DQR maintains our electrical and fire alarms for Universal Properties. We have a total of 782…read moreunits. Dan has worked with us since 2012 and has been very conscientious in updating our fire alarm systems and working with the local fire departments to get the best products for the safety of our tenants. DQR owner and employees have always been respectful and knowledgeable of the many systems and codes that need to be followed by law. With the many inspections we have on our buildings, issues get addressed quickly and thoroughly. We are happy to have DQR as part of our team in assisting our tenants with their wellbeing and safety at the forefront. Mischelle Allen, Executive Assistant Universal Properties Inc.

I had allot of electrical updates that needed to be made on my house and I contacted Dan and he…read moreresponded the same day. he came and gave me a quote for the work that I felt was a good price. My experience with DQR could not have gone any better. Danny and his crew showed up on time and were very professional and explained in detail the work they were going to do and why certain upgrades needed to be made. The quality of their work was outstanding. They worked the whole day and even replaced some outdoor lighting in some not so good weather, they were intent on completing the job they started, and they did. They cleaned up everything when the job was done and left my house in the condition it was in when they came. I plan on a second round of updates in the spring, and I wouldn't go to anybody else but DQR. Thank you, Danny, Sean and Bill, for the great work you did, and I will see you in the spring.

Mark was extremely unprofessional. Created an issue with a separate contractor. Very argumentative…read moreand will try and speak about a trade he is not licensed for. Does not work well with others.

To be clear... I think alarm systems and alarm service contracts are one of the great scams out…read morethere. That said, I needed some work done on an older, not-in-a-service-contract system, to pass the Cambridge Fire Inspector's inspection. I was told by the big alarm companies out there that I would need to invest in a new system to get the house ready for the inspection. The price the big companies quoted? Well each detector would be 4x the cost of what I could get it for retail, PLUS they would charge me $500/hour. Not to mention, they are so behind schedule that it would take weeks to schedule the work. That would have thrown off the closing date of my house sale. So I asked my electrician if he had any suggestions on how to avoid this scam, and he gave me Mark at Empire Alarm's phone number. Mark took my call on the first ring, he made calls to do additional research, created a work around to satisfy the inspector, and had finished the job two days after I first called him. What more can I say? Avoid the big companies with those fancy vans.

Comprehensive year-round property and related home maintenance services. Reliable, accessible and…read morecompetent.

their workers have respect or courtesy for properties they never pick up leaves just blow them onto…read moreother people property in mission hill and have filmed them literally cutting down my plants and small bushes of many years when confronted all they do is swear and threaten and continue to do damage very uncalled called office no response sent emails to company site nothing have told them that i will be contacting authorities small claims court . Boston ISD awful company very unprofessional they have easy job yet they just whatever they want blowing leaves etc never picking them just blowing them to neighborhood abutters ,never hire these guys i have to go to court for my complaint/incident since summer when they first started..stay away from these guys awful and they think their bullies unprofessional ...since summer no response...

The first time I used this company for routine service of boiler and water heater they were…read moreabsolutely great and I gave them a five-star review. I contacted them again to get an estimate on a small plumbing project. They charged $99, to be credited to the project if I hired them. Again, easy to schedule online and communicate with Leila via text. The plumber came on November 12, viewed the site, discussed my project, took photos and videos, and stated I would get an estimate in about a week. I texted Leila on December 8 and December 17 to ask where my estimate was. Both times I received an apology and was told the technician would be sent a reminder. On December 23 I asked for a refund. Leila agreed to this. It is now January 22, and I have not received a refund nor an estimate, for a project I hoped to have done by now. I am now looking for other plumbers.

Wanted to schedule a routine gas boiler maintenance / inspection done (boiler is in perfect working…read morecondition). they wanted to charge me $79 (after new customer discount) for the plumber to come and give me a quote! I was able to ask them to give me an online quote (after sending details about my boiler system) and they said its going to cost $480 something (excluding part replacement)!! I mean seriously, this is ridiculous for just routine maintenance and cleanup / tuneup. I am glad I didnt pay their technician / plumber $79 come out to my place and be on the hook for this ridiculous quote. Needless to say, service wasnt scheduled.

Agnaldo and his crew are trustworthy, responsible, kind, and hard working. In the many years they…read morehave worked for me they have done both weekly cleaning and special post construction and moving cleaning. The quality of their work is excellent. I have recommended them to friends and neighbors.

Folks, you would be hard pressed to find a security system installer as good as Greg at Sprint…read moreSecurity. Attention to detail, knowledge, and perfect execution along with very fair pricing makes him a rarity in the alarm business. I have to say, he even found a serious error in our system, where the smoke detectors were not linked so an alarm on one floor did not sound on other floors. This was after an "inspection" was performed and passed as part of the closing process. Of course, Greg spotted this and fixed it, and who knows, may have possibly saved our lives if we had a fire event. Just a fabulous service and experience. Thanks Greg!

Greg is a lifesaver, I can't recommend him and Sprint highly enough. At my business, our previous…read moresecurity service provider of many years gave us only one week notice that they were terminating our service. I called Greg and he got right on it. When he and his associate Rimas came by to do the install, it was a way bigger job than any of us had expected, since our previous provider had left things a mess. It took literally about twice as long as expected, and was a very demanding job. They never complained once, and didn't charge us extra. They got us up and running in no time, at a very fair price. Sprint is the best, we're so happy to be working with them!

On Feb 19, 2026, I called Collins to repair a door that had a bent track. The first service tech…read moredid a repair and we planned for them to return to replace the right track on Bay 1. They came out a second time and verified that Bay 1 needed a new track. They came out a third time, did not know what door to repair and asked a random warehouse worker. They installed the new track at the wrong bay and on the left side. When we contacted the owner, he refused to fix the issue and refused to repay us the $602.00 that we had paid for the work. BUYER BEWARE, THIS COMPANY IS NOT HONORABLE.

technician was knowledgeable, professional, efficient, and we were really impressed that although…read moreour door system is over seventy years old it didn't take long for him to figure it out as he had never seen one like ours. Great to have the garage working smoothly and quietly once again.

We were extremely disappointed with the services we received. Marc was late to each appointment,…read morefailed to return calls/emails/texts in a timely manner, took an exorbitant amount of time to put together estimates (which, in our situation made it impossible to use any other service, long story). The work was completed late due to broken parts (they originally blamed our electrician for this, but then figured out his parts were shoddy). This forced us to pay extra hours to our electrician (who was great, btw) even though it was an HVAC problem. Marc left the job when there were broken parts and they were late on the deadline! He left it to his workers and did not keep us updated. It was a ridiculous show. We attempted to give him the opportunity to do right by us by giving us some amount of money off the work, but he wanted to go line by line and it was so hard to get in touch with him that we just paid him and will take our business elsewhere instead. He did offer to come back out to the house, but why would I want someone here who was so crappy at managing his company?? So weird. But, the AC works, for now...

Marc helped me get out of a big problem of LG mini splits not working when installed. Other let me…read moredown for over a month and Marc saved the day by replacing circuits that were blown on install. He was there immediately and fixed the problem right away. Thank you!