1. FlyLock

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    Westborough, MA

    Updated 1 month ago

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    2 years ago

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    The Flying Locksmiths

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    6 years ago

    Great service, prompt service and very polite. Followed all necessary covid precautions. Would highly recommend.

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    Camille B.

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    3 years ago

    forest came to are office today and fixed are door did a great job and such a viberent person thank you

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    7 years ago

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    Camille B.

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    6 years ago

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    Alarm New England - touchscreen panel

    Alarm New England

    (16 reviews)

    I was a long‑term customer of Alarm New England for eight years, and my experience steadily…read moredeclined over time. What began as a positive relationship eventually turned into repeated billing issues, including double charges and unexplained fees that required me to cancel autopay and change my card information. A major concern for future customers: Alarm New England locks their Honeywell Lyric panels with installer codes that they do not provide to the customer, even after the contract is fulfilled and the equipment is fully paid for. When I asked for the installer code, I was told I "did not have access" to it. This effectively prevents you from using your own hardware with another provider. Only after I sent a certified termination letter did the company suddenly reach out, offering to reset the code, but only if I powered the old panel back on, which I had already replaced. Service quality also declined over the years. One simple sensor installation took nearly an entire day, and phone hold times were often 20 minutes or more. I was also quoted an extremely high price for a basic battery replacement, which came with pressure to sign a new multi‑year contract. I have since switched to a local company that provides full access to my system, transparent pricing, and no long‑term contracts. Based on my experience, I would encourage others to research alternatives before committing to Alarm New England.

    I am 70 years old and this is probably the worst company that I have ever experienced dealing with…read more There monitoring service is actually worst than the products that they install. False alarms that they can't correct without hundreds of dollars in extra charges and long wait times to get resolved.

    Oscars Lock & Key Services

    Oscars Lock & Key Services

    (8 reviews)

    To say I was in a jam is an understatement. I own a house a few hours away, and had to (remotely)…read morehire an attorney and evict a nonpaying tenant. The situation got complicated, and I was freaking out that the locks wouldn't be changed quick enough and the tenant would come back. Well, Oscar comPLETEly saved the day. He quickly went over to the house, helped me choose the locks, installed them, FaceTimed me along the way, and sent me photo/video of all the completed work. I can't tell you how much this man cared. Oscar made me feel so comfortable to contact him - told me to call if I needed anything at all. And whenever I did call, he answered immediately. Oscar gave every single detail his full attention. He listened to exactly what I needed. And he went out of his way to make sure I was satisfied. In closing, I want to stress this: not only was Oscar highly competent, reliable, friendly, honest, responsive, and knowledgeable - he was also truly kind and understanding. This was an incredibly stressful time for me, but Oscar put me at ease from the beginning. He handled everything so smoothly that I could actually take a breath. Not only is Oscar the best locksmith I've ever used...he's a good person.

    I called for assistance and didn't give me a quote, or a time he was available, then hung up in my…read moreface. Do not recommend, I run a fairly large facility and needed assistance and did not like this interaction.

    FlyLock - locksmiths - Updated October 2026

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