dehumidifiers throughout our house. They also dealt with our insurance company and walked us through the entire process. Wes, Jasmine, Jayleen, and countless others on their staff listened to our concerns and questions and assured us that things would be OK. I sincerely hope that if you ever need house restoration or home repairs, you can count on High Velocity Restoration to be there. Regarding our problems dealing with the insurance company, HVR will fight for you... and win!! Again.... Thanks, Wes, for providing customer service with such a professional, courteous, and sympathetic staff! read more

Wes and his team were incredible. We had water get in to our wall through a hole outside and it ended up causing damage and mold in both of my children's rooms. Wes came out the day we noticed it and found the water and we had an appointment set up that week to begin the water damage remediation and once that was done they cleaned the black mold from my daughter's room and the mold from my son's room. Everyone was extremely professional and did amazing work. The speed and quality of the work done was well worth the price! read more

I recently hired High Velocity Restoration after some water damage. They were communicative, competitively priced, and did a fantastic job. I recommend Wes and High Velocity in the highest terms. read more

Wes & his team have been very reliable and accommodating. We had an immediate need and they responding next day. They have been excellent working with our insurance and answered my many questions with no surprises. I highly recommend. read more

Oh boy I'm super thankful for HVR helping us out of our mess, literally. They were prompt, upfront, and most of all thorough. We couldn't be more pleased with their service and work. We had sewage leaking in our right crawl space and they were prompt in addressing the issue and fixing it. Very reasonable prices considering the scope of the work. Thank you guys! read more

Wes was very professional and personable. They made sure to put down a protective covering over our floor. We would use them again and recommend them. read more

This is the second time we have used HVR. Wes was our contact both times and he was very responsive and friendly. Every worker that came over was on time and professional. I felt very comfortable. Th r first time we went through insurance and they helped me make sure I took all the appropriate steps to get my claim approved. The second time I wasn't able to use insurance and they gave me out of pocket pricing and helped me to understand the breakdown of cost and how it all works. It's such a frustrating thing to go through and it was nice to have such a responsive team and we my calls/get back to me in the most timely manner. read more

Had a leak from our toilet that damaged my kitchen. Oscar from High Velocity Restoration was very responsive during the whole process. He was a great aid with the insurance company and all facets of repairs. Can't recommend them more. read more

This started with a sewer-like smell under the house. Turns out, a rat chewed through a rubber pipe fitting and caused the kitchen sink drain to flood under the house. Velocity did a same-day inspection and we scheduled clean up for two days later. In three hours they cleaned up a swamp under my house, sanitized and dried the area. The before and after pictures were mind-blowing. The workers ABSOLUTELY earned the money and we couldn't be happier. Highly recommend Velocity. read more

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One morning, making my way to make some coffee in the kitchen - lo and behold, my kitchen was raining. Apparently, a leak had sprung overnight and now my kitchen and who knows what is flooded. I didn't even know what a water restoration service was before that day. Thank goodness for Wes. He was responsive, walked me through exactly what needed to be done, set the right expectations and got in and out quickly. I needed help and Wes openly spent the time with me to make sure I understood everything from the restoration process to the itemized quote from insurance. Definitely above and beyond and I'm glad I chose him to ensure my house is dry and mold free. Highly recommend. read more

High VElocity is the Best!! Wes is awesome- great advice, excellent service and he is extremely knowledgeable in how to navigate insurance claims. I won't call anyone else read more

Everyone has been great throughout the entire process. Between insurance claims and delays in construction (a different company), Wes has kept in touch with me. Yesterday Andrew and his partner (I'm sorry-I missed his name!) began the process of moving everything out of my garage. They let me know immediately when they were able to reach heirlooms I was afraid had been destroyed by water to show me the items were good. They gave packed everything that wasn't in plastic bins into boxes that they labeled and numbered. Everything has been placed in a locked pod to be stored offsite during the construction, then they will bring it all back. If you have a need for this type of service, give them a call! read more

We noticed what looked like water damage on one of our walls. We've had water issues in the past and they are awful to deal with, but one roofer, one GC, and two plumbers all seemed to agree that there was no active leak. A plumber advised consulting a mold specialist before opening the wall for further investigation, and he referred us to High Velocity. Wes was professional, punctual and instantly trustworthy. Wore a mask AND booties, which I totally appreciated. Tested the wall in question (and several others) and took the time to answer ALL of my questions. Turns out there was no moisture in the walls, damage was aesthetic only and not related to water. My husband and I were shocked as we had been bracing ourselves for the worst, but we certainly appreciated his honesty. I hope that we never need this service, but if we do we're calling High Velocity. read more

HIGHLY RECOMMEND - Wes was a dream to work with. Quick response, detailed analysis, and fair price. Our plumber (PVD Plumbing) recommended him to us and even encouraged us to get a second quote from another restoration company. What a difference in professionalism!! Thank you to Wes and his crew, it was a pleasure to work with you! read more

My in-law's place suffered flooding when the cartridge for the under-the-sink water filter exploded some time overnight. Water had seeped beneath the floorboard, down the hallway to the lower floor bedrooms, and into the garage. I live in another state but had to coordinate the plumber (to stop the water problems), and then the plumber mentioned the need for a water remediation expert and recommended High Velocity. Wes answered immediately and rolled out with his crew within an hour or so. He sent pictures of the scope of water damage, explained the water remediation steps (removal of water, dryers to be left onsite, etc.), and would update me by phone or text, often with more pictures, over the next several days. Even more helpful was his knowledge of the insurance adjusting process. He explained how he expected the adjusting process to take place based on his years of experience working with insurance companies, and indeed, it played out exactly as he said it would! Considering that I was about a thousand miles away, he made it as easy of an experience as it could have been. Highly professional, super attentive to detail, and very accommodating! read more

Had a very positive experience with Wes and his team when water leaked into my house after a harsh rain ... the perils of hillside living in Northeast L.A. :( Unfortunately this wasn't my first experience with a restoration service company. Compared to the first company I used, High Velocity impressed me start to finish with their thoroughness and attention to detail. They were GREAT at working with my home insurance company. When one person on their crew did a poor job rebuilding and repainting my door frame, he was fired and Wes sent a different person to my house to redo the job at no extra charge. My repairs weren't inexpensive, but I was more than satisfied with the work performed. read more

From beginning to end this company was professional and friendly and accommodating! They actually got back to you when you called them!!! They did a great job and everybody was very pleasant to work with. I would highly recommend this company read more

I'm a 1st time homeowner, and within the 1st year of living in my home I had a flood. The Plummer I called gave me this company's info. I spoke with Wes! He help me out so much! Gave me lots of advise! I even recommend my neighbor to them before they started there job with me because I appreciated them so much with how they dealt with me. I'm grateful for them! read more

The company is very professional and reliable. They did remediation in my apartment, but my landlord would not replace the carpet that got wet during a flood so Velocity came back and did a whole sterilization process that was basically toxic free in my apartment. We met with Wes the project manager who was very helpful, knowledgeable and accommodating. read more

I hope to never need this service again, but if I do, these guys will be my FIRST call! Wes and his team we're amazing! Wes always answered my calls and was very patient with me. He helped me understand the insurance process and gave me peace of mind. I had to have an abatement removal company come out and Wes recommended American Plus. This is the only part of the experience I did not like. I would NEVER use American Plus again. Tony was extremely slow to non responsive. I don't recommend using American Plus abatement. read more

Excellent Service! High Velocity Restoration is very professional and thorough. My family and I had Oscar Ocampo and his team perform mold removal on one of our properties. The job was done neatly, quickly and correctly. I would absolutely recommend High Velocity Restoration to anyone in need of home maintenance (water damage repair, sewage and/or mold inspection). -Roxanne E. read more

Very professional and efficient. They did an excellent and speedy job. Thank You, Thank You, Thank You!!!

We were very impressed by Wes and the other employees responsiveness and professionalism. They were thorough with the job and followed up with photos. We are highly satisfied with their work. read more

With the recent flooding rains in Los Angeles, the crawl space under my house was completely flooded with several feet of water. Wes and his crew from High Velocity came to my rescue, siphoned out the water and treated and dried the wood foundation. Wes was knowledgeable and so helpful. All the guys were polite and professional. They were always on time and worked quickly. I highly recommend these experts! read more

I highly recommend this business. I had a pipe burst and it destroyed about half of my place. The plumber that fixed the pipe recommended High Velocity and within 10 minutes of him leaving High Velocity was calling me. Wes made it very easy to understand how to get the claim filed with my insurance agent. He explained the process of what needed to happen by whom and when. Very professional and safe during Covid-19. The team was always wearing protective gear whilst in my home. It made an unsettling situation a little easier to deal with. Thanks to everyone I dealt with by phone, Kayla and of course Wes and team. read more

My mom's plumber contacted Wes, Project Manager with High Velocity Restoration and asked Wes to call me to discuss the clean-up and water spillage of my mom's house. The house was built in 1941. Wes said he could get a team out to my mom's house later that afternoon. Wes's team members Arturo and Manuel came out and inspected underneath the house and showed me pictures of the water spillage and damaged 4 inch pipe. Before the old galvanized pipe could be replaced by our plumber, the wet soil needed to be removed by a hose suction generator to prevent mold and 200 lbs. of a special material would be placed on top of the soil to absorb the water. The job was completed the next morning. I was impressed with how well Arturo and Manuel worked as a Team and they were very Professional. They both ensured that the work area was clean when they left. Thanks Guys!! The next morning, Wes emailed me an estimate for the project and explained that Jasmine would email me the bill and she explained how the billing process would work. She was very thorough and told me if I had any questions to call her. No questions. In talking to Wes on several conversations I could tell he knows his stuff!! If you need a Company that is focused on Customer Service and Problem Resolution you should call Wes at High Velocity Restoration. read more

After having a condo in the worst possible location for floods, we've had several. High velocity Restoration is always reliable and gets there asap. Solid and reliable vendor. read more