I was working within a tight budget. Brandon showed a selection of tiles that suited me personally…read morewhile still keeping within my budget. The service area kept me up informed of dates I could pick up supplies. Just a great group to work with.

Upon our first visit to Mosaic Tile, we picked tiles and accents for over 10 bathrooms and other…read moreutility rooms. Our assistant helped us make good selections. The story goes sharply DOWNHILL from here. Our 1st assistant quit a couple weeks later. So, upon our next visit we worked with another representative who had to get up to speed with all our selections. We made a couple adjustments with her. A couple months later, when it came time to order all our material, Mosaic called and said they didn't have enough material for 2 of our bathrooms (one of which was the master bath!) Our assistant wasn't available, so we scrambled to work with yet a 3rd representative in an attempt to make suitable substitutions. So stressful. We had a car accident on the way home. In the course of all this turmoil, Mosaic ended up not sending enough material to our job site and they also made an error on one of the accent tiles for one of the bathrooms. As a result, one of our bathrooms looks terrible. By the time we saw their mistake, it was too late for them to rectify. I'd like to give Mosaic the 1 star they deserve. Every time I'll walk into our wetbar bath, I'll cringe and remember how Mosaic screwed up our order. Each person who uses our wetbar bath will hear about how Mosaic screwed it up. SUMMARY: If you have a whole house to order for then do not trust them to get your order correct. You'll probably work with 3 or 4 different people over the course of your ordering process. You'll likely have the same level of mistakes with no accountability. I wouldn't trust Mosaic with an order ever again. The only reason I'm giving 2 stars instead of 1 is that they were nice folks. TIP: Make sure you get a print-out of your order BEFORE THEY START INSTALLATION so you can confirm. Mosaic never showed us our order or asked for sign-off or confirmation. No wonder they made so many mistakes. Really, really unprofessional. *** UPDATE*** Later, we realized Mosaic installed tile incorrectly in every room they worked on. We asked for 1/3 offset (staircase pattern) and got a mixture of 1/2 offset and something else. We reached out to management and received no reply. Updating review to 1 star. *** UPDATE *** Later, we finally received a reply in which we were blown off with no offer to fix anything. Remember folks, get a print-out of your order otherwise you'll be holding an empty bag like us and Mosaic will laugh you off.

Did an amazing job. No fuss, no drama. Someone else had started the tile work in my shower and…read morequit. Picked up and finished everything expertly and quickly. Would use again.

RichTile remodeled my shower and I absolutely love how it came out. The quality and design is…read moreexactly what I wanted and there were no complications. It was finished within 3 days and the experience was very professional.

This husband and wife team were superb. They were on time, worked hard, and the completed job was…read morefabulous. My tile looked new and I am convinced it help me sell my house right away. Their quote will not be the lowest, but you get what you pay for. I highly recommend them.

From the owner: We specialize in:…read more Grout and Tile Cleaning and Restoration Grout and Tile Repair and Preservation Grout Clear Sealing, Color Sealing and our Exclusive Restoration Sealing Loose and Hollow Floor Tile Re-bonding Shower Repair and Restorations Granite, Marble and Natural Stone Cleaning and Sealing Anti-Slip Treatment Color Matched Caulking

This is my second experience with FlooringRVA. I first had hardwood flooring installed by them…read more(see my review on Yelp) and back in January 2018 I picked out and had carpet installed. It's now June so I've had time to settle in with my carpet and wanted to provide a review of the experience. I read lots of reviews and research things to death before I make a decision so I don't give people a high rating just to be "nice". I also consider myself to be be a little hard to please because I'm used to doing a lot of work on my home myself and I have a high standard of quality while being thrifty. That being said, I shopped around a few quotes and came back to FlooringRVA. Long story short...I felt the price I paid for what I wanted was spot on. I had a good experience with the two man crew that came to install the carpet and padding. And 6 months later things are still meeting my expectations. Robert, the owner, was the real reason behind going with FlooringRVA a second time. He personally came to measure and offer suggestions. I preferred to text and Robert made himself available at all times throughout the day when I had questions. I didn't always expect an immediate response but one was always received. I could tell he and his staff were committed to my being satisfied throughout every step in the process and I couldn't find that level of customer focus with any other competitor. For those that want to see, I've attached a few pics of my carpet. Thx FlooringRVA!

The company finally started responding to my messages once I contacted the BBB. They said they…read morewould split the cost of repainting a room (suggested by the painter they provided) and I declined, given the lack of need until this issue arose. They said they would send a check to cover the cost of the painting (previously, the sent the painter out and had him bill their business). The check has yet to arrive and I question whether it will actually cover the cost of the paint job, should it ever actually come.

Our tilework looks fantastic! Luso Home is very…read moreprofessional and easy to work with.

From the owner: Luso Home Constrution, a company that offers the best for your home /Business,…read moreWe specialize in tile and stone works. and professional house cleaning

I would not hire this company for anything. We made an appointment they were not only a no show but…read moreno text no phone call just me and wife waiting and watching for them. YOU'RE FIRED

Excellent work installing quartz bathroom countertop. Explained everything, outstanding customer…read moreservice.

Justin Jones installed my floors for me almost 5 years ago and they still look as good as the day…read morehe put them in!! He did a amazing job!

I stopped into Wertz Flooring on a Saturday afternoon just to check out some samples for an out of…read morestate move. While knowing that I would not be purchasing carpeting from them, the staff at Wertz could not have been more helpful. They spent over an hour with me, explained the different types of carpeting, assisted with selections, and allowed me to take home samples (and even carried them to my car). I would highly recommend this business-they were knowledgeable, helpful, and kind!

I was totally floored when my mom and I walked into this warehouse full of rug and carpet choices…read more This place isn't fancy, but folks here will roll out the red carpet to help you! We checked out several rolls of carpet, ranging from thin piled to plush piled and ended up choosing a taupe, medium thick carpet with the padding. The staff was incredibly helpful, patient and knowledgeable. They install quickly and professionally. The price was in our range and they even work with you if you need financing. We had such a good experience on our initial visit, that when my mom wanted to do the floors in her sunroom, we went back to Jeter's! They had a fabulous selection of indoor/outdoor rugs and we purchased one that lasted for years! Repeat business? You bet!! When I needed a carpet remnant for our spare room, we went back to Jeter's! I even found a cute cheetah print area rug that I bought on a whim! Love it! It's obvious why their customers keep coming back again and again! No pressure, tons of inventory, super deals and personal service! They also have hardwood flooring, tile, laminate, runners, decorative area rugs and more! For great selection, amazing customer service and pricing that won't dent your carpet bag, Jeter's has got you covered wall to wall!!

Although I did not make my purchase from Jeter's the folks there are friendly and accommodating. I…read morewas quoted a significantly lower price from a competitor so that made my decision for me.