They came when they said they would and did an amazing job. Quality contractors. I had a sump pump…read moreand drain installed and haven't had any issues since they came (except for the time I forgo to plug it in).

Tiger C Construction and Waterproofing company, a friendly father-son business with additional…read moreemployees, was absolutely fantastic for us. After a water main leak, our drain tile failed and our finished basement was ruined. Our house was sitting on inches of water under the foundation slab, which had no way to drain because of our dense clay dirt. On the outside, Tiger C excavated all the way down to the slab, put in a new drain tile, water-proofed the walls, re-worked our guttering, and buried it all back. This was all done without permanently removing our porch, deck, or HVAC. On the inside, they cut a trench in the concrete basement slab and installed a six inch drain line from the center of the house to the exterior. Once opened, hundreds of gallons of water gushed out for several hours. Tiger C was very hard-working, friendly, and courteous. They were conscientious of our property and our needs. Further, they warranted their work, giving us the confidence to rebuild the interior. I could not give Tiger C a stronger recommendation.

The is the second time I've had them over. This time Zach advised me that my house foundation still…read morehas a clean bill of health. And just like the last time they came over, they provided an analysis and a thorough explanation about what the current state is, what I can do to keep things tight, and what I can expect if problems arise. Stable Foundations is one of those rare businesses that provides this service for free, and they do not try to sell services that are not needed. So even though I didn't need them, Zach assured me that they will continue to offer this service and talk to me as needed. I am confident that if I did have foundation problems, they would provide great results for a reasonable price, so I would highly recommend them for anyone who is concerned about their foundation.

Kavie Thrift at Stable Foundations is amazing. I sent an email to the general inbox one night, and…read morereceived a phone call from Kavie the very next morning. Without hesitation, he inspected the crawlspace that morning and provided a thoughtful evaluation of what needed to be done. Kavie provided a fair proposal to address the problem. But, as a testament to his honesty, he also disclosed that the problem may not need to be addressed at all if sufficient time has passed to indicate that the settling is complete. No pressure or sales tactics: just good, honest advice -- for which Kavie did not charge me a cent. I'm grateful that my inspector referred me to Stable Foundations as an honest and effective firm. Kavie is the first and last person I'll call when it comes time for a foundation repair. I highly recommend.

We had a $27k contract for JES to stabilize the foundation of our garage in Charlottesville and to…read moreaddress water that would seep into the basement during heavy rain events. The main work was done very well and professionally. The contract, however, also called for drilling a long hole into the end of a wall through multiple cinderblocks to drain the water intrusion that was getting specifically into the basement's stairwell wall. There was no other access point to the bottom cinderblocks of the stairway wall. It was a clever solution written into the contract, and the provision specifically stated that JES would bring a 36-48-inch masonry drill bit in order to drill a hole long enough to accomplish the goal. After the team completed the main work, we pointed out the need to finish the job by drilling this hole, but they did not have such a long bit with them. We then reached out many, many times over many months to get this hole drilled. Most often we were met with silence, but when we ultimately have gotten a response, the person would say, "Sorry, we will get that done." Twice, JES workers have actually shown up -- but without a long drill bit. They would then look at the situation and understand why the long drill bit was needed, say they would arrange for it to happen, and then radio silence. After we posted a longer version of the story as a review, apparently higher-up JES management people got involved and pretty quickly sent someone out with the right drill and bit to finish the contracted work. Presumably, some HR training has happened also and given that the job is now complete with the vast majority of it having been done well and in a timely manner -- I've now upwardly revised my rating.

They did a great job on my back corner of my foundation, was sinking and they installed piers, 3…read moreyrs later still no issues. They stopped by for an annual service will be doing my crawlspace next.

Mike has many years of experience working in the Fan and repairing masonry. He's also done historic…read morerestoration work. We hired him to repair the parapet wall on our roof of a rental property and his team did a great job. It looks amazing and almost brand new. (See before & after pictures) We received three separate quotes and the big thing I learned is that it's extremely important to use lime mortar when repairing an old roof/mortar. If you use something different it can cause water drainage issues and other concerns. I was only able to find two people in Richmond who use lime mortar- Mike and one other company. Both quotes were fairly comparable but I decided to go with Mike based on his many years of experience. I'm extremely thankful I found him and wouldn't hesitate highly recommending him and his team. They also cleaned off the roof of debris that had fallen on it from nearby trees and pointed out some other areas of concern that we may want to address.

Un happy customer with Reliable waterproofing and Masonary…read more I have posted pics above of the drainage system rheu pit in. This was the dau after completion it rained that night and the water was not draining. Contacted company refused to fix.

Brian Payne spent a lot of time examining our house, basement and crawl space. Our basement had…read morebad leaks in 2 (two) areas. He found the rest of the basement and crawl space to be OK. He explained the problem and his proposed solution and emailed a quote for the work the next day. His quote was slightly more than a competitor, but the wall "lining" was "taller" and thicker. The crew arrived on time and worked non stop. The work was completed in 2 (two) days and we have not seen even a hint of moisture despite a rain storm of ~ 3" over 26 hours!! My wife and I are very pleased and highly recommend Brian Payne and Bone Dry!

I had some minor leaks in my basement and underground garage. Not with every rain, and nothing…read moremajor, certainly not what one would consider flooding. But I wanted to address it, so I did some reading of reviews and made an appointment. When I got the estimate I almost choked at the price, and knew right away that I needed to get at least two other estimates. It occurred to me that realtors probably run into this issue with clients, and would likely have some experience with companies, so I called two friends who are realtors in totally different areas of the city. Both immediately recommended Bone-Dry, so I didn't seek out a second estimate. Bryan's estimate was about a third of my original estimate, and didn't involve the use of sump pumps, which I've heard nightmares about from others. The original estimate included the use of two of them. I couldn't be happier with the results. The work was done in August, and I've not seen so much as a drop of water since. And I've never seen such a hard working crew as those that did my job. They were here for two days, and they never stopped working at all except for about a 30-minute lunch break. I can't say enough about Bryan and his team, and HIGHLY recommend Bone Dry. Leslie F.

We had a crawel space encapsulation in stalled by JES in 2022 . No supervisors come out to inspect…read morethe work done . For six months Joists kept breaking even though they said only a few needed replacing in the beginning. mold keep getting on the wallama in the house . . Time and again they kept spraying for mold . No one could give me a reasonable answer as to why the crawl space encapsulation wasn't working and mold kept growing . About the time we were going to sign the fourth contract to have work done , a family member had to step in for us . I was having headaches that were 24 hours a day . Vertigo so bad I had to stop driving . My husband was becoming confused and could not concentrate . The relative was standing on the crawl space encapsulation membrane because the floors and under flooring had been removed when a sun ray shone on his boot . He and two JES employees got on there needs and followed the beam of light . It lead to the door of the encapsulation .It was inches too short . Moisture was getting in as well as mice . This meant the dehumidifier was working hard to keep up with the moisture that was getting under the house . Mold was everywhere. The joists they were sistering to had mold all on them . We discovered the three contracts we already had were not consistent in pricing . Each contract was higher prices . Our relative had them gut all the work they had been doing out because it was ALL done wrong . They finally did the work correctly. Then I discovered they had dropped the second building permit and never had their work inspectEd through the county . I had to email the county and request one . I would NEVER recommend this company .

We own property in Hopewell and several other cities in Virginia and depended on "Moisture and Mold…read moreSolutions" to remove mold from one of our stores. Not only did David Cram do a fantastic job ( unbelievable) but he sent us before and after pictures. Everyone in the office (Sherry) is extremely helpful, kind and attends to all your needs regarding mold removal. This is one of the best companies I have EVER encountered!

Please read this if you're considering hiring Xtra Hand!…read more I honestly didn't want to leave such a bad review, but Xtra Hand has really put me in a tough situation. This is the first negative review I've ever left someone. I hired Xtra Hand to perform some work on my property. There was a lot of work that they cut corners on, did wrong, or simply didn't do at all, but for this review, I am going to focus specifically on the electrical work they got wrong as an example. Part of this job included running electrical wire to my kitchen for a hot water heater. Josh Williams (the business owner) informed me that the job was done, but that my hot water heater was broken. Josh requested I pay the remaining invoice for the job, and since I trusted him that the issue was not with the electrical wire they installed, I naively paid him before inspecting the work in person. I figured I would fix or replace the hot water heater myself. I spent the better part of two days troubleshooting the hot water heater, trying to figure out what was wrong with it, and it turns out the hot water heater wasn't broken at all! Xtra Hand had incorrectly wired it. I really shouldn't have had to be the one to troubleshoot for the professionals, but I realized they had installed a 20 amp fuse (which had blown) between the 40 amp hot water heater and the breaker. Not only that, but they installed the wrong size wire. The instructions, which they had left on the counter, clearly indicate that 8 AWG wire would be required for the hot water heater since it could pull up to 40 amps. For some reason, they installed 10 AWG and 12 AWG wires (thinner than 8 AWG wire). which could be a fire hazard, so I'm glad I noticed this. I reached out to Josh Williams, and brought the issue to his attention. He said his helper Angel Ramirez did the electrical, and that he would look into it, but after that, he stopped responding to all of my texts and calls. I gave Josh two options that he could choose from: 1) Correct the issue 2) Refund me for the cost of labor and materials It's been over a month, and despite his promises of, "Yeah I know it seems like we're trying to pull your teeth, but it's honestly a lot of time and work that's in it but we're going to do it right and you're going to get an incredible job guarantee it." and "I'm more than certain you'll be very pleased with the results." Josh has decided to continue ghosting me. I don't understand his decision to ignore me, because a bad reputation is going to cost him a lot more in business than the thousands of dollars he owes me. At this point, I don't trust Xtra Hand to correct the issue, so I'd rather them just pay me back for the cost of the electrical work. I'd even consider improving my review if they do. My advice to anyone looking for a contractor would be to look elsewhere. It shouldn't be too hard to find someone with more integrity who is also less expensive. TLDR: Xtra Hand promised they would do a great job, but they improperly installed the electrical to my kitchen (fire hazard). Instead of correcting the issue or refunding me, Josh Williams has decided to ignore my texts and calls over the past month, so now I'm down thousands of dollars with wiring that needs to be redone.

From the owner: Got a project? need a Hand? Our #1 priority is your satisfaction. We'll be prompt .and transparent…read morethroughout the process.

Capital City Construction provided a quote as I requested. They were quick to respond and deliver.read more

From the owner: Capital City Construction is a licensed and insured residential construction company in Richmond,…read moreVA, specializing in home remodeling, structural foundation repair, crawl space repair, waterproofing, and custom renovations. We proudly serve Chesterfield, Henrico, Midlothian, Mechanicsville, and all of Central Virginia, delivering quality craftsmanship, competitive pricing, and dependable service. Our expertise covers kitchen remodeling, bathroom remodeling, deck building, room additions, siding installation, roofing, flooring, painting, concrete work, and structural repairs. For crawl spaces and foundations, we offer moisture control, dehumidifier installation, floor joist repair, Encapsulations, supplemental beam installation, and stainless adjustable jacks to ensure long-term stability. We use premium materials and proven building techniques to guarantee durable, lasting results. As a locally owned construction contractor, we value clear communication, honest estimates, and customer satisfaction. Whether it’s a full home renovation, minor repairs, or preventative maintenance, Capital City Construction builds it right the first time. Your home is your investment—we protect it, repair it, and improve it with precision and care.

Pace said he was a contractor, but we discovered Brett Pace, Pace Foundation Specialist and Pace…read moreFoundation Repairs do not have a contractor's license. DPOR confirmed, no contractor's license. Very, very poor work on pier and beam installation. We had to hire another contractor to correct the work performed by PACE and we had to hire an HVAC contractor to repair damage done by PACE to our duct work - all at our expense.

I contracted Brett Pace Contractors to do a job for me. It was pointing the brick at the entrance…read moreto my home. He sent a man out that I am not sure he was a brick mason because the job he did is awful. The mortar is way off in color which I understand it will not match exactly due to age. He left the job a mess. It looks terrible. I have asked Brett Pace to look at the job twice and he refuses to come and see the work. This man may have a contractors license but does not stand behind his work and is not professional. Do not trust this man to do work for you. Run the other way. Now I have to hire someone to do the job correctly.