I seriously cannot thank Jay enough. I needed 6 colored 24x24" boards printed for my architecture…read morefinal presentation super last minute, and he completely saved me. He was incredibly responsive and helpful during a really stressful situation, and even helped get my prints done before the shop officially opened because I needed them before 8 AM. No other printing company I contacted was available that early on a Saturday, and Jay went out of his way to help me out. The prints came out great and the customer service was honestly amazing. If you're an architecture student or anyone needing quality printing with great customer service, I highly recommend this place.

Very disappointing experience. I would not recommend this printing company…read more First, the print quality was extremely poor. Our original design had a brown/coffee-toned color palette, but their printer produced colors that looked yellow and green instead. They tried printing a tester paper twice and made adjustments, but the colors still did not come even close to matching our original image. If a printing company cannot accurately reproduce basic colors, that is a serious quality issue. The pricing experience was even more frustrating. From the beginning, we clearly told them that the job was TWO-SIDED printing, and we were quoted $0.45 per sheet. Based on that conversation, we understood that $0.45 was the price for each physical sheet printed double-sided. However, after the printing was completed, we were suddenly told that they charge "per printed side," not per sheet. That meant the price became $0.90 per sheet--double what we expected. This should have been explained clearly before printing, especially since they already knew from the beginning that our order was two-sided and quoted based on that. What makes it worse is that this was not even premium or heavy-quality paper. It was basically regular printing paper, similar to what you would expect from a standard office-printing service. Paying $0.90 per sheet for ordinary paper, while also receiving inaccurate colors and poor print quality, is unacceptable in my opinion. Poor print quality, inaccurate color reproduction, and very unclear pricing. 50 sheets cost us 1 whole hour stay there!! Based on my experience, I would not use this company again.

I've had some pictures printed here before and I just want to take a moment to recognize the…read moremanager here because he truly goes above and beyond. He is one of the hardest working and most dedicated managers I've come across. You can genuinely see the passion he has for his job and for making sure the store runs smoothly. He is always willing to step in and help wherever he is needed, whether that means, helping customers, or taking care of things behind the scenes. What really stands out is that he puts the needs of the store and his team first, even when it means putting his own break or lunch on hold. His leadership, work ethic, and willingness to help make a noticeable difference. It's clear that he takes a lot of pride in what he does, and his dedication does not go unnoticed. Managers like him are a big part of what makes a store feel well run and welcoming. He truly deserves recognition for the effort he puts in every day. Outstanding manager and an even better example of what great leadership looks like!

This location has always been one of my favorites. The store is consistently clean, organized, and…read morewell-maintained. The staff are always friendly, professional, and incredibly helpful. I've been using their printing and shipping services for years, and they've never let me down. Even today, when I needed a last-minute print job on a Sunday, I got everything done quickly, efficiently, and at a very reasonable price there. The stuff there again was a very supportive and helpful. It's always reassuring to know I can count on this location to get things done right. Their reliable service and great customer care keep me coming back, and I highly recommend them.

The small neighborhood shop where you get friendly quick service. I'd rather come here for…read moreassistance rather than go to the big corporate printers.

We had some really close, urgent deadlines for a trade show banner. Danny was incredibly helpful in…read moregetting it set up and even delivered it to our office for no additional cost. Definitely a great option for a busy small business like us. The print turned out great and the collapsible banner holder was good quality. Overall, we'd be happy to come back for our next print. Thank you Danny! And sorry for all the trouble and close deadlines

I ordered postcards for my business and a banner for my school PTA. Turnaround time was quick, and…read moreI really appreciated the proofing process they provide before final printing. The ordering process is easy and straightforward. There is parking available in the front as well as on the right side of the building. Pricing is very reasonable, and the quality of the prints is great. The staff is also helpful and informative, taking the time to explain details and answer questions, which I really appreciated. Overall, a smooth and reliable experience, and I would definitely use them again.

Super fast! I even had uber pick it up So it was super…read moreconvenient. I'd definitely order from them again.

This is my go-to UPS store in the pasadena area. They are usually very busy, but the team here is…read moresuper nice and very helpful. I've mailed hundreds of packages through this UPS Store and never had one get lost. They have self-scan stations available if you don't want to wait in line and have labels on your packages already. This saves me lots of time. The only issue at this location is the parking can be as busy as a costco, and the lot is somewhat small especially with a Trader Joes now sharing their lot. Not the store's fault though.

Very disappointing customer service. When I walked into UPS on 8/25/26, not a single employee…read moreacknowledged me. I stood at the counter with no one else waiting and was completely ignored for almost a minute while the employees were busy talking among themselves. Apparently, their personal conversation was more important than helping a customer. Eventually, a female clerk helped me, and I want to give her credit because she was polite, friendly, and professional. Unfortunately, the same cannot be said about the two male employees wearing glasses. Their behavior came across as rude, dismissive, and completely unprofessional. They showed absolutely no sense of urgency or basic customer service. I understand that employees can have conversations with each other, but when a customer walks in and is standing directly at the counter, the bare minimum is to acknowledge them. Being ignored while employees continue talking and laughing among themselves is unacceptable. Management should seriously address the customer service at this location. Customers should not have to stand around wondering whether anyone is even going to bother helping them. One friendly employee cannot make up for an overall atmosphere that feels disrespectful and unwelcoming. I came in expecting a simple, professional experience and left feeling frustrated and ignored. Definitely not the level of service I expect from UPS.

I've had an excellent experience with Rachel at Color Images Copy & Print. She is extremely kind,…read moreprofessional and always a pleasure to work with. Their promptness and reliability consistently exceed expectations, and you can always count on things being handled efficiently and with care. My wife and I always go to Color Images for our printing needs and we'll continue to do so. It's rare to find this level of service and reliability and Rachel is a big part of what makes the experience so great. Highly recommended!

Back again for our banquet program and ColorImages met the challenge plus! What makes this time…read morememorable for us and telling of their business was a last, last minute issue we found (our fault) that required the quickest reprint! We panicked - They handled it! A mark of a good business, for me, is when they can meet my needs seemlessly and consistently - the mark of a GREAT business is one that can pivot in my panic and come through for me to deliver exactly what I need without any extra stress. ColorImages proved to me to be a great business! Thank you ColorImages!

Reasonable prices, fast printing, and colors usually look pretty good in large format. I've used…read morethem plenty of times as an art student and will continue now that I've graduated. Always call before picking up if you don't receive an email that your print is ready. No need to run into the store because all services are ordered online.

Great quality prints. Comprehensive website ordering. The turn around and very quick.read more

Showed up to their studio, called them, emailed them-- never got a response. Is this company closed…read moreforever.

I never wanted to get married, that is until I met the Hungarian, and then I wanted nothing more…read more The wedding I was less enthusiastic about. Something simple but classy. I had a specific aesthetic I just didn't know how to express that in the context of nuptials. I went on TheKnot.com for ideas. Huge mistake. Most of the girls on that site have been planning their weddings since conception. If you're like me and would have been happy to elope, then The Knot will make your head explode. Totally de trop! But, I have to give them credit for turning me on to letterpress. My own search led me to De Milo Design. In 2003, I got my wedding invitations here. It was the easiest wedding-related decision I made (next to YES!). Dealing with Annika was so calming. And within five minutes, I knew exactly what I wanted. The invitation is the first taste of your wedding (assuming you don't do save-the-dates). Much like an overture or a prelude, it should set the tone of what's to come. My point is: the invitation is just as important as the dress. Recently, I referred my friend to them after seeing some of the crap other, more expensive letterpresses were trying to pass off as elegant, more like excessive. My friend ended up going with De Milo too, and I was shocked to see the prices really haven't gone up in 11 years! Inks, card stock, design, fonts, all gorgeous. They don't do anything tacky here. Just exquisite work. They're true artisans.

I love this place! I come in frequently to mail all kinds of different outgoing packages... fedex,…read moreusps, speedx... and I'm always helped quickly and efficiently. My questions are always answered and she goes above and beyond. I also bring my young daughter with me because she loves visiting the friendly woman who always helps us. It's a fun part of our day. I recommend this shop to everyone who has shipping/mailing needs.

*update* my packages were sent out wrong! Ugh…read more I had the worst experience at this location and I will never return. I went here 2 days ago with my fiance to drop off my Vinted go order and the lady working was beyond rude. (Unfortunately didn't get a name but she was a Hispanic mid aged lady) First, she had a problem scanning my item; told me maybe they didn't pay, I should reprint labels because I probably didn't print them right etc. (weird cause I never had any issues before when I came here and got helped by someone else but I went with it cause what do I know) she re printed my labels rudely, was lazy and handed me to put them on the packages "properly" since she said I did it wrong. She then Scanned, said it wasn't working again and she had no idea to help me. So then I googled what to do while she walked in the back room to attend to her kids who were playing and doing homework while she worked upfront. I was so confused and frustrated that Online said to try another location so, I left. Went to another location 10min away- they were closed. Checked my email and all my packages said they were scanned into the system and ready to ship YET I had my packages with me. I immediately called the lady back to tell her she scanned them in and she said "oh yeah someone else had a problem after u so just come bring them back they should be fine",, "it's a system problem and I shut down the systems to reset it." I came back less than 10 min after I called at 5:43pm and they close at 6pm. The door was locked!!! All lights off!! I called 5 times and she forwarded my call each time. I stood outside banging on the door for over 6mins . We could hear and see her kids running around in the back in the dark. She finally arrived at the door after banging on the glass door and calling over and over and said "oh sorry the door automatically closes after a certain time" took my packages, smiled, and walked away back inside; yet the open sign was off, all lights off, door locked etc more than 15min early til closing time after she knew I was coming back to drop off packages. She doesn't seem like she likes what she does. Working in customer service is not for her. She made my experience horrible. horrible customer service and wasted my time. I will not return to this location. I will instead go down the street to San Marino. I could of got in trouble with Vinted and could of been out of money if my packages didn't get delivered properly, this wasn't cool and she had no idea to help. Training staff to help customers efficiently is very important and also to be welcoming and kind!!

I needed some photo prints made and got in here just before closing. It was pretty empty so I was…read moreserved right away. Ruby, who worked with me, was very helpful with editing and getting my photo printed in two different formats. She even stayed a few minutes after hours. A couple of people, including a very rude woman who wrapped on the door for a solid two minutes despite it being locked and the close sign put up, tried to get service. Out of an abundance of kindness, even these folks were treated with some respect. I would definitely come here again.

First and last visit. Michael A. provided some of the worst customer service I've experienced at a…read moreFedEx Office. He was rude, visibly unhappy, and moved at a painfully slow pace despite the store not being busy at all. There was absolutely no reason for the attitude. On top of that, his appearance and lack of professionalism were concerning enough that I was uncomfortable standing at the counter. This is a customer-facing role--basic courtesy and professionalism should be non-negotiable. I won't be returning, especially with a print shop literally next door that values customers' time. The low rating here is well earned, and I wish I'd noticed it before walking in.